Galaxy S5 :: How To Stop Device Crashing On Calls
Jul 7, 2015
Recently I dropped my Samsung S5 into a swimming pool. Luckily, after patiently sitting it in Rice for a week or two and replacing the battery, it is working perfectly again.
Apart from one point - whenever I try to make or take calls the phone immediately crashes and then reboots - I have tried putting the phone into safe mode and the issue persists. I can't understand how the rest of the phone could be working perfectly (texts, internet, audio, etc.) but the calls are causing crashes?
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Apr 15, 2014
My S5 just started telling me who is calling by using what I think is the S Voice feature. I cannot figure out how to stop this from happening. I have checked and it is not in car mode, so I'm not sure what to do at this point. How to turn this off?
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Oct 8, 2014
I have an S5 for my work device. It is locked into the corporate policies setup by my IT department.
My first issue is - as part of policy, I must have a strong password and my phone auto locks after 30 minutes. When I make calls, even 3 second phone calls, the phone will lock after I hang up.
My second issue is kind of linked to the first - when my phone is connected to my Sony Car Stereo, it disables the keyboard so I cannot type (obviously a safety feature), which is fine because I do not drive and text/email etc. except that after I take a call, I cannot unlock my phone to allow me to make another call.
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Apr 30, 2015
I have a Galaxy S5 and recently installed the lollipop update. Not sure if that is what is causing this issue or not since I can't be sure if it didn't begin immediately, but I now have a situation that when I am on a call and another call comes in (call waiting), both calls drop without me touching a button or accepting the incoming call.
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Dec 22, 2015
Had my new S6 for a few days and ive been having problems with it and im thinking it's unacceptable. Occasionally when im browsing using chrome, the webpage will crash and would ask me to reload the page. Not sure why. Also, i notice when im browsing or in a news/sports app etc, when reading the scrolling would appear like 'choppy' and stuttering. On top of that the battery seems to drain somewhat quick. Also some apps like gmail have occasionally crashed.
I've tried everything to stop this, i.e. use nova launcher, turned brightness down, restarted and cleared my cache but i cant get it to run smooth. I had the htc m8 and I never recalled it doing this.
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Nov 4, 2015
When this happens, it never makes it to my outlook on PC, which is where I address my email.Most fixes will say go to settings on "incoming mail" and check "never" delete from server, S6 does NOT have this option.
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Nov 20, 2015
Whenever I go into settings for any reason on my LG g3 after a minute or so they crash to my dual window screen. The phone flashes this screen and goes black sometimes before restarting my home page.
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Feb 3, 2012
What will stop the 9860 from continually crashing (4 or 5 times a day)?....or is this phone just a piece of junk?
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May 6, 2015
I've noticed a few times recently when my phone is hot that if I make or receive a call there is no sound. My phone will ring if a call comes in but if I answer it, silence. If I try to make a call, the display shows it's connected and the call timer is ticking away, but I hear nothing, no ringing or voice. I've been told that the other person CAN hear me so I know the calls are connecting. Once the phone is cooler it works fine again. The overheating seems to happen in my car if the display has been on for a while with GPS and/or it's charging, and if it's a sunny day and the phone is getting some direct sunlight.
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Jul 16, 2010
Never had problems with Nokia in the past, and after happily purchasing a Nokia X6-00 16GB in the month of March of this year, my thoughts on Nokia only reinforced WHY i've always gone with Nokia.
Now, i purchased the phone when i was living in England, i moved back to Cyprus in April shortly after the purchase and got the phone unlocked, put in a Cypriot Sim card with CytaMobile. Everything was just great.
This past month as been slightly less of a joy though, out of no fault of my own, the phone seems to stop recieving and making calls, all calls get diverted to my answer phone, and to solve this problem i have had to turn the phone off, then back on again. Problem solved.
That was until this morning. I can still recieve texts but if someone attempts to call me, they are greeted with a 'beep' and then the phone call ends on their end.
For me i am greeted with deadly silence, then a little notification saying 'No Answer'.
I have restarted the phone;
Restored Factory Settings'
Upgraded to the latest firmware it will let me, being v20;
Still no luck, i am hoping it is not an internal problem with the phone, as in Cyprus as far as 'Offical' nokia care points are non-existant. The SIM card is on a contract, so if my phone had been cut off, so would my messaging and my internet which are all still in-use, and work just fine without problems.
On another note, if you are unable to find a cause for that problem, maybe you can give me a quick reasoning on why the phone shuts itself off when i choose the facebook application on occasions. Again only over the past month has this been happening.
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Sep 13, 2010
I am running version7.1.0.163 on Verizon. my problem is during phone calls, the phone will drop the call, and i cannot make any more calls to anyone without pulling the battery and rebooting. Gave an error code , but unfortunately i did not write down.
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May 15, 2012
I picked up a new iPhone 4S on day of release here in the UK (32GB White if anyone's interested!) and it's generally been ok.
It's always had a problem of dropping telephone calls, especially when I'm in the car. Since the update to 5.1.1, it's got much worse.
After a little bit of investigation whilst in the car, it seems that the dropping of the calls is when the phone switches from 3G to Edge to GPRS to GSM and back again. Now, I've had every iPhone on the day of release since the original. This call dropping makes me look a right pillock when on the 'phone to a customer and the call drops out 5 times in as many minutes!
my Safari keeps crashing when I'm trying to post on forums. I don't know why/what is causing it, but this never happened on the 4 and before.
Info:
iPhone 4S, iOS 5.1.1
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Jun 13, 2012
i cant make calls and also receive calls when my device on 3g
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Aug 21, 2015
I just got a G920F from an aunt at UK, so I have a Vodafone version of the phone, but when I received it, every app is crashing, I mean every app. Like Facebook, Google Play, Google+, Messenger, Instagram, everything.
I tried flashing the stock rom so I flashed G920FXXU2POGJ, a vodafone 5.1.1 stock rom and it still crashes. Btw the camera doesn't crash so it's okay. But everytime I use facebook, shareit, app crashes. So, flashing the stock rom wasn't useful. The next thing I did was flashing G920FXXU2BOFJ, a UK international 5.1.1, because I assume I cant downgrade the android version (just like in i9505). and everything still crashes.
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Oct 5, 2015
I'm on Android Version 5.0.2 thru AT&T. My camera seems to occasionally crash when i first startup and it seems to crash about 50% of the time i take video in the middle of the video. I don't have any high resolution settings. why it keeps crashing?
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Jun 2, 2014
I gave away my old iphone 4 to a friend in Brazil and every once in a while I get text messages he exchanges with other people
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May 3, 2015
I just got my new galaxy s6 today and so far everything is good but I can't however access camera settings when I go into camera and click settings it crashes and just goes back to where I would take a picture I've already tried restarting the phone and even clearing cache and my phone is up to date.
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Oct 23, 2015
I have a newish Galaxy. The browser crashes at least once a day, sometimes 2 or 3 times, and I haven't found anything on line about this.
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Dec 27, 2014
I am a rooted galaxy s5 with Verizon g900v on 4.4.4. I am trying to install twrp so that I can get a custom rom on my device. I am able to download the recovery file but when trying to flash the app crashes. I did enable the sd card patch and downloaded the required busy box and it is still not working!!!
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Jan 7, 2015
I'll be using my phone, when suddenly a pop up will say "unfortunately [random app] has stopped" Most of these are default apps that I've almost never used before.
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Feb 23, 2015
After i installed the new patch, my contact list keeps crashing. i get this message at least 4x per day. How do you handle it?
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Mar 25, 2012
i just got a galaxy s2 and the videos keep crashing the phone while using the video player that comes with the phone. also, the phone crashes when watching video on the Internet app and embedded videos on webpages. dice player seems to work ok though.
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Mar 9, 2010
I'm on Tmobile's network and since I've had this bold which I bought the 1st week it was released has been dropping almost 3-4 calls a day. I've talked to tmobile's reps over 10 times now and we have reloaded all my software and am ready to give up on BB. This is my first BB, switched from iphone and I had never dropped 1 call on that phone.
Tmobile is suggesting that I trade in my phone, but the problem is I'm sure they will send me a refurb which I definitely do not want since I paid full price $485 for a new phone.
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Jun 11, 2012
how to stop my iphone from freezing when i make or receive a call
Info:
iPhone 4, iOS 5.1.1
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May 13, 2015
Picked up my S6 almost 2 weeks ago and the AC app crashes on me several times a day. This never happened with my old Droid DNA. Clearing the app data didn't work, neither did reinstalling.
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Oct 12, 2015
Facebook will intermittently lock up whenever I click on a story or link.
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Apr 15, 2015
I've filled the memory in my phone up and need to transfer some pictures off of it so I can go through with this 1GB software update. I've been wanting to transfer a glut of files off of it for a while as I'm always having trouble downloading new apps.
Every time I plug it into my PC and go to the folder with the images, it will either (a) load the folder so I can see everything, and then crash as soon as I attempt to copy the files to my hard drive. Alternatively, (b), it won't load the pictures at all and the Computer > Galaxy S5 > Phone > DCIM bar will load green forever (I have a screen capture of this but can't include it here.. )
I need to get these files off my Galaxy and backed up.
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Mar 27, 2015
I get a popup saying contracts has stopped working. I also have some video's apps from Swagbucks locking up the phone but that could be the apps. When I frist installed lollipop I guess 2-3 weeks ago a lot of stock apps issues a master restore fix all but the popup for contracts. The pop up appears after I close thee phone. contracts or message app. Clear cache. cache partition and did another master restore. I guess until there a update or the s6 comes out I am stuck with it.
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Apr 3, 2015
S5 running Lollipop. Great update however
Now every time i load up chrome. If crashes within 10 seconds using about 1Gb of RAM and 50% cpu. so chrome is totally unusable for me.
What i have done is
-exported all bookmarks from chrome desktop
-deleted all sync data
-removed chrome completely from desktop and laptop
-fully reinstalled android on my phone
-reinstalled chrome on devices
-imported bookmarks via desktop
-let them all resync
Still got the issue. Huge memory leak and crashing.
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Jun 12, 2010
I am using my BB as a phone on top of using it to send/receive emails. Is there a way to stop receiving emails (e.g. over the WE or after office hour) but still using the BB as a phone? Ideally, I would like to be able to switch off automatically the mail reception from for instance 8 pm to 7 am.
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Dec 8, 2014
My computer is accepting calls/texts from my phone. How do I turn off this feature?
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