Curve :: BB9320 Unlocking Itself Randomly
Oct 16, 2012
I purchased a BlackBerry 9320 last week, and at the start of this week the phone started to unlock itself when ever it wanted, even if it was on the table and not being touched. I restored the phone to its factory defaults and this has made no difference in trying to resolve the problem.
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Oct 24, 2012
I purchased two blackberry 9320s within this month and the first week, all was good and the phone worked brilliantly. Now, this phone freezes at least 10 times a day, irrespective of whether I am just playing a game on the phone or accessing something. It is becoming a real pain...had it been just the one phone, I would have said that it was something on the phone but this is happening on both the phones at random times. Is there some software that could resolve this? Is it the phone itself that is the problem? I am not happy with this. The fact that it is less than a month old says something. I don't even download onto the phone and am having these issues. There is not much on the phone at the moment as well.
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Jul 5, 2012
The volume on my phone randomly turns down when I unlock my phone without me pressing the volume button. Also, sometimes it will not let me turn the volume up as the volume continues to go down without me pressing the volume down button.
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Nov 11, 2012
I have a BB Curve 8520. I use password to protect my phone. But, now the phone is locked and when I'm entering the password, the characters are being visible which does not normally happen.I don't wish to format my phone as am not sure if I have backed up my data or not.
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Jun 18, 2011
my curve 8520 keeps unlocking itself! i usually lock it by holding in the lock/* button, then have to press the top mute button to unlock - but it's just unlocking itself!
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Apr 11, 2011
Each time I press the lock button or I hold the A key, the display automatically turns off and the phone is locked. I cannot check the time on the phone or see if I have any new messages without unlocking it, checking, then relocking it again.
This may seem really miniscule but on my old hanset when the phone was locked if you pressed and of the buttons on the keypad the screen would light up, not unlock, and i could check the time or whatever.
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Apr 11, 2011
Device info Your carrier: T-Mobile Model info and OS version: Curve 8900 and Blackberry OS v4.6.1.231
Apps and free space Did a battery pull fix your issue? Temporarily Apps installed and their version if possible: No apps because I do not have internet on the phone
When writing your question Good description of what is really wrong and how to reproduce if possible. Details of what you did before:
I didn't do anything to it but before the speaker would fuzz in and out of call and then it started doing that permanently. Afterwards my phone just started to lock and unlock several times before it ultimately locked me out even after I tried to press the unlock button. I tried pulling out the battery several times and it alleviates the symptoms for about 3 minutes and it goes right back to locking and unlocking again.
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Mar 13, 2011
I havn't used my bb since i left t-mobile about a year ago. i would like to unlock it to use a different carrier. I forgot my password to unlock it and. well i got scrubbed. What do i do from here. The network MEP code i had to buy to unlock the phone wont work and i only have 5 attempts left on that. I've e-mailed that website about the situation, just thought someone here might know whats happened to my bb and why i get an error code.
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May 22, 2012
what is the device password and i have never changed any password
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Dec 29, 2011
I recently upgraded to a new BlackBerry Curve 9320 smartphone in about September 2012. Recently it is acting all faulty. It keeps locking and unlocking itself. The trackpad gets stuck and will not scroll but then will scroll in some apps or menus. Is it a software or hardware fault? What can I do to sort it out?
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Oct 23, 2011
I bought a Blackberry 9300 Curve (3G) at the end of August, with OS 6 on Tesco Mobile. Over time it has developed the problem that it will not always unlock when I press mute, so I have to do a battery pull or wait at least ten minutes before it actually lets me unlock and use the device. Literally what happens is I press the mute button and the device remains completely locked, really irritating when I have the LED flashing at me too! It mainly happens when I'm messaging someone a lot, so locking and unlocking really frequently.
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Aug 30, 2011
How do I unlock the "a" "q" and "w" speed dial keys?
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Nov 27, 2012
I am in the process of transferring between networks. My old network (t-mobile) have cancelled my account and I have received my new sim card from my new network (3). The trouble is my phone will not accept my new sim, as i require a subsidy pin to unlock my t-mobile blackberry. I have contacted them, but as the account is now cancelled they can no longer give me the required pin.Instead, they asked me to contact blackberry directly to get the phone unlocked.
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Jan 22, 2010
The Pearl had a button for changing the profile to quiet/vibrate without unlocking the keyboard, but I cannot find such a button on the 8900?
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Dec 29, 2011
in the pastr couple of days my battery just switches off, no warning, no battery drained or anything and when i put the charger on, the battery life is almost half full, i've even resorted to getting a car charger now just to be safe
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Sep 14, 2011
I have a Curve 3G 9300 and today it froze and then went into the black reboot screen with the white bar going across showing loading progress. I didnt ask it to do this nor did I press anything as both times it was in its pouch playing music.
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Jan 22, 2010
I just bought a used 8310 from a bidding website, and the problem ive got is the phone is usable as long as not much is being done on it, but when you start using apps like fb, msn, bbm and others(not at once) somehow the phone shuts down itself without any warning, and it cant be turned on unless its plugged to electricity or battery is removed and replaced, only to be shut down in short time after its turned on, for it to be somehow usable for some time more it must be charged for a few. I checked the status option and its got plenty free space(24mb) ive spent countless hours researching for the same problem online, and many say its the OS, but ive downgraded it, then ugraded it, rebooted it, master rebooted it, done everything to it but technically nothing works(after OS upgrade it worked perfectly with apps for around 3 hours). Oh and i forgot to say battery compsuption seems quite high, after its done charging its at 100%, then use msn and fb for around and hour and goes down to 80% couple of shut downs and turn ons after its at 5%. So, anyone has an idea what the problem might be? I dont want to buy a new battery to later find out its the phone that its deffective, and if its deffective anyone had any luck repairing it? the phone works perfectly while plugged in to an outlet or pc, it does not shut itself off at all.
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Apr 11, 2012
I have this BB 8350i with the software v5 and its been a couple days it keeps resetting it self at any random moment and sometimes many times in a row.
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Jan 31, 2012
my curve randomly turned itself off this morning (battery at 90%) and will not turn back on. I have removed the battery and tried to charge it; nothing.
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Mar 31, 2012
my girlfriends curve 9300 has been randomly shutting itself off. It's a little over a year old (no longer in warranty) and has no water damage. Once shut off, it needs to be plugged-in in order to start itself back up (hard restart process, taking apprx. 3 minutes). We have tried replacing the battery, I have reset it to factory settings, reloaded the OS from scartch, upgraded,downgraded, everythign I could think of, and yet the problem persists.We went to her provider (Virgin Mobile) but they were useless, and told us to make sure the blackberry is fully upgraded and if its still not working then we're out of luck.I understand that the blackberry is now out of warrantly however I am interested in the approximate cost and time for a repair, and we really can't afford a new blackberry at the moment.
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Jun 14, 2012
I have a Blackberry curve 9300. My phone randomly reset itself, and on doing so, crashed half way through, displaying 'KVM error 528'. I have plugged my phone into my PC and it won't read it. What do I do? I need my phone for work. I can live with everything being wiped because I can reinstall everything during the day tomorrow but I need it for my business.
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Jun 6, 2012
it keeps rebooting randomly, up to 5 times a day?
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May 14, 2012
OK so basically my blackberry curve 8520 will turn on fine, but it keeps restarting itself at random times when I play music or if I am half way through writing a message to someone, if it restarts when I am playing music it makes a funny loud noise. It is really starting to test my patients and it keeps restarting when I type to people. Sometimes the blackberry will go onto a white screen before restarting, sometimes it will just freeze and go off, then sometimes it will just go off with a flashing red light. I don't know what is wrong with it and I cannot find another person with he same person
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Jul 18, 2011
I've been having trouble with my phone a lot lately.The battery doesn't last more than 3 hours, so I just assumed I was in need of a new battery..Then tonight it suddenly shut off, and then when it restarted it shut off again and continued to do this until I took out the battery to restart it.I took out the Micro SD card, in case that's the problem.Also it only turns back on when it is plugged into a charger..
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Aug 7, 2011
They will automatically shut down and reboot. It seems to be very sensitive to being set down, even into my purse. It is random and can happen constantly or just a few times a day. It is showing the water damage indicator on the battery, but neither phone has really every been wet. The person at our retail store said it is very sensitive to humidity -(such as being in the bathroom during a shower) and we have had very high humidity levels in our area lately, but that seems rather extreme that our 2 1/2 month old phones can't stand the heat and humidity? They are both working properly if we can get them to stay on.
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May 10, 2012
My wife has a Blackberry Curve 9300 on O2 in the UK. My wife locks the phone, tests that it is locked ok, which it is. Then she puts it in her handbag. She'll then take it out a bit later, and the phone will be unlocked, sometimes with something open. How can this happen? The only way of unlocking it is using the unlock button on the top of the device, which isn't easy, even when you're trying to.
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Oct 27, 2011
my 'e' key has randomly stopped working today. problem is, the letter e is in my password, so I cannot get into my phone. how can I bypass my password?
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Jan 19, 2010
my curve 8320 keeps rebooting randomly. I got it 2nd hand from a guy. It will reboot randomly, be it while running an app or just sitting still on the table. Even while recharging. I have tried everything from formatting my memory card to running on minimal apps added into my bb. I have also upgraded and downgraded the OS frm v4.5.0.124(which it came with) to .81 to .182.I haven't tried using a new battery,maybe that will help? or is it a hardware prob, which would cost alot to repair.=( Please help? I really like my new curve 8320 other than the fact that it reboots randomly frequently. help!
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Feb 9, 2011
My wife has just started using a Curve 8520 and has had it for less than 1 month. In the past few days, they phone has started unlocking itself randomly. She's using the 'A' button to lock the keypad at which point the screen goes off (as I believe it should) and then after a minute or so, it unlocks itself and the screen comes back on.
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May 29, 2012
I've recently just had to change handsets to the Curve 8520 model; mine is approximately 1 year old and previously used as a pay as you go phone but my SIM card is on contract.However, whenever I make or receive calls my voice will randomly cut out to the recipient for a few seconds and then return to normal but will reoccur shortly after even though I have full signal.
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Aug 6, 2012
my curve 8500 keeps on switching off randomly and taking ages to reboot again! I have deleted some apps but it hasn't helped! what should i do?
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