Motorola Droid Razr M :: Screen On While Charging Bug
Sep 22, 2012
Since the rollout of 4.0.4 I have had the same issue on both my D4 and RAZRM. When the phone is rebooted, the "Stay Awake" under Developer Options is reset to "on" (box is ticked by default). this is NOT the correct default setting.I thought the issue is related to SystemPanel and perhaps its monitoring function, but anfter uninstall, the problem persisted.I can't figure out which app is causing this, so I thought I would mention the problem again on this Forum in case anyone has had a similar experience, and knows what app/process might be over riding the default settings.I will say it is less of an issue with the RAZRM as I have not had a forced shutdown/reboot since I got the device (D4 reboots were a daily issue).
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Oct 18, 2012
I have a Droid Razr on Android version 4.0.4. Shortly after the upgrade, my home dock stopped working. Wouldn't charge the phone, screen wouldn't stay lit in any mode. Two weeks after that, my work dock (same exact dock) did the same thing.
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Jun 21, 2012
Regarding the LaptDock 100, when it is plugged into the wall my Razr will charge while plugged into the LapDock. If the LapDock is not plugged into the wall and running off the battery it will not charge my Razr phone, in fact my phone will lose a charge. When I had my Bionic the phone would charge off of the Bionic LapDock if the dock was plugged into the wall or not.
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Aug 25, 2012
I cannot get my PC to recognize my Razr Maxx. I downloaded the drivers and still no good. I am using the cable that came with the phone. When connected it does charge my phone.
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Dec 11, 2011
I have noticed that when my Droid Razr is off and I plug in my charger the status led blinks once and the charging screen starts up and charging begins - as expected. However sometimes when I plug in the charger the status led blinks once but then the charging screen does not start and charging does not start - I have noticed that if I then press the power on button the charging screen starts up and charging commences. Is this normal?
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Nov 16, 2011
My Droid razr auto shut off during charging time.
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Jul 14, 2012
Just came across this just now. Basically...I turn off the phone and plug into a USB cable off my PC and the notification LED turns bright white. I tried with phone off plugging it into an AC cable and no light. No recently installed apps and I haven't done this since updating to ICS until now. I know it didn't use to do this
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Feb 24, 2012
What heppened to the battery charging Led after last weeks firmware update on my droid razr ???
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Oct 22, 2012
keeping the screen awake, despite inactivity, during charging. I have my pbone set to stay awake while charging under developer options. Despite checking off this choice the screen shuts off after 10 minutes of inactivity while charging. How can I keep the screen on? I don't want it to sleep until/unless I do it manually.
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Jan 16, 2012
just got the razor while charging the phone the backlight wont shut off and i cant figure out how to turn it off
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Jul 2, 2012
Weird glitch I noticed in the first 2-3 days post ICS. Everything seems to be normal with the phone, except for the fact that when I plug it into a charger, this will automatically trigger the device to start playing the same song. The song plays all the way through once and then ends, after which everything is normal again. While the song is playing, I can't determine which program is responsible for playing the music so that I can stop it. There is no app or icon that pops up to indicate that music is being played, it's just as if the music is being conjured out of thin air. If I try playing a track on either Google Music or My Music during this time, the second track will start playing at the same time as the first, almost as if the software doesn't recognize that another song is already playing.
Again, this only occurs when I plug the phone into a charger. Happens consistently whether it's a wall charger, usb or car charger. I've been searcing like crazy through Settings and Smart Actions to see what's causing it, but have come up empty so far. Tried rebooting a few times (both hard and soft reset), clearing out the cache....everything except a factory reset which I'd prefer to avoid if at all possible. Has anyone else experienced this issue? I've been scrolling through various message boards but haven't seen any examples of this yet.
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Dec 8, 2012
I have followed every advice in regards to this issue on every forum possibe and did a Google search. Phone is brand new, and while charging via the wall outlet a solid green led stays on. Please understand I have done all of the power button configurations possibe and it won't come on.
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Feb 9, 2012
Charging led light not working after 6.12.173 OTA Update. It use to come on when the phone was powered off and plugged in to charge. Any way to get it back?
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Sep 17, 2012
I frequenly charge my phone in my car while listing to music, through the car's AUX port. It worked flawlessly with my Droid2, but with the Razr M, there is noise when music is not playing. When music is playing, even with a very quiet passage, there is no noise. It is only when the music app is not sourcing music (I can't remember if there is noise if the music is just paused). When sitting at the home screen with no music app running, there is definitely noise. The noise I'm hearing sounds like CPU noise...digital interference noise. But, car electircal noise must also be coming through the charging circuit. I do not have any issue while charging on AC power.
[code]...
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Aug 16, 2012
Well I just noticed this but at night when I have my phone on the charger it automatically goes into airplane mode without me messing with it. Then in the morning when I wake up its in airplane mode and I don't know why because I never put it in airplane mode at night and I do not have smart actions toggled or anything. Also I noticed when I send a text using the text messaging app,Its like a bug where I write the text and press send but it never shows up that I sent the text it shows nothing but the text the person sent to me.
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Feb 26, 2012
So I noticed it for the first time on 2/25. My lapdock 500 doesn't charge properly anymore. I posted it first in the Lapdock forum, but now I post it here, because I noticed it doesn't charge properly only when Razr is docked. So I think it is the Razr issue and not the Lapdock issue.
When Razr is docked its battery will charge fully, however, the lapdock's battery will just sit there with the lightning bolt visible, but is not charging (24% currently). The phone's battery status continuously changes between Full/Discharging/Full..
The dock starts charging just fine as soon as the Razr is undocked. Any thoughts?
Edit: So I just noticed the Lapdock battery will charge only if the phone battery that is docked is not full. As soon as the phone battery is full the Lapdock battery stops charging.
Forget about it all. My Lapdock died today completely. Got a new one and everything is working just fine.
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Jul 2, 2012
My car dock charger stopped charging my RAZR but works on my wife's HTC but my older Moto vehicle charger still works. It also seems as if it takes a very long time to chage the battery even on my original RAZR home charger.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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Apr 26, 2011
My screen will not time out when charging.
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May 24, 2012
I know the phone is charged, when I plug it in though not even the charging screen comes on. The phone itself will not turn on at all. The only thing it will do is have the green notification light when plugged into my computer, but still no screen or phone power.
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Sep 17, 2012
On my Droid 2 Global, there was a key-sequence that let me turn on the phone without removing the charger, waiting a few seconds, then pushing the power button. (although i forget what that combonation was now, since I haven't used it in a while.)Is there a similar key sequence i can press to boot from the charging screen (battery icon in the middle of the screen) with my Droid 4?
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Sep 12, 2011
I've had this problem since i got the phone.When it's on the charger, and i need to use it, the touch screen will be very uneven in its responsiveness... Sometimes it will read my gestures and taps, sometimes not.
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Nov 2, 2012
Have my display stay active so I can monitor my time.Way to Keep screen on
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Oct 28, 2011
I'm at work posting on the bionic so making this short. I let my phone charge over night with oem wall charger i unplug it to go to the gym. Well i usually turn the lights on in my room. This morning i did not as i unplugged the bionic the backlight light up dimly. I let it sit i finally got tired of testing it the backlight stayed on indefinitely. I let it sit 5 min still on i have to push power button to wake and again to lock. So i was wondering if anyone noticed this it can drain battery i sometimes put phone in gym bag after charging without waking phone.
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Nov 16, 2011
My phone connects to my Bluetooth fine and I can make an outgoing call. When I hang up and then try to make another call, for some reason the audio of the phone is not going through my car stereo for the second call so I switch the phone over to speaker phone using the speaker phone button on the phone. While on speaker phone I notice that the Bluetooth is still locked onto my stereo but I can still have a normal phone call through the speaker phone on my phone. After I am done with my call I try to wake the screen by pressing the power button and the phone does not respond BUT my call is still connected so I know the phone has not locked up or crashed since I can still talk to the other person on the other line. In order to get the screen to come back on I have to do a hard reboot by pressing the power button and volume keys.
I tried making a few more calls after it rebooted but this time I turned off Bluetooth prior to making the calls. I was able to make 3 other calls with no problems and the screen woke up each time I pressed the power button. I should also note that my WiFi is still on but not connected to any networks during that time and also my GPS antenna is on but not being used.
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Nov 16, 2011
I went and played with a RAZR again today.I love it but the one killer thing for me is that it has no real white's.Everything looks grey and washed out even at 100% brightness.I hear that's because of how the screen was made.
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Jun 21, 2012
Who else screen just turns off out of nowhere while your using it like i was on the internet and out of nowhere my screen just went black while i was using it.
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Feb 10, 2013
Got home from work today sat down, checked some emails on my phone, then plugged it in to charge on the table beside me. I took a shower and when I came out to check for messages on the device the glass had a single crack from the top to the about half way down the right side. What the hell? I had this phone for about 7 days and havnt so much as fumbled it in my hands. Since the Rogers store didnt open until 12pm, I decided to do some research about this and see if this problem has affected anyone else. To my surprise this is a well noted issue with these phones, yet I see nowhere that Motorola has stepped up to issue a notice or recall reguarding this. So I took my phone in to the store and the employee was amazed as well, since the phone is in mint shape and definatly doest apear to be abused.
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Dec 15, 2011
Today suddenly my motorola droid razr screen went black. i can see the notifications tray on the top and am able to slide it down. the 4 button on the bottom also don't seem to work except the back button. if i press them longer then they seem to respond. i have restarted twice already and even reinserted the microsim but no change. i got the device 4 days back.
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