Motorola Admiral :: Creating Shortcut For Subfolder In Email?

I currently have a Motorola Admiral synced with our work's Microsoft Exchange server. In our Outlook email account we have certain emails redirected into subfolders in our incoming email. For example we have an inbox and under the inbox is a subfolder where all 'delivery ticket' emails are redirected into. On the Admirals there is an icon alert and also an audio alert every time there is an incoming message in our email account. However the only time we get the subfolder emails is by going into the email folder, clicking on the inbox then the subfolder and letting it refresh that way. I looked through EVERYWHERE trying to see if I could set it to automatically refresh. Also is there a reason I don't get any type of alert when an emails comes into that subfolder? I even tried adding a shortcut directly onto one of the main screens only for this subfolder but I can't do it. I can only add a shortcut for the main inbox.