Motorola Droid Turbo :: Calls Going Directly To Voicemail
Aug 19, 2015
This past week my phone has been sending some calls straight to voicemail without even listing that someone called (no one in the recent call list). I'm trying to figure out if this is a network issue or a software/hardware issue. I've made sure that none of the callers I've missed are on the "straight to voicemail option" (I actually don't have that setting for anyone). I've checked my sound options to make sure they are turned up (and made sure it's not set to priority...I hate that new lollipop feature), and I've checked the radio signal strength. Everything seems to be in order. I tried to call the person back who left me the message and it rang several times, then gave me an error message saying that the call couldn't be completed. This happened twice and then I finally got through the third time. After that I made a call to someone else to see if it went through. It did.
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Sep 5, 2011
When I click the checkbox to send calls directly to voicemail it will check but as soon as I change screens and go back to options the checkbox is un-checked.
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Feb 2, 2012
On the first gen droid you could send a number directly to voicemail, or have a silent ring. However, I cannot figure out how to do it on the Droid Razr...There is no option, and it will not allow me to create a Smart Action to do so, either. If you know
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Jan 28, 2015
On my Droid Turbo when someone leaves me a voicemail they are limited to 3 minutes. I have an advisor that leaves pre recorded messages that can be longer than that. Is there any way to increase the time?
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May 29, 2015
I am wondering if there is a way to get rid of or disable visual voicemail on my Turbo? It is getting annoying any time I get a voicemail and the phone tries to default me to visual voicemail instead of standard (non visual) voicemail.
Also, is it now the norm for voicemail messages to be "read" as to the exact time/date/length of the voicemail? Or is that a component of visual voicemail? My messages often take longer to "load" than to listen to the actual vm itself since it is telling me what day it was sent, what time, how long, etc
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Feb 23, 2015
This happened a short time ago. The notification for my voice mail popped up after a call. I listened, deleted the message and the notification will not go away. I have cleared out all of my saved messages and rebooted twice and it's still there. How to clear this?
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Jul 4, 2015
I installed 5.1 without issues but I have noticed what appears to be a bug with voicemail. I had a voicemail left for me, listened to it, and deleted it yet the icon persistently shows up in the notification bar. I also have no voicemails in Google Voice. I can clear it in Settings>Apps but it reappears every time I start the phone. I have rebooted the phone, and cleared the cache partition to no effect.
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May 29, 2015
Any way to get rid of or disable visual voicemail on my Turbo? It is getting annoying any time I get a voicemail and the phone tries to default me to visual voicemail instead of standard (non visual) voicemail.
Also, is it now the norm for voicemail messages to be "read" as to the exact time/date/length of the voicemail? Or is that a component of visual voicemail? My messages often take longer to "load" than to listen to the actual vm itself since it is telling me what day it was sent, what time, how long, etc
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Apr 8, 2015
whenever I turn phone on, visual voicemail fault message comes on.
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Jul 9, 2015
So on kitkat i had the voicemail icon stuck. i use google voice, and i think this is just a standard verizon voicemail icon. I've checked and there are no new voicemails.
I figured when i upgraded to lollipop it would go away. well guess what, it didn't. so i did a factory reset, and now it's back.
I found that by deleting the data and wiping the cache on one of the 4 phone apps, i'm able to get rid of it, but then when i reset the device it comes back.
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Oct 2, 2011
I have had my phone for over two weeks. I've begun to notice that the phone doesn't ring when I get a phone call. Sometimes a particular call won't even register as missed; other times the call just goes to Voicemail
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Nov 18, 2014
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far: disabled apps - re-enabled to make sure nothing got zapped that's interfering.Mobile data is enabled under settings.OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area....Note the missed call notification icon is displayed from a previous call when i was trouble shooting:
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Oct 10, 2015
My Turbo worked great up until 5.1. At my house, my signal is ~ -110 dBm which is about the same on my AT&T network H815 LG G4. Ill drop about one call every 24-48 hours. I went through hours of troubleshooting with customer service and tech support. I even was shipped a replacement device.
So, eventually a trouble ticket was issued to their engineering department and there answer was High Def voice, when activated in a "weak spot" (-110 dBm is enough to make a call) that it would disconnect the phone. My AT&T G4 never dropped a call at my home.
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Jan 9, 2015
My Turbo suddenly is not receiving incoming calls. I can call put fine, get texts and am getting vms of people trying to call.
When you try calling my phone from another device it rings on there end and phone does nothing on mine.
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Dec 10, 2015
I took the case on and off. I can use headphones to hear. I can play music or hear on speaker, but I can't hear when calling.
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Jul 28, 2015
Since 5.1 I keep dropping calls on ac, says no data is available and I am in good 4g coverage.
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Nov 9, 2014
Twice now in the last week I have had the Turbo cut off the phone call and go to the black and white splash screen with the M for Motorola logo and then reboot. It has never rebooted any other time on its own except these two times while on a call.
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Dec 14, 2015
I have a droid turbo. I work in the city so there are cell towers everywhere but my office is in the middle of a building and I have no windows. My calls get dropped or cut in and out unless I turn off the advanced call feature. Other people with different phones have no problems in my office. Can I leave this feature off all the time? The one day I did leave it off and I was not at work and I tried to make a call and got a message saying the call could not connect so I don't know if it will create other problems. I usually have two bars in my office and 4G lte. We have Wi-Fi but are not allowed to use it.
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Oct 10, 2015
I have a droid turbo and want to block texts and calls from a specific person, is there a way to do that or an app that will work for sure.
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Jul 17, 2015
Both devices updated to latest OS Lollipop 5.1 on Turbo and 5.1.1 on Moto 360.
Making phone calls using hand set, everything seems fine. Then two about 10 seconds into the call I notice that I can't hear anything in the Turbo handset earpiece. When I look at the setting on the phone screen I notice that the connection has switched from "handset" to bluetooth. The only bluetooth device that is connected is the Moto 360.
When I switch it back to "handset" or "speaker" it works fine again. And when I switch back, the person on the other end of the call says: "Now I can hear you much better again, for a time you were very soft/far away" -- I'm assuming that is because they are hearing my voice picked up by my watch's microphone and not my droid turbo.
How to stop this from happening?
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Nov 11, 2015
Recently, over the last several weeks, my Turbo isn't receiving phone calls. I'll get missed calls and/or voicemails without a single ring. I've checked my ringer settings, looked deeper into notification settings and it still happens. I looked into the Moto assist app too to see if I was in drive mode and haven't noticed a change.
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Mar 4, 2015
For some reason my phone is all of a sudden sending auto texts out to people when I don't pick up the call.
I just noticed it started yesterday. On my phone settings I don't have auto reject as an option. I have the quick responses but that is just where to edit them.
Where to turn this on and off?
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Apr 20, 2015
My phone called someone in the middle of the night while I was sleeping. It has made a few other calls during the day without a requests from me. In addition if it hears music it starts sending a 3 bell ring and on screen asks if I will not speak more clearly. At times it talks and says "Speak more clearly." The screen sometimes shows a cloud when interrupting and other times a mic. I think this may be due to a malfunctioning google assist. I think it thinks music is my voice. Sometimes I am taking pictures with it and it hears music causing it to change from the camera mode to ring 3 tones and say speak more clearly. The calling and interruptions are nuisances.
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Mar 14, 2015
More recently, my droid turbo has been turning rainbow colors instead of black with the time when it's charging. If I press the lock button myself, the phone will lock and stay black with the time. If I unlock my phone and let it be, it'll turn to the rainbow colors. I have my phone on the turbo charger when this happens!
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Jun 26, 2014
my apple i phone does not ring all of the time, when it doesn't ring it goes to voicemail, happening a lot in the last 2 months
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Nov 4, 2011
Can do? When I save a doc that is attached to an email it says its saved on the SD card but its not. I have to connect by USB and move it over from the M drive to the I.
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Aug 15, 2011
Is there a way to save pictures sent via Text/MMS directly to the SD Card?Whenever I long press the picture and hit the "Save Picture" button it saves it to the phone's onboard memory, not the card.
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Sep 21, 2012
Downloading music from Amazon MP3 app to my phone -- filled up the phone's internal memory. Is there an option to download data directly to my external SD card? I don't want to have to move all sorts of things, I just want the music to go to my SD card.
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Jun 28, 2011
Does anyone know of a way to put the shortcut that takes you directly to the dialer in the bottom four icons? There is the one shortcut that you can put in the bottom four can take you to the dialer (as long as the dialer was the last thing you used) or to your contacts (if that was the last thing you used). The one I would like to be able to put on the bottom is the dialer shortcut that can take you to the dial pad no matter what. I can put that shortcut anywhere but in the bottom four. Does anyone know of a way to put the shortcut to the direct dialer down on the bottom without having to use something like launcher pro or ADW?
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Nov 11, 2011
If I bought a Razr, and then got a movie from Verizon Fios would I be able to use a HDMI cable to connect to my Xoom and watch the movie.Please remember that the Xoom cannot directly download a movie from Fios because of the DRM security system.
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Feb 27, 2012
any one know how to get a picture from a text message to save directly to sd card.
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