Galaxy S6 Edge :: Can't Get Fingerprint Lock To Work
Jul 5, 2015
I'm trying to set up the fingerprint lock on the edge 6. So I've gone to setting and security and all that. I've added both thumbs as fingerprints. And under lock screen type it says fingerprint. Yet every time I lock the screen and hit the home button it says swipe to unlock. Even tho I go back to settings and under lock screen it says fingerprints. What step am I missing? Also I restarted the phone and the first time I pressed the home button it asked for my fingerprint but then after that it went to swipe screen. What should I do to fix this so it's fingerprint every time.
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Jul 19, 2015
I am trying to turn on fingerprint lock. When I click on "+ Add Fingerprint" I immediately get an error message saying "Make sure that the Home key is clean and dry, then try again". It does this before even attempting to scan my fingerprint. When I click OK on the message it closes out of the add fingerprint screen straight away. When I go back in there I get the same message immediately.
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May 6, 2015
Tried a few times to set this up using known locations. The phone recognizes its at the known location but i still cant unlock without having to use the fingerprint scan. It would be key if i didn't have to use the scan every time Im in a comfortable locale.
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Jul 11, 2015
I have a new s6 edge and I never quite liked the fingerprint to unlock option but I find it quite useful and responsive on this device so I do use it.
Question is is there a way to have fingerprint n pattern unlock working simultaneously? I want the fingerprint for myself and for a few friends who use my cell they could use the pattern cos the backup password is to annoying to type otherwise
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Aug 30, 2015
It wont accept my fingerprint, bachup password or email sign in because of no connection.
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Sep 27, 2015
Ever since I resetted my phone every time i when I click on "+ Add Fingerprint" I immediately get an error message saying "Make sure that the Home key is clean and dry, then try again". I have resetted my phone again and it still says the same thing. I have tried wiping the cache and going into safe mode but still no luck. I have cleaned it alot of times and still no luck.
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Jul 19, 2015
Galaxy S6 Edge - get "unable to recognise your fingerprint" message - gives "Emergency Call" only option (why not "Backup Password" option) - trying to tap on Backup Password doesn't work on the "Power On" screen doesn't work and the "unable to recognise fingerprint" message pops up after about 5 seconds. I've tried tapping on the "Backup Password" option about every time - no luck. How can I access my device???
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May 5, 2015
I am so tired of the fingerprint scanner on this phone.It rarely reads my thumb the first time. I have re-done it for my thumb dozens of times. When re-adding my thumb, I always place my thumb the same way that I do when I unlock it. I have tried adding my thumb to 2 fingerprint slots. No dice. I have to place my thumb on the scanner like 3-5 times before it reads my thumb.
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Jun 3, 2015
I just made the switch from an iPhone to a Galaxy S6 yesterday and I couldn't be more excited, other than one problem. I have set up all four fingerprint options on the phone, and have set the screen lock type as fingerprints. When I lock the phone, however, the security option is just a swipe. I have already tried a soft reset and would prefer not to do a hard reset because I just finished uploading contacts and photos. I have even tried the other security options such as a pattern or a passcode and when I set those as my screen lock options its still just a swipe.
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May 5, 2015
My device is samsung galaxy A5 i want to lock my screen with my finger print. I want the original finger print like samsung galaxys5.....
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Nov 27, 2015
Is there a way to use either a fingerprint or pattern for unlocking? I know with iPhones you can use your fingerprint, even when prompted for your password. I would like the option to use both (phone is in a running arm band, pattern works best).
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May 6, 2015
I use Zooper Widgets on my Widget Locker lock screen but it seems like using the fingerprint sensor isn't possible with Widget Locker. Is there any way to use it on a lock screen other than the stock lock screen? Another app? Or is there any way to use widgets on the stock lock screen?
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May 14, 2015
fingerprint lock and can't remember alternative password on my S5 What should I do
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May 29, 2015
I locked my self out ofy s5 with the fingerprint lock and cant remember my alternative password how do i get back into my phone...
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Dec 30, 2015
So I have a Galaxy S6, and up until recently, it was working fine, but after I installed a couple of apps (Lucky Patcher, Busybox free, Freedom and a modded version of google play store) I have been able to drag down the status bar from my lock screen, given the fact that I use the fingerprint lock. I would like to find a way to disable this "feature"...
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Sep 29, 2015
Ever since i got my T Mobile Galaxy S6 Delivered a couple of days ago, the finger print scanner does not work. It keep displaying the message :
"Make sure that the home key is clean and dry, then try again"
Here is a video of the problem: [URL] ...
I bought the phone on Swappa, and the seller claims it never got wet.
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Apr 8, 2015
I've recently had my phone reset to factory settings. I've gone through and installed all my apps etc back on to it and updated the software to the current build (all stock, and not rooted).
I have had 2 issues with it, the first being not being notified of emails from the gmail app - sync was ticked, as were the relevant labels...still didn't get any notifications through. I read somewhere that if downloaded the gear app (for smart watches) it would resolve it - it has seemed to, even uninstalled the app and I'm still receiving notifications.
The 2nd issue is around the fingerprint lock. If i leave my phone to time out, the fingerprint scanner lock works as it should do. If I lock the phone with the power button, it bypasses the fingerprint scanner and only locks it with a swipe.
Before updating / factory reset it worked as it should do.
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May 16, 2015
I'm locked out of my s6. All three of my registered fingerprints are not recognized.
The backup password and the gmail password isn't working. Gmail works fine on my computer.
I can't unlock using Find My Mobile because it says theres no connection.
I have restarted a couple times but it makes no difference.
My wifi is off. Data is on but I suspect that it has reached the limit i set this morning.
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Dec 11, 2015
How to consolidate Facebook notifications on the lock screen, similar to the way the device clumps together notifications for email, texts, etc. How to not have Facebook on the lock screen but still show up in the notification center. All I seem to be able to find are ways to turn FB notifications on or off.
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May 10, 2015
Long time iPhone user and just transitioned to Android. Just got a Samsung Galaxy S6 Edge and it's been quite a learning experience so far. So is there a way to lock the homescreen and the apps that are displayed there? The wife is having a problem where she can just be holding her phone in her palm and when she looks at her phone the next time, most of her apps are missing. Is there anyway you can lock the apps in place? I know with the iphone there are a few things needed to make apps disappear (hold icon, hit "X", tap on DELETE. All pretty specific spots within the screen that need to be tapped.
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Oct 13, 2015
I have set up smart lock except once I swipe on the home screen across the padlock, I still have to use my finger print to unlock. Does smart lock not override the finger print lock?
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Jan 2, 2016
I don't miss a lot of things about my moto x, but I do miss that you could access the home screen by just pressing the power/side button, so long it was within the time frame that the screen automatically locked. Is there a way to do that on the galaxy s6? I hate to have to swipe the lock screen every time, if I need to access the phone again within the period that the screen does not automatically lock.
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Jun 24, 2015
I use a Samsung S6 Edge. I have a fingerprint Lock enabled with the Device Auto Lock set to 5 minutes. I also have Trusted Places (Home & Office) added. I have a trusted Device (bose Headset) added as well. But still my device gets locked automatically after 5 mins even if i am in the trusted place or connected to trusted device.
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Apr 9, 2015
I really like the Accuweather app. However, I find that even though i definitely want the notification at the top bar of the screen (ongoing notification), i do not want the entire bar that goes across the Lock Screen as it blocks my Lock Screen wallpaper, which I want to see. How to have the ongoing notification but not the Lock Screen notification bar across the Lock Screen wallpaper?
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Jul 24, 2015
On my previous S4, I would grab my cell from my desk it would vibrate to indicate a notification came in. Can this be enabled on the S6?
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Jun 10, 2015
I just switched from iPhone and on that had the capability to see spotify album art and controls in lock screen, can I do that on my s6 edge? Or suggest a lock screen that can. I don't like having notifications on for spotify because I don't need to be told everytime a song gets added to a payload but so far this is the only way to get controls on lockscreen and it's tiny. Was android always like this?
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May 10, 2015
why my Verizon s6 edge inexplicably and intermittently returns to a lock screen during browser sessions forcing me to sign back in.
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Sep 22, 2015
- I've already tried the suggested fixes that I could find on the forums of changing the unlocking animation and whatnot but the problem persists no matter what when reverting back to a password/pattern lock/fingerprint lockscreen.
- This is not a brightness issue.
When using any lockscreen other than swipe to unlock, my lockscreen seems to have a grey filter overlayed on top of it. It's super noticeable when using a black wallpaper. The AMOLED display should not be visible in the dark (as if it's off) but the screen is noticeably lit as if it were an LCD display. When using images as my lockscreen wallpaper they are not as vivid as when viewing the image in the gallery or even as my wallpaper on the homescreen.
The problem has gone on and off when dealing with the night clock with updates. sometimes the 'black' screen will be lit up and defeat the purpose of the nightclock and kill the battery, and sometimes the screen is pitch black and just the time is displayed dimly as it should be. Wondering if i should take it into the sprint store to see if a replacement would remedy this.
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Apr 13, 2015
So all of the pre-installed lock screen wallpapers come up in full color when you unlock the device. Now when I set up my own lock screen wallpaper it basically fades to the background and is very dark and almost black. The clock and camera, phone icons are bright like normal. Is this the way it's suppose to be? Do I maybe need to move the wallpaper I want to use to where the lock screen wallpapers are?
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May 2, 2015
I just got home from the store (the phone was nearly dead had charge it) come home and the camera wont work at all says it fails and closes =/ restarted it more then once.
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Apr 10, 2015
Got the Edge yesterday, loving it except, the screen won't rotate.
Open camera app, the screen is always oriented downwards. It will not take portrait pictures at all - it simply doesn't rotate to portrait orientation.
Open any games, they will only be oriented downwards also.
The accelerometer is functional - tested with a game "extreme car driving" that lets you control steering by phone tilt - worked fine.
However, even that game automatically instantly re-orients itself upside down when you open it.
Screen rotation is toggled on. I have tried with it off, no difference.
Have rebooted several times. Have turned phone off and left it off for an hour, turned back on. Have not tried a factory reset yet... not particularly keen on doing it but I guess that is my next step. Did a factory reset. Didn't work.
Model is SM-6925I
Android 5.0.2 of course..
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