Nokia :: 5800 Does Not Store Music Downloads
Jan 18, 2010
I've had my 5800 for a few months now and love the phone. I downloaded a lot of music onto it when I first bought it and it has been working fine. I have recently moved house and no longer have the internet at home (and cant use it at work as we cant install things like that), and I know I should be able to download the music directly from the phone. I've tried to do this and get as far as the 'My Downloads' section showing the new track I am trying to download, but that's it the phone doesn't seem to store it.
I've tried different memory cards so I know that isn't the problem. I've tried formatting one of the meory cards and retrying it but it still doesn't work. I've tried going into the Applications then into the Memory Card (also tried the Phone itself) to see if it had maybe stored the track under something like images, but it isn't anywhere. Has anyone else had this problem? I'm not planning on getting the internet at home so I really need to be able to do this via the phone itself.
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Jan 18, 2010
Recently i had a problem with nokia music store. Last time when go into the music store will lead to store selector then i need to click nokia music store Singapore then just will load to the list of music and log in link.But now I only can load till store selector then when I click for Singapore it will prompt me error message :
" music store: unable to perform operation".I bought this phone around half a year so don't think that my free 1yr membership is expire and I called to to nokia care center and this operator ask me to use other way to log in music store like use e.g.. GPRS ( GPRS very expensive, normally I'm using Wifi to load in music store) she not solving my prob ..anyone can help me .. ? do i really need to bring down to nokia care center which is quite far for me >.< Can i reinstall music store?
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Jan 16, 2010
Just got my 5800 XpressMusic chrome on T mobile uk it come with "comes with music" packaging and manuel with activation pin so i assume my device is compatible with Nokia music store however when i go to register using my device i put in the pin my own details and accept all etc. i get a message saying that my device is not supported and would i like to see compatible devices or better still go to car phone warehouse and get one there?
my phone is the only way i have of getting this music as i use a mac and they are not supported what so ever not even the website. today my friend got an iphone which is his first ever mac product he has had all he could go on about is how easy everything is he is even using a pc my experience has been scratching my head trying to work out how to set up music email
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Jul 20, 2010
For some reason my phone will not complete downloads from the Ovi store. That's a pity because some of the stuff on offer is really attractive!Is there no way to simply have the apps downloaded to my PC and then transfer them (as .sis files?) by cable to my phone for installation? I can't find any option on the downloads pages which allows this.
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Jul 27, 2012
Main issue is that all attempts at downloading games/apps via the onboard "Store" app end up failing. Click on download, shows "downloading" briefly but almost immediately shows an error that download has failed. This happens with ALL apps in the Store.
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Jan 4, 2012
I have bought several aps on the Nokia Store site, but when I go to download them, I get download failed. I can use my WAP/GPRS O2 connection or Wireless LAN and although both connections are working fine the download fails every single time!
Whether free or bought, every download fails. I can't use the email link or sms link as that just strats OVI store. I have tried the Nokia software suite, but most of items I have bought cannot be downloaded via this, they have t be downloaded via phone!
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Jan 29, 2010
i have a nokia 5310 music express,when i try and download from ovi store its downloads then doesnt open
it says its invaild,also if i download from getjar.com etc.its also invaild,do i have to change my settings?
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Nov 14, 2011
I first had a 5800 Comes With Music. This was good, I downloaded the songs I wanted, no problem. I then progressed onto an N8. Transferring the music-while I still had my Comes With Music contract-was fine, however, I had to verify that every song was indeed mine, proving this with every single song. I then had my phone put in for repair, during which time the circuit board was replaced, effectively branding it a new phone. When I try to transfer my music now-the contract is over-it says that I can't as this is no longer my Comes With Music device. I have now lost over 1000 songs!
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Aug 25, 2010
Im unable to download tracks from Ovi player. It keeps showing downloading failed.
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Jul 3, 2011
there was no pin code in m phone box ! and nokia doesnt send any messages to me ! how can active i my nokia unlimited downloads.
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Apr 20, 2011
I had a similar issues on " General: System Error " Music file unable to save on music library the second one is corrupted music file unable to deleted on music library.
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Mar 26, 2010
In my mobile 5800 Xpress music when I open the music store ,ovi store open. In nokia music store I had balance 42 tracks but it is unable to download due to this.
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Feb 13, 2010
I have a Nokia 5800XM and ovi store will not load on the latest firmware. I have tried reinstalling the firmware a couple of times and i have also factory reset the phone a couple of times as well.I have found that if i am logged in to ovi store it just displays the ovi slash screen and just sits there without doing anything. however i am not logged into ovi it comes up with a script initialization failure error and closes. I have also tried removing all ovi store software and reinstall the software on a fresh firmware with factory default settings. this didn't work either. My phone details are as follows
software version : 40.0.0005
custom version 40.0.0005.c03.01
type RM-356
Please help me resolve these issues.
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Mar 14, 2010
i've had my 5800 XM about a month now and the ovi store app has never worked. I have installed the latest phone fw and even re downloaded the app from my nokia a few times now but it still will not work. When i launch the ovi store app, all that happens is the ovi store screen comes up but nothing else happens.
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Feb 5, 2010
I have a Nokia 5800 express music. I had some trouble with it, when I turned it on, it just startet vibrating without starting, so I got that fixed. Now it won't update or transfer music. Since I got it back from the Nokia store, it have not been working with update on my computer. While it was repaired I also installed Windows 7.
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Sep 12, 2011
i've just updated the firmware (v. 52.0.007) for my nokia 5800 xm, but when i tried to open the music player application, it tells me that there is a system error. i've tried re-installing the phone update but music player still shows me a general system error. this is making me quite sad. i want my music! heck, it's an 'xpressmusic' phone.
been a bit disappointed with nokia lately. first the Internet failure and now this... don't make a nokia loyalist switch to apple!
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Jul 3, 2011
My Nokia 5800 XM music player is not working, and does not open... I think I removed a file or something. What can I do?
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Apr 27, 2010
How can I connect nokia 5800 to online ovi store via PC. I do not have wi-fi and hence have to access online ovi store via PC Internet.
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Nov 14, 2010
How can i download music store application on my 5130c-2?
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Sep 14, 2011
after symbian anna 1/2 and 2/2 update in my nokia n8,i failed to sign in automatically to ovi music .it is saying" you couldnt be signed in automatically,please sign in manually".please give a solution .also there is no option to log in manually to ovi music.
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Mar 6, 2012
i have nokia 500.i need a voucher number to download music from ovi Store.Moderator's Note: We have removed personal information from this post because we don't condone sharing them on a public forum.
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Apr 13, 2011
I'm on a 24 month cwm sub and some of the albums i have downloaded in the past are no longer available on Ovi Music. This causes the licence check to fail when copying to my 5800I am entitled to this music "for life" so please can you confirm how I can get my licences back?
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Jul 12, 2012
i am not able to play music in music player.
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Jun 29, 2010
After my latest software update i've lost the search option for the music?Now i have some letter apearing on the side when i scroll but that dosent help at all comparing the search option i mean common i have like 6gb of music?
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Feb 21, 2010
how to play music (mp3) on my Nokia 5800 via bluetooth, so my PC with bluetooth recives music and plays it via speakers. I'd like to do the same in my car which has Bluetooth integrated.
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Aug 5, 2012
I have a 5800 and recently wanted to play a song. When I started the player, I got an error - something to do with the music library being corrupted. I left it to try and sort the problem for a while and then pressed STOP. When I tried later, the library was empty.I have upgraded the Music player but that also did not help. I removed the memory card where the MUSIC diretory is located and re-installed it. I have also re-booted the phone several times.From my PC I can see the directroy with all my music. All attempts to REFRESH the library on the phone fail with a message saying that 0 songs have been added. I have left it for long periods of time but still have no songs.If I locate a song with the file manager I can play it.Is there some way to delete/reset the library database and force it to re-create it?
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Nov 1, 2011
i cant download music from ovi music store whenever i tries. It shows tht redeem ur voucher. This problem only i'm getting since i updated symbian anna and ovi music store turned into nokia music store. How cn i get it back or the voucher number which it shows me during access.
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May 3, 2012
I cant downloads any apps from the store even the free ones.
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May 16, 2010
I read everywhere, including Nokia website, that I can download the official WLM client for my 5800 from Ovi store. However, I cannot find it anywhere, no matter how hard I search. When I search for "windows live" in Ovi, the only results are Nimbuzz, eBuddy and IM+. Where do I find WLM for my 5800?
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Dec 7, 2012
i am not able to download any application in nokia 5800 xpress music hand set though ovi store . When i download application it shows its already download. Download icon can't work of all application
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