BB Torch :: 9810 - Cannot Recognize Network / WiFi Signals Weak
Jun 18, 2011
I have just bought a 9810 and updated to the latest official OS from Telecom Serbia BlackBerry Handheld Software v7.1.0.2061. I am experiencing very weak wifi signals. My Bold 9000, iPhone and laptop can recognise over 10 wifi networks around my house. But the Torch 9810 cannot even recognise the one in my room, 10 ft away. However when I sit next to the Router it does recognise?
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Feb 23, 2012
I am trying to get my torch 9810 to connect to my home wi-fi network and get the error "Failed to associate with the network". My wifes curve connects fine, and my old curve connected fine too. i upgraded and restored my data setups etc from a backup, but it hasnt worked since.
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Jun 28, 2012
I have 2 year old 3GS, and for the past few days I've had a constant problem of the phone having a signal, then losing it and searching, then saying No Service, then searching, finding the signal and then repeating the whole thing over and over. Sometimes when it says no service, I manually have to go into settings, turn on airplane mode, and turn it off again to force it to search again. What typically happens is I will send a text, get a reply, go to reply and my signal will have gone. My 3G will come and go also however this doesn't happen with WIFI. The biggest problem I am having however is that yesterday my phone locked up, went to the apple logo and stayed there for over 10 minutes, I forced a restart but it said "Activation needed" when I swiped this it said "Connect to iTunes", iTunes says it can't read the data on the phone. I then put the phone into recovery mode and did a restore to 5.1.1, obviously losing all the photos I'd taken since my last back up and wiping my entire phone. As I felt the phone was being dodgy I didn't do a restore from my backup and just put a few contacts in. Today during a constant back and forth texting session my phone was repeatedly losing connection and coming back. It has just locked, gone to the apple logo and it says "Activation needed".
Info:
iPhone 3GS, iOS 5.1.1
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Jan 1, 2013
I upgraded my cell from GB 2.3.4 to ICS 4.0.3 (4.1.A.0.562) via Sony PC companion and also tried to repair from SuS. I have 02 problems.
1. Losing Network Signal frequently
2. Losing WiFi Signals
And also is it the latest update as my cell says you have latest software.
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May 23, 2012
I've tried rebooting taking the battery out, switching on and off with and without the sim card I've left it for 3 hours backing up and when I returned it was still on 13%?
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Sep 5, 2014
I have a new 5c iPhone but can not connect to my Wi-Fi Home Wireless Network as my new phone does not recognize my password. How can I change the password and move on?
Info:
iPhone 5c
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Jun 19, 2012
I just bought a torch 9810 today. The wi-fi doesn't seem to switch off even after un-checking the box. it automatically switches on even after i've unchecked the box. HELP?
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Oct 14, 2011
i recently got a torch 9810 used to use bold...the problem i'm having that i didnt have with the bold is i cannot connect through the wifi at home...it tells me i'm connected but under 'service status' blackberry internet service is still using mobile network (carrier)...why its not changing that status where in the bold i could clearly tell that when i turn wifi on it shows under internet service WIFI.I've contacted my carrier (rogers) and they said its blackberry issue If i dont find a solution for this i may have to say good buy to my brand new torch (i just got it litteraly 2days ago )
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Nov 8, 2012
Is there an App that would allow Torch 9810 to function like an ordinary FM tuner? i.e. Tuning to radio stations without having to use WiFi, EDGE, 3G, etc! I would like to install one in my phone but haven't had any luck so far!
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May 11, 2012
I would like to know if it's possible to turn my Torch 9810 into a personal wifi hotspot. I'd like to connect my iPad to the internet using my BB provider (as a "router").
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Dec 8, 2011
WiFi connected but internet not connecting in BB torch 9810.
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Apr 17, 2010
whenever i start the music player and play songs on my E72, i keep losing the signal on my network! the signal keeps coming and going!! i tried this on another E72 , it happened also on the other one.
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Jul 14, 2010
Poor network reception, not a network provider issue. SIM works fine different phone. It does not receive any signal indoors need to be outside or near a window. What may be wrong with the phone?
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Dec 3, 2011
my phone is connecting with my wifi well without any problems but sometimes the signal shows only one bar, even when I am sitting with the phone in the next room, I compared it with my brothers HTC desire s when he came down today and his phone was showing full signal!
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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Jul 3, 2012
My new 4S has No WiFi sign at my settings. how to activate WiFi?
Info:
iPhone 4S, iOS 5.1.1
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Jul 28, 2010
Tried to connect to wifi through my router at home. While the phone listed my home network as a saved network QWD-59989 WPA2 Personal, it fails to connect. I get a message to verify saved network's security settings, but I do not know where to find the settings. Also, what is the passphrase - is it the router key?
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Jun 17, 2012
Hi Experts,
In my home, there is several wifi router and wifi homepulp.
When I going from one area to another area of my home.
The first wifi signal is become weak, but there is existing another wifi signal is stronger than first place.
In this case, my iPhone is keep using previous wifi signal.
So, is there a way that automatically switching from weak wifi signal to the stronger one?
Thank you
Best Regards
Francis SZE
Info:
iPhone 4S, iOS 5.1
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Jun 19, 2012
When I connect to my Home network using wifi, the signal is very weak unless I am within 5 feet of my router. I am using a valet router with up to date software. Other people in my house have other droid models and no problem with their signal strength. I have tried other routers and I get the same result so I know it isn't just my router.
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Sep 23, 2014
After weeks with the update I've noticed that my wifi reception seems to be pretty spotty. I know it's not my router because all my other devices have maintained the same performance as they always have. Most of the time I get half the signal I used to but sometimes I get no signal at all until I restart.
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Sep 14, 2011
I bought a Torch one week ago. Unfortunately, I will return it due to a weak signal. I had a Tour before and although I live in a rural area, my Tour rarely dropped a call and the internet worked well even with only 1 or 2 bars. When I brought home my new Torch I was pleased at frequently SEEING 2 or 3 bars AND usually seeing 3G. Then, when I started using the phone, what a far cry the reality was from bars. Even my carrier advised me to get the Bold because a customer had already called reporting a weak signal with her nrw Torch and would be returning it. I have since searched on the internet and found others with the same issue.The only conclusion I can come to is the coverage signal strength reported is incorrect. Related to a weak signal is having less than 5 hours battery with no use, just having the phone on. I have turned off the GPS tp stop the battery drain but see no improvement.I would also comment on a less than clear sound quality as well.
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Mar 18, 2012
I have an iPhone 3GS, I've had it for a few months or so but its an old one from when they first released. The wifi never worked from the time I got it. I've reset it, reset the network settings, everything. I can turn wi-fi on and off but it just won't find anything unless I am REALLY close. So when I walk into the actual room where my router is I get a signal, but down the hall, nothing. That means I can't really get wi-fi anywhere else. It didn't really bother me at first because I had 3G anyways but now its annoying that I can't download apps without worrying about my data as I only have 2 gigs. Because it connects when I'm closer I'm guessing its a hardware issue?
Info:
iPhone 3GS, iOS 5.0.1
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Aug 21, 2011
I have a Blackberry Torch 9800, in the past I have the Full service plan, that allowed everything, now I have downgraded to only e-mails. But now I can't even surf the web with the Wifi network or access to the APP World, is this for real all over the world or just my Carrier is blocking everything??
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Jun 19, 2012
When I connect to my Home network using wifi, the signal is very weak unless I am within 5 feet of my router. I am using a valet router with up to date software.
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Feb 1, 2011
new Torch is unable to associate with my work wifi network when it uses WEP password. If I change wifi network to WPA password, then it works (But I cannot change it because the network is unsing WDS and it isn't compatible with WPA).
My old BB Pearl 8120 works fine with same network using WEP password. Therefore, what's happenign with Torch wifi?. Is there any wifi upgrade for Torch? For your information, the wifi router is an SMC Barricade-N (SMCWBR14-N)
I have tried almost everything. I'm desesperate. Torch is giving connections problems also with my wifi home network and also with my bluetooth handfree car system. If there isn't a solution soon I will have to change it for another mobile.
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Oct 5, 2015
I am facing the problem of overheating every now and then when i use some application and listening songs via  music app. Moreover the WIFI connection is also gets dropped and as a result  i have to search the wifi conection evry time and somtime even if the wifi conection is swtch on, the handset is unable to detect the wifi network.
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May 16, 2012
WiFi and Bluetooth signals have weakened since last upgrade. Has anyone else experienced this problem?
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Aug 27, 2014
Yesterday morning, a little after 7:15a, my iPhone 5 stopped receiving internet information. The connection had ceased. There was still a strong LTE and Wifi signal, but no connectivity. I turned off and on the calling/LTE and wifi setting, as well as powered down the phone, but still no connectivity. Phone appears to be getting the signal, but will not connect. Call and text messages work, but no internet connection and zero apps working.
Info:
iPhone 5, iOS 7.1.2
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Aug 14, 2010
I'm having a problem with my home wireless network and my Blackberry Torch. My phone is able to locate and connect to my home wireless network, but when I attempt to browse the internet, I get the following message: "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider My internet and wireless network are working fine. I connected my desktop computer to the wireless network and browsed the internet without issue, my wife's phone (iPhone4) works without problem on the wifi network, and I checked with my internet service provider- they see no problems as well.On a hunch, I drove down to a local Starbucks to find a wifi hotspot. I found one, connected to it, and browsed the internet without any error messages. So now it appears that when I connect to a free wifi hotspot everything's fine but with my home network I get the error message above. The only thing I changed was the network.
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Feb 1, 2011
I'm trying to download some podcasts, and I'm getting a notice that says "Your connection to the WiFi network is turned off", and the podcasts I'm downloading say "Pending". I've checked my connections and my mobile network and WiFi are both "on".
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Apr 19, 2011
Got my Xoom yesterday and it fired up, synced, etc. Since the, I pick it up to use it and it is disconnected but shows strong signal. Reboot works but should not be a problem. Did a factory reset as well. I have a Motorola sbg900 router? Also turned off firewall in router.
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