Motorola Droid :: Cannot Connect To Internet
Jun 19, 2011
Motorola Droid (2.2 system); had it almost 2 years. Browser wont' connect to anything...not even google.
Click on "Browser" icon and get message "www.google.com - The page does not support your version of browser. Please update your software" with a browser update button. (I don't click on things I don't request).When I try "google search" icon I get search page but any search results in the same message as above.Click on "Market" I get "Attention - A server error has occurred. Retry, or cancel and return to the previous screen."Trying any other apps results in various message that say they have problems communicating with the server.
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Mar 25, 2012
I just bought this devices and when i plug it into the computer via the USB cord, I get an error message saying that "Your MOTOACTV device cannot connect to the internet". It then tells me to check my security software to ensure that it has permission to communicate through any firewall. I have done this and it still wont connect.
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Sep 15, 2011
I am having a problem with your ZumoCast. I can download it no problem but it cannot connect to the interent. Now I must be connect to the internet, I just downloaded your program.
I have windows VISTA. I have turned my Av off, Firewall off and even the windows defender off. Your program downloads fast just will not connect to internet. I am using Cable ethernet plugged into my tower. I have a brand new Bionic and I would like to show off my daughters choral group singing.
Problem turned out to be Webroot. Had to find list of blocked programs and unblock Zumocast. add/delete program list of their AV and "add" zumocast. worked for me!
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Sep 10, 2011
I have intalled and uninstalled the program. I have turned off my firewall and even uninstalled my AV, but I still get the message that Zumocast can't connect to the internet. My internet works fine and I have tried installing on my wifes laptop and it works on hers, so its not the router.
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Jul 5, 2011
have an ex115 that i bought in the US. live inbetween US and Australia. i have called my provider in australia TPG(they use optus network) for settings. since phone not registered in australia they dont have correct settings. have given me generic motorola ones but cannot get them to work. have alos called motorla in australia a few times. they say that since not registered with them in australia the WAP setting will be different and cannot be changed.
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May 16, 2010
I bought an unlocked motorola q 9h global yesterday to replace my dead moto v3 razr.I plugged in my sim card and can make/receive calls, but i cant seem to connect to the internet.im guessing i need to configure some settings, tried to for hours last night trying settings from (very)old help topics, the rogers "help" site seems more interested in my bank account then helping one of their customers. i finely give up and called rogers tech support only to be told by "Melony" that since im pay as you go, i fail and to go back to the rogers gimmie all da mohney honey site,
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Jun 3, 2010
I am on Page Plus 29.99 monthly plan with 1200 minutes and 50MB data. I have Motorola Q9c Verizon phone, which is working good for voice calls, but internet explorer doesn't connect.
I searched and followed instructions to enable QNC. Now I can browse on the phone with QNC on pageplus, but it's very slow and also I can't receive a call while browsing.
Does anyone know how to enable Moto Q9C on pageplus data plan?
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Dec 24, 2011
Just purchased Atrix 2 and I cannot connect to internet using wifi. It scans, connects and immediately disconnects.I have followed the instruction re: forget and reconnect. I have my passwords correct. I have a tablet and iphone that connects to the Netgear N600 without any issues.
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May 15, 2011
I have a dsl motorola modem connected to a lyksys wrt54g v5 2.4 Ghz. I have been connecting fine and staying connected accept every once in a while would have to reboot modem & wireless router then would work fine but ever since the 3.1 update I haven't been able to connect to the internet. The xoom is able to locate & connect with wireless router but cannot get to the internet. Nothing in in my LAN has changed. I also have a pc wireless card (lyksys) for my desktop that gets on without a problem and an Xbox 360 that also can get online. I have unplugged my modem & router several times & plugged them back iin the same order and can still get online w/ PC & Xbox but not Xoom. I have also went to the Xoom & hit forget my settings for my wireless & set it back up with no luck
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Jun 20, 2011
We have a new xoom. Last night it connected fine to our network and the internet.Today at the office it is connected to the network, shows an ip address but when I try get on the internet, it just thinks forever and then times out
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Jul 5, 2011
as we know in android sitting,we can activate that option but on my phone there is nothing like that + i can't connect to internet throw any data plan in my country " Saudia Arabia ".
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Apr 22, 2012
This is the phone that keeps on giving,how come when I try to connect to the internet I get a message retry until I give up.I pulled the battery and re-insert just to see what happens and bingo it now works.Why? Is there a fix for this?
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Oct 19, 2011
I have just done an update on my phone. Now it can't access the Internet and when I connect the USB cable it doesn't recognise the connection however, it does show the phone as recharging. Does anyone know if there is a problem with the upgrade or is unique to my service provider (Telstra) in Australia?
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Apr 17, 2011
Cannot connect phone to Vista PC, even after making sure Motorola device drivers are up-to-date. Device manager shows a Motorola G drive working properly, but removable disk G in explore shows no media present.
Also tried Remote Web Desktop from Smart Dog and cannot get an IP connection either. Have a solid WiFi connection, and tried disabling 3G.
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Dec 30, 2011
I have noticed that my phone is very slow connecting to the Internet when it first turns on or after it has been sitting for awhile. It takes about a minute or so for it to finally get going it just hangs there at first. Some sites take longer than others but they all do it. Once it grabs its good until you set it down again
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Sep 30, 2011
How do you get the internet back?, The browser says "no internet connection.. I must have disabled something
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Nov 4, 2011
Is there a 'back' button for the web browser? Is it simply the hard 'back' button on the phone?
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Sep 16, 2012
I searched around and found a few forums dealing with similar issues and the previous models of the Razr, but couldn't find any solutions. I purchased a Razr M yesterday and cannot get the hotspot to function. I can connect the computer to the hotspot and I can see that connection on both the phone and the laptop, but I have no internet connection. I previously had an HTC Incredible and it worked with no issues. I have tried disabling the security, re-naming the connection, changing the channel in the hotspot settings and even changing the client start address. this is really frustrating to me because it is the primary use of this phone. (or at least it's supposed to be) has there been any solution to this issue in the previous models I missed? is anyone else having this problem?
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Nov 5, 2011
I cannot get on the internet when connected to hotspot ?
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Oct 30, 2011
HTC has enabled a reverse tethering feature called Internet Passthrough that allows unrooted smartphones to use the internet connections of standard computers -- via a USB cable connection.
Can we ever expect Motorola to provide the same functionality?
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Mar 13, 2012
I have connected my outlook email to my droid. However, my droid 3 only shows a ew emails and I can't access any of my folders.How do I get all my emails on my droid?
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Jan 24, 2013
My phone (DROID 3, less than a year old) won't connect to my computer, and I'm not sure if the issue is the phone or the computer. I have done all I can do on Motorola's troubleshooting/guided assistance pages. Downloading new drivers, restarting, and updating software hasn't worked. I'm using a Gateway laptop with Windows 7, and before the holiday season just passed my phone and my computer got along fine. Now, not so much, and I haven't done anything deliberate to cause this. No damages etc.My phone will begin charging when plugged into any USB port on my computer, and the computer recognizes something happened but a little alert bubble pops up saying "USB Device Not Recognized" each time. I can't access any of my phone's files from my computer the way I used to be able to, AutoPlay does not start up, and nothing I've done so far has worked to fix these issues.
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Apr 23, 2012
My laptop will not recognize my RAZR. I get the little sound on inserting the USB, but it says the device is not recognized. The phone IS charging, but i cannot transfer photos/movies.
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Apr 24, 2012
I had to get a new DSL router with security and motocast stopped working on my desktop. It still works on my wireless laptop. I uninstalled the motocast application on the desktop and re-installed it and it fried my internet connection settings on the desktop. I can get them back using a windows restore point but each time I try to reinstall Motocast it kills my internet connection settings again. It was working great before the new modem was setup. I don't understand why installing Motocast would alter my computers internet connection?
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Oct 1, 2012
i have downloaded & install motocast on my laptop. but when i try to sign in the circle just goes around & around & nothing happends. i have also try making internet explorer my default browser with no luck. java updated to lates version here is a pic of what i am talking a bout
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Jul 3, 2012
i have two droid razrs on my verizon account. they are both currently with no service due to my brother sticking me with a 1500 dollar phone bill that being said one of them will not connect to wifi says "error" and thats all and the bluetooth isnt working either during my research i have found others with this same problem but no solution if neither connected i would probably shrug it off as verizon shut off my wifi access but that is not the case i have done hours of research and cant seem to find a solution on my own so my question or rather questions are as follows: How do i fix this issue if even possible? What could have caused this issue? What can i do to prevent this from happening again? Should i just try and get a replacement when i pay my bill and get service reconnected? my phones are not rooted or altered in anyway they are stock exactly the way you buy them at verizon store?
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Sep 30, 2011
I tried to connect to my Droid Bionic to my computer today and it does not give me an option to connect via USB...it just say's charging. There is nothing in the notifications dropdown area and the drivers are not showing in the device manager inside windows 7 Pro 64bit.
I uninstalled the drivers and rebooted then installed them again but still nothing.
I tried this on 3 computers both 64 and 32 bit. The cable is good and it is the one that came with the phone. It does charge but no data transfering.
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Oct 15, 2012
I cant connect to my job's wifi because the wifi requires me to enter a user id/name but the Bionic's proxy setting dont have a field where a user id/name can be entered. Does anyone know of a different way to connect or a different setup?
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May 27, 2011
suddenly my SD card decided that it was going to disappear, and even though it's there, my phone is not detecting it. I pulled the battery, removed the SD card and plugged it into my computer via adapter (not phone) and was able to access it. I put the SD card back in my phone, power up then go to Settings>SD Card & phone storage and under 'Mount SD card' it says "Insert an SD card for mounting". Okay ... so a few days later I exchanged SD cards with a "droid" friend and she was able to detect my card in her phone, but again my phone is not detecting her card. Bummer... Also, when I plug my phone into my computer via USB to Mac I am unable to establish a connection. I am using Android File Transfer. I have tried to format SD card (FAT32) with Disk Utility and still nothing... So I'm almost convinced that my phone is damaged. It was working last week.
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Jun 27, 2012
So on saturday I tried manually installing the ICS update from over on droidforums. net.I know I know that is not advisable by most people However whats done is done.The install failed.I used the droid utility 1.7 to put gingerbread back on my phone.The phone works.I can go online, connect to wifi, make calls and doing everything like normal.I do however have a questions that i'm wondering if they are related to what I did.
1. I can't connect to 4G all of a sudden.I am only in a 4G area while i'm at work so the time I have to troubleshoot is limited.I did however read that other people are having a problem as well.I went to a store and they gave me a new sim card which didn't change anything.She believes its just the network.I guess time will tell on that.
2. I called customer support about the 4G thing and while going through the trouble shooting the guy asked for my IMEI number.in my phone it says unknown.I don't know if it ever showed a number but he seemed shocked that it said unknown so of course I think its something I did. i never told him or anyone at the store about trying to install the update in fear of them refusing to help me.
3.When I turn my phone on and the screen is loading up it takes a minute for it to get a signal.I sits there with a red circle with a line through it for a minute then the screen refreshes and I get service and 3G.Also while the screen is loading up I get a message in a blue box towards the bottom of the screen that says "Have a great day!" Which as nice as that is I never noticed that before.
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