Am on a BIS service plan with Airtel Malawi.My bbm is working fine but my browser is not functioning.Under service status it is showing the following message"Blackberry Internet Service:Connection Not connected".I Went to my service providers they said that they dont know the problem and they can not fix it.They are saying that my device has a problem which they dont know.Please help.
I have a BB Torch 9860 which connects to my home Wifi fine but does not connect to the internet for some reason. I cannot access the net and get my emails or use a 3rd party browser like opera nor can i do anything. This is a major concern for me as it doesn't matter when i am home but it's amjor concern when i travel abroad.
This is getting really anoying. From time to time, any of the apps I use (from the official Internet browser, to Foursqure, Opera Mini, Gmail, or any other that need Internet access for that matter) don't even give me the dialogue to chose an Internet connection. I just get a message: Unable to connect to Internet.
I'm pretty sure all my settings are ok, especially because this happens sometimes (from never per day to always per day/session) and there are no rules when it starts working again. Sometimes it needs a few phone restarts, sometimes it just need some time.
So basically, the applications don't try to evoke Internet access. Even if I already have a constant Wi-Fi connection, they still don't see it "or even try to do so by asking".
My girlfriend has a BB Curve 9300, it was working all fine on the OS5. Last weekend she asked me if i could update her software, and i did so from the Blackberry Desktop Software and updated to OS6. Everything was working fine until we found out that it only connects to the internet if i use data service, but i dont want to because we have wi-fi at home. When i turn data services and while roaming OFF, and put wi-fi preferred, and when i try to open a web page in the browser it pop ups a window saying "Data Services are disabled. Go to Mobile Network to enable".
I am on a giffgaff monthly plan with unlimited internet, but I cannot connect my BlackBerry to the internet. Every time I click the browser icon it just says 'connection failed' - my friend said you needed a special code or something and I have no idea where to get that.
I am using Xperia Neo V for 3 months now, and suddenly I experienced this. My internet connection was not working properly, it keeps on loading the apps I am accessing but the contents were not loaded. I already asked this to my network center which is GLOBE/TM and as per their analysis, there is no problem with my sim, it has the correct settings and connection. I can see also a connection logo on my phone, and the connection speed is HSDPA. I also tried to factory reset my phone, it work but then stop again from connecting.
I am using a Blackberry Bold 9780 for 10 months now, offlate having a difficulty connecting to the internet using Wifi connectivitty. I have not updated any software ever. The device shows it is connected to the Wifi router but when I try to open any websites, returns a blank page.
i've made my wifi connection on my Curve 9300 nd I can see the network on the screen but when I want to connect my phone on the Internet with my wifi connection, it's seems the only way is having an abonment which includes data, what's I haven't. Can connect my phone on the by wifi or not ?
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
Really loving this phone (8520) and a massive leap from my last phone.
Having trouble with connecting to my or my works wifi. It registers both routers and displays the name across at the top of the phone and in wifi settings I have a black square with a white dash line and a green wifi symbol.
I have a Asda pay as you go sim which is fine for the calls text etc but I hearing not so good for the Internet.
I have managed to get the browser going with the Hotspot setting but I'm guessing this isn't using my home wifi as it as slow as a snail and keeps cutting out.
Without Hotspot enabled it tries to use VodaphoneLive and I get the message "unable to connect to the Internet, please try again later. If the problem persists please contact your service provider"
I've been trying to get my phone to connect to my existing home Internet connection, which is wireless. I gave this thought because my husband's IPhone connects to our home network so easily. How do I get my C901 to do this? Or is it not possible?
When I tried to set up the My Presence section within the phone I entered in my username, password and then it asked me for server information so I entered in what I thought was the right info, but now it keeps giving me a network error failure message.
I have just done an update on my phone. Now it can't access the Internet and when I connect the USB cable it doesn't recognise the connection however, it does show the phone as recharging. Does anyone know if there is a problem with the upgrade or is unique to my service provider (Telstra) in Australia?
I have the Torch 9850. I cant connect to any of the Blackberyy services. No Emails, no bbm and no internet while roaming. Ive spent two ours on th ephone with TMobile and they cant fix it.This phone is now completely useless to me since im always roaming.Does any know how to fix it?
Can somebody please help me out. I just bought a new Torch 9800. However I found difficulties to browse internet. I contact the local operator. They said, i need to ensure that the setting of browser is 'internet browser'. In the common blackberry (i was using Bold 9000), the setting can be found in this path:Option--Advance Option--Browser--Default Browser Configuration==Internet Browser..However, when i check the same path in my Torch 9800, I cannot find such 'advance option' under the setting menu (in homescreen).
Does anybody can suggest me where it is or what should I do?
my 9810 Torch can't connect to an internet, facebook etc. even with data plan services "on", I have recently updated my software with 7.0.. and it still says " unable to connect at this time please check connection servers"?
My Blackberry Torch cannot connect to the internet browser today. I am in Ajax which is just east of Toronto, Ontario, Canada. The e-mail and maps work, but not the internet. I am on a regular monthly plan and don't believe that I have changed any settings.
I have a blackberry torch 9800, I don't have a data plan. I use a wifi signal with other phones, but my blackberry doesn't allow me to browse or view apps online. The error "unable to connect to the internet please try again later" appears. The phone has a clear signal of the wifi, i've tried various other hotspots, my other phones work perfectly. The blackberry says it's connected to the wifi, but no internet browsing is possible. What else can I do other than rip the battery out to re-boot?
My Storm 9500 camera fails to function even after updating software recently to ver 5.0. Keep getting the following message "! Could not start the camera. Close other applications and try opening the camera again." I have no applications open and keep getting this message meaning I can't get to use my camera ..Help!!
I have been having troubles with my Torch's browser ever since I got the phone several months ago. When I try to loads pages it will maybe load 1 or 2 pages, then just time out and bring up the message - "unable to connect to internet please try again later,if the problem persists please contact your service provider."I have full coverage at the time when I am trying to load the pages. It happens on most pages I try loading, sometimes they load, sometimes they dont. I used to have to empty the cache memory, and then turn the phone on and off again to get it working again, but now even that doesnt work. Theres no software upgrades available according to my Blackberry Desktop Software.
I have a Blackberry 9860 with DU sim. In order to have access with instant messaging (BBM, FB, YM), i subscribed to DU's social blackberry service(1.50 aed/day). Usually, once i dont have a load balance, the service will automatically deactivated but once i recharge, the 1.50 aed will automatically deducted and my subscription will be activated. But last wednesday night, it was deactivated since i dont have load balance. That same day, i recharge and was expecting that it will be activated again...But i didnt received any notification that it was activated Until now its not activated. They just keep on telling me to wait and just gave me an exact time and it will be activated again..but nothing happens.