Motorola Droid Bionic :: Why Will It Not Power Up
Sep 29, 2011
I last used my Bionic around 1:00 PM today. It timed out and I put it in my case. Move the clock forward to 3:00 PM. I pull it out of the case at the dentist office to kill some time before my appointment and it was very warm and would not power on. Thinking it may be the BSOD issue that I have experienced twice already, I did a battery pull. To no avail. Hooked up to a charger when I got back to work and still nothing. I attempted to capture a debug report for Matt but I believe the battery was completely drained. If I cant get it to start up and have to return it what personal data is on the internal storage?
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Feb 23, 2012
My Bionic was working fine all day. I put it my hip pouch and when I got it out in the car about 5 minutes later it had powered off and will not respond to the power button.I have reseated the battery a few times, including leaving it out for 8 hours. I tried another battery in the store but no change. I have tried the power button with one or both of the volume buttons pressed. To no avail.There is no response from it when it is connected to a charger but if I connect it to a PC USB cable with the battery removed I get a solid white notification LED. This is the only response I get of any kind but keeps me hoping that something is alive in there!!
Just to reiterate the phone was not dropped or anything, nor had it done any s/w updates as I have it set to update only when on WiFi, which it was not.Verizon are sending a replacement but I have a load of data and info and of course most of that is on the internal memory and I won't be able to recover it. Since I am an engineer working with software you wouold assume that I would have had it fully backed up as I do with the devices I work on .... but I kept meaning to get to that!! Please no responses of "You should have had it backed up". I know that and right now that won't help!!Does anyone have any ideas about forcing a reset that might get it to power up? I notice behind the battery cover that there are 4 open pins about half way up the case on the right (when looking from the back). I didn't know if these have any reset functionality
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Sep 8, 2011
Purchased the Bionic and several accessories including the car dock today. When I opened the car dock package, I discovered that the way the Bionic dock is made requires a special micro USB to regular USB cable in order to be able to power the phone while it is in the dock.
This cable is shown in the owners manual for the dock, but was not included in my package. Instead, I got a cable suitable only for plugging the audio from the Bionic headphone jack to the aux input on the car stereo.
Did anyone else get the Bionic car dock? If so, did you get the power / audio cable described in the owners manual or just the audio cable I mention above? I will probably go discuss with Verizon tomorrow too, but just wanted to know if anyone here knows what was supposed to be in the car dock package.
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Jan 4, 2012
5.5.893 Lost connectivity. I could not get Wi-Fi or 4G. I have been doing restarts instead of battery pulls and that has been working until today. It totally locked up on the Power Off Shutting Down screen. I tried to force it off by pushing the power, up/down volume buttons and nothing happened. That may not be the correct procedure, I only find that to be a starting procedure after shutdown. I pulled the battery and it restarted fine. I also had missed a call while it was locked up because I had a voicemail after restart. I have been thinking of getting the RAZR only because it is slimmer. Am I comparing apples to oranges? What would I have to do if I couldn't pull the battery?
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Dec 28, 2011
I just put a hard case on my Bionic and I cant actually get it off that easily, so my question is when my phone freezes is there a battery pull shortcut like Power + volume up/down or something?its already happened once... had to take 2 spoons and a screwdriver to get the case open. and id rather not keep doing that so i dont break the case becasue its really good for my Bionic.
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Dec 28, 2011
Fully charged Motorola battery in the phone will work for days and then unexpectedly lose power as though the battery disconnected. All pins okay in the phone and battery is sound yet phone will unpredictably lose power.Support recommended a Factory Data Reset to "refresh the power system inside the phone" and I'm uncertain about doing this even though all of my apps are backed up on the SD card.
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Feb 6, 2012
My only "complaint" is that whenever a call comes in or when I make a call, it always has it on the phonespeaker and not over the car dock audio connected to the radio. I have to press the speaker button to turn it off each time.way to have it default to the speaker being off?
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Nov 28, 2011
Does anyone know of any surefire way to transfer files to and from the Bionic to a windows 7 PC?
I have been using Zumocast, but that's only a one way deal. You can stream and download files from PC onto the Bionic, but not vice versa.Also, I tried to download a 1.4 gig mp4 file but it doesn't fully download, and makes my notification area on my Bionic force close and the whole phone just wigs out and requires a reboot. So Zumocast needs to do some updates in order to support large file transfer.
Anyway, I am looking for a way to transfer files from my phone to my computer(s) wirelessly. I don't always have my USB cable around.
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Nov 17, 2011
Im having the same issue as a lot of other people (so i read). Mine has progressively gotten worse. My data connection shows active (sometimes it doesnt) but I cannot transfer data. After multiple restarts/battery pulls, i have data connection but NO app will transfer data except the web browser and dolphin. Even Gmail will not sync. So i can surf the web, but cant check my gmail app, pageonce, etc, etc. Wifi/bluetooth work fine. MOST of the time I can still text / make calls but not always.
I am hesitant to do a factory reset as the last time i did this, it did not change the problem and i was stuck with nothing because i had no data connection to connect to my google account with (nor wifi, i was on vacation).
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Nov 15, 2011
I can get a 4G signal rarely in home. At work and mobile I am usually 4G.I expect to be on 4G for a few years (5G anytime soon?) and was thinking of spending $$$ on a Wilson repeater to pick up 4G with a directional antenna and amplifier for home: url...I am a licensed Amateur Radio operator and the principals involved seemed sound to me.Also, does anyone know how to put the Bionic into Field Test Mode?
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Nov 15, 2011
Has anyone had a lot of luck with Zumocast on the Bionic playing differenct CODECS? I seems to work awesome but has some CODEC limitations, is there any way to use another video player other then the default Android one (which it appears to be utilizing)?
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Oct 2, 2011
Any one have any luck getting the FIOS Remote app working on their Bionic? I got it downloaded and followed all the directions but it wouldn't sync up. Home net is a std Verizon issued router (only thing custom is the net name, channel, and crypto key) and the Bionic is able to get on the wifi no problem.
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Nov 6, 2011
Gmail is my email. I long ago disabled the "conversation" (threaded) view of messages in Gmail iitself on the web, and in settings on any device. However, I can't find a way to do this on the Bionic. There's no option in accounts > Gmail. I HATE having the emails strung together like they were text messages. One of the major issues is losing attachments (ex: photos) in earlier emails once additional ones have been added to the "thread."
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Oct 2, 2011
Have experienced this with a couple of applications (Freecaddie Pro and My Tracks) the program is suppose to store to SD card and it saves to internal memory. Spoke to the developer of Freecaddie and he checked and it is suppose to save courses to SD but Bionic saves to Internal Memory. With My Tracks even when I pick "Save to SD card" is saves it to Internal Memory. What is up with that and is there a way to correct it?I know my SD card is working because I have moved pics and music to it without a problem.
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Sep 30, 2011
I had noticed this problem before with the USB not working with non Motorola cables (INCLUDING ones purchased from VZW before the release of the bionic)5. Issue: USB Cables:The XT875 can only be used with Motorola USB cables.Action: No work around required.Resolution: No resolution required, working as designed and approved by Verizon Wireless.
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Jul 7, 2012
Has anyone installed any of the ICS leaks for the Bionic? If so, did you have any problems? How's it working?
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Oct 11, 2012
When I go to "My Accounts" on my Droid Bionic, and then click on "Add account", I get the error message "Sorry! The application My Accounts (process com.motorola.setup) has stopped unexpectedly."
I wiped out my Bionic and then re-set everything up, and it was working fine until I added my FB account, and then removed the account. Now I can't add any new accounts at all.
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Sep 16, 2011
I used Google's https: market.android.com to transfer all my apps from my Droid 1 to my Bionic. By and large it was seemless and quick. However, less than half of my Gallery pictures made it over. Because the Gallery is a stock app and not in the marketplace it is not on the the above market transfer desktop application.I also have astro and estrong on my device.
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Apr 12, 2012
I go to apps > options > search and boom - "The application Homescreen (processcom.motorola.home) has stopped unexpectedly. Please try again." [Force close]I have confirmed other users are experiencing this.
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Oct 27, 2011
I'm not looking for an answer (although if someone has one I'm more than happy to hear it), I'm mostly just putting this here so someone at Moto can read it. I went to use my bluetooth headset and got nothing (a problem I reported earlier), so I rebooted the phone. That fixed the sound, but I noticed I had no network. I saw a post that said it would come back if I toggled airplane mode. It put the phone in airplane mode just fine, but when I asked it to turn off airplane mode, it immediately rebooted.
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Dec 12, 2011
I know the update is supposed to be rolling out today, and according to vzw you're supposed to be able to do a manual update but every time i check it says i'm up to date and no update is available. so what is the official status is it live or not? or are you only able to do manual if you have an unlocked phone.
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Dec 21, 2011
There have been multiple reports of people getting stuck after applying the 5.5.901 update. the original fxz file that most use to restore doesnt help after the update. Is there a way we can get the fxz that will fix those who are bricked from the .901 update?
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Oct 18, 2011
Last night and today, a new icon has appeared on the right side of the notification bar between the battery icon and the time. It looks like a black clipboard with a grey checkmark inside it. Never seen it before and dunno what's it's for?
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Nov 22, 2012
My phone was having restarting issues before the ICS update, it was happening every other day or so but when the ICS update came through it appeared that my phone was fine.
In the last week and a half or so all of a sudden it would start suddenly resetting, 4 times in the middle of calls that I can remember definitely and 3 or 4 times while it was sitting on the counter charging (once multiple times in a row). It doesn't seem to be tied to any specific action and I was wondering if there is any kind of diagnosis or app that I can run to try to figure out of it's a memory/freezing problem?
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Sep 16, 2011
my LED light will not shut off rendering what should be a "feature" into an "I'm this close to getting a hammer and going to town" incident.Wish there was a way to turn it off entirely.I don't know what else to check.
- gmail
- Gtalk
- SMS
- Work mail
- Twitter (only have the twitter app signed in not the other)
- Even power off / power on has no effect
Every android phone I've had (Droid, Inc, tbolt etc) has done this. But none has flashed the LED for hours. I'm not sure if it ever turns off.
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Nov 17, 2011
I have a Bionic from the day after release and a friend has a newer Bionic. I have some camera lag and small issues similar to a lot of people here, but he doesn't seem to have any problems. If you look at the label under the battery, you will see what I assume is a hardware revision number. Mine is "HW A" and his is "HW B". Anyone know the revisions if I am assuming right? The next line has what I believe to be a manufacture date. I think mine was 27/11 (week of 2011) and his was 42/11.
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Nov 3, 2011
My Bionic just shutdown on its own. Had to pull battery to get it to restart.
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Sep 14, 2011
how to use the camera so that this doesn't happen? I stopped taking pics with my OD because of this issue and I thought it would be resolved with the Bionic.
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Feb 7, 2012
[URL] "Verizon Wireless is announce a new software update,5.9.902.XT875.Verizon.en.US, for your DROID BIONIC by Motorola."
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Nov 20, 2011
I've had my Bionic since the first week it came out, and, while I generally love the phone, I have had just about every documented problem in existence; I'm fairly sure the employees at my local Verizon store just think I'm trying to scam them into giving me a new phone. Originally, I had the usual data and service connectivity issues-while this was annoying, and did lead to getting me lost in rural Alabama, it seems to have been resolved as I haven't had problems with that in nearly 2 weeks. Then I had the random and frequent power off/black screen of death issues, where even battery pulls wouldn't work. The guy at the Verizon store did a factory reset and everything seemed to be fine for all of 2 weeks. Starting today, my phone will not charge at all. I have used 4 different cables, including the stock USB one that came with the phone, and it will not charge past 5 or 10 percent, and it takes a good hour to get that far. I've also tried charging it in multiple outlets, on my laptop, and using a car charger. Same thing. This is obnoxious, to say the least. To complicate matters, the black screen of death has returned with a vengeance. As of me writing this, I cannot get my phone to respond at all, again, on any charger. I've tried multiple battery pulls, and letting it charge in excess of 30 minutes before attempting to power on, and nothing is working. Every so often I'm lucky enough to get the phone to turn on, just to have it turn back off within 20 minutes or so, all the while remaining at 5% battery. I paid for the insurance from Verizon, but there's no way I'm paying $90 for a replacement phone when I've done nothing to damage the phone-it's been in a case since the first week after I bought it. I'm going back to the Verizon store tomorrow, and unless some miracles occur before then, I'll just refuse to leave without either a new phone, or the RAZR.
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Feb 25, 2012
Ever since updating to 5.9.902 I've been having trouble with wifi showing full strength but only loading websites when it wants to. The reason I know it has something to do with the update is me and my wife both have DROID bionics and I updated about 1 week before she did, and that's when I started having wifi problems. Her phone was still working great, until she updated and that's when her phone started doing the same thing. We have tried 8 different hotspots and still have the same problems. I have also been dropping calls with in the first 10 seconds or so of the call, then call back from same exact spot and talk for 20 minutes with no problems. Verizon customer support said they don't know of this issue, so the lady on the phone connected to the wifi at the call center and had the same issues as me. She said she would have to create a ticket for Motorola to make a fix.
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