Lumia Icon :: Unresponsive Phone - Screen Blacked Out
Jun 9, 2015
Woke up this morning to a completely unresponsive phone. Screen is blacked out, tried a soft reset and nothing happened. Plugged it in via USB to try and do a Windows Phone recovery and the computer isn't even recognizing it. Weird thing is when I set the phone on a wireless charger the charger lights up like it is charging.
Not sure if I have a hardware or software issue. I just updated my 1520 to Windows 10 (build 10586.29).
The touch screen will randomly stop working. I'll be trying to scroll, open an app, etc. Nothing. I have to reboot the entire phone. I also get random ghost touch issues.
None of this was happening on Windows 8.1. However, I have only had the phone for two days. Used 8.1 for one day and have been using 10 today. That is why I am unsure if this is an OS issue or a hardware defect.
I am having an issue with the 950s screen responsiveness and hoping a few other ow red could confirm if they are also so I know if it's a bad screen or something else.
When the phone is laying flat on a hard surface the screen is completely unresponsive. As soon as a pick it up everything is fine.
The other issue is in regards to the keyboard which seems to be hit or miss on recognizing input near the edges of the screen.
I suspect it could be the tempered glass screen protector but I don't want to remove it if others have the issue if there is a known software issue.
There is a lag when trying to wake the phone up. I will press the power button and it will take almost 4 seconds for the phone to wake up. This doesn't happen often, but often enough that I have to do a soft reset several times to correct the problem. Even then, it's still not 100% responsive. I'm on the latest DP and still having this issue.
Yesterday I did the most recent developers update on my ATT Nokia Lumia 1020. I have had absolutely zero problems with the phone at all since day one. Today while checking emails my phone screen flickered and then went to something that appears to be the "snow" that you see on televisions when they had no signal. In the "snow" there are 4 lighter bars and 4 darker ones running vertically.
I also am unable to do a hard reset or soft reset.
I found others who have the same screen issue, but they have been able to fix it with either a soft or hard reset. I unfortunately cannot do that, as the buttons seem to have also become unresponsive. After about 2 minutes the screen will go black, and then after about 2 seconds come back on by itself with the same issue present.
My screen just randomly blacked out on my iphone. It still rings when someone calls, and hold the two buttons together doesnt do anything... the screen just stays black... So cant unlock and I cant sync to my computer since the screen is black...
My iPhone 5c screen cracked and then eventually blacked out. So i ended up purchasing another LCD Display and changed it all out myself, however, my screen has lines going through the screen and it is not responding to my touch, I think that it has something to do with the connecters for the screen because sometimes I might be able to see the wallpaper and then sometimes the screen will be white with the lines going through it.
i tried to download the SE but then my macbook opened it with textedit , so basically i see a bunch of weird encryptions. i could still use it this morning, play music;surf web;facebooking etc, then it just hanged.i remember i dropped it accidently last night. what should i do! there are lots of stuff in my phone that are important, it's almost as important as my macbook
Doesnt show anything but siri works, and makes noise. There has been a similar thread and the solution was to restart the phone by holding down the lock and home button at the same time but my lock button doesnt work !!
I dropped my Z3 on it's backed and the top half it cracked. The screen was undamaged but the top half is now unresponsive when touched. Everything else on the phone works fine but the top half of the screen just doesn't respond when i touch it.
I bought my Z5 less than a month ago, it rarely fell. Today it slipped out of my pocket on a medium hard ground and the screen got cracked from the bottom left and the screen would not respond. I restarted it using the power+up volume button but it still is unresponsive.
I have had my Z2 for a while now. I'm very happy with my phone, but there are a few problems that i need fixed or deliver the phone back, because i cant use it like this.
When i use the touch screen either calling a number, writing a text or anything, it aint always so responsive.
If i write a little word like: "Hi, my name is dave" then what i see written is: "H, Myname is dve"
This is VERY hard for me to tolerate right now. I have always had samsung phones and i have never had any issues with the touch, but i wanted to test a Sony phone and i bought this one. My first impression was very good, but now its not that great.
From time to time screen WON'T TURN THE KEYBOARD JUST FLASHES AND NOTHING HAPPENS (I am trying over 5 minutes to type here in landscape mode and finally I gave up as the keyboard never shows up) Screen sometimes freezes or gets cropped or sometimes like in the picture (screenshot), tried factory reset and still no use...
I've noticed a few times that when attempting to launch the multitasking feature it has blacked out my screen and started a loading screen similar to the power off screen only to have the phone come back on and need to be unlocked again. As a temporary fix I have found switching the phone on and off fixes it, but its happened a about 3 times over the past two months.
When I'm using my phone it suddenly freezes and it has to be restarted for it to be used again. This happens every 5-10 mins. It has irritating to have to restart it every 5-10 mins and it going off in between important work. Is there any permanent fix?
I'm getting "Saving" after taking a couple photos in a row on my Icon. At first it would shoot and shoot, now I just get a couple and then it slows. I've filled up and emptied the phone a bunch (I shoot a LOT of photos/videos).
My phone icon disapeared from the icon tray on home screen into the application folder. I can not figure out how to put it back on the bottom icon tray on home screen. I also just updated my phone today. Not sure if that has something to do with it.
Over the past couple of days I have had a progressively worsening problem where my screen acts as though it is being touched, but is not. It has become essentially unusable at this point though. I have tried restarting the phone multiple times, I have cleaned the screen. I looked for a recalibration of the touch screen, but that did not seem to exist. I'm worried that this is a sign that the phone is broken, despite the fact that it has been babied and has no signs of wear. This will be the 2nd Icon I have had break on me since release and I have NEVER had a phone die on me before. I'm annoyed to say the least..
When I switch on the location, its icon is always on top of the screen even though I do no use any app. To see if something is running on the background, I already switched off all the background apps. In addition, I disable all the apps which can use my location. But still the icon is there.
When I bought my Icon, I noticed how there is no 'Never' option for when your screen times out. That option was on my 920 and it's a nice feature to have. Does 8.1 have the 'Never' time out option, or is it just the way it is on Icons, regardless of software version?
when im in a call my screen locks automatically even if the phone isnt against my face. i cant do anything until the other person hangs up.is this a settings option?
Somewhere I saw this setting to put the ringer on silent when a call comes in. There is a toggle for it somewhere and now I can not find it. It allows you to mute a call ring by turning the phone screen down. Where that setting is? I looked in settings in the phone dialer and also in the ringer and sound settings....don't see it now. Im on denim.
Per the MS specs, it takes 160 minutes to charge the phone to 80%; this is called a "quick charge". Can I use the phone while it is plugged into the charger?
I just got my Icon from the store this morning, and am back at work now! The biggest issue I have now is I put it on my charging stand, and it works great. Unfortunately, the screen keeps timing out after a minute. I found under settings->lock screen that there's a setting for this. It looks like 5 minutes is as long as I can set this to. I was really hoping to have it stay on all the time while on the stand while I'm here at work. Especially with no glance or notification light,