Galaxy S5 :: Phone Won't Charge Its Battery?

Nov 6, 2014

I have a S5 that won't charge it's battery. The phone says its charging, but the battery won't charge. Even when I have the phone plugged into a charger, the battery continues to drain as it would normally. I work at a phone repair store, so I was able to test it with multiple cords and charging blocks, along with different batteries. I was also able to replace the original charge port with another we had in stock. Same result, nothing.

In the imgur there is a picture I took in the Galaxy Charging Current app while the phone is hooked up to a USB 2.0 port on my PC. Reference and average register 450 mA and max is 460 mA imgur (dot) com/a/6fOC4

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Mar 8, 2015

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Jul 12, 2015

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Jul 19, 2015

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Info:
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Jan 13, 2016

I believe the on-screen message was close to the title example. Anyway, after draining the battery to around 25% (last used apps were instagram, snapchat, clash of clans, and nlf mobile) I plugged in to the charger that originally came with the S6. Within a minute I heard the "low-battery, please recharge" sound and saw the "Battery temperature is too high and will not charge" message. Then after doing the attempts below trying to troubleshoot, my phone is currently at 0% and unable to charge. The charger plug isn't even recognized without awkward positioning. The charger plug (and phone battery to a lesser extent) did often become hot when charging, but I never thought anything of it, as it seemed like a known/common occurrence among GS6 owners.

1. First reaction: unplug charger, use Advanced Task Killer, then wait couple minutes before plugging back in.
2. Soft reset through power button and Restart option.
3. Tried moving original charger to different wall outlets/power strips and using my old charger that originally came with a GS3.
4. Reboot to Bios screen (I think thats what its called), cleared cache, and restart.
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After the factory reset, the battery hit 0% during the initial set up. Strangely, when I tilt the charger plug upwards (slight downward angle going into port), the phone reacts as if recognizing a charger is plugged. This angle wasn't necessary prior to the "breaking," but by maintaining the angle I can keep the phone on while it goes through the initial startup (until it tries to find a network or search for updates, then turns off). I wanted to see if there were any possible ways of saving this phone.

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Oct 30, 2015

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I have:
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Nov 25, 2015

I just picked up two new nokia icons off ebay.. it was listed as new at least.. came in a box etc..

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Its very odd that both phones exhibit the same behavior.. and just for kicks i left 8.1 on one and put 10 on the other.

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Sep 7, 2012

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Info:
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Aug 20, 2015

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its been 3 hours and the phone is still dead, with the red LED flashing every couple of seconds.

I've tried holding the power button in for a few seconds, ive switched cables/plug.

I've tried plugging it in to my laptop too

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Aug 12, 2015

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Nov 30, 2015

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