IPhone :: ITunes Will Not Upgrade IP3G
Jun 27, 2010
So I have been looking forward to the new iPhone OS. Now it is out I want to update my 3GS, iTunes says there is a new version of iPhone software, click update to get it. But when I click it, it says "iTunes is upto date" WTF? iTunes seems be confused itself with iPhone. I tried to search to see anybody posted the same problem, could not find it. I have iTunes 9.1.1 (T2) on my MacBook pro. Anybody know how to fix this?
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May 17, 2012
After attempting to upgrade software for my iphone 4s via itunes, the upgrade failed and my phone froze with a picture of an usb plug.I even uninstalled security on my computer.
Info:
iPhone 4S, iOS 5.0.1
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Sep 1, 2010
I have 4.0 and want to upgrade to 4.0.1 but iTunes 9.2.1 currently will only let me upgrade to 4.0.2 even when trying to force the .ipsw file.
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May 24, 2012
I have apps that have updates and some are too large to update on my iPhone. I plugged my iPhone into iTunes and pulled up the apps that are installed but I can not find where I can start the updates. It looks like it does not automatically identify which apps have updates.
Info:
iPhone 4S, Windows 7
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Apr 7, 2010
I'm running 3.0.1 on a 3GS and never upgraded to iTunes 9 because I wasn't sure if it was safe w/ my phone being jailbroken. Since then, I haven't thought about it, but was wondering if it is safe to up iTunes 9 from 8.
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Mar 23, 2012
It keeps asking me to update to iTunes version 10.5, I did so for my computer as well as the iPhone. But after that, when I plugged in the iPhone to the computer, it asked the same question again.
Info:
iPhone 4S
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Mar 30, 2010
I have a jailbroken iPhone 3GS. Is it safe to upgrade to the newest iTunes that's just been released? I tried searching but didn't find anything relevant.
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Jun 21, 2010
i'm in the middle up doing the iOS upgrade on my 3GS and iTunes is "not responding!what do i do?? i know if i disconnect i'm going to get a non-responsive iphone... what exactly.... step by step... so i have to do to get my iphone back?
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Apr 11, 2012
I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate.
Info:
iPhone 3GS, iOS 5.1
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May 2, 2012
Can anyone tell me why my iTunes does not offer the iOS5 upgrade? It says that my version (4.2.1) is the current version.
Info:
iPhone 3G, iOS 4.2
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May 28, 2012
I was trying to sync my iPhone 3GS when I was prompted to upgrade it. I went ahead and clicked yes to upgrade it. I left the computer and whe I returned about an hour later it asked me to enter my passcode so I did. Then it did its thing for about 30 minutes before telling me there was an unkwown error while upgrading it. During that time the screen on the iphone switched to the image of the usb cord with an arrow poining at the iTunes logo. I restarted my computer and disconnected and reconnected my iphone and now iTunes won't even read it and my iPhone won't do anything other than display that same image of the usb cord and iTunes logo. I'm totally frustrated here. Help! I'm running Windows 7 64 bit, iTunes version 10.6.1.7. I know the cable is fine because it reads my iPhone 4S just fine. I tried restarting and relaunching iTunes and I've also tried holding the power button and home button down for 10 seconds and nothing on the phone's end.
Info:
iTunes, Windows Vista
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Jun 7, 2012
So, the mobileme deadliner is approaching and I need to upgrade my 3GS to iOS 5 and my imac to LION. I've sorted out the iweb histing via another server (phew) and have tried to upgrade to iOS 5 via itunes (10.6.1) but the message I get is that my iphone software is 4.2.1 and is the current version.
Q 1 - how do I get iOS5 on the 3GS?
Q 2 - do I need to load LION on my imac first?
Info:
iMac, Mac OS X (10.6.8)
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Mar 12, 2012
Yesterday I decided to sync my iPhone to a different PC which my husband uses to sync his ipod. Before I sync-ed I upgraded itunes to v10. When I tried to sync however I noticed that the contacts section in the Info tab had nothing in the list (i.e. The title reads "Sync Contacts with " followed by a list but the list is empty) and when I click the Configure button nothing happens. Anyway I checked the option to sync contacts anyway but got an error saying "itunes was unable to load dataclass information from sync services."
Stupidly I then chose to restore my iphone as suggested in the Summary tab and thereby lost all of the contacts on my phone which I of course cannot sync back.
Info:
iPhone 3G
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Mar 27, 2012
I am trying to upgrade my iPhone 4 to iOS 5. As my MacPro is still running Snow Leopard, I decided NOT to sync with iCloud but rather with iTunes. Every time I connect the iPhone, iTunes tells me the restore has been interrupted and offers to resume backup. When I do, it starts restoring, restarts the iPhone and then I get same message.... over and over again.
Info:
iPhone 4, iOS 5.1, iTunes 10.6 on Snow Leopard MacPro
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May 17, 2012
I upgraded to iTunes 10.6.1 and ios 5.1.1 on my iPhone 3gs and since then I have not been able to sync calendars with my outlook (2007) on my pc.I sync uing the USB cable and not via wi-fi. The sync appears to go through all steps in the process (5 of 5) but does not apply the changes to the iPhone (or to the PC if we try adding one to the iPhone). I have checked the correct default calendar on the iPhone is set as the pc calendar, and have even tried the advanced sync to overwrite all calendar data from PC to phone. But it stil has the original incorrect data on the phone.What else can I do?If I uninstall iTunes, will I lose all my music bought on the iPhone, or can I get this back again?
Info:
iPhone 3GS, iOS 5.1.1, iTunes 10.6.1 on PC
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Jun 2, 2012
I sync IPhone 4 to my itunes for the 1st time to upgrade the IOS and now it wont show my music it says i have it but I can't find it also when I plug it into my tahoe's radio and I try to listen to the music it automatically stops and i have to unplug it and try to play what ever again it won't ring at times and I haven't even wet this phone or drop it.
Info:
iPhone 4, iOS 5
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May 12, 2012
i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either
Info:
iPhone 4S
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May 9, 2012
i just upgraded my iphone 3gs and it did not finish the upgrade its stuck with the itunes usb cable displayed on the screen. i restarted it a couple of times and itunes does not recognize it
Info:
iPhone 3GS, Windows 7
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Jun 10, 2010
Can I use someone else's upgrade? Yes, this is called an "upgrade swap". AT&T will allow you to upgrade any line to receive a new phone. You can then activate that phone on any phone line you like. Apple is able to do this in store also, but it requires a bit more time since they have to call AT&T first. If you pre-order and recieve the phone by mail, you will need to contact AT&T to let them know that you will be activating the phone on another line."
My current situation:
I am on a family plan with a total of two lines. My line is not eligible until 7/23, so all I can get is "early upgrade pricing". My mom's line is currently eligible for "full upgrade pricing". I am planning on using my mom's upgrade to get an iPhone 4. I want to preorder the phone from Apple.com on the 15th, and hopefully receive it the afternoon of the 24th. From my understanding, the microSIM that ships with the phone will be programmed for the line whose upgrade was used. However, the iPhone Upgrade Guide makes it sound like I can call AT&T once I receive the phone (and before I activate it), and have AT&T switch the microSIM from my mom's line to mine. Is this possible?
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Apr 25, 2012
I have a message in my settings telling me that i can upgrade my IOS, but i don't want to upgrade at this time. How can i get rid of the red message mark?
Info:
iPhone 4S, iOS 5.0.1
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Apr 17, 2012
itunes is not reckonizeing my iphone or ipod. Ive tried everything including unloading and reloading itunes?? pls help
Info:
iPhone 4, iOS 5.1
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Apr 17, 2012
I followed the unlocked instruction from AT&T to restore my 3GS iPhone from factory settings. After completing restoring, follow the steps to set up the phone and stuck at activation screen. I inserted AT&T SIM card and connected to iTune but still failed to activate with following error message on iTune: "There is no SIM card installed in the iphone you are attempting to activate. Please disconnect and insert a SIM card in the iPhone." I have retry several times (including disconnect and reinsert the sim) but no luck.
Info:
iPhone 3GS, iOS 4.3.3
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May 24, 2012
I backed up to iTunes before updating iPhone, the update messed up the contacts list, and the backup file is missing from iTunes library.
Info:
iPhone 3GS, iOS 5.1.1
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Mar 12, 2012
When i tried to update my phone a message popped up saying it had failed. now my iphones screen just tells me to plug into itunes. i tried resetting and that didnt even work. itunes wont recognize my iphone either
Info:
iPhone 4S
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Apr 20, 2012
i have a customer who has a iphone and needs to update to ios 5.1 for a corporate app to work. he does not have personnal machine at home to install itunes on, and the company will not allow itunes to be installed on any of their systems (you cant even run the installer as its blocked).i have my own machine that i connect to their guest wifi but when i try to download the ios 5.1 update, it says 36 hours remaining (i think they are blocking the traffic).is there a way to download the firmware while i have my machine at home and then install when i am back with the user (i only see the user for about 1 hour a week)
Info:
iPhone 4, iOS 4
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Apr 23, 2012
i am stuck in a tricky situation and would things first i know this is quite a frequently asked question as i have done a bit of searching on the net about it however could not not find anything that totaly matches myproblem, i have recently purchased a brand new laptop which runs windows 7 compared to my old desktop which ran XP, i have tried syncing all of my iphone 4s contents onto my new laptop's itunes library including everything not just music or videos and i got the infamous pop up "The iphone is synced with another Itunes library. Do you want to erase this iphone and sync with this Itunes library" the problem is that my original itunes library does not exist no more as my desktop was completly wiped and had XP redownloaded onto it again because it had a virus, which also wiped all of my hard drive so i cant even get everything i backed up off of my phone from it, i have managed to sign in to the itunes store and allowed my laptop to work with itunes,i have also transferred my purchases from my phone to my new itunes library but this only includes my apps and obviously not my contacts and photos and everything, i still get the pop up if i go to sync my apps from my library anyway, is there any way i can delete my original itunes library without it even existing anymore so that i can just start afresh and sync everything i have on my phone now directly to my new itunes library? or do i need to purchase this iphone rip/backup/store software that everyone goes on about or something? to be honest its really annoying my now as i just want to be able to sync everything like how i used to,
Info:
iPhone 4S, iOS 5.1
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Jun 13, 2012
Why can't I get the songs ripped from my CD's into i-Tunes to sync onto my i-Phone 4S? Only those purchased from i-Tunes show up.
Info:
iPhone 4S, Windows7
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Mar 30, 2012
I recently updated iTunes. The update went smoothly, but immediately after the update iTunes no longer shows my iPhone4. The diagnostics show that everything is okay with exception of the no iPhone connected error. I've run through all of the Apple helps but nothing has fixed the problem. The same problem occurs on other user profiles on the same computer. The computer is a 64-bit Windows 7 machine. Windows 7 shows the iPhone and I can access it as a camera or drive. I've re-installed the phone USB driver but still no go. I can plug my phone into another computer and the sync works fine.
Info:
iPhone 4, iOS 5.1
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Apr 7, 2012
My iphone4s will not let me go any further than it saying to plug into itunes....i dont even care about using itunes!! I restored it to its original settings and it still tells me to plug into itunes when i plug it in it tells me that i cant do anything pretty much
Info:
iPhone 4S, Windows XP
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May 17, 2012
I have an iPhone 4, running OS 5.1. 1.
When I workout, I would like to exclude some songs, podcasts and audiobooks from shuffle mode. How can I do that?
I do not use iTunes and sync to my iCloud account instead. Is it feasible or do I need to install iTunes?
Info:
iPhone 4, iOS 5.1.1
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May 21, 2012
How can i see if my pictures are being sync to itunes when i just did is copy to itunes and not plugged my iphone to computer? is there a possibility that it will still sync? even if i don't plug my iphone to computer?
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