Motorola Droid Bionic :: Locked Up On Power Off Shutting Down Screen
Jan 4, 2012
5.5.893 Lost connectivity. I could not get Wi-Fi or 4G. I have been doing restarts instead of battery pulls and that has been working until today. It totally locked up on the Power Off Shutting Down screen. I tried to force it off by pushing the power, up/down volume buttons and nothing happened. That may not be the correct procedure, I only find that to be a starting procedure after shutdown. I pulled the battery and it restarted fine. I also had missed a call while it was locked up because I had a voicemail after restart. I have been thinking of getting the RAZR only because it is slimmer. Am I comparing apples to oranges? What would I have to do if I couldn't pull the battery?
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Nov 15, 2011
My phone is shutting of randomly. Has anyone heard if the OTA is going to addresses this? And the long reboot at the "DROID eye" animation.
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Sep 29, 2011
I last used my Bionic around 1:00 PM today. It timed out and I put it in my case. Move the clock forward to 3:00 PM. I pull it out of the case at the dentist office to kill some time before my appointment and it was very warm and would not power on. Thinking it may be the BSOD issue that I have experienced twice already, I did a battery pull. To no avail. Hooked up to a charger when I got back to work and still nothing. I attempted to capture a debug report for Matt but I believe the battery was completely drained. If I cant get it to start up and have to return it what personal data is on the internal storage?
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Feb 23, 2012
My Bionic was working fine all day. I put it my hip pouch and when I got it out in the car about 5 minutes later it had powered off and will not respond to the power button.I have reseated the battery a few times, including leaving it out for 8 hours. I tried another battery in the store but no change. I have tried the power button with one or both of the volume buttons pressed. To no avail.There is no response from it when it is connected to a charger but if I connect it to a PC USB cable with the battery removed I get a solid white notification LED. This is the only response I get of any kind but keeps me hoping that something is alive in there!!
Just to reiterate the phone was not dropped or anything, nor had it done any s/w updates as I have it set to update only when on WiFi, which it was not.Verizon are sending a replacement but I have a load of data and info and of course most of that is on the internal memory and I won't be able to recover it. Since I am an engineer working with software you wouold assume that I would have had it fully backed up as I do with the devices I work on .... but I kept meaning to get to that!! Please no responses of "You should have had it backed up". I know that and right now that won't help!!Does anyone have any ideas about forcing a reset that might get it to power up? I notice behind the battery cover that there are 4 open pins about half way up the case on the right (when looking from the back). I didn't know if these have any reset functionality
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Sep 8, 2011
Purchased the Bionic and several accessories including the car dock today. When I opened the car dock package, I discovered that the way the Bionic dock is made requires a special micro USB to regular USB cable in order to be able to power the phone while it is in the dock.
This cable is shown in the owners manual for the dock, but was not included in my package. Instead, I got a cable suitable only for plugging the audio from the Bionic headphone jack to the aux input on the car stereo.
Did anyone else get the Bionic car dock? If so, did you get the power / audio cable described in the owners manual or just the audio cable I mention above? I will probably go discuss with Verizon tomorrow too, but just wanted to know if anyone here knows what was supposed to be in the car dock package.
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Dec 28, 2011
I just put a hard case on my Bionic and I cant actually get it off that easily, so my question is when my phone freezes is there a battery pull shortcut like Power + volume up/down or something?its already happened once... had to take 2 spoons and a screwdriver to get the case open. and id rather not keep doing that so i dont break the case becasue its really good for my Bionic.
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Jul 16, 2010
quite often when I press the power button to just shut the screen off on my Droid X, and then turn it on later, it says that theres no service for a second or two and it then returns to 3g. Is this happening to your Droid X too?
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Dec 28, 2011
Fully charged Motorola battery in the phone will work for days and then unexpectedly lose power as though the battery disconnected. All pins okay in the phone and battery is sound yet phone will unpredictably lose power.Support recommended a Factory Data Reset to "refresh the power system inside the phone" and I'm uncertain about doing this even though all of my apps are backed up on the SD card.
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Jul 12, 2015
"Okay Google" not working from locked screen or timed out dark screen. I noticed this befoer the update that it stopped and didn't work after update either.Under Language and Input >Voice Input>Enhanced Google Service>OK Google detection>... I have all 3 options on - 'from google app', 'from any screen', 'Personal results'
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Sep 17, 2011
I have been having issues with my screen locking up after the screen times out and shuts off or when I turn the screen off. This dosent happen every time but at least once or twice a day. The power button will turn screen on and off but the screen is totally unresponsive to my inputs. I have tried factory resting it to no avail.
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Dec 28, 2011
trying to set up motocast, and the screen is locked saying " please wait while usb loads your content"...been like this for a hour, this normal?
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Mar 26, 2012
How do I do a screen capture on the Bionic?
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Sep 10, 2011
Bought new Android Bionic on Sep 8. On Sep 9 on two occasions, screen went black. I had to remove and reinstall battery and boot to restore service.
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Apr 3, 2012
I have a DroidX2, and two times now it has rebooted on its own when doing the screen unlock swipe. Note that I have a passcode entry required to gain access to the device, but I cannot get to the point where I enter the passcode; rather, the phone reboots before passcode entry is permitted.
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May 16, 2012
I want to use Bionic as MP3 player ala iPod. How does one lock the screen during playback if I put it in a pocket?
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Jan 21, 2013
On top right side of phone, (droid bionic) the running system information is visible and constant. It is over everything else that is on screen. How do I hide it. It all of a sudden showed up one morning.
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Nov 22, 2011
On my Bionic, I am using the pattern unlock, and have my device set to automatically lock after 20 minutes. However, there are times where I want to be able to lock my phone immediately, wihtout having to wait 20 minutes.On my blackberry, there was an easy way to do just (hold down the a key for a few seconds)
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Oct 19, 2011
other smart phones (IPhone) have the ability to send a screen shot to your computer so you can easily manage/move widgets and shortcuts. How can you do it with a Bionic?
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Nov 1, 2012
after the ics update my screen suffers from a flicker. trying to pin down the cause, i have noticed it is fine after i reboot my phone. but, once i go into my flipboard app, taptu app, or watch a video on Internet is when it starts acting up. i can play games just fine. i can view most webpages just fine. i can use all my other apps just fine. i've uninstalled, reinstalled these apps, i've pulled the battery, i've changed settings, i've cleared cache. i just can't figure it out. the phone ran just fine before the update. now, after the update is when i have problems. i ran into another person online that has the same issue so i know there is at least one other person in the world having simular issues. this forum is my last resort before calling verizon support and either getting a replacement or upgrading to a different phone.
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Feb 3, 2012
My phone locked up/screen went black during a phonecall yesterday. It was at night. So, it was dark where I was. I tried to access the screen. It would produce a faint light, but would not let me access the screen, phone or any apps. I was talking on a bluetooth headset at the time. Normally at the end of a call, I could hang up the phone by pushing a button on my headset. That wouldn't work either. The only way I could hang up the phone was to pull the battery.
how to diagnose the problem or stop it from happening again? Or, is this just a BSOD (black screen of death where phone locks up and requires a battery pull) that happened while I was in a phone call?
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Nov 27, 2011
The calling screen has disappeared from my Bionic. One day it was there, the next day it was gone. How can I restore it?
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Sep 9, 2011
Sometimes when I turn the screen off on My Bionic, it immediately comes right back on.Now, it doesn't happen every time and I can't repeat the problem on demand.Seems as though it has a mind of its own.I don't believe it is a bad app causing the problem either.The phone has been doing this on and off since I activated it yesterday.Not sure why it does this, but I wanted MOTO to be aware of this issue.I'm not sure if it is a hardware or software problem, but it didn't go away after a battery pull and reboot.
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May 2, 2012
If i get a phone call or use dialer or contacts at end of call screen returns to home screen. But after screen shuts off for about a minute turn phone back on and is at blue screen. like screen behind making a call. return button does not clear it but home button does until phone screen times out then it does same thing again. Have to turn phone off and back on to get back to home screen working normal Using Go Launcher-Ex .Uninstalled and went back to stock launcher Still doing same thing.
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Jun 15, 2011
Pretty simple question. On other phones, including the DX1, you could adjust the volume while the screen was locked. The DX2 doesn't seem to do this out of the box so my guess is Moto just shipped it with a setting for it off. How do I enable it? Kind of annoying to have to pull the phone out and unlock it for every minor volume adjustment.
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Feb 14, 2012
I have some blemishes that don't seem to be scratches, but can be seen at certain angles. I say this, because it feels smooth to the touch, but noticeble all the same. I wonder, is it possible to buff away such imperfections on the glass screen?
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Oct 28, 2011
I'm at work posting on the bionic so making this short. I let my phone charge over night with oem wall charger i unplug it to go to the gym. Well i usually turn the lights on in my room. This morning i did not as i unplugged the bionic the backlight light up dimly. I let it sit i finally got tired of testing it the backlight stayed on indefinitely. I let it sit 5 min still on i have to push power button to wake and again to lock. So i was wondering if anyone noticed this it can drain battery i sometimes put phone in gym bag after charging without waking phone.
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Sep 29, 2011
Does anyone know how to get owner information into the phone to appear on the home screen
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Oct 26, 2011
I had this happen every time on my X2. And now on my Bionic as well. But, anyone type a text messate in landscape, select the 'Send' button, and then rotate it back to portrait and see that your last word is still in your text field? This happens in any website text field as well. If this has been covered somewhere.
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Sep 15, 2011
I am not the only one to have had this happen. ANother poster over at Droidfourms.net has had the same thing happen to them. The screen after disconnecting from the HDMI port will go dim like it is about to shut off but it won't. It will stay dim until you manually turn off the screen with the top power button. It is a glitch and battery killing one to say the least. Anyone else have the issue or remedy other than rebooting like I had to! I mean why do I have to tear apart an Otterbox case everyday? If the HDMI glitch doesn't bother me then it is the black screen of death requiring another battery pull!
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Oct 13, 2011
Settings/display/Auto-rotate screen IS CHECKEDBionic will auto-rotate screen when docked in standard dock or car dock. It will also auto rotate screen when in an app. But it won't auto-rotate screeen when in any of the 5 home screens
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Nov 2, 2011
Normally when you are on a call and put the phone close to your ear, the screen goes dark because you are on a call, but when you move it away the screen comes back on. My screen when I am on a phone call stays dark as soon as I answer it. It does not come back on when you move it away from my ear, and to get it back on I have to press the wake button. Additionally, I am unable to answer call waiting either- when another call is coming in, even pressing the wake button does not wake the phone until after the second caller hangs up.
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