BB Storm :: 9550 Touch Screen Buttons Not Working?
Mar 6, 2011
I have been around and around with customer service on this- the buttons on lower right hand corner of my phon (including the red button and return button) do not work. I have pulled the battery repeatedly, and wiped the phone, all of which make it work just fine for an hour or so before the problem returns. Customer service insists the problem is related to the data in my phone (?) which is ridiculous. They keep encouraging me to upgrade, but I've not had the phone for a year
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Jan 14, 2011
My Storm 1 was working fine then all of the sudden its like nothing works. The phone loads up and everything looks perfect except I cant actually select anything it will highlight the icon but not actually open it and none of the other buttons work either.
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Dec 22, 2010
I have a used BlackBerry Storm2 9550. There is a small issue with the touch screen digitizer, and replacing the digitizer will fix the problem. But the technician said thet, he can't replace the digitizer without replacing the whole LCD screen, as the both LCD screen and digitizer comes as a one unit. But on eBay I saw that some sellers sells the digitizer without the LCD screen.
Is it true? My LCD screen works properly. Can't I replace the touch screen digitizer, without replacing my LCD screen.
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Jun 29, 2014
My iPhone 5s touch screen is not working and I have tried the soft restart method still not working. When I do the apple logo pops up and behind it is a black screen with red and blue vertical lines. The screen is not damaged and never been dropped. The day it happens was when I was charging the phone and when I got back it the touch was gone and wouldn't respond, I also found it dropped and was hanging on the side of my table, or maybe it short circuit for some reason. All the buttons work, the finger scanner, the on/off button. Also the phone needs the password because I tried the soft reset and now I can't unlock it since it won't respond to my touch. So how can I fix this or is it able to be fixed? I received the iPhone early January and does the warranty apply to my situation? As well as go to an Apple store, for .
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Jun 3, 2010
after resetting my cingular 8125 htc, i am now unable to use anything but the buttons, touch screen isnt workin and i am so certain that its something easy... what do i do?
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Dec 1, 2010
I have a K850i and the 3 touch screen buttons have stopped working. I have tried updating the software.
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Aug 3, 2012
My storm 2 is broken...The touch screen has suddenly stopped working and everythime I boot the phone I get a white screen with various different errors and codes. Each time errors are different...Im sure the phone is unrepairabl so I need to recover my BBM contacts... I've recovered my phonebook, music, pics, files etc from previous backups but I need my BBM contacts... If I can remote access the phone from my laptop I can do it but I don't know how...
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Mar 21, 2012
I have a storm 2 9550 on MTS Mobility running v5.0.0.517. I cannot get app world to work anymore on my phone. I have tried the suggestions on the boards and still have no luck. App world installs but when I start it it just stays on the loading screen when I try to start it.
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Apr 9, 2012
Is there any way to calibrate touch screen on my storm?
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Aug 28, 2010
I will be making a call and hitting mute, flash, whatever! Even if the dial pad is up I somehow inexplicably hit mute or flash or whatever. It is DRIVING ME NUTS! I had TalkLock on my Storm 1 and it was alright.
I heard StormLock is better but I can't find it in App World. TalkLock is there but I'm not sure if it will work with Storm 2.
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Jan 5, 2010
I have had the Nokia XpressMusic for almost a year now. I have been experiencing several problemswith it recently; the first problem shown was that it would call my contactswithout my intention to do so and also without me touching the phone. Often it will send a text half way through me typing it and recentlyit has been switching off by itself.
I have also been experiencing the fuzzy screen due to the coldand this morning the phone's touch screen buttons would not respond however thetoolbar with the music, gallery, connectivity etc... on the right hand side of thescreen would pull down instead. The phone has been dropped a few times, however I do not thinkthis contributes to the faults. Could the phone be repaired as it is still underwarranty or will they not accept it?
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Aug 2, 2010
I have been playing with this phone for a week or so and there are a couple of things that bug me. First of all is the annoying vibration every time you touch the screen or any side buttons.Can the vibration be disabled? Secondly, I hate the default touch screen functions like music, video and pictures. I use none of these.I want to have a button that shows the recent call list from the outer screen.I can do this when I have missed a call, but how can I change or add this function to the outer screen so I can see my missed calls whenever I want not just when I have a recent missed call.I use the phone with a headset most of the time which is why I would like to do this without opening the flip.
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Jul 13, 2011
bb bridge is not working with my storm 9550
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Jul 20, 2010
About 3-4 weeks ago...my screen starting acting strange. When I would hover a button (not clicking it...but to make it blue)...other buttons would become blue as well. Or the button I was hovering wouldn't turn blue and another would. When I would actually click the button...say for messages...the browser would start instead. Also...sometimes I would have the browser or gmail app open and after I clicked the BB button to bring up the menu...it would be completely frozen. It's like this periodically...but always occurs after a call...and the phone won't work for a good 1-2 minutes. This became worse and worse. So I finally did a complete reinstall of BB 5.0.0.328. Things were better for a week or so...and then it went downhill again. I haven't dropped my phone or added any new applications in months.
I have Verizon warranty...but if I go in there I have a feeling they are going to tell me that its a software issue and not hardware. I really don't know what it is...I just want the phone to work again.
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May 9, 2011
my bb (storm 2 9550) sometimes doesn't unlock the screen stays black but the bottom buttons turn on
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Jun 2, 2011
I purchased an unlocked Telus Storm 2 - 9550. Currently using this phone on the Rogers network. Phone works great, but caller id does not fully work. If someone calls me on a land line the caller id works great and name appears as in my contact list. If someone calls me on a cell phone I get unknown number. I have tried battery pull and tried changing encryption or the smart dialing settings.
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Feb 7, 2011
My screen on my storm 9550 wont turn on the screen just stay black but some time it come on for a second and im able to press the SMS then it freezes three line pop ups then turns white or grey then back black but when I press the sleep button on the top of the phone the lights for the (phone, menu, back, and hang up) light up but the screen still black you can some time seen my screen at night or when you outside but the screen stays black and you can't do any thing.
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Jan 27, 2011
I have an European Storm 2 9520 and my screen cracked. And i am going 2 change the LCD-screen
if there is a difference between a lcd screen for the 9550 or the 9520 because the 9550 is more available..
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Oct 10, 2012
Bought a blackberry storm online. Got it in and the touch screen wont register my touch.
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Jul 19, 2011
A few weeks ago I bought my first Blackberry - Storm 9500, Grade A on ebay.Last week on holiday I left it in the glove box of the car for a couple of days and the touch screen stopped working. I could scroll and highlight but nothing would open.
Returning from my holiday I looked online and realised there was a reset button behind the battery cover.I pressed this last night and the phone worked perfectly again.
However this morning the phone was back to the same issue and now pressing that button does nothing.This is a full description of the issues;Green button works. Red button works, Return button works. Mebu button works. Handset lock button works.Camera button does not function.Volume up and down buttons do not function.Touch screen will scroll on menu and highlights apps, but upon clicking nothing opens.
So although I can press the gree button to answer a call - I can't make a call because I can't select a contact or numbers to dial.
I have bought a USB lead to see if the phone needs an update or to see if I can reset it but i've never connected a phone to my PC before so I'll have to look at it in the morning with the manual.I have personal data on the phone which I must remove if I end up sending it back - I expected to be able to use all the functions of the phone via my PC.
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Nov 11, 2011
Yesterday me Touchscreen stop working. I tried to restart it for 3 or 4 times, but it´s still not working. So I tried to download the software again but it´s still the same. Only the Keys on the sides are working, but not the touchscreen.
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Apr 22, 2010
I have my 9550 set for single row view on my home page.I'll look my screen and holster the BB, now when I view my BB after its been holstered...Rather than it being in the single row view as I have it set, the screen is displaying an icon view with the last used highlighted...How can I get my BB to default back to the single row view ?
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Aug 13, 2011
My Storm 9550 keeps locking up and shutting down then coming back on with a white screen with a RESET message.
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Jan 25, 2010
Lately the touch screen of my storm has been doing something pretty weird. For the past few weeks, when I try to select something on one side of the screen,it won't respond. Like that side of the screen is dead or something. Then there are times when I try to select something that's on the right, the icon on the opposite side of the screen lights up.Same thing hapens when its in landscape view.And sometimes it doesn't even respond at all. It's most problematic when I try to use the keyboard function. Letters opposite of what I want light up. I've been turning the storm around so that the letter I want to sellect is on the responsive side of the screen, and sometimes I have to tap repeatedly just to get the button I want highlighted.Used to be that it would come and go, but more recently it's been coming more often than it is going.I've already tried a battery pull, but I don't think it worked. And it's been a while since I upgraded it, but only because I lost the software and cord to connect it to the computer.What do I need to do?
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Feb 13, 2010
I am having issues with my storm2.The screen keeps freezing, preventing me fromaccessing other applications.How do I resolve this problem.
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Apr 18, 2010
I just received my new storm 2 after replacing the first because the screen wouldn't click in the corner. I made sure I got one with a march 5th branding so I had the updated screen. Earlier today the send, Menu, Return, and End keys plus the screen right next to the started this "TINKing" noise. The other side still "clicks".
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May 14, 2010
I have a new symbol on my screen that I cannot identify. It looks like the voicemail symbol 0_0 but is much smaller & has 2 dots over it. It says 10 to the left, assuming 10 new whatever. The voicemail symbol was next to it when I first used my phone today (so it's clearly not the voicemail), but went away when I set up my new voicemail for the first time (I am using it with a foreign carrier while out of the country for a few months). There are no voicemail messages. The symbol is not listed in the user guides/keys from BB. I went through every program & menu item & there are no unread messages of any kind.
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Apr 12, 2011
I am desperate for some kind of help or advice, my bb storm 2 9550 screen is not responding, i can't get to access any of my applications on the phone. the only thing that works is the power on n off button, i tried taking the battery out n even reloading the phone but nothing works. i am missin all my calls, can;t get to read my messages or mails and this is driving me nuts. i live in the caribbean, the phone was bought in the u.s, my carrier presently is GT&T but in the u.s it works with Verizon wireless.
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Mar 23, 2012
How can I go about sending bb 9500 phone in to Blackberry for repair as software update (to ver 5.0) has not fixed a number of issues.
- issue 1: camera not functioning
- issue 2: faulty touch screen
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Sep 16, 2010
Just bought a BB Storm 2, 9520. But i find something doesn't seem right, but not exactly sure if it's a problem or it's just the design of the phone. Please enlighten me on this.The touch screen of my phone doesn't seem "fix" like other touch screen phone. The feel of touching the BB screen is like pressing a button where it'll "depress" when u press the screen. Is this normal for this phone?
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Aug 26, 2014
The screen of my iPhone 4 suddenly went irresponsive and within a few seconds it went completely black. I tried to power it off and also tried the home button but nothing seems to be responding.Â
Incoming calls still ring out but I am not able to answer the calls and cannot see anything on the screen.Â
I connected it to my laptop, the iphone appears on "my computer" and I was able to see pictures and videos that are on the phone, however iTunes cannot detect the devise.Â
Info:
iPhone 4, iOS 7
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