I recently sent my 9500 away for repair and as advised backed-up the pictures, contacts etc using the desktop manager. I got the BB back today but can't return the data to the phone. It has stored as an IPD file,which I can't open and I'm at a loss on how to proceed.
I've been a 9530 user since day one. Several days ago my 4th unit quit working and i decided to go with a Motorola Droid.I have all my contacts backed up with the blackberry desktop manager. I want to use this backup file to restore the contacts to my Droid.Can anyone help me?
My Storm is unreliable as it periodically crashes to a white screen with something like "JVM Error 102r", I returned it to vodafone and it was sent away and returned with the latest software installed.However the samecrash keeps occuring, rather than sending it away for 1 - 2 weeks for a software reinstall I do it myself from the Blackberry Desktop Manager, this is a pain and an inconvinience but I have to live with it untill my contract ends and I can leave blackberry for ever.
My more immediate problem is that my home PC crashed and while I was setting up my new home PC my Blackberry also crashed. I downloaded and installed the latest Desktop Manager on to the new PC but I was unable to install and update my Blackberry to V5 software the reason being a connection error "cant connect you may need to enter a password"
I installed an older version of Desktop Manager which gives me access to v4.7 which installed successfuly however, and this is my pressing issue, I can not restore from my back up files (either the backup.ipd files or via the backup cab files) the reason it gives is "you do not have permission to open this file" so is it a windows 7 issue or a Blackberry issue? as I cant even copy the files(s) from my back up usb drive to the new computers HDD.
My old iPhone 4s got stolen but was backed up by iTunes. I bought a new one today and when it asked me if I wanted to restore information from another iPhone onto my new one, I accidently restored my brothers iPhone onto mine rather than mine. I was wondering if there is a way to undo this restoration and go back so that I can restore all of my old information onto my new phone instead of his?
I currently have a blackberry curve 8520, which has a broken screen, the 'white screen of death' as its been know, and I have managed to navigate around the phone without a screen to back up my files to my blackberry desktop software.however, I have been upgraded to a blackberry bold 9780 witch runs a newer version of blackberrys OS system, I'm not sure which one. Is it possible to transfer my settings from the backed up files from my curve 8520 to my new bold 9780, and would this have any effect on the newer system?
I've backed up my device and I was planning on copying the old files on to my new model blackberry, but I wont have my new device for a few weeks, and my current model is broke, so I'm stuck with an old Sony Ericson, but I need to view my files to get my contacts and passwords etc, so is it possible to view my files on my computer without attaching my old phone which is broken?
I backed up my Blackberry using BB Desktop software to my Mac about two months ago. I'm giving my Mac to a family member, who is NOSY and I want to make sure they can't recover /snoop through my personal information (backed up texts, MMS's, etc). Is there a way to delete the backed up texts before I give the Mac to them? I don't want them seeing my personal messages/backed up info.
Can not retrieve my backed up files from my stolen phone, my phone was stolen, bought a new one and i have been trying tp restore the files i baacked up before but to no success
I Recently updated my phone to ICS. After updating i decided to do backup and restore.verything looks great but I can't see the apps installed on my SD card. How can i restore the apps form my SD card? My SD card shows a huge amount of unallocated space. Everything is detailed like pictures, apps, music and all.. but there is some missing space on it.
i have voice recordings and pictures that are in my backed up folder on my computer, but my phone is backed up to two days ago. how do i get those files that are on my computer onto my phone??
I started my phone with the wrong Microsoft account - I want to reset my phone and put in the correct account. I have backed up all my files when connected to my desktop. My phone is being backed with the backup feature - after reset how do I retrieve that backup and what will I lose -
I have a first generation Storm and the charging port has evidently worn down to the extent that can't be reliably used. On top of that I have some memos backed up that are invaluable to me. What is the best way to retrieve that data? Does the file icon available at each memo's location provide any alternatives?
I was messing around with my phone, and accidently deleted the Ovi Files and Ovi Contacts icons/apps from the phone. But now I have no idea how to get them back.I can't find any answers or support on this anywhere.I tried a reset, but that just did the settings.would a hard reset restore the phone back to it's original state? (programs/apps and all) if so, then how?
I have some old MS Live account backups from older Lumia devices that are dated back to 2012. I saw them when I first restored from back-up today. How do I delete these from MS servers? I tried going to OneDrive about 2 months ago and deleting them there, but they are still reappearing somehow on new phone restore.
How do I restore my password keeper data from a backup. The backup shows data being stored but it is greyed out not allowing me to restore it to my BlackBerry Storm2 9550. I recently wiped my phone rejoined my new enterprize server and now tried to restore all my data. Contacts, messages, etc all restored, but I did not get my password keeper data. Why would it back it up if I can't restore it? Even if I could read the data in the backup
I just buy a new blackberry storm 9530 and i put some songs from my PC in armory card and in out of 250 songs only one song start, rest of them showing unsupported formats?
I have BB storm 9530. When I try to play media files with .WMA extension... Media player returns a message..that file format is unsupported. So how can I play these files or how can I convert them to mp3 format.
I have copied several windows media files to my blackberry but the phone says that they are unsupported. These are my video files. Is there an application that can play windows media files on the blackberry. Or is there an application I can use to convert windows media files to the file compatible with blackberry?
Up until last week I was able to merrily sync my songs onto my Storm's memory card using Windows Media Player, then all of a sudden all the songs on the memory card disappeared from the Storm's media player and I could only see the songs on the phones onboard memory. However, you can see and play the files by exploring through the file system on the Storm and choosing the "show hidden" option in the folders. As these files cant be viewed through the Storm's media player, the media experience becomes very poor. Now, I noticed that if I sync the songs to the Storm using Windows Media Player AND choosing NOT to create a file hierarchy on the Storm's memory card, the songs appear correctly in the Storm's media player, with the disadvantage that the memory card becomes a bit cluttered because tracks arent sorted into folders as I have chosen not to use a file hierarchy when syncing.
i have a blackberry storm on o2 in the uk on pay as you go, i have no blackberry tarriff, all i want to do is to be bale to find the facebook.axl file and Internet.axl file, so i can tranfer them through desktop manager, and also bolt browser, because i cant do ota i need to just tranfer them through the computer, can anybody help me please
I have the Storm 9530. When I connect it to my PC with USB cable and look at the storage card like another drive, I see two of every picture that I have taken. Why is this?
I was almost certain I came across a screen with separate apps for viewing word processing and spreadsheet files, among others. But now I can't seem to find it. I'd like to carry around a spreadsheet I have at home (Excel) if I wasn't imagining things.
"Show all" in the menu doesn't give me any relief.
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.