IPhone :: Apple Support - Antenna Error Missing Protective Coating?
Jun 25, 2010
http://arstechnica.com/apple/news/20...n-this-way.ars According to Ars. Check out the last paragraph. Here's the quote from the link on the Ars page. Looks like the guy was talking to Apple on the phone and they're sending him a new one. update on the reception issue from my buddy who has been hitting his head against the wall: Got off the phone with Apple. They're sending me a new one overnight. They said they're aware of the issue, and it has something to do with a missing protective coating on some of the parts. Hopefully it's not a bunch of baloney BTW, Apple has amazing support. Friendly, knowledgeable, professional. They really do take care of you. Every time, in my experience.
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Jun 30, 2010
My iPhone 4 has been really buggy with the data connections on 3G. I run Speed-Test.Net on it and it barely registers sometimes.....I have to turn it off, reset the network, put it in airplane mode, and then once in a while it will kick in with decent 3G speeds. I thought I was going mad or just imagining this due to all the talk about the antenna. Then I did a test beside someone else's 3GS and I knew there was a problem. I called ATT and got the tier 1 tech. They tried all the stuff I tried above and the Speed-Test and the latency test were all still terrible numbers.
They made me an appointment at the Apple store for 5:30 PM today. I show up and I don't even tell the genius my problem and she is like they are working on the 4.0.1 firmware fix. She did not even look at my phone. The problem is apparently very widespread, and really has nothing to do with the antenna, and that the shorting is just a symptom of the software glitches and the real issue was the switch from the normal sim to the micro sim. Apparently the software was written for the regular sim, and then they made an 11th hour switch to the micro sim, and it was never properly tested. She also said that all the Apple store employees that have the iPhone 4 have the same issues and they are all bummed............
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Aug 5, 2010
Just curious, if there are any major problems people are having with their iPhones at all?
I'm tempted to get one but what's holding me back is the antenna issue right now, but I was also curious if there were any other problems people were having?
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Jun 7, 2012
apple id won't let me change my credit card info it keeps saying to contact apple support
Info:
iPhone 4S
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Jul 12, 2010
Is the O-coating on the iP4 better than previous phones? I'm not getting many finger prints...and liking the phone nekid
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May 20, 2010
So my iPhone 3GS headphones (with the mic and remote) stopped playing audio out of the right earbud. First I went into the Apple chat on the store page and the lady said that I should be able to set up the replacement online and she then gave me the link.
The page then asked for my serial number, what was broken, what part i needed etc. simply enough really. Anyways of course there was the $29 dollar hold on my credit card until they got the replacement back but that wont be a problem.
What I was surprised about was the fact that they would pay for priority overnight for just headphones. confirmed the request Wednesday 19th 2PM, replacement was delivered Thursday 20th at 11:18am.
Just reinforced how great apple support is in my opinion
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May 7, 2012
just wanted to know if there is a application too use this site forum on iphone ?
Info:
iPhone 4S, iOS 5.1
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Apr 11, 2012
My Apple Mobile Device Usb Driver Does'nt Show up in my Device Manager. But when i go Control panel>> Admin Tools>> Services its there but when i go Start>>Run type in devmgmt.msc an the device manager comes up an under the heading Universal Control Bus Contoller the Apple mobile device usb driver is suppoed to appear but it doesnt all my other usb attached devices do
Info:
iPhone 3GS, Windows XP
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Mar 29, 2012
On Saturday when I was charging my phone I noticed a burning smell and immediately ran over to my iphone and pulled out the charger cable which was glowing red and smoke was coming from both it and my iphone 4. My phone although slightly fire damaged in the charger dock was still operational, however, when the battery ran out and I tried to charge again on a different charger it would not recharge. I took my phone into the apple store (Toronto Eaton Centre, Canada) and received terrible customer service. The 'genius' took maybe 5 seconds to not listen to my complaint before running off with my phone and charger and then coming back with a new handset and cord and asking me to pay for the replacement. I have since spoken to the manager of the store who was equally unhelpful or concerned about the issue and informed me that he couldn't help because they have since lost my old handset in the apple warehouse system.
I am not only concerned that my current handset could now catch fire, but I am also concerned at the level of disinterest from a company about what is clearly a dangerous fault. What could have happened if I was asleep when it was charging?
As a consumer, this is my first apple product and I had been looking at buying a macbook very soon, however following this incident where I have been penalised through no fault of my own for using a dangerous handset. Then the total lack of concern, apology or interest demostrated by apple has put me off ever using apple products again. I would urge others to be very very careful when charging their handsets as this could have been a lot worse. If your phone is damaged certainly do not expect any support or assistance from Apple.
Info:
iPhone 4
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Apr 24, 2012
I have a prepaid phone from ATT and they said that the way that Apple sends data doesn't support the prepaid service. I was just wondering why they did that? If it was intentional?
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Aug 27, 2010
my friend told me the iKlear I was using the clean my phone removes an "oleophobic coating" (which I have never heard of before) on the screen. Is this true? If it is, don't you think should say in big red letters "DO NOT CLEAN SCREEN"? Or maybe, iKlear shouldn't advertise a product that can damage an iPhone 4 as "iPhone safe". I got the really expensive user-damage Best Buy warranty because I have had horrible luck with my iPhone and iPhone 3g (take amazing care of them, no scratches or anything, but I drop it once after a couple of months of proud ownership and it shatters everyone else seems to have super phones because they can drop it repeatedly with no problem).so if the oleophobic coating was taken off I just need to pay a $10 restocking fee to get a new one. Is there any way I can tell if it was taken off? It does finger print, but it's not like it didn't before I cleaned it.
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Jan 26, 2010
I hear the 3GS has a special coating on the screen, do I still need a screen protector?
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May 8, 2012
my iphone was stolen, I need to turn off imessage as I am using an android phone whilst waiting for iphone 5. I can text iphone users but no iphone user can text me as they go to imessage, my carrier (Vodafone) cannot help. I cannot see how to turn off imessage online and Apple telephone support?
Info:
iPhone 3GS, iOS 5
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Aug 14, 2010
If you apply a screen protector to the iphone screen then later decide to take it off can it remove abit of the oleophobic coating? If not then does the oleophobic coating wear off over time with normal use?
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Aug 13, 2010
i still have the film on the back of my i4 (the one that it ships with) and I can't use the camera flash because of this film (all pictures are blue). I have a film on the front with cutouts for everything, I just need one for the back of the phone, that has a hole for the camera and flash. any recommendations ?
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May 14, 2012
got message "iphone configuration utility failed locate apple mobile device support". Deinstalled everything and installed brand new itunes and config utility but error is staying. Found a solution thats about copying some dll's from 2010 - but still no success. Have spend half a day only to start a program Operating system is win7 32-bit I want to create some config files for my iphone, i don't even need direct device access on my Laptop.
Info:
iPhone 3GS, Windows7, utility 3.5
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Jul 13, 2010
I'm still using my iPhone 4 without a case or any screen protector, and am looking for a full-body protective film/skin.I've been reading a lot about BSE, Zagg, SGP, PS, Wrapsol, Skinome - all those screen protectors/protective films. My question is: is there that big of a noticeable difference in quality between those and a $1.99 screen protector from Meritline?
I used the Incipio Feather on my 3GS, and used the screen protector included. It was clear; I had no trouble applying it; it didn't feel "orange peely" - it basically worked fine.
Does anyone have comparison pics (even on an old phone) that shows the diff between generic cheapo films, and the ones that cost 10x as much?
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May 1, 2012
Looking for a protective case (I've got 4 young children that would love to get their hands on it, and I tend to drop my phones), but don't want it to affect sound or the flash.
Info:
iPhone 4S
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Jun 16, 2012
Apply Store App is missing from my iPhone 4S. After purchasing an App it loads to my PC fine, loads to my IPAD 2 but, does not load to my iPhone.
Info:
iPhone 4S, iOS 5.1.1
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Jul 17, 2010
I just did a quick comapre of the E72 and E73 manuals, and it appears that the E73 Mode for T-Mobile does NOT support UPnP and DLNA, even though Nokia's own Spec sheet says it does.Did T-Mobile yank this out, or was this an oversight on Nokia's part?
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Apr 13, 2012
please contact itunes support to complete this transaction
Info:
iPhone 4S
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May 26, 2012
contact iTunes support to complete this transaction
Info:
iPhone 4, iOS 5.1.1
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Jul 24, 2010
I was wondering if anyone had suggestions for a case for the LG Rumor Touch. I was thinking about a body glove or one of those universal pouches that clip on to one's belt.
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Jun 28, 2010
Purchased the New Nokia N900 through Nokia Priority Dealer (Pinnacle Solution II). Address 111, Krishnappa building, Below Corporation Bank. N.H.7. B.B Road. Yelahanka. Bangalore 560064. The manager indicated that the Nokia has not depatched the transparent LCD protective film for the touch screen LCD and It will be available after 2 days. Now the manager is indicating that it will take months and it will be charged. I want to know whether all Nokia N900 comes with the transparent LCD protective film to protect the touch screen or do I have to purchase as an accessory.
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Aug 18, 2011
Anyone find a protective case that works with the car dock? All communications with Moto have not yielded a solution. You would think that when they designed the dock for use with a protective case, they would have had one in the lab with them and they could tell us which case was compatible.
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Apr 15, 2012
I started backing up my iphone, but now it is saying error message, that the pairing record is missing from my iphone. I have been doing this for a couple of hours now and still my phone is not working.All of my contacts are gone, etc. How do I back it up, do I restore it?
Info:
iPhone 4
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Mar 17, 2012
been disabled for about a month... i use this for an iphone 4... just states "your apple id has been disabled" ... i am unable to update my apps / download new ones as a result... I have downloaded and updated my itunes account... and reset my password... no change...
Info:
iPhone 4, Windows7
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Mar 25, 2012
I need help: i've put in my apple id along with password several times but keeps saying that your apple id is disabled. i've changed password and card details but it keeps saying it?
Info:
iPhone 3GS
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Apr 17, 2012
I had to reset my password and since then I have had problems with downloading from the app store! When I try to download apps from the App Store, I get the following notice: "This Apple ID is only valid for use in the UK."... but I live in The UK! I checked in Settings > General > International > Region Format, and it does indeed say UK. I also checked my region from within my Apple ID account, and it also says UK. My card is registered to the UK too! I have signed out of iTunes and logged back in again but I am still receiving the same message!
Info:
iPhone 4, iOS 5.1
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Jun 24, 2012
I am trying to update some apps and when I enter my password it pops up that my apple id has been disabled. I have went through and reset phone changed password still same message pops up.
Info:
iPhone 3GS, iOS 5.1.1
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Mar 24, 2012
My iPhone 4 isn't getting service at all... I tried to restore it, but it didn't work.
Info:
iPhone 4, iOS 5.1
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