Motorola Atrix 4G :: Extremely Large Data Transfers By Motoblur?
Sep 22, 2011
Ever since the wi-fi at my work stopped working (whole separate issue which I still haven't figured out), I noticed my cellular data usage spike up significantly. Now obviously this shouldn't be surprising, as I've had to use cellular data instead of wi-fi, duh. However, all I really used my phone for at work was to check email, and the attachments were set to never automatically downloaded. I started analyzing my AT&T bill and noticed random large chunks of cellular data usage: 3-4 mb during the middle of the night, 15mb during the day, etc. The other day, my phone transferred nearly 40mb for 3 hours straight! I called up AT&T tech support, and they eventually put me all the way to Motorola second tier support, and yet no one could tell me what was going on. All they could tell me was that Android phones normally transfer data here and there in order to sync. BS -- the only account I have on sync is my gmail email and work calender. I have ZERO social applications set up with Motoblur.
After 3 hours on tech support, I gave up and decided to start toggling some settings. I turned on "Sync over Wi-Fi only" for data delivery of social applications, and this seems to have fixed it. The past two days my AT&T usage logs only show a few KB here and there. My battery also seems to last longer now, as it's not being forced to transfer data over 3G/4G for hours on end! Since I had no social applications set up with Motoblur, this makes no sense. Why would it still need to be transferring that much data??? Anyone else experience this? I wonder if someone at Motorola technical support could tell me exactly what was being sent to Motoblur.
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Jan 9, 2014
Apparently if I transfer a large amount of files or say a single large file >4GB from my phone to the computer - the phone will freeze up.
Some times it will become responsive later but is pretty unstable since going to Chrome will usually cause it to freeze and I will have to reboot.
I have tried transferring a large amount of anime/tv shows and it will consistently freeze/lock up.
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Jul 3, 2011
I am trying to transfer my music, ringtones to my new atrix 4g and from what I have gathered from various postings I need to make separate folders for everything...such as notifications, ringtones, and texting tones. Seems kind of silly to me since some of these files have dual functionality and I do not want to have the same file in multiple folders to serve different purposes.
If there is a list of suggested folder locations/names for the atrix either on an sd card or the onboard memory I cant seem to find it anywhere. To sum up my request I would hopefully like a single folder where I can have all my tones for ringtones, notifications tones, and alarm clock tones including being able to attach specific ringtones to contacts in my address book.
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Oct 7, 2011
just today i did a factory restore to my phone running the 2.3.4 software and after reboot, where i had to give my motoblur data, i first set up wifi, than put in my account and password and did log in, it took unusually long ont eh progress bar and once it came al msot to the end it said there are issues signing into motoblur and i should retry, tried that twice to no avail, the only option i had was to turn off the phone, once i turned it on it already skipped to the location consent, with allegedly being logged into my account, but it wont load my settings from motoblur (ie the launcher setup or the speed dials in the dialer). I havent tried with a different account, since i wanted to get my settings back?
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May 2, 2011
I got a Motorola Atrix 4G from the states. I brought the phone to the middle east and tryed to set up the phone. But when i try to link up my moto blur account i get a message that says that "moto blur service is not available right now try latter" and i think that its due to my ip address.
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Aug 20, 2011
According to the Atrix support page, to delete a Motoblur account I must contact my provider. My provider is AT&T and they told me they have no access to my Blur account and are therefore unable to delete it. So:
Did the CSR I reached have the wrong answer and should AT&T be able to delete my account, and if so to whom should I direct my inquiry?If not, how DO I delete the account? I already have been given the "create a new account" advice, which is obvious, but I don't care for having accounts of any kind lying around dormant. If Moto is forcing me to have an account to use this phone they should provide a way to delete it - after all it contains stuff like my e-mail information, ...
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Jul 27, 2011
I tried logging into my Moto Blur account it will not accept my password and said call customer Service to retrieve password
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Apr 23, 2011
I just purchased the Atrix 4G, I can't create motoblur acct, the phone said there's something wrong with phone internal clock.
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Apr 28, 2011
I just bought Motorola Atrix 4G, actually I bought it without any service or data plan. I paid regular price for it, but I can't create MotoBlur account, device error messages says that there is a problem with the internal device clock. I'm using normal AT&T pay as you go cards with 3G coverage.
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Dec 20, 2011
Can you add the MotoBlur application to the Atrix 2? I switched from a Backflip to the Atrix 2 and can't find the MotoBlur app.
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Jul 5, 2011
If I swap two Atrix phones, I assume that swapping the SIM cards won't change the MotoBlur account that each phone is configured for. So, how do I change which MotoBlur account an Atrix is linking to?
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Dec 7, 2011
I did a factory reset on my atrix today and could not log onto my blur account, both on my phone and online. On my phone, I get the error message, "An error has occurred. Please try again." Logging in online, I get the message, "There was an internal error. Please try again later." I have search on the fourms and found no definitive answers. Live chat was no help either. I would rather not have to create a new motoblur account.
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Jul 9, 2011
so since about the 26 or 28th of June, the Motoblur Social networkng has not been working on my phone. I have called AT&T & they are replacing my phone under warranty, but not sure I even want to keep it if the same thing is going to happen with the next phone...
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Jan 31, 2012
I recently rebooted to factory settings my Motorola Atrix (UK) - Android 2.3.4.Before resetting it, Motoblur was correctly retriving Twitter and Facebook messages. I was able to update both services status and leave comments on friends' status and messages.Following the factory reset, Motoblur can only post my status updates, it doesn't retrieve twitters from whose I'm following and Faceebook friends updates.Motoblur application is fully enabled in Facebook settings page.
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Mar 23, 2011
I have a Torch 9850 and when I used to send pics to a friend through BBM they would get the option to preview, save or cancel; in turn, I would receive the same option. When I clicked "save" it would download the full 1-2MB version of the pic in BBM, saving it to my picture folder. Yesterday they bought the same phone (Torch 9850) and now when either of us send a pic, neither of us have the option or are given the opportunity to download the actual picture file?!? We simply get a low quality 30KB image with no option other than to go to the BB file menu and click "save" which saves not the full high quality image, but the 30kb one we just received.
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Jan 21, 2012
I've been noticing lately my fingerprint scanner getting extremely hot lately. Almost too hot to touch. I've wiped the phone and reinstalled the OS (Gingerbread 2.3.4) and all updates. I've cleaned the scanner with a q-tip and a small amount of rubbing alcohol. I'm not sure what else to try, or if I even should try anything else. Should I just file a claim or is this something that's not covered?
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Oct 17, 2011
I recently upgraded to GB, lost all my phone numbers in my contacts, but thankfully the special app worked and I retrieved them. I want to sync with gmail, but I must of choose the wrong default option, when you add a new one, it asks you gmail or motoblur, always use this choice.
I added a contact and it looks like its a motoblur contact, when I go into accounts motoblur has a lock symbol next to it (odd).
anyhow to the questions:
1) How do I change add contacts to use gmail, now that I do not have a choice when adding new contacts.
2) Is there a qucik guide to remote wipe.
3) Someone mentioned they used motoblur to find their phone, how can I do that?
4) How often does my contacts/books etc sync with gmail, can you increase/decrease it?
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Feb 2, 2012
Around end of Dec 2011, Picasa sync in MotoBlur stopped working on my ATRIX (System Ver.45.0.25.ME860.Retail.en.05).
I tried remove and add my Picasa account again. When I go to Gallery and refresh, a message came up and said "This action cannot be completed."
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Jun 29, 2011
my atrix does teh same thing... already tried all the common suggestions short of factory reset (which i think is a LAME EXCUSE for trouble-shooting)
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Jul 3, 2011
Last night both my Twitter & Myspace accounts that are linked to my Motoblur account stopped working. I would constantly get an account error icon in my notification bar. I changed to passwords on both accounts, I made sure email and passwords were correct a million times lol
Nothing worked with Twitter or Myspace..SO I removed both accounts from my Motoblur account, re-added my Twitter account (which is now working fine) BUT my MySpace account is still not working.
I have removed it, changed the password, then tried to re-add it just like my Twitter account problem. It still won't work! IDK what is wrong, I have even tried without WIFI on
I get this error message from MotoBlur Account Management Screen when trying to add my MySpace account "Your entry is invalid, please try again"
Now I know this is false, can someone else tell me either how to fix this or is this a problem right now with MySpace?
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Oct 25, 2011
My widgets on the screen such as shortcuts to turn bluetooth and WiFi on and off seem really large?There doesn't seem to be a way to shrink them down a little?
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Jul 20, 2012
With large movie files (greater than 500MB), there is audio distortion while playing during action sequences or loud volume dialog (does not occur with audio files or as far as I can tell smaller video files).
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Sep 5, 2011
I have a 6700s. I have set packet data connection to 'When needed' even though I never need it and actually don't ever want it. However it is activated by something and I can see that data has been transferred.
I have looked at the applications that are running. There are three listed. One is the menu and the other is the Home icon. The other is 'Gig finder'. Where that came from I have no idea, and I don't want it.
Four questions:
1) How do I get rid of Gig Finder? It is not listed under Applications.
2) Could that have been causing the packet data communication?
3) Is there some way I can prevent all applications from using packet data, at least without asking my consent first?
4) If not, then is there some other phone I can get that allows me to control what happens rather than the applications being in control?
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May 23, 2011
So I just got my new Motorola Atrix and i love it. Except for one problem. The facebook does not seem to be working. When I first booted up the phone and linked my facebook account the social network widget did not work at all. it synced all of my contacts initially and used profile picture from facebook which i though was really cool, but then it just stopped working. All the photos are gone and the social networking widget still does not work. I tried going to my social networking accounts and facebook was not there. when i go to add another account the facebook icon has a green check next to it and when i try selecting it says that i cannot add another facebook and there is no way to delete it either so i can re add my account.
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Jun 6, 2011
How does one remove a facebook account (or any other social network account) from the motoblur account. Such accounts do not appear as seperate items in 'settings' > 'accounts' and opening the motoblur account (on the phone) merely shows the linked email address and password (unlike all other accounts it cannot be edited in any way).
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Oct 5, 2011
I have a new Droid Bionic and a new Macbook Pro intel i7. Zumocast worked the first couple of times that I used it on the Bionic but now cannot play the videos it used to play and has not been able to play any type of music. Tried downloading some mp3 files onto the Bionic and they all failed.Web access worked once but now the files will not play.
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Jul 1, 2011
I have unlocked AT&T Atrix 4G from the states, voice communication and sms are working fine over Vodafone GSM in Egypt, WIFI is ok.
Problem is in accessing the internet, tried with Vodafone different APN configurations but was unsuccessful and still cannot access my email's and browser.
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Jun 6, 2012
I recently updated a bunch of apps on my phone that I have had for a while. I then started noticing that my battery would not last a half a day. It used to last over a day easily. Then today got a text saying that i have almost reached my 2gb data limit. So I installed the My Data Manager app and it is showing that the Contacts app is constantly communicating with something. I have an corporate exchange account for my email and contacts.How do i tell what is causing the contacts to constantly communicate?
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Sep 7, 2011
I've had my Atrix for almost a month and I installed the app called My Data Manger.It worked pretty good through Aug until the update. My Data is saying I have used 5.5mb of my 200 mb plan. At&T says I've used 6.08 MB. I've reinstalled My Data Manager but it won't let me put in 6.08 or any decimal points. I like the layout and I'm wonder is there any data manager programs that are extremely accurate and will work sort of the same way?
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Nov 4, 2012
I've a number of problems with ICS (too many to enumerate here). Furthermore there are a number of android OS apps in GingerBread that are not in ICS. Bluetooth DUN for instance.It's there but in name only. It has 0 bytes; the data, cache and the app itself. Its not limited to BT DUN as well, there are several others. I've read that ATT has flashed phones back to GB any comments, knowledge etc?
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Dec 9, 2011
I just bought a new Atrix 2 and it is doing the exact same thing at or around 4 a.m. every morning. Was this issue ever resolved.
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