BB Torch :: Cannot Use Facebook - App Not Supported
Aug 2, 2011
When I click the facebook icon a message appear that says: you are currently on a service plan that does not support this application. if you want to use this application. Please contact your service provider to upgrade your data plan. What will I do?
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Apr 1, 2012
Few messages in my nokia E5 are unable to open with the message "message format not supported" it happens only for the messages from facebook.
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Nov 28, 2011
I have had my BB Torch 9800 since May 2011, and I had a media card (SD 2GB) in there since Day 1. Early November came around and my phone's media folder was completely empty and I was unable to view any of my pictures, music, etc from my external media card, but the internal built in media card still works just fine. I went into my local AT&T store just for kicks and giggles to see if they could do something (they couldn't). I consider myself an advanced Blackberry user, for I have had a Blackberry for a number of years. The torch is my 7th Blackberry and this is the first time I have had a problem with any of my phones. Not to diss the Torch or Blackberry, but this isn't their finest work. Back to the point, how can I get my phone to recognize my media device?
Device info
AT&T
BB9800
6.0 Bundle 2647 v6.0.0.600, Platform 6.6.0.223
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Mar 9, 2012
Whenever someone emails me a Word or Excel document, I try to open it and get the message: The protocol specified is not supported by the handheld. Please try a different URL.
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May 23, 2011
Why can't some mobilephones open the text message that I send using my torch. Something like "Unable to open. Message format not supported" appears. What must I do?
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Feb 16, 2012
I can't use Facebook for Blackberry I get the following message "you are currently on a service plan that does not support this application.
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Apr 30, 2012
iam having a problem with my blckberry torch 9800/ i cannot log in to facebook ,and twitter,icon if am not connected to wifi services. already coordinated with my service provider but they say that there's no problem on their end. already updated my phone unit but still no use.
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Aug 14, 2011
I have recently got a torch 9800, but when I try to access Twitter it comes up with "java.lang.ClassCast Exception" and when I try to log into facebook it says "we cannot reach the Facebook server at this time. Please try again later. (100)" Other applications that use the internet seem to work ok. It's just these two. I have tried deleting them, but when I go to install them, it asks if I want to reinstall, so it obviously didn't get rid of them completely. I even did a hard restart after deleting, by taking the battery out whilst still on, and not reinserting it for about a minute.
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Jul 23, 2011
Just got a new BB Torch but I can't sign into the FB app, (I have a BB data plan AND wifi so it should be fine...) I just get the error "Cannot connect to facebook at this time (Error 100)"
I've deleted + reinstalled but to no avail.
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Jul 6, 2011
connecting to the Places App via Facebook, keeps saying Location temporarily unavailable, I have contacted my Wi Fi supplier who assures me everything is connected and fine, even refreshed it, checked all settings on fone and the only thing I've noticed is that it won't allow me to tick the Share My Location With Facebook option, it's a grey colour and I can't tick it!
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Jan 16, 2011
I have the Fb App already on my new Torch BB phone.... (I just got it today so I might be doing somehting wrong or I'm missing something.) On my old blackberry Curve... I could go to the browser and log in... no problem... Well now with my tourch I try and use the app that already on there and it says..." we cannot reach the Facebook server at this time please try again later. (100).It says that every time... with Twitter And th myspace app.Why can't I log in?
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Sep 28, 2011
My facebook application does not work on my phone. I used to use my phone in canada with bell, but now i am living in the uk on a different provider. I went to them to ask why it wasnt working and if they could fix it. we tried everything and it still didnt work. The employee told me that the facebook widget was still attached to my old provider and that i would need to call them to have them remove me..
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Nov 10, 2010
M using a torch 9800 Version 6.0 bundle695. One day my bb was just restarting in a loop so I had to wipe the phone using a desktop after that im not able to sync my facebook with the bb calendar but I'm not able do that, I'm not able to see any birthdays or any upcoming events. I'm not getting any error messages as well.
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Mar 31, 2012
The last time I view my Groups in Facebook it has been almost a week. Every time I click on a group notification, I receive the message, page requested is not found.
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May 23, 2011
Cannot connect to Facebook server
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Apr 20, 2011
how i delete a post from facebook. for example. if i post something on someones wall then i want to delete it how do i do it and if they post things on my wall how do i delete that.
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Aug 18, 2012
My Facebook icon has disappeared after doing the latest app world upgrade. App world says its installed but I can't find it. Checked the hidden icons and its not there either. In Options, App Management it says its 'Not Running'. How do I get it back??
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Jul 25, 2011
My Wife has a BB Torch and we can't find the 'Places' icon on the ribbon/banner of the Facebook app. I pressed the menu button and check options but there was nothing in there. I tried to check for Face updates but it was check off to check automatically. GPS location is enabled in system properties.
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Apr 26, 2012
Ever since I downloaded the latest version of the Facebook for Blackberry app through App World, I get the following error message: "Unable to connect to the Facebook server (1400)". I have tried numerous times to pull the battery as well as uninstall / re-install the app and no luck. I also tried to download the app via the web, but still have the same problem.
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Sep 7, 2011
I just got a blackberry torch yesterday and the facebook notifications won't clear even after ive gone through every single notification. I've tried restarting, taking the battery out, updating. The only thing that works is logging out of my facebook, but i still want to get the notifications so I dont like that option.
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May 11, 2011
I am having problems deleting notifications Recieved from FB which could be from status updates or emails that I have replied to, I have now gone to options and turned off the BB message applications, so I no longer receive them as an email, however I prefer to get them this way..as the only way to delete is to keep uninstalling and reinstalling FB!
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Sep 20, 2012
I updated Facebook on my BlackBerry Torch 9800 now can't get Facebook on my phone, what to do? I tried deleting & downloading, Deleting & downloading Bete Version,everything nothing works & its in the phone but not recognized so their is No Icon.
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Feb 14, 2011
Can't find my facebook icon in my BB
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Aug 2, 2011
i upgraded my facebook to version 2 still it is not working?
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May 8, 2012
I upgraded my App world a few months ago, everything seemed fine, re-booted phone and it seems to be wiped off, cannot seem to locate it anywhere! Same happened to Facebook, downloaded new version today, message came up that it was unsuccessful and has now disappeared, I have re-booted phone and have had no luck in restoring either of them..
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Dec 7, 2012
Why can't I log in to facebook or use internet on my phone, is there an issue with the new OS 7.1 causing this and how can it be fixed. RIM has really sucked lately and I am about to get rid of blackberry
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Feb 20, 2012
i cannot upload a pic from my phone to facebook.
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Jun 9, 2012
how do i upload videos from my BB to facebook?
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Apr 4, 2012
I can not upload pictures to facebook, I have uninstalled and reinstalled the application.
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Jun 5, 2012
I was using my Facebook app on my device up until last week without any problems, until one day it just seemed to crash :/ I uninstalled the app with the intention of reinstalling it to see if this would help, or even see if an upgrade was available.However, it wont let me reinstall the app, and when I try to reinstall through my browser, it says that my device doesn't support it! Finding using Facebook on the browser all the time really slow and annoying so would really like some help as to how to get my app back and working again!
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Mar 31, 2012
My app world app is frozen in a download of Facebook 2.0. The screen says Please Wait I am unable to close the app world app using either of the suggested methods.
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