BB Software :: OS 6.0 Upgrade - Icons Lost And Unable To Download?
Aug 17, 2011
After upgrading to OS 6, I lost many icons including BlackBerry apps world, BlackBerry maps and a couple others. I am also not able to download any new apps. I get an error message when visiting the apps page telling me that my browser is not supported (strange as it is a BlackBerry site). When I've tried to download BlackBerry apps world again, I get a warning that it is already installed and that if I continue, my device may cease to work properly.
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May 31, 2012
I am unable to download anything onto my neo v using 3G network after the ICS upgrade. I am able to do so quite easily using wifi though.
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Jul 14, 2010
Recently I have updated my X10 mini to Android 2.1. Every thing seems working fine except the Android Market app. I can search, and browse Android Market. But I am failing to download ANY app from the Market. The download icon does appear; but after a while it says "download paused". I searched through different forums and found that one very common suggestion is to boot the phone by pressing "Power" and "Home" key. No luck by booting either.
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Nov 22, 2010
Over the last few weeks I tried to download or upgrade apps but it always fails. I always get the message: "Download was unsuccessful please try again". When I go to the android market and look at the help front page there is a link called "Download Issues Troubleshooting page". The fix described in here does not work for my phone.
How do I make my phone work properly again.
Also, I am on Android 1.6 but I cannot upgrade to 2.2. The PC Companion says that I have an up to date phone.
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Aug 22, 2010
I've just re-installed the firmware on my E71 having completed a full backup via PC Suite before doing so. The re-installation went OK & I've restored the backed-up stuff but most of the icons from the apps located on my memory card are now missing from the Installations folder on the phone so I cannot now access any of them. Many of the apps were paid for so I don't want to have to re-install them by downloading them again from Ovi.
Is there any way I can get the application icons back in the Installations folder? They were there when I did the backup & have always come back when I have done similar re-installations in the past. The apps are on the card & App Manager tells me they are all 'installed' but won't allow me to access them.
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May 10, 2010
I lost all 4 bottom icons; phone, safari, messages, ipod. Here is some background info, jailbreaked 3gs, 3.0.1. I was moving some icons around and trying to move it to another page. Then I look, all 4 of my icons on the bottom is gone. I tried turning it off then on. Doesnt work.
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May 14, 2012
I tried to upgrade to 5.1.1 from 5.0.1 but the download always shows error after 177 mb download, though I have backed up my content. What is the problem with the download?
Info:
iPhone 4, iOS 5.0.1
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Jun 9, 2010
I have a Bold 9700 on the Bell Network and have lost all the BB functions. Phone was working fine and then I lost all ability to access email and BBM.
The email icons are there but the BBM icon vanished along with all my other app icons (NHL, Weather, ZoomPass etc.). I've also noticed that the blackberry logo that is usually beside the 3G icon in the top right is also gone. What is weird is that the phone can still make calls, text and browse. Bell data support says everything is fine on there end. I've wiped the unit via JL_Cmder and reinstalled the latest OS 5.0.0.545 and still not working.
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Jan 30, 2012
I have lost my icons for camera and contacts
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Mar 3, 2010
Afew moments after switching on my phone for first use, I think I strayed to the advanced options section and clicked something there which made the phone reboot and now I can't see any icons in the homescreen. The menu Key does not respond
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Jun 14, 2012
i phone is showing a itunes mark on my iphone screen?
Info:
iPhone 3GS, iOS 5
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Jun 22, 2011
My phone has lost most (not all) of the apps icons on one of my profiles. All of the stock apps stayed intact but the majority of the downloaded apps have disappeared. The app is still in the main menu and works fine.
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Dec 2, 2014
I was syncing my iPhone 5S to iTunes on my laptop when I noticed that suddenly two important icons were missing from my iPhone's Home Page: the App Store icon as well as the iTunes Store icon. I need them back but don't know what to do. I've tried powering down my phone for two minutes then turning back on, no luck. How to get these icons back. When I click on a link that is supposed to take me to either place, nothing happens.
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Jul 6, 2011
i lost the menu icons at the bottom of tne main home screen instead an arrow is coming which i have to press to get the application
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Nov 29, 2011
I factory reset my phone recently and was getting email notifications where the icons were coloured (red @ sign for IMAP and blue background sync sign for Exchange based accounts). Something changed recently and now I only get grey notification icons for the email accounts. I'm not sure what changed though.
how to get the coloured icons again?
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Nov 9, 2011
I was just using the Bionic to check email when bang, everything disapeared. o email screen, no phone icon or other bottom row and now notifications.All I had was 3 or 4 icons per screen and I could look at the screens double tapping the home and getting the big view. But most apps were missing from the home pages though and none would start. I finally realized that I was seeing a zoomed image of the home page scroller screens.I tried everything to get to the apps drawer but couldn't. I wanted to snap a screengrabber.I had to shut it down, restart and phone is back to normal.The image I'm attaching is mocked up from a capture I made with no background. Wish I could have captured it for real.
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Nov 12, 2012
I upgraded my whatsapp messenger and then my apps world and since the the icons of both have vanished from my blackberry torch screen. All attempts of retrieving the same have failed. I even reinstalled the apps world and whatsapp messenger but the same result. Have done hard reboot also.
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Sep 9, 2010
Can't connect or download anything. I just get grey icons with loading that do nothing.
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Jun 6, 2011
My App World has disappeared. I keep downloading it on my bb, but it doesn't seem to run or show up. What am I doing wrong? Also, the folder that kept all my downloads, the one with the orange arrow pointing in, has also disappeared. I can't get to new applications and can't find all this good stuff, except what I stored on my home page.
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Jun 21, 2010
My iPhone syncs with my gmail contacts, but they were all lost during upgrade. In the gmail account settings, it no longer allows me to select contacts for syncing. Has anyone else experienced this?
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Apr 8, 2012
I just updated my Bold 9900 with the latest upgrade 7.1 Bundle 921. When it was finished I found all purchased/special ringtones were missing.
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Aug 5, 2011
How do I restore the red star that shows up next to my message icons to indicate on which email, text, or bbm I've received a message?
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Sep 1, 2010
I just bought my bb and was connected recently. I upgraded the bb messenger 2days ago and yesterday I lost the bb icon. So now I can't view my contacts,nor receive chat messages. Since the icon disappeared I can't do anyhting on the bb messenger. I tried to uninstall but could not find a way to do it.
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May 13, 2011
i have blackberry curve 8900. i upgraded the OS from 4.6 to version 5.0. it was successful. i did a back up files before i upgrade and restore it after i upgrade. however when i browse my phone, most of the pre-installed application was lost? no games inside the folder, some program in the applications folder was lost and many more even the third party application. but what i don't understand is why the pre-installed applications are gone? do i need to re-install again these applications?
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May 10, 2012
I have lost several applications including BBM applications after upgrade when I download it the system will say it is installed already but you can not see the icon.
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Dec 11, 2010
I did an upgrade today, followed instructions, did backup with all boxs ticked, after upgrade completed I did the retore action etc. But I have not got all contacts saved and do not have any of the previously uploaded applications. I need them urgently, but no one available at erickson help line. Also vodaphone phone line and service office are not able to help me my service is with them.How do I get this critical info back, as I urgently need to contact several people in my contact list, but can't without their numbers that are saved into my phone or wherever they get saved when entered.Have also done previous backups, but none seem to restore this info.
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Mar 17, 2012
iphone 3GS lost all stored music. Do I have to download each song again from icloud?
Info:
iPhone 3GS, iOS 5.1
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Apr 9, 2012
i had done a upgrade to I.OS 5. I think the itunes never backup properly and all my pictures are lost. Is there anyway i can get back my pictures?
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Apr 20, 2012
I upgraded my iphone 4 to the 5.1 software yesterday evening. Following upgrade my calendar, notes and bookmarks were still there but many apps missing, all music gone and most crucially most of my contacts have disappeared although I still have lots of text messages (numbers appearing rather than name) and emails. I have contacts only where their name begins with an A !All backups have disappeared too. I connected to an old laptop and managed to retrieve apps and the music which I had syned from that laptop previously but still no sign of the contacts.
Info:
iPhone 4, iOS 5.1, problems following upgrade
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Apr 24, 2012
Just upgraded wife's iPhone 3gs to latest IOS(5.1). After completion everything was good except all of her contacts were gone. I tried re-synching and nothing. I tried restoring and, I thought it had made a backup before the upgrade, but all backup copies were after the upgrade.
Info:
iPhone 3GS (8GB), iOS 5.1
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May 2, 2012
Lost contacts after an upgrade. Is there anyway to retrieve them.
Info:
iPhone 4, iOS 5.1
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