Cseries :: Nokia C5 Keypad Stick Only Using Double Tape?

Recently my 5month old C5 keypad metal panel that cover menu (contact, menu, dial and poweroff) is loose out and surprisingly this metal pad only stick on by sticker, I try to bring it to the nokia service center but they said keypad is not cover by warranty, but how could such a careless design of a critical component in this case is a keypad that will be subject to presure of finger, is only design to stick only by double tape, in my whole life using Nokia and other brand never found such a careless design on keypad, allthough it look nice it should not be in separate piece and only stick by double tape??! and worse it Nokia service center do not want to be responsible for this careless design by this UI engineer?? I hope in the future Nokia RnD should really taking seriously on the design not only look nice and pack with feature but should really taking care small thing but critical such as this metal pad, any cellphone pad should come in one piece or at least not just a plain metal stick on the button by double tape, it should be robust.