Motorola Droid Razr :: Length Limit Sending Mp3 File MMS

Oct 25, 2012

For some reason my Droid Razr cannot receive an mp3 through MMS if it is over 54 seconds in length. Anything under 54 seconds comes through no problem.

some background. I am a paramedic and we are paged from a central dispatch. When this page goes out we have software that will record it and send it via MMS to our phones.as a secondary paging for some reason if it is over 54 seconds in length I will get the txt but not the file. This goes the same if it is emailed to me. It is not just my phone my co worker has a Droid Razr also and has same problem. other co workers with casio, LG and other phones get them with no problem so I have concluded it is Motorola that has put this in. Spent long times with Verizon and Motorola supports with no success (dont think they understand what I mean)

I took an mp3 and started cutting it back second by second until I was able to recieve it this is how I know 54 seconds is the magic length. also the file is only 500k so well under the size limit.

now to make things a bit more compicated. If I connect to the computer and d/l the file to my phone it will work. I can even txt said file back to myself and recieve it but if I txt it to my phone from computer again it will not let me have the file.

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