BB Torch :: Not Accessing My Id Account
Jul 12, 2012
I'm not assessing my bb id accoun. And the code is correct. Its telling me unable to update your bb id account info. And more often can't accessing my app world nor even bb protect. Now what seems to be the problem?
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Sep 3, 2010
My phone has been trying to authenicate my log on to the App store for two days now. I am at a loss as to what I have done or how to recover.
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Nov 24, 2012
I want to be able to access the call log notes that I make on my Blackberry on my PC.
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May 24, 2012
I have not activated any data plan form any of the net work. I am connecting through wifi. I am unable to login into instant messaging(like Yahoo, gtalk..etc). Please let me know can I connect all the applications when iam using wifi.
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Sep 16, 2011
Torch 9810 - when I'm connected to my home network using the wifi mode on my phone, will I have direct access to files & folders on my network PC's?
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Aug 23, 2011
I have changed my email password on my gmail account using the web browser on my desktop. But I am having difficulty accessing the email settings on my Torch so that I can tap in the new password. I go to "Set up" and then have the choice of "Internet mail account" or "Enterprise account". I click on the first one and get a page entitled "existing users". I then have to tap in my user name and password. I assume this refers to my blackberry username and password. But when I tap the info in and press "continue" I get a message saying "The user name is invalid. A user name must be at least 4 characters". My user name is my gmail address which includes 16 letters before @gmail.com.
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May 7, 2011
I am having problems with outlook email.I have a prodigy.net account (outlook express) and an outlook email account.The prodigy account is fully synchronized with my PC, but the outlook account is not.An email sent to my outlook account is posted to both the PC and to the Torch Smartphone.The problem is on the reply, an email sent from the Smartphone is shown only on the Smartphone and a reply sent from the PC is seen on only on the PC and is not visible on the Smartphone.
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Feb 20, 2012
how do i set up an e-mail account to be a default account if i have multiple e-mail accounts on my blackberry(torch 9800)?
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Aug 2, 2011
After a short time on an Android device (which I quickly got rid of) I am now back on a BlackBerry. I used to have a Bold, now I have a Torch.Now the problem is the following: on the Bold I had one BES email (I am the IT Manager of my company) and three BIS accounts (private mails).I moved the BES account on the Torch, no problem, but the three BIS accounts do not move for some reason.
I go to Setup=>Email accounts and the device reports correctly that "A new BlackBerry device has been detected. you mustmove email account(s) to resume email delivery to your BlackBerry device. Email delivery to your old device has been stopped."Following the list of three email accounts I want on the Torch.
I click "Move" and for any single email I have a screen that says "Device change successful. Validate your email account"I type email password for each account, click "continue", receive the message "Your password has been successfully validated.", click OK and exit setup and nothing happens.I still have the BES account but there is no trace of the three BIS accounts.I go back to Setup and the procedure starts again from the beginning.I am on Vodafone UK and the three email accounts are on Apple MobileMe (@me.com)
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Oct 8, 2011
I am using a 4G Blackberry Torch 9810 with AT&T. Despite registering my device with my wireless carrier by registering under the host routing table and getting a confirmation message, the AT&T bis site is not recognizing my PIN or IMEI (they are entered correct, the error message is that the device is not registered). I have also tried to integrate the Hotmail account through the mobile.blackberry.com site but get a website error (HTTP Status 500, looks like a Javascript error) when I click on integrate my Hotmail account.
PS: The software vesion is 7.0.0 Bundle 1355.
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Aug 16, 2012
I've been having trouble for weeks trying to download apps, etc, I always got a message for verifying my blackberry id. After many password resets, etc now I am getting an "unable to log in to your blackberry ID account message"
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Jan 14, 2012
I have been trying to add my gmail to my blackberry device all to no avail. Each time I enter my email and password, I received this error message "update failed". I was able to add my Yahoo Mail and is working fine. The problem is that, whether I enter the correct or wrong password, what I get is "update failed".
Under the instant mail account, yahoo logo display well, windows live and other email service providers also display well, but Gmail logo is not displaying the logo. Am using 2-steps verification for my Gmail and I have generated application specific password, but still having the same problem.
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Nov 12, 2011
Got a bb torch 9810 yesterday, Last night was great but today I can't log into my bb id account ... Iv reset my password twice and every time I try it just says unable to log into your blackberry id account !
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Jan 10, 2011
I was having hard time to verify my BB ID via my unit (Torch 9810) up to now, its been weeks already.I've checked my password and it's correct since I can log-in via web. But everytime, I tried to verify it in my unit I am getting this error: " Unable to login to your BlackBerry ID account" . I cannot open "My World" in BlackBerry App World because it prompted me to verify my ID.
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Mar 14, 2012
Unable to log on to app world made an account but my friend had this phone before me and I can't log on with my email n password it says something about enter username linked to this phone
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Aug 20, 2011
I have a blackberry torch 9800 but why I can't create a account ID ?
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Jun 17, 2011
When I try to set a email account on my torch the phone crash
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Apr 13, 2012
Every time I touch the email icon to add another email account my phone freezes up completely
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Jan 4, 2012
I haven't been able to sign in to my Blackberry ID account for quite a while.I deleted app world and reinstalled it thinking that this my help, but it is still saying unable to log in to your Blackberry ID account.
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Jul 14, 2012
I just received my new Blackberry Torch 9810 and can not loging to my blackberry ID account. That is exactly what it says every time I try "Unable to login to your Blackberry ID account". I have called Rogers 3 times, tried talking to the guys in a Rogers store and have reset my password online twice. On my phone I can not even get into the prompts to change anything in the section for "Blackberry ID".
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Dec 2, 2011
i am a previous owner of bb 8520 and has already an existing blackberry id.recently, i have upgraded to a torch 9810, but now i cannot login to my bb id account using my phone.however, i can login without problems with my id when using a computer.i cannot fully enjoy the features of my phone because of this.
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Dec 3, 2011
Last night my phone kept rejecting my password which caused a security wipe out on my phone. Surprisingly my 2 email addresses were still on the phone when I tried to set up my email account via the set up option. everytime I entered the passwords to my email accounts I keep getting a message saying "sorry, unable to continue your session it does not give ne the option to delete these accounts and re-enter them and now I am unable to use my email on my phone.
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Dec 8, 2011
It would seem there is a bug in 6.0 Bundle 2647. I go into setup/email ccounts/internet email. After selecting internet email, it simply returns o the setup dialog. I cannot seem to get to a screen where I can delete my gmail account
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Jan 22, 2012
My 3 emails account are locked by Cambodia after I used it during my visit. I just noticed that after coming back to Indonesia and consulted with Mentari Indosat, my provider in Indonesia. How to unlock it?
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May 14, 2011
I am trying to activate an enterprise account, where do I get an "activation password" from and do I use my existing sky email address?
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Oct 13, 2011
I had a message from Blackberry asking me to verify my email 3 days ago while all these problems with Blackberry were happening. When I go into email account I'm asked for my user name and paassword. Blackberry doesn't seem to recognize these any more, so now myemail has completely disappeared from my Blackberry (Torch 8900 with latest 6.00 update on it). I've spent over 2 hours trying all sort of things, including the '3 steps' thingy, but I can't do step 2, and it's still asking me for my username and password which it doesn't like!
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Apr 26, 2011
It was working fine earlier but all of the sudden my sms's had started to come up in the email account set. How do I remove that, I have not even checked the show text messages icon in the inbox management. I am using bb torch.
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Feb 27, 2011
My hotmail account (which I use it to register BB ID) just got blocked I want to know if I can change my registered email related to my BB ID?
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Jul 26, 2010
I bought a Torch 9800 from O2 last year and am now trying to use it in Turkey during my holiday. The phone works with local simcard, connects to the internet but I can not use apps such as facebook. I contacted to local customer service and was suggested that I need to cancel my BIS account which was registired to O2 initially. I contacted O2 twice and they told me that I need to contact blackberry since they can not log in blackberry system?I have been trying to call blackberry but I do not have a number or contact details. found this web-site https://bis.eu.blackberry.com/html?brand=o2mailuk to log in my bis account but I can not remember my password. Since I erased all the content of my phone before putting the local sim card in, I can not receive my password.
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Feb 3, 2012
i need to change the email account on my phone but cant figure out how
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Jul 28, 2012
An old gmail account shows up on my Torch 9800 in Setup-->Email Accounts as an Enterprise Account. It also appears as an Enterprise Activation icon on my Torch screen. Finally, it appears on Contacts-->Select Contact List. This gmail account was once on my Torch as an Internet Mail Account, but I deleted the account (from gmail and from the Torch). It no longer exists as far as Google is concerned. It never was and never should never have been an Enterprise Account, and I don't know how it became one. How can I completely wipe this gmail account from my Torch?
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