Nokia :: N97 Email Setup Wizard
Jan 18, 2010
My N97 was in for repair recently - it totally froze and wouldn't boot up. That has been fixed and firmware v.20 has been flash installed as well. So far, so good.
BUT, I now find that the Nokia E-mail Setup wizard keeps cutting in and asking to connect to the internet. How can I stop this? Uninstall the e-mail widget? I have incidentally set up my e-mail boxes so I don't need that setup wizard.
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Jun 11, 2010
and cured it? I downloaded the Nokia mail (for S60), set up 2 accounts with no problem and can use the mail with no difficulties. However, every time I start my phone, the question "Allow application to use network to send or receive data?" comes up. If I reply "No" then everything continues as normal. If I say "yes" the email setup wizard starts for setting up a new account. Does anyone know how to stop this startup behaviour?
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Jan 12, 2012
I can view the person who had this phones email account, but I can't set my new one up. I use the "email setup wizard" go into it, connect, and then it asks me my email address, I enter the CORRECT one and that's as far as this thing will let me go. I don't even get to the part where it asks me for a Password. after I enter my email address it tries to connect to the server (which is yahoo mail) and then I get the message "Unable to connect to server. Try again later."....And that's all it keeps doing. I have no clue how to set up an email on this phone. I use it with my WAN connection and with my providers internet and get the same message both times.
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Mar 20, 2010
I recently re-activated my old Storm for my wife (her first smartphone). After reactivation, I tried to set up email so she could check her Hotmail, but the setup wizard only shows one option - enterprise email through Exchange. I know when I use to use the Storm myself, I had both Hotmail and a POP email account set up with no problems. Is this a device issue or a carrier issue? I had Bell activate the Storm on a minimal (200MB) BlackBerry data plan and the phone seems to work fine (as a phone, at least!)
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Jul 23, 2011
We were give an unlocked 8520. In the Setup Wizards group there is no email setup wizard, only a corporate mail setup wizard. Is there a way to recover the email setup wizard?
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Jun 3, 2011
i had an email set up on my BBerry 9700?wanted to try it out so he popped his virgin simcard in the phone. When i returned my sim card in there, everything but my Email wasn't showing up.I try and go into the Email setup wizard and it wont even allow me to do so.I get an error that says "There was an error trying to access the service. Please Try again. Contact virhin Mobile at 1 888 999 2321 or 611..
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Apr 2, 2012
On my set up folder, I only have three icons; setup wizard, set up wi-fi and set up bluetooth. Email set up application is lost. And when I go to Setup wizard - Email setup, the only option its giving me is to use a work email account with a blackberry enterprise server.I was able to use it before to set up my yahoo email account. But when I deleted my yahoo email address, the set up was lost too.
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May 19, 2010
I bought a 2nd hand 8900 but it doesn't have the wizard to set ip my email I've looked in all options and menus but there is nothing for email. I set up blackberry in my company and I wonder if this device is set to enterprise activation instead of other activations. I called my carrier o2 but the weren't helpful and said it was because I was on the wrong tariff and didn't have an o2 email address. I've wiped the device could updating the software out this back? It doesn't show a carrier when I start it up I think it was originally purchased as a sim free device. Any thoughts?
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Apr 21, 2011
I changed the password on my email account online and when I went to change the password on BB Storm2 - I kept getting error. So I deleted the account and restarted the process using BB Email setup wizard. Now I keep getting "update failed" and doesn't go far...tried it several times.
Here is the additional information about the BB:
BB9550 - v5.0.0.1015
(Bundle 1656, Platform 4.2.0.442)
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Nov 11, 2011
my email setup wizard does not give me the option of mailbox name when i try to set up a microsft outlook email(exchange)
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Aug 21, 2010
How do I disable the faulty E-Mail setup wizard and install mailboxes manual on the Nokia N97 Mini?
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May 5, 2010
i can not find the setup wizard or setup for that matter. the folder that should have setup reads "extras" and inside reads calculator and currency converter.
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Jul 9, 2010
I'm trying to set up my email account with e-mail wizard. I enter my email address and password and when I press OK it shows DETECTING EMAIL SETTINGS and nothing happens. I simply can't create a mailbox.
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Apr 28, 2011
My Blackberry is frozen on the setup wizard screen--trackball/pad is inoperable. I recently downloaded LifeinPocket App, did the restarted and that was the end.
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May 2, 2010
i bought a N72 and i find it very nice phone at start. but after i config my phone and upgrade firm ware to last version, it show mail config wizard each time i turn on my phone. i try to delete short cut of email wizard from my screen, switch between personal & bussiness mode. delete my internet connection , .... but it dont stoped ! i try to define a fake mail to it may be it can solve my problem, but didn't help but make a change . wizard start and automaticaly closed !!! other features of phone work perfectly.
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Jun 26, 2010
Ok just switched from a storm 9530 to the bold, after doing a restore of all my backups i now have the call log on my phone from my previous phone. Is there a easy way to delete the call log history.
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Nov 28, 2015
I would like to know if it is possible to bypass the setup wizard on my nexus 5 running marshmallow as my touch screen won't work (Because I dropped it) and the setup wizard won't allow me to use a mouse and keyboard using otg.
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Feb 17, 2014
I got a 32gb Nexus 5 today. I don't have a sim in the phone yet, but I wanted to set it up. I went through the setup process, skipped the sim setup, added my google account, etc.
When it started automatically downloading things, this message popped up saying Setup Wizard has stopped working. I hit ok, and did see the error again. No other issues yet, but just curious about that one.
Is it a google app that needed to be updated? Or is it the fact there is no sim? Like I said no other issues (for the 10 minutes I've used it). Just curious.
Oh and a quick edit - I've done a factory reset and cache wipe.
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Sep 4, 2011
I've been using my blackberry bold for quite some time and suddenly I just can't connect to the wifi. I mean whenever I check the box for turning wifi on, it wont turn on and when I do wifi setup wizard it says "unable to turn wifi on". I did clean reload of BB OS, I even did a downgrade for BB OS, I erased all the data and set everything to default but yet no results. I am already subscribed for BIS plan, its just frustrating to watch myself upgrading and downgrading and erasing datas for the past 4 hours just for turning on the wifi....
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Sep 9, 2010
While configuring my Gmail account in my Xperia X10 Mini, I am constantly getting this message The application Setup Wizard (process com.android.setupwizard) has stopped unexpectedly, and I am unable to go any further. What could be the reason for this?
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Nov 20, 2011
I have already set up 4 email accounts on my BB which I had no problem with, now I want to use email set-up wizard to delete one of my old email accounts and add another one, but everytime when I go to set up and click on the email set up, nothing comes up; sometimes it will take me to the first step which it will ask me if I want to set up an interenet email or business email, and then when I click on the interent email, it will take me back to the original set up page, thus, i can't change my current email settings or do anything.
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Dec 18, 2012
invalid email when try to setup my email account in nokia maps
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Feb 13, 2010
Yesterday i successfully upgraded my E52 to latest firmware - 031.012. After upgrade i removed all previous email accounts (1 MFE, 1 pop and 1 imap) and start a new setup.i have to mention, that i double checked that the email client version has updated to 2.1.0 (the old one was 2.0.5). There are also several visual changes during the email setup.
Now here is my issue: I recreated my exchange email account and it works perfectly, but when i try to add a second email account (Email->New), choose one of the providers from the list (Windows Live for example) and proceed here is what happens:
1. I get a promt to enter email address and password
2.Then "Validating settings" and "Downloading terms" progress bars start
3. After "Downloading terms" progress bar completes i am returned at the page where have to choose email provider again
Is there someone with similar issue as mine when has upgraded to 031.012?
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May 2, 2010
i bought a N72 and i find it very nice phone at start. but after i config my phone and upgrade firm ware to last version, it show mail config wizard each time i turn on my phone. i try to delete short cut of email wizard from my screen, switch between personal & bussiness mode. delete my internet connection... but it dont stopped ! wizard start and automatically closed !!! other features of phone work perfectly.
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Mar 21, 2010
i've been trying to set up an email account on my e72 but i can't seem to get it right. i get to the point where you have to select the email pproviders.i select gmail, enter my account name, then my password, press ok and it sends me back to the email provider selection list. my only option there is press back or option.but back just takes me back to the begoning without any of the options being save.
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Jul 17, 2010
I received my E7 with the latest firmware update 031.023. I tried to set up email many times. A message shows up "No email mailboxes defined. Create a mailbox?"
I click yes and then I either go to Hotmail or Gmail to setup the account. After I enter the username and password, a message shows up "detect email settings" and the screen goes right back to the [Email] screen. I do not see a separate application to check my gmail or hotmail emails and then it goes back to the beginning with a message asking me to create a mailbox.
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Jul 25, 2010
I was very happy to know that 10 email accounts can be setup on my phone. But unfortunately i am not able to setup at least 1. After i enter my username and password as requested it gives a message that it is contacting the server and then goes off with a message that the server could not be reached. I am able to browse webpages.
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Mar 16, 2010
My problem is that every time I switch my mobile on (e71), the email config setup is starting on its own while I already have a correctly set-up email. More an annoyance than a real problem but it would be great if this can be fixed.
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Apr 2, 2010
I setup my e-mail here http://email.nokia.com and everything looks OK. Now I want to set it up on my phone. When I start the wizard, I have list of e-mail accounts to choose like Ovi, Gmail or enter my own one. My question is: what are the settings to setup the nokia email service?
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