Motorola Xoom :: Not Recognizing Mobile SIM Card?
Sep 24, 2011
Others may have asked this but I can't find an answer that works for my Xoom. I have a 3G Xoom operating on 3.1 but it won't recognise the SIM card.
I have:
Tried turning the unit off and repowering it - no success Tried using the SIM card from my mobile phone - no success Removed the SIM and resinserted it - no success When I look at Settings/Wireless and Networks/Mobile Network Settings, I have Data Enabled checked.
If i open the SIM card slot, I immediately get a message "SIM error - A SIM card error has occured. A mobile data connection cannot be made until you insert a valid SIM and power cycle the device. Please contact Customer Care if the problem persists".
When I reinsert the SIM, I get a triangle with an exclamation mark in the bottom right corner saying "No Service - Selected network (Vodafone AU) unavailable". Now when I go back to Settings/Wireless and Networks, the Mobile Network Settings option is greyed out an unavailable.
When I turn the Xoom off and then restart it, that Mobile Network Settings option is available again. MASSIVELY frustrated as I can't find out whether it's a setting that needs adjusting, whether it's the Xoom itself, a 3.1 problem.
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Dec 5, 2011
Received the following message this morning: Motorola XOOM Software Update, A critical software update 65.1.17.en.03 (50.2mb) is available. Plug in the tablet to ensure the battery is not drained during download. It is also recommended to download over a high speed network or WiFi. I ran the update & after restart my XOOM had upgraded from 3.1 to 3.2, However, I don't have any mobile internet The Mobile Networks option is greyed out - And the IMEI numbers etc. have been erased.
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May 1, 2012
My 3G XOOM (MZ601) is having a small issue since the 3.2 upgrade that if i have the XOOM at home connected to my WiFi, then take it out with me, it refuses to connect/switch to my Mobile network without a restart. Once I have done this it works fine, but it's a bit of a pain having to turn it off and on again every time I leave the house.
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Jul 6, 2011
Well worth trying No lag. and flash also working plus no dropouts so far...
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May 19, 2011
I'm trying to find the best option for mobile internet access for my Xoom.I've ordered the D-Link DAP350 to be able to get wifi from wired internet, but am looking for a router that will accept an onlocked 3.5G modem. So, I looked at the CNet CQR-981 that will accept a USB modem (which the DAP350 apparently does not)The problem as I see it is that they all need some form of setting up/driver, and those will not be available for Andriod-or am I missing something? BTW, I've tried tethering my Xoom to my Nokia N8 both with wifi and BT.
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Jul 30, 2012
The screen has been cracked recently, so my brother took it upon himself to buy me a Cliq (MB200) from someone off CraigsList for my birthday. I am not sure if this is the route I would had gone but it's not like he can take it back now. Luckily it is a Cliq with a T-Mobile emblem on it, which is my carrier, so there shouldnt be any problems. And it appears to be in excellent condition.OK, time to transfer the SIM card.First, we cannot get the newly purchased Cliq to recgognize my SIM card. It is an old T-Mo SIM card that has been transferred from A Samsung T-719 purchased in 2007 to a BB Pearl to a BB Curve and then to the Cliq2 bought in 2011. I do have newer SIM cards that have never been opened or activated, so that could be an option. But the SIM works fine in my Cliq2. But in the newly purchased Cliq we immediately get the "Please insert SIM card" message on the screen.Yes, we did do a factory reset and then re-tested the SIM.Wi-Fi works.We were curious if the SIM Card can't be read until we go through the Motoblur registration.Also, can the Motoblur info just be transferred from the Cliq2 to the SIM Card or SD Card so I don't have to login on the newly purchased Cliq?I forgot my Motoblur password and it is registered with an inactive email address, so a password recovery via email is not an option. Should I just open a new Motoblur account? Will it let me connect the same emails and social media accounts as the old Motoblur account?
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Jan 23, 2012
I have motorola xoom tablet, and i have one problem. In my tablet I have SIM port but when i put my SIM card in tablet it doesen't recognize it.
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Dec 8, 2011
A question for Motorola Management, why is there no SD card Support? eg. a fully functional SD card as per every other sd card slot in devices.And don't go side-lining this as a duplication, this is a straight question requiring a straight answer.
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Jul 5, 2011
My version reads 3.0.1 in the system settings . can i use my sd card?
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Apr 24, 2011
My friend about to buy a motorola xoom 3g+wifi for me in UK. In my country we can't use 3g service without simcard. Anyone tried to use 3g service with simcard?
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Dec 7, 2011
We have two stock 32GB WiFi/LTE Xooms. We both started receiving SIM card error dialog boxes when we try to access the internet. The box states that the SIM card is unauthorized and recommends that we contact our wireless provider's customer service for assistance. This started happening after we accepted the new build number (HLK75F).
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May 31, 2011
I have purchased a Xoom - wifi only model and I would like to know when the device will support SD card?
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Jul 15, 2011
I have the SD card in my Xoom and mounted. No problems there ( the card is mounted through Settings > Storage > Mount ). How do I use it to store music, pics and video? Do I need to create a MUSIC directory on the card?I can't seem to find any docs on this, so suggestions on how to integrate the use of the card within my daily tablet life would be helpful.
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Oct 18, 2011
I tried moving a picture to the sd using File Manager HD and it won't let.I also see that the internal card is the only one that's labeled drw. All the other folders including the external sd show dr- as the folder properties. So is the sd writeable now or not?
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Jan 4, 2012
I have a Wi-Fi Xoom with 32G of internal storage and Android 3.2. When I insert a 16G SanDisk Class 4 micro SD card and power up,I am unable to mount the card. I go to Settings>Storage, and get an error message, with the option to Force Close or Send Report. Most of the time, the app closes itself with no action on my part. If I insert the SD card while the Xoom is powered on, I get a different problem. I am able to get to the storage setting, and there is an option to mount the card. However, pressing on that option doesn't cause anything to happen. The card is formatted as FAT32. I have copied some files to it on my PC, and the files are there when I connect the card back to the PC. I've checked the board here, and not seen this problem addressed.
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Apr 29, 2011
I need a simple clarification that I can't find discussed plainly in any of the SD threads.As I understand it, an SD card is completely unusable at this time. For example, files can't be transferred there through a program such as Quick Office.Is this correct?
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Mar 29, 2012
I manged to delete all my contacts including the ones on the SIM card
Now after recovery I have 100+ contacts under the T-mobile account/group, but none in the phone address book or the SIM card. I cannot figure out how to copy all my T-mobile contacts to the SIM card. Looks like you can only copy the phone address book contacts to the SIM card.
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Oct 30, 2011
We bought a Xoom to use on vacation instead of taking a laptop. I want to download photos and videos taken with my Canon Camera into my Xoom. I have the adapter for the Canon that allow me to convert the SDHD to a Micro SD, so that I can pop in ito the Xoom. I can view the photos fronm the Canon card on the Xoom, but it won't let me download them into the device. I don't want to have to go thru a computer to do this. So is it possible to download from the SD card onto the Xoom.
Also, when we watch the videos that were recorded on the Canon with the Xoom, they are at a slowed down speed. Would seem that if they were actually downloaded to the Xoom, it would take care of this issue.
I do not want to use the Xoom to take these photos. My Canon camera is the device we will use to capture the photos for multiple reasons.
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Mar 4, 2012
Is the Xoom f.e. capable of moving apps to an sd card? I've tried several such apps, but none seem to work. Is this a hardware issue / limitation of the f.e or can someone recommend an app2sd card app for the f.e..?
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Nov 1, 2011
[URL]
Here is an App which allows some access to microsd card.
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Jun 10, 2011
I have been researching SD Cards at Amazon. Getting prepared for the eventual software update from Motorola. I have seen a Sandisk 32 GB Micro SDHC listed at Amazon. Is this a good card for the XOOM. I am VERY happy with my Xoom so far.
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Jul 22, 2011
I saw a similiar discussion in the Non-US Xoom forum while I was searching for an answer to this same problem. Somehow the SD card cover came off of my Xoom. Does anyone know how to order a replacement
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Apr 21, 2011
I just bought a Xoom wifi only because I thought it would be handy to have a tablet that I can use to swap files between my pc and my device, and now I see that though there is an sd slot it's pretty much just a decoration at this point. Does anyone know if there is a way to get this thing to work, or when Motorola/Andriod will fix that?And yes, I do know there are apps that I can use to access PC files over a wireless network, but i wanted to be able to bring a few sd cards worth of movies with me on the road when i travel since after i fill the device up with music and apps there's not a whole lot of room left.
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Jul 20, 2011
Got the 3.2 update for my wifi xoom today and it supports the SD card slot! So, the obvious question is which one is recommended? Where can I find the specs for supported SD card speeds? I don't want to shell out the big bucks for the class 10 if the xoom only supports up to class 6 for example.
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Jan 16, 2012
I have setup Astro file manager to default to the external SD card when saving and retrieving files.
Today I was "editing" a PDF and after saving the edits chose to "send" it from the app itself. The app prompted me to use Gmail. It opened Gmail and, as far as I could see, attached the file to the message and prepared to send it. I sent it to my work email address. I was not on line at that time however not long after finding a hotspot I noticed that the message appeared on my work blackberry. BUT no attachment.
So then I , on my XOOM, opened Gmail and manually attached the file to the message and sent it. Again it appeared on my blackberry but again with no attachement.
I then went into Astro and moved the file onto the internal memory, created a new Gmail message and located the file internally, attached it to the message and sent it. This time my blackberry showed an attachment. So it seems that whilst I can open files from the external SAD card, edit them and save them I cannot pick up these files for attaching to an email.
Is this a XOOM or an OS issue? If an OS issue does ICS resolve it? If a XOOM issue, why is such a basic requirement overlooked?
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Jul 14, 2011
Can anyone shed light on the SD card issue.Was it activated as read only on purpose or is this a bug. Will everyone be satisfied with a read only SD card?
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Jun 3, 2012
I have a problem with the sd card on my Xoom wifi with Android 4.0.4. I have my music collection on an sd card which is loaded in my Xoom. Initially the music plays fine in the Google Play Music App, but after using the tablet for a day or two the music will no longer play. I get a message that the music cannot be played. This message then appears when attempting to play any music on the sd card.
I can temporarily fix the problem by erasing the Media Storage and Google Play Music data or resetting the tablet as suggested by gmanapps, but the problem repeats itself. I also tried syncing/not syncing with Google Music, disabling the Google Play Music app and using an alternate player, and formatting the sd card.
In general I have been happy with my Xoom, but this issue really concerns me. Does this point to a larger problem of stability in the Android file structure?
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Sep 23, 2011
I have a Canadian Xoom updated to 3.1, When I plug the usb into my laptop I see MZ604Device Storage - no SD Card. I have an SD card in the device which I can see when I access the 'Files' app.
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Aug 11, 2011
I have updated my Xoom to 3.1 and now have my sd card active. I have put a picture (jpeg) folder onto the sd card, and now I want to link the folder to the Gallery shortcut on my tablet so that I can show my pictures using the Gallery shortcut instead of having to go via my file manager app and then selecting the individual pictures on the sd card.
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Apr 21, 2011
how to use a wireless data card with my wifi xoom?
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Aug 16, 2011
Just received a 32GB PNY Class 10 card and installed it in my 3G Xoom. Everything appears to be working, create directories, copied videos to the Video directory, etc. The same videos I moved to the SD card all played just fine from the default directory.Video app sees the videos, but when I attempt to open a video the screen dims and nothing happens. I've stopped the Video app, cleared the cache, and unmounted and remounted the SD Card.
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