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Aug 5, 2015

I shut down my phone for a couple hours and turned it back on. Then I watched YouTube and listened to music for another couple hours. Suddenly, the volume just started turning itself all the way down randomly? It's never done this before and it's a brand new phone (HTC One M9). I'd like to know how to fix this ASAP because I use my phone for music and videos a lot. I am not accidentally hitting the volume buttons because for music, I often do not hold my phone at all.

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