Motorola XPRT :: Connecting The Phone To Personal Computer?
Jul 29, 2011
Every time I connect the XPRT to my computer, it performs a long drawn out process. One the phone it reads:
1. Connecting usb or mass storage
2. Preparing SD card
3. SD card safe to remove
Steps 2. and 3. are continually cycled back and forth for at least 10 minutes. During this period I cannot access any of the data on the phone via the computer. Once the cycling is complete and the notifications menu reads "SD card safe to remove," it functions normally. The entire time I have the USB connection set as "USB Mass Storage." Other than that I do not have any problems transferring data to and from the phone, however, it is frustrating that it takes so long for it to connect.
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Nov 15, 2012
Is anyone else having problems with their computer crashing when you connect your phone to the computer via USB cable? This was a pre-existing problem before but it was solved by checking USB debugging (or vice-versa). But after the software upgrade to 4.0.4, I get the blue-screen-of-death and the computer crashes every time no matter which setting I choose for the USB debugging. This makes it almost impossible to transfer files between my computer and phone.
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Jun 13, 2011
I've been evaluating different Sprint phones for our company and decided to try the XPRT after using the Nexus S4G for a couple of weeks and dealing with the signal issues. I really like everything about this phone but I'm having other callers complain about my voice/call quality on their end. I'm told it sounds digitized and sometimes parts of the words seem to be lost almost like noise cancellation. I've tested this myself using my office phones and have had the same call quality issues. I did install the latest update which didn't seem to make a difference. I know the Droids had some of these same problems but it looks like those were fixed with a firmware update. Is anyone else having call quality issues on the far end?
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Jul 5, 2011
Is there a way to adjust/add to the auto-correct dictionary for the physical keyboard of the XPRT? On my SOLD BB9650, this was done the first time I picked up the phone. Now, I can't. This phone (while waiting for Gingerbread), would be THE BEST, if it could fix this little problem...
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Aug 9, 2012
What are the plans for future software updates for XPRT?Is Gingerbread going to be the last one? Any chance for 4.x?Because, see, as of today XPRT is lagging behind for like a year on Android updates.It was released (June 6, 2011) with outdated FroYo (released May 20, 2010).Now, if stars align, we'll get GB 2.3.5 update (released July 25, 2011) hopefully in August '12.And that also means that phone that's been out only for a year is already 2 major Android versions behind current one.
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May 16, 2010
Trying to get a new theme on my Tour, but when I plug my phone in it is not recognized by my computer. Anyone have any suggestions?
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Jul 8, 2011
I use to never have a problem with this until this past spring. Basically i cannot connect my phone via USB cord to the computer. I thought i found a work around by removing the battery and then rebooting the computer. well it seam to be getting harder to do this.
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Feb 13, 2012
at one time i used find a feature on my MOTOROLA XPRT that said PHONE CALLS ONLY which i took as only the number in my contact would be able to call and text me. Can someone tell me where and if my phone does offer that feature?
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Apr 10, 2012
Can anyone explain how to get contacts from a non-Motorola phone into the XPRT so that they show up when the blue contacts button is selected and appear in the phone's phone book, as well as FB, Twitter? When my daughter first started up the phone they were there, but then disappeared and are now not showing the FB and Twitter contacts. Based on other similar questions, it appears that this is a reoccuring issue that hopefully Motorola has addressed.
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Sep 28, 2011
How to wirelessly connected to their home computer? The phone sees my computer's ip addy through the Files Icon but I keeps asking for my "username" and "password". I do not have a user name or password to put in there atleast I dont think I do. I have a password for my home network but no username.
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Sep 6, 2011
My Motorola xprt is less that 1 week old. At first everything worked fine. I had internet connection etc. So I connected to my home wifi and it worked fine, then my secure wifi at work. however now I cannot connect to the internet without wifi. There is no 3G signal activity. I tried to troubleshoot with a Sprint representatitve and after trying to do a profile update 3 times unsuccessfully, he recommended I take it to a shop and maybe get a new phone. Prior to that however I tried to troubleshoot from this site via a USB connection with properly installed drivers ( I think) and it was not able to detect my device. Do I have some settings wrong?
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Oct 2, 2010
I have three problems with my W995a:1) When I'm texting, the backlight keeps changing how bright it is, when I'm texting it will sometimes go quite dark then other times quite bright (not a major issue)2) When I was calling someone, the phone just turned off and I lost the call, I rung the person back, then shortly after connecting the call, they couldn't hear me so I hung up and rang again. Shortly after ringing again, the phone turned off again.3) And finally - my biggest problem right now, is that I just bought a USB cord to connect it to my computer, yet when I do, it keeps on disconnecting from my computer then reconnecting (even though it's plugged in). This makes it impossible to do anything with it.
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May 9, 2012
Everytime I connect my Droid3 to the computer my Droid Pulls pictures and music FROM my PC and puts it on the phone. Sometimes it will pull All of my pictures, and sometimes it randomly selects 2 or 3 HUNDRED of them. I recently decided to add some music to my phone and as I was creating my "playlist" to sync to my droid, I noticed that something was happening. Before I even hit sync, my phone pulled ALL of the music off my computer and stored it on my phone.
I have tried to delete the pictures by going into the file on the computer and I get half way through when it locks up. I have to delete EACH picture.
I have gone to the Verizon Store, they have never heard of this happening. They did a reset, which thrilled me because I lost all of my ringtones and downloaded apps. It also erased all the personalized ringtones I had set.
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Sep 10, 2011
Is anyone else having a problem connecting the phone to the desk dock via USB cable to the computer?When I connect a USB cable directly to the phone from the computer, the phone is charging and the computer recognizes that the phone has been connected and mounts the phone as a drive.If I connect that same USB cable to the desktop dock, then drop the phone in the dock, the phone detects that it's in the dock, but it doesn't charge, and the computer doesn't recognize that anything has been connected.If I plug a wall charger into the desktop dock, then drop the phone in the dock, the phone charges with no problem.this bundle also came with a little desktop charging station, which has just a small slot for the spare battery (also part of this bundle), and two USB ports (one male and one female). If I plug that same USB cable into the small charging station (female USB port) and drop the spare battery in, it starts charging. If at the same time, I plug the male USB port of the charging station into the phone's USB port, the computer recognizes the phone has been attached and also the phone starts charging too.
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Oct 9, 2012
Since the update alot of my contacts phone numbers have been erased. In some instances the entire contact has been erased. Why and how do we fix this?
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Jul 26, 2011
Two weeks into using my new XPRT and now the green phone button does nothing, well almost nothing. After a power down and battery remove-replace, the first time I push the phone button the screen blinks, then nothing. Each push thereafter does nothing.If I use the phone dialer app it's the same thing. To make a call I have to either use my Voice Mail which works fine, and use the redial function from voice mail, or use Contacts to make a call. If I want to call a number not in a VM or in my contacts, it can't be done.Android 2.2.2
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Jun 17, 2011
I can't seem to get my phone to vibrate. I set to "vibrate when in silent mode", then set to silent mode, but no vibration. I have also set vibration to "alwasy" but still nothing.
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Jun 29, 2011
I have recently switched to a XPRT and have been having a problem with the phone audio (speaker, earpiece and mic) that requires me to reboot the phone EVERYDAYAll other audio functions work properly. Speaker for music, notifications, phone rings...but when i try to make or receive a call, there is no audio on my end (whether on speaker, earpiece or bluetooth) and the microphone is dead as well.The only way to resolve this issue is to power cycle (reboot) the phone. THIS HAPPENS EVERYDAY!
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Jul 27, 2011
So I tried what was suggested to me as far as adding my facebook account to the social networking app in my xprt and still the contacts have not linked. Nor did it give me a sync option when adding my facebook account. When I first purchased the xprt and added fb the contacts synced,I had to remove it and add it again do to being hacked. Could this be the reason? I know this is pretty ocd for something so small,I just really want my google contacts to sync with fb
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Mar 16, 2012
I apologize in advance if I sound like a complete **bleep**. I have a blackberry 8520. My wireless router is Dlink and the security level is WPA. I am unsure how to connect my Blackberry to my personal wireless network. I do not have a lot of data available on my phone because I don't want my mom to have to pay more each month(BTW I'm 14 and even though I've had a Blackberry for three yeas I'm not a genius). When I Scan for Networks, my network pops up. When I click it, a message pops up saying," This wireless router supports Wi-Fi Protected Setup. To connect using a PIN(which you Blackberry will generate). click next." When I click next it says," Provisioning Wi-Fi Profiles... Enter this PIN into your wireless router:........" and it gives me a time limit. I'm am unsure how to enter this into my router. In addition, is there a way to just manually add the network? If so, for either way, can someone please give me a step by step on what to do.
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Jun 2, 2012
I took a whirlwind trip to London for my best friend's wedding and when I went to import the photos to my computer, iPhoto crashed right before it finished the upload.My photos are deleted from my iPhone once "uploaded", and they have not registered on iPhoto either.I refuse to believe that they are gone forerver, there must be a way to get them back.
Info:
iPhone 3GS,iOS 5
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Apr 27, 2012
I am unable to Sync my videos back to my iphone 4. The videos were taken with the phone and synced with iphoto. Then exported to a folder and now they are reporting that they are unable to be played on device when I try to sync that folder.
Info:
iPhone 4, iOS 5.1
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Jun 13, 2012
im trying to capture stills from a video? how can i do this using phone camera or do i need an app for that?
Info:
iPhone 4, iOS 5.1.1
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Jun 19, 2012
When I try to import my photos & videos, I receive the following message "no new pictures or videos were found on this device" when in fact I have over 800.
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Jun 25, 2012
i plugged my Iphone into my Mac to transfer via USB, nothing has happened. (Not even Itunes opening up).
Usually it all starts up and i transfer by Nikon Transfer software which I use for my camera.
Any ideas? is it the phone or Mac?
Cheers!
Info:
iPhone 4S, iOS 5.1.1, MacBook Pro
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Aug 9, 2011
I just received my x2 yesterday. When gmail arrives on the phone, as soon as it appears on my computer it disappears from the phone. Is there a setting i need to change?
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Oct 12, 2011
I have a Droid2 Global which has stopped all audio to selected phone numbers. The calls connect OK but there is no audio at all. No ringing, and no voice in either direction. I know it is my phone as it is now happening on 2 phone numbers. All connections, both incoming and outgoing are affected. Speaker, bluetooth will not work. I do not have a wired option to test the 3.5mm jack. I've factory reset, removed the contact details, power off, ..... Others work well, just these numbers. Latest version and no updates pending.
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Jun 19, 2010
im trying to download the pics that i took on my iphone to the computer, everywhere i read about this it says its just shows up on "my computer" as a camera, well i plugged my iphone to 4 diffrent computers and i cant see it! please help....
by the way today i kind of played with the iphone and i found an option called "network" and inside i unabled the option "internet shering" (my iphone is in another language so maybe the translation is a bit diffrent).
still didnt work
help.
by the way itunes work ok! can sync everything with it...
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Nov 18, 2010
i bought the x10 3 months back,works like a charm.but today i used the usb cable to connect my cx10 to my PC,it wont show the "Mount" "Dont Mount" screen when the top application bar is dragged down.I connected the x10 to my laptop(vaio W series),it still doesnt connect.THERE IS NO NOTIFICATION ICON ON THE TOP LEFT CORNER OF THE SCREEN TO INDICATE THE PHONE IS CONNECTED.BUT P.S note,the battery charging icon is on when i do this.SAVE ME.I USE THIS CABLE TO TRANSFER FILES TO & FROM ALL THIS WHILE.So,no talk of this cable not being able to transfer files
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Jan 30, 2012
I just got a BB 9360. It has a 4G mini card in it but everytime I try to connect to my computer I get a message to put a card in?
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Mar 22, 2011
Worked fine earlier (about an hour ago), red light comes on when attached to USB but won't charge. I've already tried changing USB ports, charging phone via mains, taking battery out and everything else i can think of!
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