Motorola : RAZR K1 Doesn't Have Service & Can't Bluetooth
May 4, 2010
my k1 does not have any service from my network provider and it cannot blue tooth.i think its a hardware problem -- maybe the antenna is broken ??? but i could be wrong is this a hardware or software problem ?----
i reflashed my KRZR with the stock firmwaree - R4527_G08.22.07R_mlp_mdrm_reflash_DC and i still gett no service on my sim card and my krzr still isnt able too bluetooth.soo i guess its really is a hardware problemm... something to do with the KRZR Antennae ... but were is the antennae loacated on the mother board ?? hwo does it look ?
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Nov 29, 2012
I have a new installation of Windows 7 on a new computer and am having a difficult time connecting to my phone by either USB or by Bluetooth FTP Service. It appears that I can connect correctly to the Bluetooth Audio Services, but as I cannot get any music onto my phone I am having a hard time testing it.On Bluetooth installation I had two devices that were not installed correctly. Through trial and error I discovered that these two devices are related to the Generic Access Service and the Generic Attributes Service, both of which I have disabled on my Win7 Bluetooth phone properties.
I HAVE installed Motorola Device Manager with no success resolving. In fact, I cannot see where MDM is even accessible on my system: no system tray icon, no start menu link, etc.I'm new to the forum so I'm not sure if my image upload will work correctly, but in essence the phone Operation Panel in Win7 shows the FTP Service as active but clicking the Browse button does nothing. I do get a prompt on my phone initially asking for permision for my computer to access the phone, but then nothing.
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Jul 5, 2012
I've been trying to pair my MAXX to my Parrot CK3000 car kit since the ICS update with no success. Every time the phone is near the car kit, the car kit asks "Please pair device" whether the phone is paired or not. If paired, it won't connect (tapping on the device icon on the phone (under Bluetooth) produces nothing). If I forget the device and repair, I get a "pairing successful" from the car kit, but no connections, even when I make a call from the phone.
Is there a way I can force connect or get the darn connection to occur? SmartActions is disabled, in case that makes a difference. Yes, it paired and worked properly under Gingerbread.
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Oct 28, 2012
Recently when I turn on bluetooth and the bluetooth device, media doesn't connect until I go into Bluetooth settings. I can sit there and wait 30 seconds after it's connected, go into Bluetooth settings, and watch it say "no media" then connect within a second. It's like the secretary opens up her spreadsheet but then doesn't start working until I enter the room. It does connect to phone, but I usually use it for media, and regardless, if I've set the device to use phone and media, it should connect them automatically at the same time always.
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Apr 28, 2012
I have this problem on my new RAZR MAXX as well as my Bionic.After using a Bluetooth stereo headset or Bluetooth in the car, once the connection drops, the phone's speaker stops working for awhile.For instance, you might get a call and the phone doesn't ring, or you might play some music and the speaker is silent.This usually clears up after stopping and starting the music again, or if you get a second phone call it will ring.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Nov 19, 2011
I'm getting the following error when trying to check corporate sync emails :"The process com.motorola.service.main has stopped unexpectedly. Please try again.I've tried again and I still get an error. I've tried rebooting and I still get an error. Yahoo and Gmail are fine.I also get this error when I try to amend the settings in Accounts:"The application Email authenticator (process com.motorola.provider.authenticator) has stopped unexpectedly. Please try again."There are loads of posts of this topic for all Motorola Android phones (this is the first discussion for Motorola Razr) - none of them have a decent solution!
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Feb 10, 2013
No Service since JB Update
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Nov 16, 2011
I've had no data connection all day, only voice and text, but 3G only phones work fine. Called Verizon and they only gave me a refund for no data today, but wouldn't say why or how long. I guess its on there end since they didn't even try to see if my phone was the problem.
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Mar 21, 2012
Recently com.motorola.service.main has been draining my battery rapidly. The phone itself seems to be running hotter. My usage patterns have not changes, but my data usage has increased. I've used 1.6G in 6 days when last month I was hard pressed to use 2G total.
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Jul 14, 2012
I keep getting Backup Assistant popping up when I want to save a contact or other things, and I want it disabled or removed and I've found no way to do that. I don't need to backup anything with Verizon or Motorola... I already do that with Google. How do I disable or remove this stuff so it's not constantly popping up or running in the background or starting up and taking up memory?
Also the Sync Service seems to be constantly there and I'm not sure what it does. It's red arrows circling a black lock and looks like another Motorola or Verizon app that I don't need that will get in the way.
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Jan 20, 2013
Before I had the Vehicle Navigation Dock, when I turned on navigation and the radio was on, the turn by turn voice went through the car radio. If the radio was off, it played through the phone speaker. Now that I have the dock, if Bluetooth is active, the voice doesn't play at all. I have to turn Bluetooth off in the phone to hear the turn by turn. This isn't optimal because then I can't use the phone over bluetooth. Is there a setting to have the voice always go over the phone speaker?
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Jan 26, 2013
My Macbook pro can send pictures to my RAZR but the phone cannot make a connection to the Macbook. each device 'knows' the other is there as the confirmation and handshake was successful. What I can do to get the bluetooth to work from the phone to the computer?
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Nov 27, 2011
My razr connects to my car but will not download the phone book to the car. I have a original motorola droid and a htc thunderbolt and the worked fine.
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Jul 2, 2012
Has anyone had difficulties or successes with Bluetooth tethering their RAZR or MAXX to a Xoom or other Android tablet? I have been unable to get mine to connect with each other. They recognize each other immediately, pair without issue but just won't connect.
If you've been successful in connecting them, how have you made it happen? Any difficulties or tricks you used to get them to connect?
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Jul 7, 2012
Since the upgrade to ICS, my Droid Razr won't connect with the factory installed bluetooth in my 2008 Nissan Sentra. It worked perfectly before the upgrade but now nothing. It pairs and when I call using the steering wheel controls it turns on the phone with the correct person and calls them. However, you can't hear the phone ringing in the speaker and if/when the person answers you can't hear them. I was excited to get the upgrade but my car bluetooth is more important to me. Everything else works great but the bluetooth is a major safety issue for me as I drive a great deal. Does anyone know how to fix this or is there a way to undo the upgrade?
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May 8, 2012
Had to get a replacement phone (dropped it screen cracked) replaced the sim card from the first phone and the SD card everything came back including my downloaded apps but if you go into settings/storage/SD card it shows unavailable and in the ongoing at the top of the home screen it shows preparing SD card but it's been running forever it knows it is there and I've looked at it on my computer the files are there, any thoughts?
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Dec 19, 2012
I have a RAZR MAXX HD with a bluetooth issue from the start. When in my car the bluetooth disconnects every one minute, reconnects immediately and stays on for about two minutes. Then again disconnects, reconnects, stays on for one minute, then disconnects. So the bluetooth is totally useless. It it illegal to talk on a phone in a car without handsfree in our state, so I have a MOBILE phone that won't work while being MOBILE.
When this happens it also disconnects service to the 3.5mm jack, so I have to make sure the Bluetooth is turned off. But when I plug it in the charge and then disconnect to leave in the morning, the bluetooth is turned back on. I'm spending more time resetting stuff on this phone. I've never had such a buggy phone. I've tried turning off Wi-Fi. The car is a 2010 Genisis, which with the old Droid phone worked perfect.
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Nov 16, 2011
When streaming music to my aftermarket Alpine car stereo via bluetooth I constantly get 1/2 second drops in sound. It is intermittant but happens with almost every song, sometimes 1 or 2 times per song, sometimes up to 5 or 6 times, and some songs it doesn't happen at all. It does it while streaming through Napster or through downloaded music on the stock player, so that doesn't seem to be the issue. At first I thought it could be a loss of 3g or 4g signal or the Razr searching for the signal but it has happened in both 3g and 4g coverage area. So today I thought I would check it while stopped in a parking lot, and it continued to happen, I'm still in a 3g area til Dec. but thought the phone could be searching for a signal causing the drop of sound so I disconnected from bluetooth and the problem goes away, so I'm pretty convinced it is a bluetooth issue, I did not have this problem with my DX, so I do not believe it's an issue with my car stereo'e bluetooth adapter. I do not have any issues with phone calls but do have an issue with connecting to my bluetooth unit sometimes. In the settings it says paired but not connected until I click on the setting then it connects. Also, this does not happen while listening at home through the speakers or headphones whether I'm streaming or downloading via 3g or wifi.
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Dec 29, 2011
my S10 HD which has great volume with phone calls but volume is too low when playing music Did a reset but no luck...Am I missing something I have tried 3 different headsets and all are the same
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Dec 25, 2011
Maybe I am trying to do something impossible, but I would like to pair my Droid Razr with my Xoom FE using Bluetooth. They successfully pair but will not connect. I basicaly want to share my phone's data without paying for the wifi hotspot or rooting the phone.
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Nov 21, 2011
have a problem with weak bluetooth audio sound? I have the LG HBS-700 bluetooth headset and audio was very full and rich with my Samsung Charge. However, when connected to my Razr, the audio lacks in fullness and bass... In the audio effects option, there is only Phone Speaker and Wired Stereo Devices...
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Nov 4, 2012
I've been having some trouble with my bluetooth headphones. Usually they work very well, I can listen to music and also make calls with them, but once in a while I will encounter a problem, when I answer a call, it will be completely mute. If I turn the headphone off, it will still be off. Even if I hang up the call, then my phone will now be completely mute (I can't even listen to music anymore). So I reset, and then my phone is back to normal.
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Jul 23, 2012
New Razr Maxx and Plantronics Explorer 240 Bluetooth earpiece will not pair. The phone sees the device, asks for the 0000 but gives a pairing error as the wrong code.Plantronics tells me they only hardcode 0000 (zeros) into the headset and the phone says it is the wrong code.
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Jan 15, 2013
Wondering if anyone has a good suggestion for a Bluetooth mouth to use with my Droid Razr/LapDock 500 combination.
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Dec 29, 2011
Music volume is too low to hear but phone calls are fine did a reset and it was ok once but has never been the same volume as volume with wired earphones am I missing something?
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Sep 28, 2012
On my Wife's droid razr, every time the phone boots up, blue tooth starts up. It seems to start up right after the phone starts up my wifi. There are no smart action running that should cause the blue tooth to start up. If doesn't automatically start up on my razr, only on my wife's phone. Even when I turn off blue tooth before I shut down the phone, it still starts up on restarting the phone.
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Nov 21, 2011
My Razr is able to send each file to my other phone (Samsung S2) with bluetooth but it isn't able to receive any files: infact, the device results "paired but no connected" and refuses each kind of file. I turned off both devices and I turned on again, I paired again both phones but the problem persists: Razr sends files but doesn't receive them.No problem with my bluetooth headset.
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Jul 15, 2012
I am sure I am missing something obvious, but I cannot find any way to delete a Bluetooth device.
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