Galaxy S5 :: Why Isn't Ford / Mercury Sync Playing Audio
Dec 30, 2014
My phone recently upgraded its software (wiping out everything on the phone in the process), and ever since it will no longer allow me to listen to audio through the sync Bluetooth. Doesn't even seem to want to work when hard wired into the console. Phone works fine for calls, just not audio. Verizon was clueless.
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Oct 27, 2012
I have successfully 'paired' my new S2 to my Ford Focus audio system, and it makes and receives phone calls fine - hands free. However - the current settings do not transfer my 'contacts' list to the car system. Every time I turn on the car ignition I get a little 'tune' from the phone, and a notification that says (something like) 'Ford audio would like to share your address book' and an option to 'OK' or cancel. If I click 'OK' my contacts are listed on the car system. There is also another window which says 'Do not ask again'Has anyone else had this issue - because I am getting fed up with having to allow the phone and car to share my contacts list every time I turn on the ignition.
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Aug 11, 2011
When I try pairing and the X10 discovers the Escape bluetooth, Escape displays a 6 digit pin number. When I try entering the code, the X10 does not respond or recognizes the pin. Is there anyone who has successfully paired their X10 to the Ford Sync system?
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Dec 29, 2014
Today, I made a call in my truck (2013 F-150) using bluetooth and the Sync system and it was super quiet. I had the volume on the phone all the way up, and the radio in the truck was turned up where it normally is. I later tried another call, to another person, and it was the same issue. I deleted the connection, both on the phone and in the truck and set it up again like it was new. It seems like it may have worked, but hard to tell, since I am just sitting in my driveway and it's to late to really call people to test it.
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Jul 14, 2015
starting just over a week ago my Ford Sync (not Ford Touch) stopped receiving texts from my s5. I have tried unpairing and repairing the phone and sync, I get the message to allow acess to my phone book but not for texts (even doubled check that MAP profile was on, it was). Message notification set to on also. I think my phone updated, and that's when the texts stopped working.
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Mar 23, 2015
I'm trying to get a video from my android s5 to show up in my F 150 pickup truck on my sink screen actually I would like to mirror my phone to sync screen any suggestions I'm checking into three. Oh I do video component wires to do it straight instead of Bluetooth but I'm not sure what would work properly
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Nov 20, 2014
if I turn Bluetooth on before I get in my Ford Mondeo it connects to ford audio and starts playing media via Walkman BUT if I exit car and go.back in, say 20 mins later the Z3 auto connects, and the media starts playing but I get no sound except the odd crackle, the currently selected track is visible on the car radio screen and tracks can be skipped etc, the phonebook also works and I can make receive calls with no audio problems.
Never had this issue with my iPhone, you could leave the car and get back in and it would automatically start playing from where it stopped when you got out.
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Feb 26, 2012
I have set up my bluetooth to work on my Ford Focus Audio system. Followed the instructions:
- Paired the devices.
- Entered the code given by the audio unit.
- Confirmed that they were connected.
The blackberry asked if I wanted the phone to connect automatically to the unit (So I don't have to go through the process of waiting for, and accepting a connection on the phone. Drove to the garage to get fuel and turned off the engine. Got back in the car started up and drove off. At this point the phone should have connected automatically like my old Nokia. No sign of it doing so. On stopping I looked at the phone and it was asking to accept a connection from Ford Audio. This is not automatic connecting. Automatic connecting is the phone linking up itself as soon as I get in and switch the radio unit on. So why hasn't this worked?
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Nov 2, 2015
Over the past several weeks, while not being used (ie lock screen) my phone has randomly played about 10-20 seconds of audio while the screen remains black. It has consistently been from what seems to be a video where the person is showing a DIY for auto repair. When I unlock it i do not find any video apps open. I have not viewed any videos like this but this seemed to start after i was looking at some cars for sale online.
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Jan 12, 2015
Didn't notice that every video I record after my last update , can only record audio and video the first minute or less and then for some reason playback stops but you can still listen to audio. This has happened to all my recorded videos.
Read somewhere on the internet that you have to delete DATA and clear CACHE on the Camera app, have not recorded any video since then, but will try to see if this works.
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Aug 4, 2010
my hands-free bluetooth in my car worked this morning.I have a new Ford with the Sync system. Tonight I'm getting an error when trying to make a call. Error message says "phone not found" or "phone disconnected" The error message on the phone says". App_net_rim__bb_phone_app67 is not responding process terminated. Sounds ominous! I have the Bold 9700.
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Apr 2, 2015
I have my Google voice number as my default phone, and my default messaging app. It doesn't play nice with Ford Sync in our companies new Explorer. Let me state the regular Verizon number works flawless with it. Back to hangouts. I can dial out from sync with no problems. But incoming calls to the hangouts number(Google voice number) are not acknowledged by Sync. When I answer the call with the phone, the audio does come through sync, and I can hang up the call from sync. Text messages are not acknowledged at all by Sync. I can change sync to Bluetooth audio and hear/control from there. But, who wants to leave it set to Bluetooth audio. I want to hear the radio.
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Apr 29, 2012
Just got the 4S iphone. When I sync it to my ford touch I can call out no problem. When the phone rings, it does not ring on the ford touch only on the iphone. I have to answer the call and manually transfer it to the ford each time which is dangerous when driving.
Info:
iPhone 4S
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Jun 5, 2012
what to do with my iphone 4s not being able to use handsfree in car- Have already deleted/re-paired/reset & have had all possible updates performed-ccan't think of any other possible way to try to get this great safety feature running properly...Any help would be greatly appreciated--Iphone is operating the 5.1.1 version ????
Info:
iPhone 4S, iOS 5.1.1
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Mar 19, 2011
I have a 2011 Ford Flex and I have a 9300 Curve.my car says it supports text messaging while I drive but says my phone is not set up for text messaging via Bluetooth.I have tried the 9700 Bold as well but that does not support text messaging via bluetooth either.Is there a phone that BB makes that will support text while driving ?I have tried the app called Text'nDrive DriveSafe and the application does not work in the Ford car with the Sync Bluetooth.I want to be able to text while driving for work as well as have my text made audible for me and I know that the Ford sync does this but with what phone?
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Mar 13, 2012
I drive a Ford Taurus Limited with navigation. My IPhone4 paired (streamed) fine before going to 5.1. It will not pair properly now (it pairs, but no audio).
Info:
iPhone 4, iOS 5.1
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Sep 8, 2011
I have a 2010 ford focus with the sync system. Every feature on the system used to work well with my bbry but now I have some issues with the photon.
1. When I use the bluetooth connection to try to stream pandora, my library starts to play automatically. It will run both applications simultaneously until I turn one off.
2. It only connects automatically about 50% of the time when I enter the car. I have two phones installed. The photon is the #1, my wife's evo is #2. It automatically connects to the evo upon entering the car with both phones, desite repeatedly re-installing. I need both installed because we trade cars often and it's a pain to re-install hers every time. it used to work fine with evo & bbry.
3. My music library does not show
On the plus side the photon lets me respond to text messages with the voice to text feature and the radio range is so good that if I move the car from out front into the driveway 60+ft away, the blue tooth STILL connects.
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Sep 5, 2011
I am currently running OS v5.0.0.975 (Bundle 1600, Platform 4.2.0.424) on the Tour 9630. When trying to utilize the Ford SYNC in my new vehicle, the Tour will not download the address book to enable voice call via the phonebook. On talking to the SYNC tech support they indicated I needed the firmware upgraded to version 4.7.130 as a minimum. How can i get the firmware updated? I checked with Verizon support and they only know how to do the standard software upgrades, not firmware.
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Nov 17, 2011
I can't seem to receive DC calls through Ford Sync, does anyone know if there is a fix? I know it kind of defeats the purpose of "hands free" having to hit the button on the side but it really defeats the purpose if I can't use Sync at all! Sometimes I can get the first alert but then I can't hear anything, not even if i hold the phone to my ear.
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May 17, 2015
I was pulling my hair out trying to get media audio to stay connected on my S6 and Ford Sync audio system. I tried everything until I realized I had overlooked the obvious. Media audio would not stay connected, but call audio would. You have to select Bluetooth as the input on the Sync system. Only then will it say media audio connected on the phone and music will start playing assuming you have songs on the phone. So for those having trouble with media audio, make certain Bluetooth is selected on your car audio.
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Jul 4, 2012
Prior to the ICS upgrade I was able to receive and view text messages through Ford Sync. After the upgrade I still have the MAP option toggles available on Ford Sync setup screens but Sync doesn't display a new text message notification and when I tell it to download existing text messages from the phone it starts to and then displays "downloading error". I've unpaired and paired the Razr Maxx several times without success. One of the primary reasons I bought the Razr Maxx over other phones was because it supported the MAP profile.
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Apr 10, 2012
I do not recieve any notifications on my text messages after i paired my phone with my ford sync.
Info:
iPhone 4S, iOS 5.0.1
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Aug 29, 2012
I have connected my s2 to my ford mondeo and can receive incoming calls, however my car will not read my phone book, it just says 'Line 1' 'Line 2' etc.
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May 27, 2015
So i recently purchased the Samsung Galaxy S6 Edge and i am having issues connecting my bluetooth media to my 2013 Ford Taurus.
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Dec 11, 2012
i can play divx movies in my x3-02, but there is no audio. i have tested it to all divx movies that i have here. when i play Internet videos, it doesn't have any problems though. my problem is only when playing divx.
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Mar 12, 2013
There is a specific audio video file, in which the video is getting played on Xperia Z2, but there is no sound. I have tried the default Video player and also the MX Player. The format is as below. Is the Audio Codec is not supported on Xperia - Z2:
Â
Format : AVC
Container: Matroska (mkv)
Resolution: 1920 x 816
Frame Rate: 23.976 fps
Aspect Ratio : 2.35
Video Codec: X.264
Audio Codec: DTS-HD. [MA/Core} 6ch @ 1510 Kbps
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May 28, 2010
i have noticed recently that after i receive a video or txt msg with sound that after i view the msg and get a call or use my ptt and hang up it plays the sound from the msg. it stops after i do a restart but what cases it?
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May 30, 2012
I put my phone on silent and locked it. It then started playing unknown audio of some american man speaking ( it sounded like a cheesy advert) extremely loudly , and it wouldnt stop or switch off in the conventional way. I then took the battery out and it stopped. I have taken the battery out again since I do not want it to start going off while i am in work but obviously I don't want to have to do it all the time. Any ideas what happened. At the time my Wifi and 3G were on but not bluetooth. It's a Blackberry Torch 9800 and i've never had any problems before. Its worht saying that after turning it on and leaving the office to see if i could work out what was wrong with it, it didn't do it again, and i went into every folder/app and nothing out of the blue happened.
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Feb 8, 2012
My blackberry freezes when I play an audio or video though both continue to play, I can't access any keys either on touchpad and keypad.
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Jul 13, 2015
I recently purchased a brand new HTC 1 M9.
The phone works fine apart from when I listen to music with my headphones plugged in. For the first 10-15 minutes there is no problem at all. Then what starts to happen is the volume starts to decrease automatically right down to zero. I can actually see this happening on the screen as it is decreasing. Even though I try to turn it up it is battling with me & wants to turn the volume down. I don't tend to get this problem with the headphones I got with the phone but it seems to happen with some decent headphones I prefer to use.
I did read a post earlier about disabling "fast boot mode" in Settings >> Sounds but I cant even see anything regarding "fast boot mode".
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Dec 7, 2014
I am using a Lightning to 30-pin connector cable to hook my iPhone 6 and my wife's iPhone 5c to our first-gen Bowers & Wilkins Zeppelin. The audio from two separate (different developers) ambient noise apps will not pass through but the audio from the "Music" app passes through fine.Â
Yes I've closed apps and restarted my phone, but nothing is working. Bought that $40 cable for these ambient noise apps and now might have to take it back.Â
Info:
iPhone 6, iOS 8.1.1, Lightning to 30-pin adapter
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