Motorola Admiral :: Contact Email Address Not Syncing?

Feb 17, 2012

Using an admiral with a ms exchange account.

I just discovered that if I add a new contact on the phone, using the stock contact app and being sure it is added within the corporate synch account, when the synch happens with outlook, the name transfers over, the phone number transfers over, but the email address is not transferring over. It is blank even though I added it on the phone. I add the email address a second time on the phone after i see the contact synch on outlook and it still doesn't transfer over. I tried it with a test contact on the phone and the same thing happens.

The ms exchange service (3rd party) is telling me to make sure the data is current on outlook and remove the account from the phone and re-synch the phone w/ exchange. However I can't tell how much info will be lost by doing this (and am not going through to compare contacts from outlook to the phone) so am discounting it for the moment. They then say that the phone handles the synching.

Prior to posting I added on the droid, the business name, title, address and notes to the contact and they synched to outlook, but still no email address. I rebooted the phone, no email address. I deleted the address, saved the contact, waited 5 minutes, added the email address back and no email address synch with outlook.

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