Motorola Razr :: Small Dot On The Top Right Of Screen?
Dec 6, 2011
I recently got this phone and have just discovered a small dot on the top right of my phone (about 1.5cm down from the top and 1cm in from the right) and is only a millimeter in diameter. It appears to look as if it were a dust/finger print/dirt stain, but it will not go away after repeated cleaning of the screen. Under the right lighting circumstances, you can see a faint impression when the screen is turned off. Is this a dying (set of) pixel(s) or is this a factory defect out of the box?
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Jun 29, 2012
After ICS update, I noticed the text on the notification bar as being extremely small. Hard to read temperature from weather apps, etc. Is there some way to customize the size of the items on the notification bar? Really hard to read.
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Feb 14, 2012
I have some blemishes that don't seem to be scratches, but can be seen at certain angles. I say this, because it feels smooth to the touch, but noticeble all the same. I wonder, is it possible to buff away such imperfections on the glass screen?
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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May 28, 2012
My iPhone 4s screen has frozen with a extra large text/icons.... Can not make it normal size...
Info:
iPhone 4S, iOS 5.1.1
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Jul 11, 2012
I got moto Razr its arount 2-3 months old and my half screen from bottom is flickering a lot.
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Nov 2, 2012
Have my display stay active so I can monitor my time.Way to Keep screen on
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Nov 16, 2011
i'm not able to turn on my screen by pressing the power button.
I have no problem when using the following setting, but i have the problem when the wifi is turn on. Once i turn on the wifi and the screen auto turn off, im not able to turn it on again.
Phone Setting. Running on 2G network Smart actions - set as turn of background sync when screen off
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Nov 16, 2011
My phone connects to my Bluetooth fine and I can make an outgoing call. When I hang up and then try to make another call, for some reason the audio of the phone is not going through my car stereo for the second call so I switch the phone over to speaker phone using the speaker phone button on the phone. While on speaker phone I notice that the Bluetooth is still locked onto my stereo but I can still have a normal phone call through the speaker phone on my phone. After I am done with my call I try to wake the screen by pressing the power button and the phone does not respond BUT my call is still connected so I know the phone has not locked up or crashed since I can still talk to the other person on the other line. In order to get the screen to come back on I have to do a hard reboot by pressing the power button and volume keys.
I tried making a few more calls after it rebooted but this time I turned off Bluetooth prior to making the calls. I was able to make 3 other calls with no problems and the screen woke up each time I pressed the power button. I should also note that my WiFi is still on but not connected to any networks during that time and also my GPS antenna is on but not being used.
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Nov 16, 2011
I went and played with a RAZR again today.I love it but the one killer thing for me is that it has no real white's.Everything looks grey and washed out even at 100% brightness.I hear that's because of how the screen was made.
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Jun 3, 2012
I plugged my Motorola Razr into the USB to charge, and it is now stuck on the 'dual core technology' boot screen. The device was already powered on, but when I plugged it in, the screen went black and it started to turn on and paused here. I have tried holding the power button and plugging it in and unplugging it, but nothing happens?
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Jun 21, 2012
Who else screen just turns off out of nowhere while your using it like i was on the internet and out of nowhere my screen just went black while i was using it.
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Sep 22, 2012
Since the rollout of 4.0.4 I have had the same issue on both my D4 and RAZRM. When the phone is rebooted, the "Stay Awake" under Developer Options is reset to "on" (box is ticked by default). this is NOT the correct default setting.I thought the issue is related to SystemPanel and perhaps its monitoring function, but anfter uninstall, the problem persisted.I can't figure out which app is causing this, so I thought I would mention the problem again on this Forum in case anyone has had a similar experience, and knows what app/process might be over riding the default settings.I will say it is less of an issue with the RAZRM as I have not had a forced shutdown/reboot since I got the device (D4 reboots were a daily issue).
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Feb 10, 2013
Got home from work today sat down, checked some emails on my phone, then plugged it in to charge on the table beside me. I took a shower and when I came out to check for messages on the device the glass had a single crack from the top to the about half way down the right side. What the hell? I had this phone for about 7 days and havnt so much as fumbled it in my hands. Since the Rogers store didnt open until 12pm, I decided to do some research about this and see if this problem has affected anyone else. To my surprise this is a well noted issue with these phones, yet I see nowhere that Motorola has stepped up to issue a notice or recall reguarding this. So I took my phone in to the store and the employee was amazed as well, since the phone is in mint shape and definatly doest apear to be abused.
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Dec 15, 2011
Today suddenly my motorola droid razr screen went black. i can see the notifications tray on the top and am able to slide it down. the 4 button on the bottom also don't seem to work except the back button. if i press them longer then they seem to respond. i have restarted twice already and even reinserted the microsim but no change. i got the device 4 days back.
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Dec 28, 2011
trying to set up motocast, and the screen is locked saying " please wait while usb loads your content"...been like this for a hour, this normal?
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Jun 2, 2012
i bought Motorola Razr XT910 from local reseller. though i am very satisfied from this great handset but i have a manufacturing defects. i have black spots on my display in black background which only show up when watched closely in very dark environment ie in night. i obeserved them almost after 5 days of my purchase and are very rare in daliy use. i researched on web and it is a common poblem with this handset and others with amoled screen but my spot decresed and have changed there position. i am big motorola fan and i have used cellphones from different make and build which include iPhone HTC Hero etc and witnessed various issues and defects in each of them.
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May 5, 2011
There is a small icon on the screen (only had blackberry two weeks) there is usually a number next to it, it was 4 earlier and now its 3, it's a circle and it looks like an arrow with a small red mark on the end of it, what is it and how can I get rid?
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May 7, 2015
Recently got new sony z3, and some of the videos i transported from my samsung s3 come out really small on the screen. This happens aswell when i record the screen. This phone os magnificent, it has a massive screen...but its no use if almost all my videos are going to come out tiny!!
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Jan 15, 2015
The Screen Recording toolbar in Android 4.4.4 is really useful, but I would like to access it through the small apps bar. For instance, it is much easier to start the Screen shot function from the small app than through the power on/off button.
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In the same way, I request a small app to access the floating Screen Recorder toolbar, instead of through the Power on/off button.
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Nov 12, 2011
Picked up my Razr at Costco yesterday, they didn't have a working demo unit to compare, but when I finally got it home and was playing around with it, I noticed that the screen is very dark. Its like the contrast ratio is set to 100%....whites are very bright and blacks are very black...making for very high contrasty images; many of the images get washed out.
...is this normal, I've read on other sites of issues of it being green, my has this too, but the contrast is so poor that I just want to give this thing back.
I wont be able to get out to a VZW store until Monday to compare
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Jun 30, 2012
Isn't ICS supposed to show full text messages in the lock screen?
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Sep 16, 2012
How so I stop my maxx from scrolling at the top right cofrner of the screen. it is blocking out icons and such?
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Nov 24, 2012
I would like to know if there is a way to get text messages to pop up on the screen as they arrive? On Iphone, you can switch that option on or off, I prefer to have it on, that way it shows me who's texting and what the text is about without having to actually open the text. Is there a setting or an app that does that?
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Apr 4, 2012
First Maxx had the display screen timeout set to 2 minutes. Whether plugged in to charger or not, after two minutes the screen went BLANK (locked), and stayed such until I unlock it.Due to issues with it automatically redialing the last number (did my voice mail 51 times before I powered it off), got a replacement.This one after the 2 minutes, the screen would DIM, but would not go BLANK, but only when plugged in to the charger. Off the charger, 2 minutes, screen goes blank.Verizon has been no help on this. This phone kept losing the data connection, so they have sent me a 3rd... and it does the same with regards to the screen going blank.
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Jan 5, 2013
When my phone is cold, when i turn it on the screen is purple and green and i need to turn the phone off and on again to fix it, the phone is about a month old. and pointers or warranty information. the picture i added is not my phone but is what it looks like when it messes up
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Dec 3, 2011
I was putting in my micro sd card on my 3 week old razr when I noticed it broke the screen above the sd slot and now the whole screen is busted. A freakish issue but Verizon claims it is not covered under normal warranty until told by motorolo. Anyone else had or heard of this issue? I really wish it was covered under Motorola but don't know yet.
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Dec 12, 2012
I recently upgraded to the Razr MAXX HD from a HTC Droid Incredible. On the HTC Dinc, when reading an article or something on the phone, if you pinched to zoom making the text larger, it would automatically reformat to fit the width of the phone, so you didn't have to scroll right/left to read the entire line. The MAXX HD doesn't seem to do this. If I pinch and zoom in on text, it just makes the text bigger but doesn't reformat it to fit the width of the phone, so I have to scroll left/right to read the entire line.
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Jun 6, 2012
Just joined the form and did a search for this, but didn't see another discussion on it. If my RAZR is plugged into a power outlet and is fully charged, it is very difficult/almost impossible to unlock the screen. I grab the unlock spot on the left ant try to slide it to the right, but it takes several tries, using extra force to get it to slide. Underneath the slide bar I see the message that my RAZR is fully charged and to unplug it from the outlet.If I unplug it first, it unlocks just fine. Guy I work with just got a new one and it's the same way. Just wondering if anybody else has experienced this? Obviously this isn't a big deal, but was just curious.
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