HTC Sensation :: Screen Completely Unresponsive?
Oct 5, 2012
I've got an issue with a HTC Sensation. The touchscreen will not unlock whatsoever. The phone turns on fine, new notifications pop up on the top bar and the screen on/off button at the top works fine, but the silver ring at the bottom will not pull up to unlock.
This happened afew weeks ago, I took out the battery, left it out for a few hours, put it back in, did a factory reset and it worked. I've since installed a few more apps and accordingly, the screen does not work at all, I've tried pulling the battery but to no avail, nothing will work, I'm still getting messages through and phone calls but can't unlock the screen to answer!
Does anyone know of any way to bypass the lock screen at start-up so I can just do a factory reset again??? I have tried starting up in safe mode, but this doesn't work.
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Mar 8, 2012
I've HTC Sensation Z710e, screen becomes unresponsive very often. Whenever i switch on by pressing the button at top, sometimes it become unresponsive. Sometimes by pressing 5-15 times it becomes responsive. But, some time i have to remove the battery and start again to put it into active mode. I really don't know about this problem. I also did factory reset but in vain.
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Jun 16, 2012
Recently my Ray's touchscreen has stopped working completely; the screen its self works, as do the volume and power buttons, but it won't register any touch - I can't even unlock the slider. Tried all of the usual things, recharging, leaving the battery out etc. In the end I used the repair tool which installed ICS, and that actually worked for about two days, but the same problem just came back.
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Oct 6, 2011
So this morning I took my Xperia Play out of its charging dock, to find that the touch screen is now completely unresponsive.I have tried updating and repairing the software through the PC companion, but the screen is still completely unresponsive. The phone is still (technically) working, and can be navigated by using the PS controls, but the touch part of the screen is not working.
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Aug 13, 2012
i upgrade the last version for my Xperia Play but unfortunately the touch screen is now completely unresponsive, The phone is still (technically) working, and can be navigated by using the PS controls, but the touch part of the screen is not working.
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Apr 6, 2015
all of a sudden, after my dinner this evening, my S6 edge was completely unresponsive.
pressing the power button for 7+ seconds, as per Samsung, did not work at all. totally black screen, no response. pressing the volume DOWN button, power button, and the home button, also to no avail. on the other hand, while on the phone to TMobile's customer service to report this non-functional brand new phone,
i was continuing to press the abovementioned buttons frantically. well, while i was talking to TMobile via my landline, the phone eventually booted up. this was VERY haphazard. The only thing i recall reading about this was to press the power button for 7 seconds, which Samsung had said was the equivalent of pulling out the battery.
right. that's bogus. that did nothing for me. yet, by pressing the volume up or down button PLUS the power button PLUS the home button,
i don't know exactly which combination eventually worked, as i was trying various permutations, eventually, the phone booted up. this does not give me confidence in this phone.
What eventually i did to make this phone boot up eventually. all i did was to be on the phone with TMobile and press the power button plus the volume up or down button, plus the home button, and eventually, it rebooted and came back to life.
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Nov 22, 2015
I am having an issue with the 950s screen responsiveness and hoping a few other ow red could confirm if they are also so I know if it's a bad screen or something else.
When the phone is laying flat on a hard surface the screen is completely unresponsive. As soon as a pick it up everything is fine.
The other issue is in regards to the keyboard which seems to be hit or miss on recognizing input near the edges of the screen.
I suspect it could be the tempered glass screen protector but I don't want to remove it if others have the issue if there is a known software issue.
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Jan 25, 2012
I phone recently developed a problem with touch screen becomming completely unresponsive. I googled and found its a common fault with Sony Handsets. Now let me explain the list of tasks i did in order to get it back to work but invane 1- Tested a new touchpad 2- Software update 3- Software downgrade 4- Deassembling and reassembling
i think i didn't miss anything but still its not responsive. It does sometimes response but if i do restart battery pull, open back case its unresponsive again. According to my knowledge its not a hardware issue as if its hardware and need new one i already tried that its software issue and it seems that entire screen is selected when i try to neviggate through the gaming keys. I am still unable to belive that sony ericsson has still not provided any fix for the issue. If anyone has any idea or any third party software for screen please advise.
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Aug 15, 2011
After using the HTC sensation for almost a month. I have observed the following issue which only HTC can answer.
1) Random Reboots
2) Touch Screen unresponsiveness (Rather a dead screen)
Most of the people complain about the touch screen being unresponsive. Whereas for me the touch screen goes dead and I have to do a hard reset every time the screen goes dead.
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Mar 13, 2012
Won't charge, or won't show it's charging. I doubt that's connecting. Won't connect to the laptop. Who do I go to get it repaired?
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Jul 26, 2011
Suddenly, today, while checking email, the screen on the device when completely white (there was absolutely nothing on ther screen - I've read that the WSOD often has a symbol or something on the screen, this was strictly white)So, I pulled the battery from the device for a couple of minutes. Upon replacing the battery into the phone, the LED lights up for a couple of minutes and then the screen proceeds with the typical reboot screen... the "blackberry" with the loading bar. Once the bar is full and loaded, the screen goes black and the LED turns off. From here, the device is completely unresponsive.
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Mar 25, 2015
I have a Sony Z3 and out of the blue yesterday the touchscreen became completely unresponsive. I have restarted countless times (with power & volume up button), fully charged, given it 24 hours and have just tried a repair using Sony Bridge.
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Apr 25, 2012
The home button on my 4S is completely unresponsive. Additionally, when I turn the phone off, it restarts all by itself. I've tried a few times to reinstall software, but that hasn't corrected the problem.
Info:
iPhone 4S, iOS 5.0.1
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May 31, 2012
For a while now my home button has been sporadically unresponsive - I'd press it a couple times and then it'd work. This morning however, it won't respond at all, which means once I enter an application I can't exit it at all. I can't reboot it by pressing the Home/Wake buttons together either, since obviously the home button isn't working, and I'd rather not restart it every time I want to do something.
I think this is more a hardware problem than anything else and means I might need to get my phone replaced, but it's out of its 1 year warranty period. I kept dropping it, even with a case on.
Info:
iPhone 4, iOS 5.1.1, cracked screen, I dropped it a lot
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Jun 4, 2014
this problem is only occuring in Apples Photos application.
when i open the photos app, it works fine does not crash. however when i close the app, then open it again it crashes and is completely unresponsive. this problem started since i updated my iPhone 5 to iOS7.1. Â
To resolve this problem, i have to terminate the app then re-open it again. but i dont want to hav to do this everytime.
Info:
iPhone 5, iOS 6.1.4
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Apr 5, 2012
I was using phone and it went dead. It had battery life left but is now completely unresponsive. I am worried about losing my photos and my contacts.
Info:
iPhone 4, phone is nonresponsive
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Dec 2, 2014
IPhone 5c was sporadically charging and now completely unresponsive to charger. !! I tried the removing of the lint but nothing changed and now it's not charging at all! I need this phone due to my work. What should I do?
Info:
iPhone 5c, iOS 7.1
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Sep 3, 2010
Yesterday i dropped my storm and it shut off completely, no cracks on the screen nothing. I did a battery pull repeatedly and charged it over night, at first the red light would blink whenever i hit the power button and now its completely unresponsive, no red light at all. Will not even show its charging, my computer will not detect it.
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Jun 24, 2012
i need help with my phone. I have the HTC sensation XE beats. The screen is completely black but it starts up and charge light comes on when on charge. Is there anything i can do. My phone provider wont help me and want me to pay a fee if they say its my fault.
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Dec 24, 2011
How to download bluray digital copies on to the sensation. I have been trying for months to do it and I'm beginning to lose my patience.
I want to take advantage of the screen size and quality but I cant figure out how to get the digital copies on to it.
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Sep 2, 2014
my iPhone 5c screen became unresponsive it's on home screen and won't let me slide to open so I can't restart it, I tried restarting it and didn't work and just restored it and still not working,
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Dec 26, 2011
I have this weird thing going on with my Atrix. I've had it for about six months and it was fine until now. What happens is that the touchscreen stops responding after it is turned off (pressing the power button) and back on. I can't unlock the phone, but the volume buttons are still responsive and I can still turn off the screen. If i reboot it (by removing the battery), it boots up just fine, with the screen working perfectly. It'll sometimes stop working when ending a call. The weird thing is that it doesn't happen everytime I turn off the screen, and when it happens, if I turn it off and back on it sometimes starts working again. It also seems to happen more frequently when the battery is low.
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Mar 1, 2012
I'm just wandering if you can create photo albums on the Sensation XL.All my pictures are currently in the "All Photos" album
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Jan 27, 2012
I've just flashed my phone and installed android 4.0 on my sensation. The phone works great except for the fact that I now have an issue with a high pitched sound coming out the 3.5mm headphone jack which is connected through my car audio system, when i try to make a phonecall. My music plays fine through the same setup so not sure what is causing the high pitched noise when i try to make a phonecall.
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Jul 8, 2012
I tried using HTC Sync but I always receive an error that says "Fail to mount/unmount device storage card. (1020)". I can't believe a phone this expensive makes this process so difficult.
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Feb 12, 2012
I have had my Sensation for about 6 months now. I am having significant problems with it. It is very slow and it continually resets to the white HTC screen screen and proceeds to reload. This happens when simply trying to touch the "home" key or the back key.
I cannot resolve the problem. I have removed all apps.
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Feb 23, 2012
I somehow lost the phone shortcut on the lock screen (the most right one). I try to go to personal -> Lock Screen -> Settings -> Tap on the shortcut to assign an app. The problem is, there is no "Phone" app to select.
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Mar 12, 2012
I have had the sensation XE for a month or more now and did not face any problems. Have not installed anything other than from market. Day before yestersday night, i went to sleep with my phone at 60% battery left and alarms turned on for 6:00AM. When the alarm started ringing i saw that the screen was grey in color and could not turn the screen on, nor could see anything at all. I pressed the power button, but it turns off the alarm but the screen still stays grey but nothing is visible. The power button also does not help to switch off the phone neither does the volume keys help. I have to remove the battery and reinsert it to get the phone back to work. and when i switch it on again the battery is still 45%. I wrote to HTC service center and they asked me to do a master reset. I did, twice, but the problem still exists. Its so random that i cannot predict What triggers this. It happend once when i was doing nothing and nothind went off ( alaram, or call or message)
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Mar 14, 2012
For the last couple of weeks my screen has been starting to act kind of weird. The problem is that the screen become unresponsive from time to time. For the most of the time when the screen stop responding I can "reset" it by pressing the sleep-button and then wake the phone up again or tilt it to landscape-mode. It's very enoying and I don´t know what to do. For example, just a regular text/sms takes like 8-9 "resets" as described above, to finish.
I use the latest software for both iOS and iTunes. The phone has not been a subject to "brute force" or any kind of liquids and part from a few very small scratches the phone looks like new (kind of).
Info:
iPhone 3GS, iOS 5.1
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Sep 5, 2014
I've been having some trouble lately; with my iPhone 5s running iOS 7.1.2, 64 gigabytes of storage. It was running completely fine until a couple of days ago, when the screen began to not react to my touch. I initially thought it was a hardware problem, but the phone has not taken any damage as far as I can tell and the screen resumes working when I restart it. The screen works, for the most part, on the right side; but from the left edge to about a centimeter in it is completely unresponsive.
Occasionally, the phone will begin to act as if I am tapping it on the left side, although I am not touching it. Turning the phone on and off again provided a temporary fix, as did hard resetting it and factory restoring it, but after a few minutes of being on it becomes unresponsive again. I cannot unlock it without using the fingerprint reader due to the unresponsiveness, but once I do unlock it there is not much I can do without the left side.
I tried removing the screen protector but nothing happened, so that is eliminated. I did, however, get a new SIM card and service carrier recently, but that seems unconnected. The climate I now live in is much more humid, so that could be a problem, but a new, state-of-the-art phone like the 5s shouldn't be having problems with that, right?
Info:
iPhone 5s, iOS 7.1.2, AT&T Unlocked
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Jul 20, 2011
I have had the phone for about three weeks now. I am past the 14 day remorse period and I didn't start having problems till after this period... Sometimes the phone will just reset bact to the white HTC screen then return to the home page after a few seconds, it sometimes asks to send the error report and sometimes it doesn't. It only did this once or twice out of the blue but now I am noticing it is doing it more often now. The phone has now also started to reboot back to the white HTC screen then show the t-mobile red letters screen then start up. One time it was completely off even though it had battery power and I had to turn it back on. Just last night I was in the middle of a phone call when the phone just dropped the call then rebooted to the white HTC screen then said it recovered from a fatal error or whatever the message says and asked me to report it.
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