Galaxy S6 Edge :: Why Isn't Power And Home Buttons Working - 5.1.1
Jul 6, 2015
I installed the new update 5.1.1 and after that. They both have stopped working. I have to wait for my phone to shut off and to exit apps, I have to use the app button which I don't like that much.
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Aug 31, 2015
First my home button stopped working and now my power button seems to have stopped working as well.
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Apr 10, 2012
I got my iPhone 4 in October 2010. Since then I have accidentally dropped it on the floor and the back cracked, and in April 2011 I accidentally dropped it in a tub of paint. A bit silly, I know, but I managed to get all of the paint off quite easily and it was fine. However, at the end of last year, the home button started to malfunction and get stuck and just generally not work. In the past few weeks I've noticed I get trouble with it at least once a day and have to sit and press it until it works. Then, today, just out of nowhere, the lock/power button at the top of my phone just stopped working, it's stuck. I don't really have a way to wake my phone now unless I press the home button until it works, and I can't lock it anymore.
Info:
iPhone 4
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Jul 25, 2012
Have a Galaxy S2 on Sprint network and out of nowhere yesterday the home/menu/back/search buttons stopped working and the phone is running really slow. It came back for like 5 min yesterday afternoon but then started again. I've already done the factory reset and it's still the same way. If I press the call, message, contact buttons on the home screen nothing works. Can someone tell me what to do?
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Jul 9, 2015
The fingerprint recognition still works but I tapping the home screen nothing happens I cant even wake my phone up?
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Apr 9, 2012
It has been acting up the past few days, randomly turning itself off, and I am trying to get it to turn back on. Randomly it will turn back on when I push the power button, but is unresponsive when doing all the reset combos. Today it turned itself off while sitting on the table at home. I have not been able to get it back on and its been about 6 hours now, and its been plugged in to the wall charger the whole time. If I take it to apple, can they pull the serial number off for warranty purposes?
Info:
iPhone 4S, iOS 5.1
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Jun 10, 2010
I am facing BB8900 device hanging problem since few months. Due to no reason the device gets hanged and no button works. Power is still on. To resolve I upgraded the OS also with latest.. but still even in ON condition buttons are not working. No recognition. Earlier when it was hanging after some weird buttons behaviour it was later working ok after 10-12 hrs.. I was hoping same but this time when I upgraded software from desktop software then I am not able to accept the T&C of BB. I am not able to press OK button and still phone is in Hang condition. Even removing battery does not work, same thing repeats...
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Jan 20, 2012
I'm afraid I know the answer to this issue, but is there a quick-fix (or has anyone had this before) to the lights underneath the bottom right panel buttons (the "Back" and "End Call/Power Off" buttons) not working?The lights underneat the bottom left side are still working, but barely.
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Apr 23, 2015
My power button suddenly stopped working this morning. I think it may have worked once with a really long delay... But since then I have to tap my screen a few times to wake it up. I'm worried that if my battery ever runs flat I won't be able to turn my phone back on.
Then I have realised my volume and camera buttons dont work either. They definitely all worked yesterday.
I'm really not happy with this phone. I look after it properly, it cost me a lot of money not long ago, its kept in a protective case and has never been dropped etc. I spent more money than I could afford on a phone thinking I should buy the best I can and I shouldn't have a problem with it being Sony, but so far I have been disappointed with it.
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Aug 21, 2010
I have an iPhone 4 and an iPhone 3GS jailbroken to 4.0.1. On both of them the home buttons do not work all of the time. If I restart them the functionality sometimes comes back. But both have activator and sbsettings installed.
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Aug 7, 2015
I have an s6 edge and I can't figure out how to stop the messages app from changing font sizes when I use the volume buttons. I checked previous responses to this question but there is no option in the message's settings that allow me to un-check a box for this.
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Dec 26, 2014
The multi tasking and back buttons are not illuminated on my s5. Yes,I have turned off the power saver. I have tried it with the LED indicator lights off and on. I have tried turning the brightness adjustment off and on.
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Dec 28, 2015
My phone was working perfectly fine this morning when I got up. I went to make a call, it wouldn't connect so I went to Restart it, it froze on the "Starting Apps" screen. I did the whole "Holding the volume & Power" It powers up like it should, but doesn't move past the Samsung S6 Edge Screen. The blue light is flickering on it also. I don't know what to do!!!
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Aug 10, 2015
my battery was on 5% so I turned on ultra power saving mode. my battery eventually died, then when I plugged my phone back into the charger it wont let me turn power saving off. my drop down list isn't available and a lot of my setting are missing. ive tried restarting the phone and fully rebooting but nothing works and I cant turn the bloody thing off.
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Aug 1, 2015
I cannot get my phone out of power mode. It is turned off, but auto brightness goes lowest possible still. No lights on buttons, no haptic feedback, no sounds (hate them, but turn on to see).
It's not hardware as the haptic buttons light and vibrate on boot... Just nothing after boot up. Haven't done anything but let my phone hit 10% battery before charging.
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Jul 19, 2012
Today the Home, Back and Search buttons stopped working in my Lumia 900. They don't work at all now. Zune says the software is up to date. I even tried a Hard Reset on it, but it didn't help.I tried once to boot without SIM card, and it seemed to help -- but only for a while after which the issue reappeared. Now I've been rebooting the phone a million times with and without SIM card and not seen the buttons working at all. Is it a HW failure?
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Oct 15, 2015
After activating my Ultra Power Saving mode, I was able to deactivate, however my phone then went into a similar power saving mode, grey scale screen, no apps and no option to exit the mode available on any accessible parts of the settings. Is this a bug? or have I activated a mode I didn't intend to?
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Apr 5, 2012
My lock button and home button is not working very well and I was wondering if the apple care protection I bought covered it. If so do i have to pay a deductable?
Info:
iPhone 4
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Jun 2, 2015
s6 edge.When I am on homescreen 1, how can I get to homescreen 5 without having to swipe over to the right 5 times? How come I can't just swipe left 1 time and go from 1 to 5. Here I will put it another way. Instead of going through my homescreens like 1,2,3,4,5,4,3,2,1. What if I want to go 1,2,3,4,5,1 by swiping?Or 1 straight to 5 by swiping left. Etc.
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Apr 21, 2015
So on my s3 I was able to wireless print to my hp that is on my home network.
When I used to print I think there was a samsung print server and a google print server. I think the google one is what worked.
However on the s6 there is only a samsung one. I did download the hp print app from the play store. When I go to print something it shows my printer however nothing comes out or of it is supposed to I cancel it after five minutes. The printer is on line and does work with a lap top.
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Apr 12, 2015
So flipboard locks itself on the home screen and I cannotbe deleted from my knowledge. Is there a way to delete this? I would like to use every inch of my phones screen real estate.
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Jul 19, 2015
I am trying to turn on fingerprint lock. When I click on "+ Add Fingerprint" I immediately get an error message saying "Make sure that the Home key is clean and dry, then try again". It does this before even attempting to scan my fingerprint. When I click OK on the message it closes out of the add fingerprint screen straight away. When I go back in there I get the same message immediately.
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Jul 6, 2015
Looking to make it so, when I press my HOME button it brings me to my particular home screen.
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Apr 25, 2015
Occasionally my double-clicking of the home button does not launch my camera. To get that working again I have to go into setting turn off that feature and turn it back on.
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Aug 17, 2015
After the upgrade to lollipop 5.11, my "back" and "recent/menu" buttons do not work. The do not light, nor do they do anything. I've tried the recommended display and power setting fixes, but they do not fix my phone. I've also done a factory reset, but the problem is still there, even in safe mode. Several apps I use a lot are now totally unusable because they don't have their own back and menu keys. Is there any answer outside of downgrading to 5.0?
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Jul 12, 2015
after installing the Android 5.1.1 update on my Galaxy S6 edge almost all home screen icons have disappeared, even the bottom ones like phone, contacts and messages.The apps icons in the app drawer have also completely disappeared. The apps are still there and working, but I can only access them when I get a new notification.I have tried rebooting several times, and clearing the Touchwiz launcher data, but nothing changes.
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May 24, 2015
I have the Verizon variant of the Galaxy S6
A few different times now the capacitive buttons stopped working. They don't light up, they don't work, and there is no haptic feedback from them. It always happens after a restart, but not the first restart.
I have tried factory reset and that didn't work. I had to flash my phone using Verizon's repair assistant to fix the problem.
The second time it happened I thought it was due to installing that Galaxy Lights app everyone is talking about. I booted into safe mode, uninstalled the app and restarted. Once I did it worked for a few more days before it happened again.
A few minutes ago it happened again. This time I haven't installed that app or any other apps that would affect the buttons. I am rooted with Ping Pong but I haven't done anything other than remove a few bloatware items and use Titanium Backup.
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Jun 30, 2015
I'm having an galaxy s6 and 3 days ago the back and menu buttons stopped to work. I've try to reset the phone to default and it doesn't work.
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Mar 13, 2012
My phone came up with a message asking if i wanted to update to the new software so clicked ok, it seemed to be taking ages and then suddenly went off. Now when holding down the power button and the home button it is still not working and wont restore?
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Aug 29, 2015
I am out here in a another place from my home and I was trying to upload some photos I took on my GS6E so I connected it using a another USB cable and the PC didn't recognize my phone (I missed the white cable at home!). Device Manager shows a device called MTP when I connect the phone (Should be Media Transfer Protocol). I tried using the Camera Mode (PTP) but this time it shows SAMSUNG_Android.
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May 19, 2015
Just got this phone out of the box and activated and the mic is not working... not when I'm on speaker phone, not while using Google Now or the voice recorder. And when I record it's getting absolutely no noise at all. However, it does work with an external headphone mic and over Bluetooth.
I've tried turning it off and removing and reinserting the SIM card, deleting the cache, using a small pin to clear the mic hole of "debris." Nothing is working. Firmware is apparently up to date.
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