Motorola Motoactv :: Heartrate Zones Are Not Shown On Portal Anymore
Mar 10, 2012
I noticed that after recent update I can not see heartrate zones summary on the portal anymore - the muticolored bar that indicates heartrate zone.
[url]...
I checked my OLD workouts on the portal and these DO have heartrate zones - which is strange since I would expect data processing to be on the page regardless of data used... here is link to OLD workout -[url]...
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Jul 12, 2012
For the last few weeks, my workout overview no longer includes my custom zones. Each time I check my settings, the custom HR zones that I programmed are marked as currently active, but all my workouts are showing as the default zones set by Motoactv. These are not the zones that I desire to use in my training.
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May 17, 2012
Does anyone know if there is a way to see your heartrate on the time screen without recording a work out?
Assuming you have a HR strap paired with your MOTOACTV.
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Jun 21, 2012
I haven't been able to access the motoactv portal all morning.
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May 17, 2012
I have a question about using heart rate zones int he workout summaries. I went to "Set my Heart Rate Zones" and manually entered the five zones that I've been using for a while now, into a Heart Rate Zone Template.Then, when looking at a workout summary, on the left side I clicked the section for Zones-->Heart Rate. It displays five HR zones.. but they're not the HR Zones I entered myself. They're the stock/default zones. Therefore, when I look at the workout summary, when it shows how much of my running was done in each HR zone, the summary is incorrect.In the image below, where the arrow is pointing, how can I get it to show my custom HR Zones from the template I filled out?
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Feb 13, 2012
I tried to set my pace zones and save it as a template but when i select the template it marks "10:00" in every zone (lower and upper) Is this a bug? How do I set my pace zones?
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Dec 28, 2011
How do you remove custom pace zone and heart rate zones? I've created several that I want to remove.
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Jun 3, 2012
when I create a Workout my Heart Rate Zones are incorrect. I'm using the Custom Zones and have them set as Active. I created a workout and downloaded it to my MotoActv, but when I started the workout, it did the intervals correctly however the Heart Rate Zones were way too high. i.e., it had my Zone2 starting at 200 which is higher than my max heart rate of 189 so it wasn't effective in telling me when I was in the right zones. However, when I quick start a workout, it uses my correct zones.
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Apr 14, 2012
I have attempted to set up custom pace zones, as well as edit exising. However, the numbers I put in change and do not reflect anything close to what I put in.
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Aug 19, 2012
Is the Motoactv web portal down? I can't the login screen to come up. Tried both Chrome and Opera, no joy.
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Jan 9, 2012
I like the running Pace Zone Feature! It worked for me on the day I did a fit test. I ran 6 miles after the fit test and was able to take a glance at my watch and see the zone I was in. Very cool. I went to the website and tweaked my zones and saved a new template.I can't get the pace zones function to work since then. I'm sure it is operator error.
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Mar 10, 2012
I see people posting workarounds on how to create pace zones (as an example) so settings will stick....I can't figure out how to create them in the first place....where would I input the data? The drop down only has "my zone templates" - and is not selectable. Am I in the wrong place?
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Sep 4, 2012
After taking the Fittest i'm unable to select the Carmichael Training Zones as my default.
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Mar 11, 2012
Matt or other Motorola moderator - Can we get a status on the portal? I can get logged in...sometimes and I was able to upload this morning's run...but I can't consistently get to the details at this point. I know it is being worked on, and I understand how that goes - I work in IT myself. All I am asking for is a status and an ETA for full functionality.
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Apr 11, 2012
Bu I really can't find where to sign UP to use the Motoactv.com Training Portal. At the top of motoactv.com it only says Sign IN..Got my MotoActv today and really, I have seen all the videos, seen all the how-to-do's and I basically know everything there is to know about the MotoActv and I am just OVEREXCITED that I got it today (along with 7 of the featured things such as the Wireless HD Headphones, bikemount, wristband, HR..))
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Jan 25, 2012
I've been trying to access support from Motorola about my device's inability to connect to the internet and create a Motocast ID. It is now not even giving me error messages, and Motocast isn't starting up anymore when I plug it into my computer. I don't have wi-fi as that would involve having to buy a TV and various other unneeded things to get a wi-fi package, so I use a dongle for my internet. I am really unhappy about the service from Motorola and the fact that they've released a great idea before it's actually ready to be used.
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Dec 9, 2011
I already tried several times to change my time zone, my height and set the metric system as default. But every time I go back to the portal, it's back to the default from the site! Is it just me?
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Jun 20, 2012
I synced up my run wirelessly and on the watch it says it successfully completed. I sign on to the website, and I notice the new splash screen (portal update?) and my run is not on it. I can't even view the runs at all. Anytime I click on past runs, it just has those new screens telling me all the cool things portal can do.
Is this because of the updating? I'm on 1.7.3 N8, and new motocast software too.
I like my MOTOACTV, just want some type of clarity on problems. I'd rather see a "site down for a scheduled maintenance" than not being able to do anything on the site.
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Dec 12, 2011
the MotoACTV manual referes to clicking on "Competition" on motoactv.com, but there isn't a "Competition" tab on the site.
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Mar 9, 2012
I got the new update on my motoactv.However I also understand that the portal was updated with a new cometition tab. For some reason I dont have that tab. is it possible that the portal was not updated for everyone?
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Aug 25, 2012
Has anyone investigated/reverse engineered what protocol the watch uses to communicate home, e.g. is a HTTP connection used, is it encrypted/protected with certificates, etc. If it was straight plaintext, we could at least have a backup solution if Motorola stops supporting the device and drops the portal... Must say I'm getting nervous about lack of Motorola feedback
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Mar 17, 2012
First, I'm unable to save a zone template. If I edit the Carmichael zones and hit save, it tells me that's it has saved the template. But alas, it's nowhere to be found. Also, after I hit save the zone resets back to the default (which is incorrect as it has the first two zones overlapping significantly). Take a look at the attachment. I'm no heart rate expert by any means, but are "Recovery" and "Foundation" supposed to overlap as much as they do (why are both of their lower number 87?)? Just looking at this now I realize how little sense it makes. Why does the "Foundation" zone go all the way into "Steady State" I tried changing this and it just reverts back to the original everytime. I'm sure you'll guess my next gripe... yep, my zones are incorrect on my MotoACTV as well.
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Mar 15, 2012
I have 4 zones setup in my pace zones: rest, walk, run, sprint.
I am trying to setup walk / run intervals at 2 minutes at my "walk" pace zone and 2 minutes at my "run" pace zone.
In the workout planner I am able to select the appropriate pace zone when setting up my interval workout, but the pace zone that I selected is not saved. I click save and re-enter the workout plan and the zones are defaulted back to my first zone of "rest."
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Jun 19, 2012
For the past few days, the motoactv portal has been extremely slow. At times completely unresponsive. Is anyone else experiencing this?
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Jul 16, 2012
I have the latest software but I can't get into my training portal.
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Dec 6, 2011
I would like to know if someone is having the same problem, my workouts from middle of Nov backwards is not showing in the portal. A week ago everything was there in the portal. So the problem is not the sync.
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Jul 13, 2012
Just completed a run this morning and went to see the data. The route map does not appear at all. I went back to previous workouts and the maps are all not appearing.
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Jul 11, 2012
Yesterday (4/10), I did a two mile walk, plus a few other short walks. When I got home, I went to the workout screen, and selected "sync workouts". When I looked at the motoactv later, it stated "sync complete!". The problem is: None of the workouts show up on the web portal for yesterday. I don't see a way to re-sync them on the device either. These were just simple "quick start" walks. I'm not doing anything complicated.
I saw there is another post about missing workouts, but it seems to relate to interval training, and I didn't immediately see a solution for my specific issue.
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Jun 17, 2012
Since the update I have not been able to login to my MotoACTV account. I tried to reset my password, but when I click the button nothing happens. I have tried doing this in Chrome, Safari and IE just in case.
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May 4, 2012
I already purchased the product and any accessories that that I deem necessary.Seeing the ad for accessories so prominently on the main portal page is at best tacky, and at worst insulting.Create a link at the bottom of the page for "MotoACTV Store" or something, but don't waste such useful screen real estate on trying to push more stuff on us.
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