Motorola :: Team Web Store / Milestone Kerfuffle

Feb 24, 2010

1) I placed an order for the Milestone only (no contract, $509) using an id that was registered in BC, then put a "shipping address" in for Ontario. This was Feb 18th, just for the phone.

2) after nothing showing up on my credit card, I picked a very common name, separated by a dot, @telus.com, and logged in. Sure 'nuff, it was a real account, and after putting the Milestone AND the media dock in my cart, I confirmed that the province was "Ontario", so I put the order through.

3) My credit card was charged for the amount of the first order, late in the day on the 20th, for an order placed on the 18th.

4) On Monday the 22nd, the charge for the first order was reversed, and the charge for the second order was shown on my online credit card statement.

4) On Wed the 24th, the second order was reversed.

So I'm wondering what reason they would have to cancel both the orders, and wondering I'm now "flagged" or something and now ineligible for teamwebstore discounts.Or maybe it's just that they're not fulfilling orders that don't include a plan?

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