IPhone :: Unable To Access A Virgin.net?
Jun 9, 2012
I have just got an i phone and am trying to set up my email account.It is a virgin.net email account and I am having real difficulties, even with the configurations suggested by the virgin site.
Info:
iPhone 4S
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Apr 6, 2011
I bought my desire hd a few weeks ago and all been working fine, then suddenly today it can't send emails anymore. I've checked all the virginmedia imap/smpt settings and all is fine, my virgin webmail is also fine. Looking at the virgin forums, there are a lot of people with HTC desires saying similar, but no one with blackberries / iphones / Galaxy etc reporting, so I thought it might have something to do with HTC?
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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May 6, 2012
My iPhone 3GS is being delivered to my house and I've got a virgin UK sim. I want to weather it will work as people on the net say that it does work and others say it doesn't.. I think that the device is on ios4.3.3 and wanted to see if it would work and also would it work on ios5 n if I ave it a go and it didn't work could I restore it to ios4.3.3...
Info:
iPhone 3GS
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May 15, 2012
How do I change my APN so that I can use the data network of Virgin mobile. I do not have he optio on my phone
Info:
iPhone 4, iOS 5.0.1
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May 4, 2010
hey all been lurking for a while trying to learn as much about jailbreaking and its issues before i took the plunge on my virgin 3gs. the rave reviews about the new spirit jb convinced me, so i did it yesterday and couldnt be happier. it was so easy, in fact it was anti climactic. i was expecting something to go wrong, or some sort of headache but it was so quick and easy. im a windows vista user so i just changed the compatibility mode to win 98 and it went without a hitch. so far ive added lockinfo and im using glaskart theme. cant wait to play around to modding it more. so just wanna say thanks to everyone on this forum, theres a wealth of knowledge here.4.0, who needs 4.0 now?
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Jul 6, 2012
I just got a Virgin Mobile iPhone 4S, and while I can make calls and receive texts, I cannot send out texts using SMS. I am able to send via iMessage to other iPhones. I have good strength and am on 3G.
Info:iPhone 4S, iOS 5.1.1, Virgin Mobile
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Jun 13, 2012
I have a unlocked iphone4s and I am wanting to know if it works with a cut down virgin sim card , and if it does do I need to change any settings
Info:
iPhone 4S
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Apr 3, 2012
Everytime i take a photo it takes the photo and you can see the photo going down into the box on the left but when you tey to veiw it it shows that there is nothing there. Also if i just try to go into my photos from the home screen it wont let me it goes into it for 1 second then just returns to the home screen.This is just a new replacement phone about one month old but the phone i had before this one had also started doing it before i got it replaced via insurance witch is what makes me think its obviously something iv done but i cant figure out
Info:
iPhone 4
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Jun 29, 2012
I am unable to access my visual voicemail on my iphone. It says unable to authorize access. How to get this working?
Info:
iPhone 4S
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Jun 30, 2012
i can't turn on my 3g on computer and alos unable to accsess Itunes
Info:
iPhone 3G, iOS 4.3.1
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Apr 2, 2012
I'm trying to setup a new exchange email account on an iPhone 4. This is normally pretty straight forward, however, on this particular phone I can't get into the Mail, Contacts, Calendars settings. When I go into Settings and click on it, the screen flicks up into the settings for a second and then boots me out of settings and back to the main display
I have tried restarting the phone to no avail and checked to make sure it has the latest software update. Is there anything else I can try before I resort to resetting back to default settings?
Info:iPhone 4, iOS 5.1, Business environment
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Apr 30, 2012
I am unable to access my cellular network on my iPhone 4 ...
Info:
iPhone 4, iOS 5.1
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May 4, 2012
i am unable to access itunes store from my iphone 4s
Info:
iPhone 4S
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Jun 2, 2014
my daughter has an iPhone 4 that is displaying the following message; Â
iPhone is disabled
connect to iTunesÂ
>slide for emergencyÂ
I have tried to connect to iTunes but the phone is not being recognized even though there is an iTunes account for it. The handset is an old one of mine and is around 3 and half years old.
Info:
iPhone 4
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Apr 17, 2012
I have had to rebuild my iphoto library and now when I connect my Iphone it no longer allows me to sync them.how I get it to access the new library?
Info:
iPhoto '08, Mac OS X (10.7.3)
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Apr 21, 2012
my iphone 4 (verizon) is connected to my home wifi but it's not working! when i go on Internet is says that it cannot connect, same with any other app that requires internet. it has the wifi symbol and everything. what's weird is that when i turn off my wifi (then 3g symbol replaces the wifi symbol) i am able to connect perfectly! i've tried all i can think of to fix this. restoring, rebooting, turning off and on again, forgetting my network then connecting to it again but nothing works!
info:
iphone 4, ios 5.1, verizon
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Apr 25, 2012
I changed my Apple ID a few days ago as required and answered the security questions. I am able to access my iCloud account, but cannot access the App Store from my iPhone 4S. I get a message that my password is incorrect.
Info:
iPhone 4S, iOS 5.1
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May 15, 2012
In order to access ITunes without getting the unable to connect message, I have to turn wi-fi off, wait until the app starts to load, than I can turn wi-fi back on to finish.
Info:
iPhone 4, iOS 5.1
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Jun 11, 2012
since syncing/updating this weekend, i cannot access my e-mail. says a password is required, but the settings are grayed out when i attempt to access.
Info:
iPhone 3GS (8GB), iOS 5.1.1
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Aug 31, 2014
I am not able to sync my iphone 5s as the system indicates unable to access itune store
Info:
iPhone 5s, iOS 7.1.2
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Jun 25, 2014
I own an iPhone 3GS, and have recently upgraded it to iOS 6.1.6. I was able to connect to Wi-Fi using a Netgear Cable Modem with WiFi capability. But the internet service provider upgraded this equipment, replacing it with an ARRIS Touchstone Data Gateway DG1670 cable modem with Wi-Fi capability. Unfortunately, I have discovered that I'm unable to access the Internet while connected to Wi-Fi, while using my iPhone 3GS, running iOS 6.1.6. I am completely able to connect my MacMini, a smart-TV, and an iPhone 5 to this ARRIS device with Wi-Fi. Â
I have contacted my internet service provider and they tell me that the problem is with my iPhone 3GS, not with their equipment. We very meticulously went through all the troubleshooting steps, but to no avail. I have also read all the Apple Knowledge Base articles here about configuring an iPhone 3GS properly, and I have also followed Apple Knowledge Base articles concerning optimal configuration of an internet modem with Wi-Fi capability. Â
I like my iPhone 3GS, it works well, but now I cannot sync it to iCloud, and now I must have Wi-Fi turned off to make it usable. I also understand that iOS 6.1.6 will be the last upgrade for the iPhone 3GS. If this is true, then I'm sadly disappointed with Apple's inability to keep up with technology.
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Mar 21, 2010
Cannot access the call,mail,safari or i-pod on my i-phone, all other apps I can access it' only the ones at the bottom (4 of with the Grey background) I have reset, updated and restored to original with no luck, any ideas?
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Apr 16, 2012
I can't access my Yelp account on the AT&T 3G network. I can't access it from either the app itself or if I attempt to use the browser. On the browser, I just get the error message that I've entered an invalid email and/or password when I haven't. I can only seem to access my account when I'm on a WIFI network. I've contacted Yelp & of course they'll get back to me within a week.
Info:
iPhone 4, Windows XP
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Apr 25, 2012
Shortly after I got my iPhone 4S, I added my gmail account to the mail app (not the gmail app),so that I could read my email on my phone, and specifically not using the Gmail app, but using the email app, and adding the Gmail account as an Exchange Server so that my Google Contacts would sync to the device. It worked for weeks. Now, suddenly, it says wrong password whenever I try to check my email. I have removed it and added it back. I did not change anything on my email account configuration that would cause this.
Since it happened, though, I have removed the account and re-added it. It seems that it would stop me from adding the account if I were using the wrong password, but it lets me add the account with no problem, and only gives the wrong password message after that, when it tries to begin downloading emails.
I have typed in the password enough times today to make sure that I am typing it in correctly. I have been able to log into my gmail account via the web successfully (proving that I do know my own password). I even downloaded and installed the gmail app and was able to use it to get to my email. But that leaves my phone with zero contacts, because I keep all my contacts in Google Contacts, and the Gmail app doesn't seem to add any contacts to the contacts list on the phone. I need it to work the way it was set up & working before today. I don't know if Apple changed something, if Google changed something, or what. I would think that there would be others using this functionality who may be similarly stuck.
So my question is: How can I access my Gmail account from my iphone and have my google contacts brought into the phone's contact list, and constantly synchronized with Google contacts, like I had going before today? With the addition of iCloud, it gets really confusing really quick. The simple solution that I was using was so nice. I will be sad if it is gone for good...
Info:
iPhone 4S, iOS 5.1
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Apr 22, 2012
Unable to access my email, says no server connected as well require Password for Exchange. I have entered a password that never accepts it
Info:
iPhone 4S, iOS 5.1
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Feb 24, 2010
i downloaded the sky tv app to my n97 on virgin and vodafone and it does not work, i was reading on the net that it will work on every network but not on all phones does any one know when it will be fixed.
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Mar 28, 2011
I recently received a new blackberry 9300 from virgin to replace my previous phone which was a blackberry 8520.On my previous phone it was shipped with the virgin media logo as the wallpaper and the browser icon was a virgin media emblem but both are not available on the 9300 OS6 update and when I click on the browser I have set virgin today as my homescreen but when I click on the your account icon it comes up with error and says I need to use the virgin media browser which I can't seem to find.Is it possible to download these anywhere?I am also being charged internet usage using the blackberry browser,I get 1gb on my tariff and my allowance has not gone down although I have been using the internet,I spoke to technical support at virgin who told me the OS6 update only has one browser icon but should switch to the correct carrier so I do not get charged but this does not seem to happen,
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Apr 20, 2011
I have a Blackberry Curve 8520 on contract with Virgin mobile. After an unfortunate incident with a puppy my phone ended up scratched, I do not have insurance so instead I looked for another model. I bought a Blackberry Curve 9300 off Ebay which stated it was unlocked to all networks except 3.
When I received it I put my SIM card in and it came up as Tmobile. I searched for a new network but it shows me all networks (including 3) except for Virgin. Does this mean I wont be able to use my SIM card at all? Or do I just need to take it to be unlocked again?
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Jan 29, 2010
I have had my phone for one month (curve 8520) with Virgin Mobile and managed to run up a bill of over £500. I put this on here to warn other Virgin customers to be very careful how they use their phone. There is a 25mb daily allowance for blackberry usage and a 1Gb monthly allowance for internet usage. I cannot understand what the difference is. When I contact Virgin I can check the balance of my internet usage - this never changes. Unbeknown to me I was using blackberry usage which I could not check with my provider. I had the facebook application and the ubertwitter application on the phone. These are now removed.As I understand from Virgin using any applications on my phone will mean using the blackberry usage which will not be enough and therefore I will get charged. Blackberry is marketing these phones to my age group - early 20's and Virgin are advertising it with application use.
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Jan 7, 2012
I have received an sms however when trying to access i get ' Uncaught exception :
java.lang.IndexOutOfBoundsException ' and can not open the sms function at all
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