Cseries :: C1-01 Not Booting After Failed Software Update?
Oct 15, 2011
I was updating my c1-01 firmware via ovisuite on my laptop. It got to a point when the phone is to restart but it got stucked there. since then when plugged to the computer via usb and the power button is pressed, a pop-up comes saying "hard ware ID missing, windows cannot identify the device plugged into the nokia flash parent. for assistance, contact the hardware manufacturer"
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Jan 27, 2013
anyone here facing this problem before? after download the update and start to restart. when the phone is booting, the red triangle warning suddenly prompt out and stuck over there.
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Nov 10, 2011
Mobile prompt me to update Ovi Store version 3.16.036 but repeatedly failed. I have a wifi connection connected to a adsl 512kbps download link and the mobile have 3.5g data connection from Mobitel in Sri lanka. Mobile look for the wifi connection and the update failed repeadly. All I want is the the skype. I am unable to access the store without updateing the ovi apps store.
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Nov 1, 2015
I did encryption as I want to sell my phone, now it just keeps booting to "Encryption failed", I've factory wiped, formatted date, flashed stock firmware in Odin, still the same.
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Aug 9, 2010
Installed "enhanced kernel (titan) for power users" from my install list in application manager, as part of trying to get the Mobile Hotspot app to work. I was advised to do so by some very knowledgeable N900 users on this forum. Well...long story short(er)...loading the kernel did not make mobile hotspot work, so I decided to uninstall and revert back to the factory kernel. I did so using the "uninstall" app that came with the titan kernel....the screen went blank about half way through the process,...gave me a message that "kernel couldn't be removed". Thereafter, upon rebooting the phone, the N900 just sits there and reboots, reboots, reboots now...never completing a reboot before rebooting again. Sever has informed me that someone might be able to tell me how to reboot into update mode instead of Maemo for flashing....perhaps being able to just flash the kernel instead of the whole OS,...which I'll do if necessary.
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Jan 14, 2015
Last night I did the lollipop update for my Samsung s5 using Samsung Kies and all went fine until it booted up. The phone just kept rebooting itself after being on the lock screen for a few seconds. I booted it into recovery mode and factory resetting and wiping the cache but after the setup screens it just keeps restarting again.
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May 8, 2012
My phone froze during update and it doesnt seem to want to boot up from the black apple screen.
Info:
iPhone 4S
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Jan 12, 2012
I have nokia 700 i have a different problem with nokia maps, by mistake i uninstalled the nokia maps and now when im trying to install again OTA, it says something went wrong and closes from ovi store. i tried opening the same in OVI suite and it says that the files / folders are broken. i tried to format the mass storage and also did a hard reset, but nothing seems to work.
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Mar 6, 2012
I had to pre-install my computer with windows 7. When I connect my nokia via USB it gives "device driver software was not successfully installed"; MTP USB device failed. I have tried contacting nokia and Microsoft in vain. I have windows media player the latest version installed as they asked me to if it is from nokia.
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Nov 18, 2011
this is really sad to bring up that i brought c7 when i was in dubai now i am in india i noticed my phones lock key isnt working well it just month i bought the phone when i went to nokia store i was shocked that it wont get warranty
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Oct 20, 2012
after updating from Anna to Belle some widgets like RSS are stoped working. Today I updated Belle to the latest version and the problem is the same: When I add RSS widget to some screen recieve the message: "Connection failed. Connection unavailable
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May 19, 2011
I have a C3-01, its been over two months but suddenly two days ago the camera stopped working, its like if I press the camera button it opens in 5-10sec and then there's an error "operation failed" and camera goes on standby. I cant update my phone software because the Ovi suite does not show any update for the phone.
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Jan 30, 2011
I bought one more C5 today and when I try to connect it to the pc via pc suite it says "Pc suite support installation failed" , I tried everything from reinstalling pc suite on pc, resetting phone but nothing working to let me restore the contacts from my previous C5 through Pc suite
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Mar 9, 2011
I had a problem where I was unable to install applications from Ovi Store to C7. I finally found out that the my C7 had two versions of Nokia Smart Installer installed. After removing the old version (required reboot to be able to do that) the installation started working.
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Sep 1, 2011
My nokia c7-00 wont start-up after it got switched off due to low battery when switching it on a message is being displayed "phone start-up failed contact retailer"
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Jan 11, 2012
why almost all applications failed to install?? "not enough memory"
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Oct 12, 2011
my phone showing Phone failed to start. Contact the retailer on startup i went to nokia care they me we r not able to repair/update software it will be send to company... is their any other method for resetting phone firmware?
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Mar 4, 2012
After updating my Nokia C7 to belle I have noticed that the Social app fails at connecting to the internet, be it wifi or 3g. As soon as it starts it says: Network is unavailable. please try again later. I'm in the UK on 3 network.
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Mar 28, 2011
I bought the C3-00 a month ago and after several problems like phone attaching to the gprs on its own and firing all my credit, getting stuck for no reason when opening gmail with the gmail application, today I had to remove the battery for the first time trying to find out the security code - which no one set and which is supposedly "12345" by default (only not because it DOESN'T work) - because I wanted to reset it to the factory setting, the phone which two seconds prior that action - removing the battery - was connecting with no problems with my pc wifi now when opening the browser Opera is giving me the title error:
Failed to connect to the internet. "Verification of server certificate failed. Please check the date setting in your device"**bleep**?! I always thought about Nokia as a reliable brand, this phone is a MESS, bugs everywhere, and now this?!
A) I can't factory-rest the damn thing because I don't know the security code, security code which I never set. The supposedly factory code 12345 doesn't work.
B) After removing the battery the wifi is USELESS and the phone doesn't connect to the internet anymore. It goes to the nokia.ovi and the accuweather links and such, but the default browser (so ACTUALLY using internet)?? NO WAY..
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Apr 2, 2011
Whenever I am trying to connect to WLAN, it got connected but the moment I start browsing, it displays message 'Connection Failed - Access Denied'. Sometimes, it shows 'Invalid Server'. I am really not sure why it is happening as 3G is working fine in my phone.
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Nov 12, 2010
a couple of days ago I tried to do an update on my W995a via the SEUS program (latest version used, downloaded the day I did the update), It got to about 90% then stopped and stayed at 90% for about 2 - 4 minutes then it came up with Update Failed, I've retried the process a few times and all have failed, I've used the repair feature in the PC Suite program to try to fix the phone but it fails about about 90% as well, I had no issues or software glitches with the phone before attempting the Update. The phone now will not load the OS but instead just sits there with the keypad lights on. Is there a solution to this problem? As this is my main phone and the SEUS program has broken it.
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Nov 8, 2011
i got my new nokia yesterday and everything was going good, I was texting people and when i tried texting this one friend, all my messages kept getting a 'Message Sending Failed' error.
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Apr 25, 2012
my computer always ends up not responding while trying to update the software to ICS. I've tried to update the phone for many times and always ends with my computer become not responding. and i've tried to update with 2 different computers and get the same result.
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Aug 21, 2014
I bought an unlocked iPhone 5 today. I inserted my sim card, and the phone didn't ask me for the pin, nor did it change its network status to anything else but "searching". For several hours I waited, restarted the phone, toggled plane mode on and off, and tried a few other things I read up on on the internet. None of them worked, the network status still said "searching". So, I decided to try and update the device OS, from iOS 6 to 7.1.2. At first, I tried doing this OTA, so from within the iPhone`s settings. It downloaded the software for about 10 minutes or so, only to after a while, emerge with a message saying that the update failed. This happened several times. I then read a few other posts online, and was recommended to update the device via iTunes. So, I tried this, where, again, it downloaded the software, did some other things such as extracting the software, and then, somewhere in the process, a message popped up on iTunes saying the update had failed. The phone is now still in update mode however, with only the Apple-Logo being displayed on the phone, along with a half-full status bar. Â
What should I do? Should I hard restart the phone? Will this brick it, or is it already bricked? And how can I get it to find a network?
Info:
iPhone 5, iOS 6
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Jul 15, 2010
I have a Nokia N97 with Map Version 0.1.24.114 installed (clicking About in Maps also shows v3.03 so I am not sure which one is the one i should refer to). I get a text notification from Nokia saying I have a map update so I check software update and indeed version 3.04(165) is there but I cannot update> Please advise. My navigation and turn-by-turn guidance (as well as weather, lonely planet and events) all work but I want to have the latest maps version for accuracy.
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Jun 7, 2010
I have just updated the new software on my n97, it downloaded and updated fine then it kept coming up with memory full on C drive, delet some memory. After about an hour trying to reach the settings menu to delete some data off that drive, i thought turning the phone on and off might help but i was wrong it now comes up with phone start up failed. contact the retailer. Can i fix this myself or should i just take my phone back to the shop and does my guarantee cover this seems it was a nokia update?
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Feb 1, 2010
Attempted to update to 3.03 last week, recieved the message update failed, didn't have time to sort it then. I have since updated to firmware v2.1, done a hard reset and reformatted my device. Attempting an over the air update get the message "update failed"! Only app I have listed as installed is the ovi store client.
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Apr 18, 2012
Yesterday I wanted to install an update of my system and since theBB is stuck on the loading page.It is not recognized on the USB port of my PC.How?
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Apr 23, 2011
After many attempts backing up, I have finally done so......But when PC companion is 'preparing' to update..it doesn't. It says Installation Error...'unable to install or start phone software update componnets'. 'the update of software failed'. I have tried again
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Nov 19, 2011
I just tried to update my MT15i using SEUS 2.11.11.21 to FW 4.0.2.A.0.42.It failed.1st try:Loaded battery (99%)Switched off phone Took out battery for about 5 minutes and put it back in.Started SEUS, held return button, proceeded as required...Firmware download seemed OK.Actual update failed near the end.Phone does not start up - just displays warning message
2nd try:I'm not sure about the battery: I had the phone plugged in for five hours but as it just looped through the power on sequence and showed me the warning message again and again I really do not know whether there was any power in it.Took out battery for about half an hour.Took out SIM and SD.Put battery back in Uninstalled SEUS Rebooted PC Installed SEUS Rebooted PC Else as above...
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Jun 12, 2012
Using PC Companion I have progressed to what I can only assume is the end of the preparation phase after 3 hours, the progress bar is complete; and then I get this meaningless message that the update failed.
This is very frustratiing as there is not much clue about what caused the failure. If it is because of a missing component, as pointed out already, why can PC Companion not check at the start of the marathon preparation that everything is in place and we will not waste so much time connected for nothing.
I have tried SUS and that fails because Windows can't find S1Boot with that remarkably phone procedure. I have looked at downloading S1Boot, as suggested, however then there are warnings on Warranty. Does PC Compantion/SUS download not contain S1Boot?
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