I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
I recently re-activated my old Storm for my wife (her first smartphone). After reactivation, I tried to set up email so she could check her Hotmail, but the setup wizard only shows one option - enterprise email through Exchange. I know when I use to use the Storm myself, I had both Hotmail and a POP email account set up with no problems. Is this a device issue or a carrier issue? I had Bell activate the Storm on a minimal (200MB) BlackBerry data plan and the phone seems to work fine (as a phone, at least!)
1) When I change the wall paper picture, the phone restart 2) When I open the browser & goto a page, as soon as the page loaded the phone restart. 3) When I try to login to facebook, the phone says "Unable to complete the operation" after few minutes I entered the username & Password. 4) Push email it always says "try again later. The connection to the service unexpectedly failed. Please try again later"
I can manually receive emails without problem.I thought of reflashing the phone to see the problem will get solved. But how can I reflash this phone?
I'm having trouble finding the correct settings and how to go about getting the browser to work on my GW525. My carrier is t-mobile. Another issue I'm having is syncing with Windows7. I used the software bundled with the phone and it seemed to have installed and even updated, but then the app stopped recognizing the phone.
After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v126.96.36.1992(Platforms 188.8.131.52) Carrier: M1(Singapore)
Yesterday i successfully upgraded my E52 to latest firmware - 031.012. After upgrade i removed all previous email accounts (1 MFE, 1 pop and 1 imap) and start a new setup.i have to mention, that i double checked that the email client version has updated to 2.1.0 (the old one was 2.0.5). There are also several visual changes during the email setup.
Now here is my issue: I recreated my exchange email account and it works perfectly, but when i try to add a second email account (Email->New), choose one of the providers from the list (Windows Live for example) and proceed here is what happens:
1. I get a promt to enter email address and password
2.Then "Validating settings" and "Downloading terms" progress bars start
3. After "Downloading terms" progress bar completes i am returned at the page where have to choose email provider again
Is there someone with similar issue as mine when has upgraded to 031.012?
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
i cannot add another email account when i go to email set up it tells me 'if you want to access your email settings or you changed your device, log in.' it doesnt give me the option to add another account.
i've been trying to set up an email account on my e72 but i can't seem to get it right. i get to the point where you have to select the email pproviders.i select gmail, enter my account name, then my password, press ok and it sends me back to the email provider selection list. my only option there is press back or option.but back just takes me back to the begoning without any of the options being save.
I received my E7 with the latest firmware update 031.023. I tried to set up email many times. A message shows up "No email mailboxes defined. Create a mailbox?"
I click yes and then I either go to Hotmail or Gmail to setup the account. After I enter the username and password, a message shows up "detect email settings" and the screen goes right back to the [Email] screen. I do not see a separate application to check my gmail or hotmail emails and then it goes back to the beginning with a message asking me to create a mailbox.
I was very happy to know that 10 email accounts can be setup on my phone. But unfortunately i am not able to setup at least 1. After i enter my username and password as requested it gives a message that it is contacting the server and then goes off with a message that the server could not be reached. I am able to browse webpages.
My problem is that every time I switch my mobile on (e71), the email config setup is starting on its own while I already have a correctly set-up email. More an annoyance than a real problem but it would be great if this can be fixed.
I ran over my Blackberry 9300 with my wheelchair! Bought a Blackberry Bold.I am trying to set up my email but it doesn't work because "there is another blackberry with the same email address,etc". What do I do?
everything was fine until this morning. after syncing my bb bold 9780, they prompted me to update my blackberry system software. after i have done so, the phone did a long "reboot" and i realised after that all my email accounts are gone. and i have to set them up again.
however after i go to SETUP, i click on EMAIL ACCOUNTS and then INTERNET MAIL ACCOUNT, it goes back to the SETUP page, every single time. And when i select Exit Setup, the phone freezes. When it freezes, i will take out the battery and try again but the same thing happened every single time!
was it something to do with the software? and more importantly, can anyone tell me what i can do to set up my email accounts?
i can't setup my email on my blackberry torch. I got it from my buddy who is with telus so I got it unlocked so I can use it on Rogers. I went through them to get hooked up with the blackberry plan and everything but now when I want to setup my email it won't let me. It will only take me to the internet mail or enterprise mail section when I click on internet mail it will just go back to the main setup page WTF?
I have a Torch 9800, I've had it for over a year now. this problem happened a long time ago and I just dont know what to do. The first time I tried to setup my Email, I put in my Email and started the setup, but, by mistake, I canceled the setup in the middle of the proccess. Since then, whenever I try to set it up again, I go to "setup" and click on "Email Accounts" but its simply does not open no matter how many times i click. I tried rebooting multible times and it still doesn't work.