BlackBerry :: Unread Message Notification But Inbox Empty
Aug 11, 2010
The "unread BBM message notification" icon at the top of the screen tells me I have new messages - but my inbox is empty. This has been happening for the past week and roughly everyday I get a new phantom message. I am now up to 9 new messages but I have no idea where they are.
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Apr 28, 2010
Havin some trouble this morning, did as battery pull this morning and when the phone rebooted, I see 27 unread txt msg in the home screen, but when I go to my inbox there is nothing there, any one have any idea what's going on here, tried a battery pull again and still nothing.
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May 23, 2012
Suddenly today after deleting a handful of messages out of one mailbox it suddenly says that mailbox has 4294967295 messages. There is nothing in the mailbox. If I send mail to it, the count changes to 1 until I delete that message then it goes back to 4294967295. I have deleted the account and recreated it but that didn't fix it.
Info:
iPhone 4, iOS 4.3.3
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Apr 9, 2010
I am having an Empty message (not Blank Message). It takes up the space of a text message but the recipient name or the message is not shown in inbox. When I tried to Open the message it said 'Unsupported message type'. This message is not even getting deleted saying 'Error occurred. Deletion not completed'. I got this problem already Twice. What happened further is, After sometimes more of such msgs starts to appear, and then suddenly all saved messages will get deleted.
Then all the applications (including basic applications like calculator) will get deleted. I gave to Nokia service centre. They just said it could be virus so they got my mobile, gave back (installing the software again I guess, I don't think they Cleaned Virus as told by them) and told me to use memory card after scanning. I scanned the card with the top antivirus - with up to date virus database. So I am very much sure there is no virus in my Memory card.
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Oct 17, 2011
I`ve registerd on my bb account my work e-mail based on exchange 2010. using pop3 settings.Now when I`m receiving email on my computer after short time this message is forwarded to my BB and marked as read. Even if i`m not reading it.How to set up email that after forwarding message it will be still marked as unread.
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Feb 9, 2012
When I receive a new SMS message, and read it. The unread message notification doesn't disappear. The only way I've found to get rid of them is to use Nokia Suite, and read them there. Otherwise the notification icon remains.
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Aug 30, 2010
Have a msg notification on the homescreen,but when checked no new msg is there.Where do I find this.I've checked all emails,mms,sms txts.I've even deleted everything and its still there?
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Dec 4, 2014
My iPhone 5s running ios8 shows 1800 unread emails but when I look in the unread email are there are no emails. How do I empty the unread folder...
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May 25, 2010
I got a user whos just recently upgraded to the E72. After the inital setup of MFE, she noticed that her inbox was empty, I tried reinstalling the mailbox, restarted the E72, it didn't work. I then tried putting her sim in my own E72, setting up the mailbox, using her settings, then my inbox got deleted and left empty. I swapped SIM again, and was slightly going into panic as my inbox was still empty after I applied my MFE settings, a reboot however, fixed it. Then I tried deleting/moving what was in her inbox on the PC, still no success. I then tried putting the sim in a old E61 and this time it registrered a test email. So the inbox seems to work on the E61 and not the E72 for some strange reason.
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Sep 20, 2015
I woke up this morning and in the inbox for the default sms / mms / messaging app only had draft messages I hadn't sent in it. My contacts seem fine but I can't find the messages anywhere. If I send a contact a text the old texts do not appear either.
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Apr 13, 2012
There is just a name. For example, John Smith. But when I click it its empty, there are no messages. Does it mean that they tried to text me but it didn't go through?
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Apr 11, 2010
My 9630 is moving incredibly slowly and all i can think of is that i should delete some messages. is there a fast way to empty the in/out boxes??
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Mar 22, 2015
After update of main prog, sms alert is stuck with 2 new messages, inbox is empty.
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Dec 31, 2011
my texts are all gone suddenly and my inbox happens to be empty and i tried to restart my phone for a few times but i still cant recover all of my text.the thing here is, there are so many important text and contact in my inbox.i dont know what the **** is goin on here and i just need some guide to recover all those texts.
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May 9, 2011
I have had an envelope email indicator for a couple of weeks and I have searched through my archives emails and I cannot find an unopened message. I have rebooted many times and even taken out the battery.
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Aug 12, 2010
I used to store all texts in memory card. Yesterday as usual I tried to open the msg frm my frnd and suddenly the phone freezed. I had to remove the battery and put it back to make phone working, but then I was shocked to see that inbox was empty! I'm confused as what would've been wrong. I had around 5000+ texts. Is that a reason or could it be a virus?
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Jul 11, 2011
BB 8520; device software version 5.0.0.1067; carrier: ATT
I used the search option to search for Twitter messages so I could delete them. Deleting the messages took several tries, which surprised me. Device software version 4 had no problems with this process. Anyway, my SMS and MMS Inbox now appears to be empty. I have to perform a search to see my new SMS/MMS messages.
I had already backed up my device and restored my SMS/MMS inbox from that backup file, but it will not show all current traffic, just items I have sent. I have to do a search to see any current stuff. What do I need to do to rebuild my SMS inbox so I can see all of my messages again? Doing a search every time I get a new SMS takes too much time.
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Apr 14, 2010
I have the icon showing up that I received emails but the inbox are empty. When I pull the battery the icon goes away. With the next regular email the icon shows up again. I don't want to have to pull the battery every time I have an empty inbox.
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Jun 4, 2015
Using inbox. I started using this app a few weeks ago. I delete an email, it goes to the trash. How do you empty the trash? If i long press on the email it comes up with a trash can. Don't press that because it just moves it back to the inbox. Not sure how this works.
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Jun 28, 2014
I went on vacation where cell service and Wifi were both very spotty. Now that I'm back to good service area, my email won't download. Old folders bring up prior emails but inbox remains totally empty. I've tried several hard restarts & deleting and reinstalling Yahoo email account. Â
I'm still on the road and don't have access to my main computer to back up. I can pull up Yahoo mail in Safari and read emails from Yahoo's website fine. Â
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Sep 4, 2014
When i checked my email today it said "could not connect to server" and when i tried to delete the account (hotmail) and set it up again, it recovered all my DELETED EMAILS and moved them to my inbox as unread. So now i have like 2,226 unread emails.
Info:
iPhone 5s, iOS 7.1.2
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Apr 30, 2012
I've recently setup my email accounts on my Iphone 3GS to use the IMAP protocol.I have 3 email accounts (different domains) all hosted with Ehosting.The problem I'm having is the same for deleted or moved emails, and only happens on the Iphone.Whenever I delete or move an email, it is removed from my inbox, and appears in the trash or deleted items folder, or the destination move folder on my Iphone.However when the Iphone next checks for email, the messages all reappear in the inbox (as read)If I delete or move them again, I end up with multiple copies in the deleted or moved folder destination on the iphne, for however many times I delete or move the mail.The deleted and moved folders on my Iphone, only organise themselves correctly once I check my mail on my mac, or windows laptop, and that deals with the changes made.The problem then starts all over again once the next series of emails are received on the Iphone.Very frustrating when your out and about and you continually receive mail prevously read, deleted or filed in your inbox (albeit read), and not able to access the mail from a mac or laptop.
On my mac (and a laptop) the mail accounts work perfectly with the imap protocol, behaving as I would expect deleted are moved the to the trash or deleted items folder, until such time as I permanently delete them.Messages moved to a different folder phsically move to that folder.Ehosting are suggesting it should work fine, and the problems lies with the Iphone, although I'm not convinced.As a test I also have a SKY.com email address which I never use, but last night I set this up on the Iphone.This is in affect a gmail account, badged up by sky.This account worked and behaved as I would expect on the Iphone (contrary to the problems others experience with gmail accounts), with deleted or moved messages, being placed in the correct folder on the Iphne, and not re-appearing in the Iphnes inbox on the next check for mail.Hopefully I've explained the problem with enough details for someone to offer a fix or resolution, and before anyone suggests it, I dont want to revert to POP emails.
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Apr 4, 2011
I just started using my new torch last week. All fine so far, just the call log (in phone app the center part) remains empty no matter what I do. I tried all settings in the menu and also checked the folder (lots of calls) and had it shown in the message list as well. So calls are being recorded, just not shown in there at all! What to do? Can't be a memory issue since it's the new and free of any user data (photos music etc) so plenty of storage!
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Aug 26, 2011
On my old bb, it always said that I had 3 unread messages, but I searched everywhere and couldn't find them. I just got a new bb today and when all my data got transferred over, my new one is now saying that I have 3 unread messages. I've deleted all old messages, emails and voicemails. I also removed my email account from my phone and it is still there. I'm not sure what else to check or how to get rid of it.
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Oct 15, 2015
I have a question I have three unread messages which I have no I do not know how to remove them. When a single message I dropped to factory settings, work for three days now these three messages...
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Mar 12, 2012
I have the GS2, in the social hub my home emails appear, it is displaying I have 16 unread mails, I cannot find any unread emails anywhere! when new mail appears that total goes up to say 23, I open 7 and it goes back to 16 again!!
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Jun 23, 2011
First time for me and not sure if anyone could possibly help, or even if I posted this in the right place?This question concerns my daughter's bb Torch - over the last week or so she has been receiving, in her words 'randomly', huge numbers of old emails back into her hotmail account on both her laptop and bb.Trying to figure out whether it's a device problem, or maybe a hacker or something....The re-sent mails were all originally generated in her hotmail inbox, some from over a year ago, and are just simply reappearing all the time as new mail?
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Nov 28, 2011
Message inbox icon (notification/ indicator) for Text message does not appear on my Torch 9860 when I receive text message (the little tiny text message bubble icon).I get it for email and blackberry messenger (little envelop for email, blue bubble for messenger) but nothing for text message.
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Aug 18, 2010
The bar on the top of the screen between the "select a profile" and the "search magnifying glass" where the notifications pop up not sure what that page is called but in this slide down screen under Text Messages I have a text message that is staying at unread. Even though I have deleted the text message and I've tried everything to try and get it to go away. Today I have a Blackberry Messenger Message that won't delete as well. Does anyone else have this problem and figure out a way to refresh and get ride of it? I've tried turning the device on and off a few times but doesn't fix the issue.
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Jun 12, 2015
I'm running Nova on right now and I downloaded Tesla Unread Counter and every time I have a notification, it gives me inconsistent numbers.
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Jul 29, 2012
I wonder if we can send an empty message ? (I have neo v)
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