Nokia :: 5800 / Sreen Goes Balnk & Phone Restarts Again & Agaain
Aug 20, 2010
Got a 5800 express music and i must say i am rather disappointing, not only have i never been a fan of nokia but this sort of proves the point really.it is unfortunately out of warrant and i have seen a few cases of the problem on Google but no solutions.My nokia 5800 is absolutely perfect in every way when it's locked and left alone. but as soon as you start to use it for anything the screen goes funny and the phone restarts. it does this when i text, when I'm on the phone, installing apps, listening to music, using bluetooth. literally anything that uses the phone.I've even tried taking the board out and putting it in my dads 5800 to test whether it was the lcd, digitizer or any other external pieces of hardware.changed battery,tried using different sims,tried using flight mode and no matter what i try the problem persists.any suggestions?
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Jul 26, 2010
I didn't find a topic to help but basically my problem isthat using the ovi map application causes a restrart on my phone.The application loads but a minute through it causes the phone to restars or to even turn off.Nokia supports sent me an Email with instruction to install the ovi map on the phone.The problem still persists like before.I have no data plan and I used the internet to load the map. I apprciate any help you can offer.
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Jan 31, 2010
I can only confirm that i see most of the already posted issues with the 40.0.005 FW. Most seriously is controlled the phone restart. Mine does it 2-3 time pr day. The phone is totally unusable now. I have been forced to take an old HTC windoes mobile in to action again.Will probably go for an Android now. @Nokia: Not a good action to move all 2G development to India!
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Feb 27, 2010
My 5800 restarts by itself 3 out of 10 times while using the OVi maps. I have tried re installing the Ovi maps. Plus the Ovi Maps does not show satelite view as shown in Google Maos application.
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Feb 10, 2010
So I downloaded ovi maps 3.03 for my Nokia 5800 Xpress Music phone, but it fails. When I'm pressing the maps icon I get to the ovi maps menu, and after 10 seconds or so, my screen just fades out and restarts itself Any ideas of what could be wrong?
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Feb 2, 2010
I've got a strange problem with my 5800, when I want to enter application manager > installed applications my phone restarts. From recent installed applications a major ones would be Ovi Maps and (today) Java 2.0 from Nokia Beta Labs. I am not sure which one could cause the described problem, but I think it would be Java. Why? Because without memory card present I can enter 'installed apps' without any problem. I have to tell you, that only in my opinion Java causes that, I don't know if any other doesn't. How to manage the problem without a hard reset? I really wouldn't like to install all my stuff once again.
I've forgot one important thing to tell you - software version 31.0.101 (31.0.101.385.03), language is 06 (polish).Message Edited by Yarcio on 02-Feb-2010 03:25 PM
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Feb 6, 2010
My e72 constantly restarts by itself - I cannot find reason why it happens - sometimes phone restarts when i type sms, sometimes when I unlock phone and so one, fw = 022.007, twice I made hard reset (restored backup notices, calendar, contacts) but this did not help what can I try else?
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Oct 14, 2011
While using my neo v blank screen appears(ocassionally, monthly 3 to 4 times) suddenly, single key wont work at that time need to remove battery again restarting only works fine.
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Jun 28, 2010
i have a Nokia E52 RM-469 SV:034.001, i have a realy strange problem with the Radio
- when i plug the headphone and i start the radio the sound is low in the headphones, (the volume is at max)
- i have to unplug the headphone and plug it again to make the sound at normal,
- after a while the phone restarts , this happens form 5 -20 minutes again and again
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Jul 13, 2010
I just bought a new E72, and im noticing something, whenever i try putting in a headphone jack, the phone restarts, and when it doesnt, the sound comes through with cracks,also when texting fast, i notice it misses some keys and i have to type them over,
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May 10, 2010
I am using Nokia E71. For past few days I am facing this problem - The phone restarts when I try to switch it off or change the profile. Suppose I am in general profile and I press power button to change the profile, the switch off option and the profile list will be displayed for a second and then the phone restarts... I have tried all the options like upgrading firmware and formatting and restoring the phone.. but no use.
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May 5, 2012
9000 bold sreen is white with tiny message jum error 102 reset how do i manage this
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May 23, 2010
I just update my Ovi Maps to the latest version - v3.04. But now when I open the Maps application, the phone will crash and restart itself.
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Jan 16, 2010
i have a bluesocket connection in my university that requires a username and password and the first time i opened my browser i was asked to accept the certificate this is usual i also get this on the desktop browser. so i added the certificate as an exception and was directed to the bluesocket page where i was able to enter my username and password and hence then when ever i open my browser and try to open a link my n900 restarts. it has happened when i tried to install applications as well. what do u think the problem is....is it a certificate issue or a browser issue or a phone issue can anyone help me please. if you need any logs please do ask with instructions on how to get them.
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Apr 10, 2010
I installed the v20 firmware on my phone and found that it was acting up (froze, restarted on its own...sometimes it wouldnt ask for my security code) so i reinstalled the firmware (both times it was through NSU) and now i cant turn my phone on - lol? I tried the hard reset combo didnt work.. took out my battery 30 minutes/whole night and still nothing If i try to turn it out i just feel that vibration..and same when i try to hard reset.. Is Nokia care centre my only option?
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Apr 11, 2010
It wasn't a huge problem before, bet phone isn't reading memory card and has started to reset it self. Lagging became much more active as well. I took it to shop which fix phones, So it reinstalled my 10V OS (I had installed it by my self) into 9.40V it is quite better, but phone lags a lot, restarts it self, memory card isn't working well too. Memory card is good, works on other devices, and I used it for lot of time before on this device.
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Mar 16, 2010
I bought this Nokia 5310 Xpress Music. Few months after buying the games started crashing. i.e. when I go to the games folder, the phone restarts. Though once when my brother sent me an application that got saved in the games folder via bluetooth. I could open the folder for about 5 sec, before it again crashed.
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Aug 16, 2010
My phone 5800 xpress music is getting off very often when I press camera key, or sometimes switching on the keypad lock key Please help me to resolve this problem. Just I bought 4 days back this new mobile.
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Jan 6, 2010
Is it possible to copy text messages from Nokia Ovi Suite to my mobile phone 5800 XpressMusic and how if yes?
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Jan 9, 2010
I've been using my 5800 for about six months but now I'm having trouble using the phone as a modem connected to my laptop via USB. I can get an internet through the handset on its own, but when I try to connect through PC Suite, i get a message saying 'Failed to establish a connection'.The modem service USED to work; first time, every time. The only thing I can think of is that it stopped working after I updated the phone software. Has anyone else encountered this & know of a fix? I'd prefer a quick solution before I start with backing everything up, factory resets etc.I'm using the latest phone software & PC Suite, Windows Vista & I'm on the Vodafone UK network. Like I said, it all USED to work perfectly.
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May 4, 2010
My nokia 5800 Express music V40 go into no-response mode frequently. Means no outgoing calls possible and incoming callers say getting message "phone switched off". After switch off and re-start, functioning normal again.
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Jul 17, 2010
Which phone has best performance (CPU speed, RAM) ? (Nokia 5800xpress music or Nokia N97)KUDOS ME IF YOU FIND MY POST HELPFUL BY CLICKING GREEN STAR!!!
Nokia 5800 Xpress Music (v50.005)
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Aug 8, 2010
I'm occasionally "on the road". I have a Nokia 5800 so can connect it directly to the internet via WiFi but how do I download the Nokia map for wherever I find myself? I don''t have Ovi Suite on my employer's laptop
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Jun 3, 2010
I upgraded my firmware from v20 to v30 and this phone lock got enabled by itself.every time i've to enter the lock code..i upgraded the firmware to v50 bt still the problem persists.plz someone suggest me what to do!is hard reset a solution? if yes, how to do it and is it safe?
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Apr 18, 2010
Nokia 5800
74MB memory in use.
12MB free
411B Calender
89KB Contacts
941KB Messages
31KB Documents
17MB SIS Application
56 MB other files
I am not able know how to increase memory in phone. what are other files pls.
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Jan 11, 2010
I am going to get this phone, but I was wondering if anyone could tell me whether the desktop software for this phone can be used on Mac OS X 10.6?
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Jan 5, 2010
I have installed letest version of OVI suite and OVI player.I connected my phone to PC in 'Media Transfer' mode but OVI player is not able to detect my phone. Even when I connect my phone in 'PC Suite' mode, OVI suite is not able tranfer or read tarcks from my 5800. In PC suite mode I can use Windows Media Player 11 to transfer music. I have tried this on two different systems having Windows XP SP3 and Windows Vista Home Premium, but OVI player is not able to detect my phone.
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Apr 28, 2010
The contacts stored on my phone's memory are not being displayed. If I change the "Contacts to display" option to phone memory and sim memory, or sim memory alone for that matter, it displays all the contacts stored on my sim, however no contacts are displayed when I choose phone memory alone. I have tried copying all my contacts from sim back to the phone and still nothing. It's weird because when I do a memory details check on my phone's memory, it's saying that there are 83 contacts stored. Even if I try to manually add a new contact to the phone memory, it STILL is not showing up in my contacts list. I have had this phone about 5 months now and this problem only occurred about a week ago, before that everything was working just fine.
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Feb 27, 2010
After begin update phone, NSU give me window with text: phone recovery, disconnect USB and other. I tried to repeat many times.
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Jan 11, 2010
My Music player not opening. I formatted my phone memory but still getting the problem. when i restart my phone it will open but after few minutes start troubling again,when i try to play some files the phone freezes. Anyone experiencing this problem?
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Jan 17, 2010
I have recently bought NOKIA 5800 express music. From past 2 days the phone has hung twice. I had to remove the battery and restart the phone to get it back into working. The phone was idle and I wasnt running any application when it had hung. Can someone tell me what the problem is and if there is any solution for this, as at times it really frustrating to restart all over! Some details of the phone software
Software Version V 30.0.011
Custom version 30.0.011.C01.01
Type RM-356
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