Motorola Droid Bionic :: Red Light Near Proximity Sensor
Nov 28, 2011
If you have read my posts you know that I am now on Bionic #3. Unfortunately this one has issues as well. One of those issues is the proximity sensor doesn't work correctly. It will work for a little while and then a reboot is required to make it work again. If you don't know what the proximity sensor is, it is a sensor at the top of the phone that detects when you have the phone near your face. It will cut the screen on/off so that your face doesn't hit the keypad. It is very annoying and almost impossible to make phone calls with this sensor messed up.
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May 29, 2011
I can't seem to get my screen to turn off during phone calls on this phone. Is there a proximity sensor setting I'm missing or is this a bug?
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Jun 5, 2011
I am frequently on the water and carry my Droid X in an Aquapac waterproof case. Unfortunately, it is very difficult to use the keypad to enter digits or hang up because the proximity sensor responds to the case and shuts off the screen. If I am quick enough, I can activate the speaker phone before this happens, but it's not ideal for a conversation. For whatever reason, this happened when I first bought the phone, went away with the Froyo upgrade, and is now back again with the Gingerbread upgrade.
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Dec 4, 2011
I just got a RAZR less than 10 days ago, and sometime over the past few days, I noticed that the soft keys no longer illuminate and the proximity sensor on the top of the phone isn't working. They both seemed to stop working at the same time, and I can't figure why and how to fix it. The soft key issue is not the biggest deal, since I know which ones are which anyway. But the more annoying issue is the sensor not working, so that when I'm on calls and have the phone up to my ear, the screen won't shut off automatically, and turn back on again once removed from my face. It gets quite annoying having to hit the power button every time to shut the screen on and off during calls. Has this happened to anyone else?
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Sep 6, 2011
after i installed gingerbread for my phone, the light sensor seems to be acting funny. it will light up the soft keys and my keyboard in low light conditions, but once it is pitch black the keys will not light up at all.
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Jan 10, 2010
I've just bought a 5230 and I'm really annoyed that I don't have the functionality my E51 had where if it was really dark the screen would dim down. This is an important thing to me since I tend to read at night and I dislike having to go all the way to settings and so on.
Do you know any piece of software that could change screen brightness based on the light sensor readings?I'm just amazed the phone software doesn't do that on its own but hey s60v5 is worse than s60v3...
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Sep 9, 2011
I've seen this issue posted, but no updates or feedback in a while. While on a call the screen does not turn off, and I am constantly hanging up on people. I have installed the recent update that fixed the no call audio issue, and have rebooted the phone several times. The reboot will fix the problem, but only temporarily. I have also played with the pocket detection setting, and that does not make a difference. I do use bluetooth, and am thinking that it has something to do with it.
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Aug 1, 2011
Seems like the display should turn off when the phone nears my ear, and should turn back on when I bring it back down. Not happening. Other than that, loving it.
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Sep 27, 2011
I have noticed that when I start a call and put the phone to my head (or hand above the sensor) that the screen stays on. I do know that the phone's "pocket mode" works, which tells me that the proximity sensor is functioning. Faulty or non-existant software for the phone app?
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Aug 23, 2011
After the gingerbread update I found that the proximity sensor would quit workng and the only solution was to restart the phone. I found that using bluetooth caused this behavior (repeated several times) by getting it to fail (although not every time) using the following sequence.
1. Power down and restart the phone (so that it was in a known state)
2. Call voice mail to confirm that the proximity sensor was working
3. Turn on blue tooth.
4. Turn off blue tooth. (didn't use it in between other then to connect with headset)
5. Call voice mail and proximity sensor would not work.
6. Cycle power on phone
7. Call voice mail and proximity sensor would work.
My solution was to quit using bluetooth and have not been using since the first week I updated to gingerbread. I did have the sensor quit working one time since but didn't think much of it until my daughter-in-law told me she had the same problem and she doesn't use bluetooth but she does use the speaker phone much more than I do. I believe that both speaker phone and bluetooth functions disable the sensor while in use. Is it possible that it is not always getting re-enabled? I have seen other posts concerning the proximity sensor not working but have not seen a tie to bluetooth use.
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Oct 29, 2011
Has this happened to anyone else?
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Dec 9, 2011
this is my third Bionic and when I have the charger plugged in the backlight doesn't automatically go off after the minute that I have it set at. The first two phones didn't do this.
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Oct 25, 2012
This botched release of ice cream has taken a lot of time. Support personnel don't know the product. I've been disconnected twice from Motorola personnel. That's an old trick - hang up on the customer in mid-sentence - pretend it's a phone problem - don't call back.
I've figured out most of the goop. The last problem I have is that I do get the green notification light for text messages but it's gone for e-mails. Does anyone know how to get the light back?
Motorola, you did a poor job with this release. Support personnel don't know the product and you are way understaffed to handle all the calls.
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Oct 21, 2012
I get a flashing blue or green light in the upper right hand corner of my phone, next to the proximity sensor. Does anyone know what the notifications are for? I know its for a new message but what color is for what message? I looked all over the user guide but it doesn't tell me which color is for which notification. The colors don't seem to be consistent with the new messages I get.
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Nov 29, 2011
Very recently my droid bionic went black and has a constant white LED light showingDoes anyone else have this problem and if so what does it mean?
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Nov 8, 2011
Clean boot (restart), the proximity sensor works fine (when on call it turns screen off, when moved away from face screen on). As soon as I make or receive call via bluetooth (Motorola brand btw.) The proximity sensor stops working. When on call it will not turn the screen off... Rebooting the phone will fix until a call is made/received via bluetooth. This was confirmed with other Moto phones (Photon...) as well as different bluetooth devices.
Atrix 4G / 2.3.4
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Dec 15, 2011
As usual, went to look at phone, BSOD, green blinking light. Battery pull, reboot. Don't know why the green light was blinking, there were no new messages, on the phone after the reboot. Ok, now after the reboot I had no data connecetion at all now. Took about 10 minutes, I kept playing with the settings and the data finally came back. It was 4G full bars, go figure. Im in Las Vegas not a new fringe area. I can take any issure or bug with this phone except this one, where the phone goes dead and you never know it. I just don't understand. Their actually gonna make me take it on the chin and go buy a different phone.
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Sep 29, 2012
today i notice that in the upper right corner of my atrix 2 , in that part where the proximity or light sensor is located , there is a faint red light dot, and no... it is not the notification led.
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Sep 11, 2015
LG g4 proximity sensor always on when screen is turned off.
If the screen is on, but before unlock, proximity sensor is on as well. It will turn off only after unlock the screen to home screen.
Will it cause battery drain and infrared light burned out/dead after being *"ON" all the time?
It is infrared, so you can only tell if you use another camera or phone look at it. it is easy to test, just look proximity sensor with another camera or phone camera (that can see infrared, can be test with your TV remote)....
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Nov 13, 2014
My phone no longer goes black when I put it up to my ear to talk on the phone. What could the problem be?
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May 19, 2015
My problem is the screen goes blank when making a call and does not wake up. I cannot therefore use the keypad or terminate a call.I replaced the screen a while back and everything worked fine for 5 months until now.I am looking to disable the proximity sensor as it does not work so the screen is then on all the time when making a call.I have not been able to do it through settings so is there an app that would do the trick.Model is D855
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Apr 29, 2012
When talking on my iphone4, I continually push buttons on my phone with my face.I've learned it,s a problem with the proximity sensor. Is there a fix for this problem.
Info:
iPhone 4, iOS 5.1
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Jun 25, 2010
Noticing someting wierd with my new iPhone 4 - the proximity sensor doesn't seem to work well (or at all..)When the phone is up against my ear or if I'm cradling the phone between my ear and shoulder the proximity sensor should disable the screen and touch controls until it detects that I've pulled the phone away from my head. My iPhone 3G excelled at this. My iPhone 4 however seems to want to keep the screen on at all times, causing "cheek dialing" issues, mostly trying to initiate FaceTime.
Anyone else experiencing this?
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Jun 25, 2010
So I've had my iPhone 4 for a day or so now and have noticed the proximity sensor is much weaker and you have to be pushing your head against the actual phone and that when I have speakerphone turned on the mic does not work. This problem is only confined to speakerphone, the mic works in every other situation even on skype speakerphone works.
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Jul 5, 2010
I have fixed my proximity sensor and can now make calls without hanging up/muting etc. I was having severe problems with the proximity sensor on my IPhone 4. During calls my ear was hitting mute, end call, face time etc. Today I had the hardware replaced at a retail store and restored a backup. The problem remained. Then I read a post on this site suggesting resetting the network settings and thought, why not, Apple had no fix.
Before I started I tested and recorded that the proximity sensor required my hand to be about 5mm above the sensor before it kicked it and blanked the screen. Then I used Settings/General/Reset/ Reset network settings. After this the proximity sensor worked at about 3cm under exactly the same conditions. I have continued using the phone including setting my WiFi password which had been cleared.
This wont clear everyone's problems but: As it takes 30 seconds and doesn’t wipe your phone, give it a try before sitting on the phone to Apple, driving to the Apple store etc. Besides they don’t have a fix yet. My testing pretty much proved that for me, changing hardware didn't help but a configuration change did. Therefore even though other users may have other setting, which in combination with a complex bug mean this fix doesn't work for them, it is a software bug in some cases, probably most. So Apple should work this out in the end and post an update to the OS.
If this fix doesn’t work for you and you want to do something, test your sensor by starting a call, leaving the speakerphone off and putting three fingers over the top of the phone covering the entire phone above the screen. If the screen blanks when your hand is close but comes on when less than a couple of centimetres away, then see if a software fix helps. Take a backup and then wipe the phone and then retest.
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Jul 12, 2010
My big beef with the phone is the proximity sensor and if I'm in a call longer than 5 minutes, I can pretty much rock the phone off my ear ever so slightly and the screen comes on. My only fear is that once I get it there, the genius won't be able to replicate my problem and tell me it's fine.
Basically I'm asking for advice/tips on what to say to this guy (I've never been to an Apple Store and I haven't heard how nice the people are in the Florida Mall) so I don't overreact to whatever this guy is going to say to me.
I'm also curious to know if anyone else has had Apple replace the phone for this specific issue because I seem to be the only one out of my batch of friends that is having this problem. Even when I use their phones, I cant seem to find an issue.
Again, any advice is greatly appreciated.
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Jul 13, 2010
I've noticed that when I talk on my left ear (which is how I always talk), I have CRAZY problems with the proximity sensor. I cannot go through even ONE call without either putting them on speakerphone, hanging up, going into contacts or dialing numbers by accident.However, when talking on my right ear, no problems at all it seams. I don't know why but it's annoying as I can't talk on my right ear, it just doesn't feel right and I'm not used to it.What have your guys' experiences been with this?
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Jul 16, 2010
Did 4.0.1 fix your proximity sensor?
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Jan 20, 2016
I have an LG G4 since December 2015 and like many people I found out that "Double tap" to wake the device does not always work.So, I ditched this feature and used only the power button to wake the device.The problem is that even the power button does not always wake the device, many times, a second push being needed to successfully wake the phone.I even called LG support and scheduled a visit to the service center.
Today I think I found the reason why the power button does not always work, at least for my device.I usually leave my G4 with the front facing down, on the desk.When I hear a notification alert or the phone rings, I grab the phone and press the power button while it is still facing down on the desk. Many times in this situation the phone will not wake up.So I started thinking it has something to do with the proximity sensor.To test this, I covered the whole top of the phone (front side) with my palm and pressed the power button. No matter how many times I would press it, the phone will not wake up. At this moment, I will start distancing my palm from the phone while pressing the button every second.Only after the palm is at a considerable distance from the proximity sensor would the phone wake up.I thought about a feature in Android "prevent accidental wake up" but Marshmellow does not have this feature or I could not find it in Settings.
I tried searching the web for other G4 users having the same problem, but found none. Found a couple of posts about the button being defective and a couple of posts about screen protector causing the screen to not wake up after a call or interfering with taps on screen.
So the question is: It is normal for the phone to NOT wake up using the power button if the proximity sensors detects something close to the phone, like the surface of the desk?I could understand "Double tap" not working while proximity sensor detects something and that is why I am not using that feature anymore, but power button?It is working as intended? It is only my device?
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Jul 19, 2015
 So I cracked my phone a while ago, had the screen replaced at a local place and the screen looks fine, the phone functions almost 100% perfectly.Â
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The thing that bugs me is that the phone seems to have the proximity sensor always on. When I answer a call, the screen turns black, and I am unable to turn the screen on until the call ends. I would rather just have the proximity sensor completely off. I just want my screen to be on when I'm on calls, or at least able to turn on with the power button.Â
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Sep 6, 2012
I accidentally dial a number and the entire phone locks, I cannot end the call and I cannot do a hard reset.
I really do not want to learn how to live with this sensor. I would just like to switch it off.
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