BB Torch :: Email Set Up Wizard Will Not "set Up"?
Aug 29, 2011
On my BB Torch 9800, when I click the "set up" email WIZARD icon, I'm taken to the correct page where I click to open my choice of the two (personal accts), and I'm taken right back to the "set up" email icon! Back and forth but I cannot get to the list of all my email accounts. I've rebooted, done 100s of suggestions but the set up wizard is STUCK. I want to delete at least one email account!
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Nov 20, 2011
I have already set up 4 email accounts on my BB which I had no problem with, now I want to use email set-up wizard to delete one of my old email accounts and add another one, but everytime when I go to set up and click on the email set up, nothing comes up; sometimes it will take me to the first step which it will ask me if I want to set up an interenet email or business email, and then when I click on the interent email, it will take me back to the original set up page, thus, i can't change my current email settings or do anything.
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Jul 9, 2010
I'm trying to set up my email account with e-mail wizard. I enter my email address and password and when I press OK it shows DETECTING EMAIL SETTINGS and nothing happens. I simply can't create a mailbox.
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Jan 18, 2010
My N97 was in for repair recently - it totally froze and wouldn't boot up. That has been fixed and firmware v.20 has been flash installed as well. So far, so good.
BUT, I now find that the Nokia E-mail Setup wizard keeps cutting in and asking to connect to the internet. How can I stop this? Uninstall the e-mail widget? I have incidentally set up my e-mail boxes so I don't need that setup wizard.
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Jul 23, 2011
We were give an unlocked 8520. In the Setup Wizards group there is no email setup wizard, only a corporate mail setup wizard. Is there a way to recover the email setup wizard?
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May 2, 2010
i bought a N72 and i find it very nice phone at start. but after i config my phone and upgrade firm ware to last version, it show mail config wizard each time i turn on my phone. i try to delete short cut of email wizard from my screen, switch between personal & bussiness mode. delete my internet connection , .... but it dont stoped ! i try to define a fake mail to it may be it can solve my problem, but didn't help but make a change . wizard start and automaticaly closed !!! other features of phone work perfectly.
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Jun 3, 2011
i had an email set up on my BBerry 9700?wanted to try it out so he popped his virgin simcard in the phone. When i returned my sim card in there, everything but my Email wasn't showing up.I try and go into the Email setup wizard and it wont even allow me to do so.I get an error that says "There was an error trying to access the service. Please Try again. Contact virhin Mobile at 1 888 999 2321 or 611..
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May 2, 2010
i bought a N72 and i find it very nice phone at start. but after i config my phone and upgrade firm ware to last version, it show mail config wizard each time i turn on my phone. i try to delete short cut of email wizard from my screen, switch between personal & bussiness mode. delete my internet connection... but it dont stopped ! wizard start and automatically closed !!! other features of phone work perfectly.
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Apr 2, 2012
On my set up folder, I only have three icons; setup wizard, set up wi-fi and set up bluetooth. Email set up application is lost. And when I go to Setup wizard - Email setup, the only option its giving me is to use a work email account with a blackberry enterprise server.I was able to use it before to set up my yahoo email account. But when I deleted my yahoo email address, the set up was lost too.
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Jun 11, 2010
and cured it? I downloaded the Nokia mail (for S60), set up 2 accounts with no problem and can use the mail with no difficulties. However, every time I start my phone, the question "Allow application to use network to send or receive data?" comes up. If I reply "No" then everything continues as normal. If I say "yes" the email setup wizard starts for setting up a new account. Does anyone know how to stop this startup behaviour?
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May 19, 2010
I bought a 2nd hand 8900 but it doesn't have the wizard to set ip my email I've looked in all options and menus but there is nothing for email. I set up blackberry in my company and I wonder if this device is set to enterprise activation instead of other activations. I called my carrier o2 but the weren't helpful and said it was because I was on the wrong tariff and didn't have an o2 email address. I've wiped the device could updating the software out this back? It doesn't show a carrier when I start it up I think it was originally purchased as a sim free device. Any thoughts?
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Apr 21, 2011
I changed the password on my email account online and when I went to change the password on BB Storm2 - I kept getting error. So I deleted the account and restarted the process using BB Email setup wizard. Now I keep getting "update failed" and doesn't go far...tried it several times.
Here is the additional information about the BB:
BB9550 - v5.0.0.1015
(Bundle 1656, Platform 4.2.0.442)
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Nov 11, 2011
my email setup wizard does not give me the option of mailbox name when i try to set up a microsft outlook email(exchange)
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Jan 12, 2012
I can view the person who had this phones email account, but I can't set my new one up. I use the "email setup wizard" go into it, connect, and then it asks me my email address, I enter the CORRECT one and that's as far as this thing will let me go. I don't even get to the part where it asks me for a Password. after I enter my email address it tries to connect to the server (which is yahoo mail) and then I get the message "Unable to connect to server. Try again later."....And that's all it keeps doing. I have no clue how to set up an email on this phone. I use it with my WAN connection and with my providers internet and get the same message both times.
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Jun 7, 2012
I recently upgraded to a 9860 but when I sync to my desktop, i am getting an error message that says" Application Loader Wizard requires blackberry device manager to be installed. Contact customer support"
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Mar 20, 2010
I recently re-activated my old Storm for my wife (her first smartphone). After reactivation, I tried to set up email so she could check her Hotmail, but the setup wizard only shows one option - enterprise email through Exchange. I know when I use to use the Storm myself, I had both Hotmail and a POP email account set up with no problems. Is this a device issue or a carrier issue? I had Bell activate the Storm on a minimal (200MB) BlackBerry data plan and the phone seems to work fine (as a phone, at least!)
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Apr 28, 2011
My Blackberry is frozen on the setup wizard screen--trackball/pad is inoperable. I recently downloaded LifeinPocket App, did the restarted and that was the end.
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Jan 9, 2010
AFTER A MONTH WITH THE 9700 I JUST RAN THE SWITCH DEVICE WIZARD TO PORT SOME APPS AND SUCH FROM CURVE 8310.NOW EVERYTHING ON THE 9700 LOOKS LIKE THE 8310 AND I LOST ALL MY SMS/E-MAILS/ETC BUT THE APPS HAVE ALL SWITCHED OVER(EVEN THE THEME IS NOW FROM THE 8310)I THOUGHT I HAD A HANDLE ON THIS BUT APPARENTLY DO NOT - RAN THE SWITCH BACK WIZARD ONLY TO BE IN THE SAME BOAT AS BEFORE.HOW BAD IS THIS AM I COMPLETELY UNABLE TO RESTORE MY ORIGINAL 9700 SETTINGS?
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Jul 18, 2011
i am having a problem whuile operating the blackberry desktop manager after connecting my handheld. it says "handheld application loader wizard has encountered a problem and needs to close.we are sorry for the inconvenience". im unable 2 do anything on my device except take a back-up.
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Jan 9, 2016
without a smcard how do i bypass the set up wizard screen on motorolla turbo after factory reset, when i try to use the phone with a sim it say it cannot establish a reliable connection.
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Apr 26, 2012
I have created an email account with settings that I know are correct on the iPhone, the mail icon shows an alert with a number of emails on it so I know the mail settings are OK. When I click on the Mail button instead of being taken to my inbox I am presented with the start of the email setup wizard which I would expect to see if no accounts were set up. If I follow the wizard and complete my settings I'm told that the account already exists.How can I get past or cancel the wizard?
Info:
iPhone 4S
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May 15, 2012
How do I get the scanner and camera wizard to come up on my computer. I plug my phone into the computer but it wont come up?
Info:
Windows XP
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Jul 19, 2011
I used the Device Switch Wizard in the Desktop Manager to switch from my old Bold 9000 from AT&T to a new Bold 9650 from Sprint but guess what... I had already started using the new Bold and when I did the 'Device Switch' thing, it wiped all the data I had saved in the new one. So now I have the text messages I wanted to save from the old one but lost everything (and I mean everything) else. Is there any way to reverse the operation?I still have the Desktop Manager open and both phones connected. I am scared to disconnect or turn off my computer just in case.
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Jun 21, 2012
Yesterday I used the BB desktop software to transfer settings and stuff from an old device to a new device.I have now noticed that I am not getting any emails on either of the two accounts on the new device.Two accounts are on the new phone and has all emails up until the time I set it up yesterday.if I go to settings then mail I have the two options:
-Internet mail
-Enterprise Account
When I select Internet mail I am asked to input my BB ID. Something I do not have. I never needed to do this on my old BB.I have been into host routing table and registered the device and got email to say device was registered. I waited 2 hours but still no new emails arrived. I have done this by wifi and GSM
Carrier = SFR, I am English though so please do not reply in French.
Model = 9790
OS = 7.0 Bundle 2254 (v7.0.0.528, Platform 9.16.0.57)
There are no other apps installed other than what there is out of the box.Removing the battery did not help.I went mobile.blackberry.com on the device, selected England as my country then it loaded a login page in French.
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Aug 21, 2010
How do I disable the faulty E-Mail setup wizard and install mailboxes manual on the Nokia N97 Mini?
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May 20, 2010
I have been trying for a VERY long time to download an operating system. Every time the Application Loader Wizard does not detect the blackberry. It also does not let me check the box to detect it automatically. The Blackberry Desktop Manager recognizes the BB and its pin but the app loader wizard does not.
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Jan 29, 2010
I'm switching from an 8800 to the 9700. When I connected the 8800, whatever it did took a few minutes (it has you connect the old device). Then I connected the 9700 as it asked me to, and that was at least an hour and 15 minutes ago. It says "Task in progress", and on the progress bar it has not moved a millimeter. Like, nothing. I have maybe 30-40 contacts and no extra software, and 3 messenger contacts.
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Jun 26, 2010
Ok just switched from a storm 9530 to the bold, after doing a restore of all my backups i now have the call log on my phone from my previous phone. Is there a easy way to delete the call log history.
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Jan 3, 2012
what this message means?. I cannot update my software. Nor can i find a resolution.
" Handheld application loader wizard has encountererd a problem and needs to close."
I can probebly add the tech files if required.
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