Huawei Nexus 6P :: Screen Remains Off During Phone Call
Nov 2, 2015
Having issue with the screen remaining off during a phone call? Screen won't come on during the call, won't even come on from the power button being pressed... So I basically can't even hang up a call on my end without rebooting...
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Oct 30, 2015
So just got my 6p yesterday but it seems as though ambient display although turned on is not working ND when I answer a phone call my screen stays black during the call and won't wake up.
So apparently it's because the tempered glass screen protector is covering the proximity sensor. I still have to actually test that theory out once I get a new protector but from doing some digging that most def it. Just a heads up I used the one by super shieldz so don't buy that one until they make a cut out for the sensor.
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Oct 31, 2015
Love my 6p. But every time I use the phone and put it to my ear it switches to speaker and I have to toggle the speaker on and off. The speaker icon does not turn on when it first happens. Am I missing a setting or do I have a problem with the phone?
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Nov 10, 2015
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Fully stock and up to date firmware
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Nov 9, 2015
Do your Nexus 6P screen go black during a call. Mine does on every call. My display settings is set for 1-minute. I call Huawei support. The lady says that the screen is suppose to go and stay off during a call. Never heard of that from a phone. You cannot respond or do anything during the call.
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Nov 11, 2015
So I just got my phone and am having an issue. When on call pulling the phone away from my face doesn't turn screen on. That might be my glass screen protector. But hitting the power button doesn't wake it either and volume during call doesn't work. I can't hang up or anything until the call disconnects.
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Feb 8, 2016
I just got my Nexus 6P. The volume of music is very loud, but of the phone-call speaker mode very weak despite me putting it at max volume while in call.
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Nov 18, 2015
How to setting answer phone call by push home button or using fingerprint? It is not easy to swipe to right when I use the left hand.
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Nov 7, 2015
If I'm on WiFi and make a call the phone won't ring but if I turn off WiFi I could here it ring before they answer ....
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Nov 8, 2015
Both mine and my wife's 6p's are not able to access the internet while a call is in progress. My phone is unlocked & rooted, however my wife's is complete stock so I know that can't be the issue. I've also tried disabling the "enhanced" calling with LTE under cellular networks on both devices and this doesn't fix the issue, either.
After going into my Verizon online and adding the Advanced calling 1.0 feature to my line, then rebooting my phone, and waiting a few minutes, things automatically started working.
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Jan 19, 2016
I will be listening to music through headphone, and a call comes and it isnt through headphone, I call with headphones in and call goes through phone speaker as if I do not have hadphones in at all.
If I press the speakerphone button, I will then hear through my headphone, but still cant talk through headphone mic.
I thought the call screen is supposed to give you options (headset, or headphones) but I think only saw it once, only thing the button does now is just switch the speakerphone and off the speakerphone.
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Nov 4, 2015
I have the setting checked but its not detecting the voice command.
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Jan 16, 2016
I've got my nexus 6p two weeks ago. In the last week i've noticed that the phone is always awake, even with screen off. In the first days of use doze was working well and i didn't have problems. It doesn't seem to be regular.
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Dec 20, 2015
Just got a brand new Nexus 6P yesterday, camera was working fine. Woke up this morning and the camera produces a black screen. Cleared camera data, cache, updated, tried third party apps, then performed a factory reset. All to no avail.
It is still locked I haven't unlocked the bootloader or even rooted the device yet... literally got it yesterday.
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Dec 3, 2015
So I thought I can use "OK Google" when screen is off and it's not on charger. I can get it working on lockscreen and when it's plugged in but off the charger screen off I can't get it working.
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Nov 1, 2015
My phone screen would turn on to show the clock only over a black background when let's say I throw in on the bed or put down "not gently". Is this a feature Google added?
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Dec 20, 2015
I know you can do this with smart pairing of Bluetooth devices but I was hoping to be able to do the same for when I'm playing music through my car's auxiliary jack / over the phone's speakers. I've done a fair bit of googling but haven't found a solution. I use llama app on my phone to trigger events and have tried setting a trigger using the music app to trigger the screen lock to disable but it doesn't work. I'm wondering if it's feasible to somehow trigger screen lock to be disabled when a music app is active?
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Nov 3, 2015
I was wonderingly if the phone heats up, does the screen brightness throttle back to low?
Or can you put for always having the brightness all the way on high?
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Jan 26, 2016
I run a very small business and I'm occasionally on-site at my customers office most of the time. So whenever i'm out, i divert my office number to my Nexus 6P.
So the issue is that it's quite difficult for me to distinguish between a personal call or if it's a diverted call from my office to my Nexus 6P. Previously on Nokia or certain Samsung phones, there was an 'indicator icon' showing that it was a diverted/forwarded call. This worked for me tremendously.
It's definitely a phone feature and *not* a carrier issue. Have downloaded 3 apps (2 free and 1 paid) from the Play store, but they all do not seem to work. Am on "Pure Nexus" ROM.
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Jan 8, 2016
I am seeing this issue increasing on daily basis. My phone is usually in my pocked (not in doze) or some times lying around on the desk (dozed/not dozed, but still notification should deliver late). But I have noticed that in both situations, I don't receive any notification until I actually turn on the screen.
As soon as I turn the screen on, notifications start to come in all together.. (around 4-5 notification comes together). It seems that they were pending to be delivered but were never delivered to the device until I woke it up and data connection restored.
I understand that in doze mode, notifications are delayed but are delivered, but in my situation they are not even delivered until I turn on the screen and wait a couple to 5 seconds.
- I am on Stock Android without anykind of root (systemless or regular).
- I don't have any kind of advanced battery saving mode on or app installed (greenify or clean master etc).
- I don't have battery optimization for whatsapp still no notification comes in
- I see it on both Wifi and LTE..
- Cellular notifications like sms, mms or calls are not affected with this issue, they come on time.
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Nov 18, 2015
When I take/get a phone call my display stays black when i remove it from my ear for at least 5 seconds even pressing the power button doesnt wake it up ... I am on stock 6.0 but i also got that problem on cm12,1
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Feb 14, 2015
It just started with my N6. I can cover the sensor with my finger and the screen goes off, while on a call.
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Oct 1, 2014
Stock 4.4.4.
Rooted
Locked
If I am using another app and receive a phone call, I am not able to answer it. The navigation buttons stop responding and the pull down drawer won't allow me to answer. I noticed this behavior over the last few weeks.
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Jan 30, 2016
Just got my 6P today, activated it on Verizon, and noticed I have no internet access while on a call. upgraded from a Galaxy S4 which was able to do both at the same time.
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Nov 12, 2015
Noticed that others can barely hear you when on speakerphone and using hangouts to make a call with your Google voice number?
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Dec 17, 2015
I don't know what else to call it but lately I've been having issues where I can hear the person on the other end of the line but they can't hear me. It's like 1/2 the call drops. Doesn't seem to be a mic issue b/c it happens over bluetooth, wired headphone and on the device headset.
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Dec 30, 2015
I have one major issue with my N6P, the in-call volume is way too low... I can barely hold a conversation in the street or in the tube.
I didn't have this problem with my nexus 5. How I could boost the in-call sound ?
I'm on stock 6.0 rooted with xposed
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Feb 5, 2016
My nexus 6p has worked fine for months however I woke up yesterday morning to find it would not play a video on YouTube. Continuing to use it I noticed the following symptoms:Wont play videos of any kind (youtube, Facebook etc)Speakers do not work at all phone hangs and will not connect during incoming or outgoing calls. The call may connect after several minutes of the screen hanging on the blue calling screen however speakers don't work anyway.Phone restarts itself randomly.I have tried a hard reset from recovery, wiped cache, booted to safe mode etc with no change. The phone is bone stock and has not been rooted.
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Jan 27, 2016
how can i disable the vibration of masseges or whatsapp or any notification while i'm in call?
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Jan 28, 2016
I understand that only one speaker work while on call but its extremely quiet..I know both of my speaker work since I play youtube and its loud as hell.
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Jan 19, 2016
I have a problem with my nexus to 6p , lose the phone connection and I can not get it back , it says only emergency calls and need to reset the device to return the network....
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