Nokia :: 5530 Unable To Access Internet / Packet Data Not Found
Feb 8, 2010
I've had the 5530 Xpress Music phone since the end of November 09 and It's already been back for a repair, phone is fine now.Since I've had the phone, I have never been able to access the internet from it, everytime I try I get this message which say's Packet Data not found. I have tried going into setting's and at the moment mine is set to:- Packet Date Connection is:- When needed and Access Point is:- None No mater what I set is on, I still can't access the internet.
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May 24, 2010
I just got the 5230 and am having trouble connecting to the net . i have had the settings from o2 uk sent to me but every time i try to connect to ovi, web browser, and to set up email , it says invalid packet data access point . now i have no idea what that means , but its annoying.can someone give me some help please.
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Mar 4, 2011
I was just wondering what this is.I think I don't need it being as I don't have a "Data Package" set up with AT&T...am I right?
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Apr 27, 2010
I recently brought a Nokia 5230 and I have a contract that allows picture messaging. The problem I have is if I try to send a picture message I keep getting the same message:'Packet Data: - Packet Data connection not available'.It's the same for connecting to the internet, has anybody else experienced this or can tell me how to resolve the problem please.
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Jun 11, 2010
I recently bought the Nokia 7230 unlocked in Germany because it really appealed to me in terms of features and the right price. When I returned home to the US and dropped in my AT&T SIM card, everything works okay except for any packet data or internet connection. Whenever I try to access any sort of data connection, it shows "Subscribe to Packet data". I have an unlimited Data plan with AT&T which allows internet access.Now, I wasn't expecting a perfectly smooth transition bringing a Europe-market phone to the US where the 7230 isn't even sold. After a 3-way phone call with AT&T and Nokia USA, they felt that because I could not edit or add Access point settings and AT&T doesn't sell the 7230, there was no way to make the packet data connection work.Does that conclusion sound right? It's not a huge setback to lose internet but I was looking forward to the upgrade in internet capabilities from my previous 6350.
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Aug 2, 2010
When I press the internet key I get the "Subscribe to packet data" message.How do I do that?
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Mar 29, 2010
I have set my e-mail account on my E72.Up until yesterday, the packet data connection was always on (the "3G" arrows logo was always on the upper-left corner), and new messages/updates were syncing on "real-time".Yesterday suddenly, the connection stopped, and now in order to retrieve new messages, I need to connect manually - and yet, after the sync process ends, it disconnect automatically.How can I set back the permanent connection?
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Jan 8, 2010
On a fairly regular basis, once an hour approx, my N86 beeps and a message appears on the screen stating that a " data packet connection received". This also happens when I'm on a call and beeps in my ear.This is only a minor annoyance but an annoyance nevertheless. Any idea what this is and what I can do about it?
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Mar 12, 2010
I have a Nokia N97 and carrier service through AT&T. I subscribe to a monthly packet data plan which I have been using with my N97 for several months without issue. Several days ago my phone was no longer able to connect to the internet using my packet data connection. I was only unable to use the data connection with certain applications. The data connection would not work with the Ovi Store shortcut, Nokia Maps, the Nokia Web application, or the AP News widget. However, I was able to receive emails on Nokia Messaging through my data connection, and I was able to run my Fring application on it as well. I performed a hard reset which did not fix the problem.
I tried to adjust my network mode under the connectivity setting from Dual Mode to GSM, but that also did not have any effect. I then tried to run the setting wizard through phone setup to have it define my operator settings for internet, ect. After the wizard updated my settings I am now able to access the internet through the Nokia web application using my data connection. But maps and the ovi store still cannot connect using this connection.I have tried changing the connection settings under the maps application, but this has made no difference. Any help or advice would be very appreciated.
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Feb 10, 2011
i have a Nokia C6-00 which keeps on connecting to mys service provider's packet data. So many times i have disconnected it in its Connection Manager Menu but it keeps on connecting automatically. It is really annoying since ts consume so much power that makes me to recharge the phone everyday,. I have checked for the Apps I have to find the culprit for the problem, but I I still don't know what application is responsible for that.Is it possible that I just delete my Internet configurations with my service provider?
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Jan 11, 2010
I got a replacement n900 and sent my setting to the device(three network) but it wont access the web,it does connect cos i see the two little arrows appear for connection,strangely my previous n900 worked fine,allso it works fine with wlan,any ideas?
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Jun 24, 2010
I'm trying to use the maps section of my nokia 6700, but having trouble as I keep getting the 'Subscribe to Packet Data error'.How do I resolve this?
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Jul 5, 2010
I have a 5800 on Virgin with a contract that says I only pay for the internet on days that I use it. However the phone is making 4 connections per hour on it's own so I am paying even when I don't surf. A message relating to "packet Data Connection activated"(or on hold) appears on the phone regularly. Can anybody tell me what it is and how to stop it. (virgin can't seem to help).
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Jan 10, 2012
I have a Nokia N8 and the 3G cofiguration is correct, browsing always works. However, applications like Whatsapp, Shazam, Nokia Store, and many more can not connect to the internet, though they work perfectly on Wifi.
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Dec 15, 2012
I have the nokia 6700 slide. The other day I tried to send a picture to a friends phone but it could not be sent. Now for the last week I have Packet data could not send text to the person and I can't see how to delete this problem.Then of course nearly every time I go to use phone it flashes up. It's really annoying . Does this mean I have ruined my phone and if I can fix it myself please explain in step by step instructions.
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Nov 7, 2012
everytime i try to connect to the internet a message pos up and says that web:unable to perform, packet data connection not available.
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Mar 27, 2010
Today my nokia e63 ran out of battery charge and as I was in town there was no way I could charge it. As I got home put my phone on charge and turned it back on, after a few minutes I decided I would send a text until I realized my phone would not let me do so. I had full signal and have tried to send a text in multiple areas around the house where I have signal. My girlfriend is on the same network as me and is having no problems at all. This all happened after my phone ran out of charge, is this a known issue? Does anybody know what might be going wrong with it?
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Oct 1, 2012
I am not able to access internet via wi-fi anymore. I can connect to a wi-fi with success but i can not connect to internet i get "mobile data off/connection unavaliable".I looked into network settings set priority of active wi-fi to 1 and tied like 10 random wi-fis My internet works fine if i`m not into wi-fi so i guess it`s a option that i must have changed to deactivate wi-fi or something like that
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Aug 13, 2010
I have a problem with packet data but with fring and communities only, its working with browsing.Note that fring and communities are working very well with the WLAN.
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Apr 28, 2010
I was wondering if anyone can assist with this. I have an N86 running the latest v30.9 firmware. I have set the default connection in Settings > Connections > Destinations to 'Always Ask'. However, I have noticed that my phone is still connecting to the internet (3G connected icon showing on the standby screen) even when no other programs are runing (according to a long 'Menu' press). When I receive a call I get a message on screen advising that the packet data connection is on hold. 'Packet data active' shown on screen when the call ends. The log also shows the internet connection is being made and maintained often for hours on end, e.g. through the night. Although the amount of data being sent and received is relatively small, this is still a concern for the future if I'm ever roaming or on a metered tariff. Any help to resolve this is much appreciated.
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Feb 9, 2012
I just updated my N8 from symbian anna to belle. Everything went ok. Now I'm trying to connect to my home wifi network which has WEB security. I can connect without a problem. I mean the phone says it's connected to the network. But when I try to access a website there is only the error page. And after a minute or so the wifi connection drops out by itself. I saved the network, and there's no other destination in the settings/destinations menu. the phone is not connecting to it by itself. Is there a way to go back to Anna?
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Jan 22, 2010
whenever i go online with my phone and want to watch a video on Internet i get the error msg "subscribe to packet data first", i have updated my settings and this seems to have had no effect.my phone is a nokia 6700class on o2 payg.
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May 19, 2010
I have a N73, I have a mail account on Google. I created a mailbox in my phone, configured it with all settings. I enabled Automatic email retrieval and the interval time was 2 hrs. All worked fine. I got the notification in first run. I noticed that my packet data connection was active for whole day, in result phone battery was consumed too early.
I just want to know these two things:
1. Why the packet data connection is active all time? Cant it active only on the retrieval hours. Not in the idle position?
2. Why the email alert notifications has just stopped showing NEW EMAIL
I am just missing my important mails due to this problem of notification.
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Apr 12, 2010
I have a issue with my Nokia 5800 XM.instead of resetting in to Factory default.I have hard reset the phone. After that my service provider (Dialog GSM Sri Lanka) send me the MMS,and GPRS settings. But I cannot connect. It says connection not available WEB: anable to perform operation and when I tried to connect the wifi it asked the wap key and wont connect but the wifi icon is displayed on the top and I need to restart the phone to get red of it. This was working fine before.
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Apr 21, 2011
Frequently, a couple of seconds after ending a call with someone on my 5800, the screen is filled with the message "packet data connection active" for a moment. The message won't go away by clicking on the screen. The only way to force it away is by clicking the red button, but that would also take me away from whatever menu or application I was at, so I'd prefer not to do that. Also, I don't want to change to connectivity settings per se, (as seen in, for example, this topic: [URL]). Rather, is there any way to disable just the message?
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Oct 26, 2011
I tried to update my N8 to Anna. Like many others, Anna 1/2 failed. So I tried restore to factory default and reinstall Anna. It worked fine. But for the past two days, I notice some problems with my phone which were not here before. ( I am in US, BTW) Extreamely short battery life. Before anna, I only needs to charge my phone every 2 days. Now, a full battery can only last for, T-Mobile 3G/Data keeps failing. Once in a while, I have to restart my phone because T-Mobile service failed. no connect. can not get online, or make phone calls. I have to restart my phone to get service back.
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Jan 2, 2010
I have a Nokia 5530 Express Music and I am asking: can I connect to the internet with my PC, using the phone's WiFi modem? The PC Suite only allows connecting to the internet through 3G. I would be very pleased if someone answers me. Thank you.Message Edited by hellsgrimtyrant on 02-Jan-2010 12:16 PM
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Jan 13, 2010
i have a nokia 5530 expressmusic with firmware 20.0.080.i connect with it to the internet via wifi. typically, the first page loads fine. however the second page often fails to load, especially if it is not a very tiny website. clicking on a button does typically also fails. note that this also happens when browsing the ovi store, which should clearly be fully compatible with the nokia browser.
some examples:
for the ovi store, this typically means i can get to the page of recommended applications, but i cannot download one. when i'm lucky, i can get up to the place where i have to enter my account info.
for the site "webmail.telenet.be"
the site loads, i can enter my nickname and password and sometimes get a warning about the fact that it is a secure site and the question to remember my password. after which i get the error "no gateway reply".
directly after the previous error, i browse to www.wikipedia.org (the phone asks me gain to connect to the wifi network)
the site loads well. i type in the word "radar" and select the search function. the phone does something (as i can now select to stop loading the page" ), but i do not get to the next page. "no gateway reply"
i tried Internet (via the dedicated icon provided by nokia): same issue: first page loads, pressing the search button gets a no gateway reply.
in general, i get 3 cases:
- the phone keeps showing the progress bar for such a long time that in the end, i run out of patience
- i get the error "no gateway reply"
- the progress bar appears and after some time disappears again without any resulting action
i checked the following things:
- wifi connection: reception is optimal. other wifi equipment has no problems at all (laptops, logitech duet controller, etc). in addition, the first web page often loads well, showing that a working connection is present.
- i installed opera mini (via my computer :-) )to see whether the issue is browser related, but with opera, i experience similar problems.
- different days, different hours of the day: same issue
- acces ovi via link in the applications, via the mobile site or via the regular site: always problems
anyone an idea where things go wrong and how to solve this?
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Mar 28, 2010
I got some problems with my 5530.When i try to get on to a web page or open the search bar at all, it just pops up and gets right out again.It worked fine before, got the question to use WLAN or WAP.But now i don't even get that question, I simply can't get into "Web" at all.I`ve tried everything.. Someone who maybe know the problem? Please let me know.
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Jan 15, 2010
the 5530 is great for WiFi ... But ... after a while something (unspecified) is filling up C: (ie the phone)
I cant select E: (ie memory card) for internet downloads.So the phone is now useless for WiFi.Cannot recommend,unless the "File Manager" has a relocate downloads function - which is certainly obscure, if it exists at all.Minor problem:mp3 files sent via bluetooth reside in "Messages" on C: and _cannot_ be moved to E:the music player finds them, but the File Manager fails (again).Could Nokia please hire some people with computer oop systems experience?
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Jul 3, 2010
The 5530 is a nice little phone with nearly everything. Only disappoint is that when im browsing the internet, it would randomly shut the browser.Also i have 4GB memory card and lets say its 3GB full, and the phone lags. I've updated it to the latest firmware also.
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