Motorola Triumph :: Keeps Shutting Down And Rebooting - Lock Screen Shown
May 18, 2012
I've had my Triumph since last August. Actually it's my 4th one. Starting just a few minutes ago, it started shutting down, rebooting, and before it's completely up (lock screen is shown, but 3G service indicator isn't shown yet or my weather bug notification at the top of the screen) it shuts down again and goes thru another boot cycle. It doesn't stay booted long enough to do anything, including a factory reset. Because of it's age, I doubt there is any warranty is there?
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Jul 13, 2011
This has only happened twice in the past 6 months, most recently today. I try to unlock my phone and the backlight will come on but the screen is black. Waited about 5 minutes and still the same. Power button will not shut it down. Pulled the battery and waited a few minutes and started it. Boots fine but I get a message that the SD card is corrupt and everything is gone. Had to mount and reformat. No new app's and I don't use any other launchers or lock screens so it is completely stock.
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Aug 13, 2011
My Storm 9550 keeps locking up and shutting down then coming back on with a white screen with a RESET message.
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Jun 16, 2015
On my lock screen, it has my current time and weather, which is lovely. But underneath, it also has the time for Taipei.
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Sep 30, 2011
After yesterday's update, skype video calling now works on the triumph. It does not show in the supported devices list, but I have tested it and was able to videoconference.
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Jan 15, 2012
Is there anyone out there that can help with this? I have only had my phone for about 40 days (10 days past Radio Shack's return policy, unfortunately), and beginning 3 or 4 days ago my phone stopped consistently charging. I would put it on the charger and it would look like it is working for a few minutes, then simply stop charging. I have tried 3 different chargers with the same results-- one with a USB connection to my computer, one in my car, and one plugged into a wall.I already exchanged this Triumph once because of serious software glitches including a keyboard that wouldn't always type. I am starting to feel like perhaps this isn't the phone for me, but it feels terrible to feel like I have been cheated $300 for a phone that doesn't want to work.
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Sep 19, 2011
Besides us waiting for some sign of a software update to address the issues with our Motoroloa Triumph, does anyone else find it curious how difficult it is to find the accessories for the Triumph? I mean, it's impossible to find something by going to the Motorola Store for the phone. However, if you circumnavigate the site and search on all Android Phones, and find the one phone for Virgin Mobile (by carrier), then find the teeny tiny link for Accessories, one does determine there is a BT headset and also a car charger. But wait, the car charger isn't even available yet.
It's not good commentary that there isn't Motorola badged batteries and car chargers and earbuds, Micro HDMI to HDMI cables, USB charging cables available for the product from Motorola, when clearly, this stuff is available on eBay. And I've recently purchased a very good OEM Motorola Charger and USB charging cables... so the question becomes, where is Motorola's support for the phone? I propose someone feedback to Motorola that besides waiting for needed SW updates, we could use a little product support in the way of accessories.
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Dec 31, 2011
my bold 9700 keeps shutting itself down and rebooting quite often, does anybody know why it might be doing that?
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Mar 26, 2012
I have had multiple Blackberry devices over the past 10 years and received the 9930 about 3 weeks ago. I am on my second 9930 now (yes-within the 3 weeks) and the same thing keeps happening. The device turns off and recycles constantly. I pull the battery, wait 3-5 minutes, allow it to re-boot, and make sure there is a charge. Once I pulled the battery and left it out overnight. The device was completely uncharged after I re-installed the battery so I charged it for 24 hours. Nothing has changed and the original issue is still occurring. I have watched Verizon take these out of the box and set them up so I do not believe them to be refurbished.
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Aug 7, 2011
They will automatically shut down and reboot. It seems to be very sensitive to being set down, even into my purse. It is random and can happen constantly or just a few times a day. It is showing the water damage indicator on the battery, but neither phone has really every been wet. The person at our retail store said it is very sensitive to humidity -(such as being in the bathroom during a shower) and we have had very high humidity levels in our area lately, but that seems rather extreme that our 2 1/2 month old phones can't stand the heat and humidity? They are both working properly if we can get them to stay on.
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Jul 1, 2014
My phone is powering down on its own and rebooting on its own. I have tried restoring to factory settings and resyncing from a back up and it didn't work. There r several codes under my Diagnostics and usage. What's wrong with my iPhone5?
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Sep 1, 2015
Recently, my phone has started to reboot during calls. I'm talking away, usually to a client, and the call stops. I look down, and I'm back on the white start-up screen. It's pretty random when it does it, though it does seem to do it a bit more often when plugged in.
I use my phone in the car a lot, so Bluetooth is always on. I'm running 5.1 since it was released. I did not do a factory reset when I did the upgrade.
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Aug 10, 2010
I have a Gravity 2 which is randomly shutting down and rebooting.Anybody else here experienced the same issue, and if so is it correctable? Network = WIND Is there newer firmware available for it?
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Jan 6, 2012
Can i use my triumph as a tether?
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Sep 16, 2011
My triumph seems to go into low power or "sleep"mode (Black screen) and can't be woken with the side power button. The battery life doesn't seems to be the issue because it will happen when the battery is at half charge or full charge. This seems to be occurring when it has not been used in awhile (~30 minutes). The only way to use my phone again is to remove battery and reinsert. Most of the time this occurs the red light is still on and blinking, but once there was no light at all with 3/4 batter life remaining. This is my second Triumph after having a bad ear speaker in the first one. Anyone else having this issue or have any suggestions on how to fix this. I've read the posts and I am curious if it has anything to do with WIFI being on since WIFI is on all the time when I am home.
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Nov 30, 2011
i will be browsing / using apps / unlocking my phone and the screen will just crap out and turn itself off. a little red light seems to appear at the top of the phone, which i'm not sure what that means, but it keeps doing that. i've turned the phone on and off a few times this morning, taken the battery out and let it sit for a minute before putting it back in and rebooting and it still does it.
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Jul 16, 2010
quite often when I press the power button to just shut the screen off on my Droid X, and then turn it on later, it says that theres no service for a second or two and it then returns to 3g. Is this happening to your Droid X too?
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May 14, 2011
I have a problem with music stopping playing when the screen on my Defy locks.
It does it whether using the speaker or headphones. I never used to do this and I'm wondering whether I've clicked something in settings /preferences that is making it shut down the player.
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Jan 4, 2012
5.5.893 Lost connectivity. I could not get Wi-Fi or 4G. I have been doing restarts instead of battery pulls and that has been working until today. It totally locked up on the Power Off Shutting Down screen. I tried to force it off by pushing the power, up/down volume buttons and nothing happened. That may not be the correct procedure, I only find that to be a starting procedure after shutdown. I pulled the battery and it restarted fine. I also had missed a call while it was locked up because I had a voicemail after restart. I have been thinking of getting the RAZR only because it is slimmer. Am I comparing apples to oranges? What would I have to do if I couldn't pull the battery?
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Sep 5, 2012
I understand that Motorola said it plans to update most of its 2011 devices to version 4.1. Does this include the Triumph?
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Feb 5, 2010
when i enter the images and videos section just the default nokia images are shown my photos from the memory card are not shown. why? i few days ago it worked. how can i fix this problem
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Mar 24, 2012
Once I updated my IPhone to the latest OS 5.1, I noticed the keyboard shown at search Page is now shown at all pages which means I can't use the application in the lower half of the page. I have to lock and unlock to remove the keyboard!!!
Info:
iOS 5.1
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Mar 20, 2012
I have a daughther that is 16 months old and sometimes while traveling we will start a movie on the Xoom for her to watch. But being that she is young, she loves to touch the screen which usually causes the movie to stop.
I have searched the Google Play for an app that would allow the screen and buttons to lock for a toddler and still show what is on the screen, but I have not found one yet. The screen could still be unlocked, but it would be like the lid to a medicine bottle, only a grown-up could unlock it.
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Feb 24, 2015
I've recently made the switch back to android from an iPhone after quite a few years and I'm trying to re-familiarize myself with android's operating system and work out what I need to change and using this phone I noticed the notifications lacking, so I set up DashClock and DashNotifier and so far I love it. It does exactly what I want it to do for all the apps I have set up with it except for the notifications coming through the 'Messages' app on the phone for text messages.
When receiving a text message my lock screen ignores that I've set up DashClock as my default lock screen and pulls up the original lock screen with the quite ugly 'New Message' notification (as seen in the attached picture). If I scroll to the right DashClock is open and showing the message notification just fine. I've tried to disable the lock screen notifications for the 'Messages' app but haven't been successful in removing it. Is there a way to just have the 'Messages' app give lock screen notifications on the top bar and none like in the image below, or is there a work around within DashClock/DashNotifier or some other application that would fix this? My phone is running Android 4.4.2.
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Aug 27, 2011
I have had my phone activated for at least 6 hours and I am unable to use 3G data, it doesn't even load the Virgin Mobile page. WiFi works fine, and I am able to place/receive calls and send/receive texts. Bluetooth also works. I have no other issues with the phone, it's just the 3G data. Is it defective or is there a way to fix it
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Jun 9, 2012
Saw that HTC Evo 4G with ICS is now available on VM and it looks superior to the MT for the same list price.
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Sep 11, 2015
This has only started to happen today since I agreed to a system update. I have tried a factory reset and wiped the cache but it is still happening.
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Sep 7, 2013
I updated my phone to lollipop 5.0, it is in general good till now, but i have two problems:
1) no notifications are displayed on my lock screen even for missed calls or sms's .. there is no any icon or symbol that informs me if i have missed any call or received a message ; and i have to unlock my phone every time to check
in the Settings -> Sounds and Notifications -> i selected the option to show all the notifications.. but nothing changed
2) also on the lock screen , not widget for the walkman or the sound cloud to enable me to pause the players or to navigate to the next song
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Dec 6, 2011
I have transferred a ton of music onto a SD card however the phone is only recognizing a tiny fraction of it. Does anyone know of any reason that the Triumph isn't seeing the songs?I installed Winamp, but it must be drawing the songs the same way since it's listing the exact same songs. If I browse the files using a program like Adao File Manager, it sees them fine.
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Nov 5, 2011
After about an hour of being on my phone thinks that the HDMI cable is connected. I don't have a cable, or
If I turn the phone off, the notification goes away for a bit, but still comes back after about an hour. I did try "Factory Data reset" under the privacy settings, but that did not make a difference.
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Nov 2, 2011
I have been following this community since I bought my Triumph 2+ months ago. I am generally happy with the phone, although I am annoyed by the intermittent lack of responsiveness from the touchscreen and the GPS issues. I cannot believe that there are actually Motorola and VM employees who are saying that they are not aware of any issues with the phone - and they say this in the context of forums like this that are FULL of people reporting issues with the phone. I am extremely disappointed with both companies for refusing to either acknowledge that they are working on a fix (or Gingerbread upgrade) or announce that there will be no fix/upgrade. Matt, the Forums Manager, posted the following on the Droid Bionic forum yesterday:
"I know everyone is eager for updated software. We have been working diligently on a software update for DROID BIONIC and have a version in the testing stage; we expect to deliver it to users in 30 to 60 days. The update is targeting issues identified through owner feedback and we're confident it will improve device performance."
Why can't we get an answer one way or the other as to whether there will be a fix or an upgrade for the Triumph? I think a lot of us would be happy with a simple acknowledgement that it is coming, even if the timeframe is still unknown. If it has been decided that there will be no fix or upgrade, then we would like to know that. Triumph users are entitled to the same treatment as the Droid Bionic users, and we have been waiting longer.
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