BB Storm :: 9520 Is Not Starting Up Properly?
Apr 6, 2012
i bought a Blackberry Storm 2 9520 and unfortunately it has startup problems. So i plugged it into my computer and tried to restore it with the Blackberry Desktop Manager and unfortunately on initialsing i got a message saying "not enought output_sys_cmd_free_q", after trying to restore again i just got this message again.
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May 11, 2010
My BB Pearl 8100 is dying a slow death. The trackball is starting to lock up every few days. I'm seriously considering moving over to a Storm2. Now, I have a couple of challenges and hoping I can get some guidance.
I have AT&T as my carrier (the device is mine) as part of my corporate phone plan; (my choices are AT&T and Sprint). What I'd like to do is get my hands on a Storm2, unlock it and then move that over to my AT&T plan.
When unlocking the phone will I lose any of the features? Also, is there anything I should know do regarding device activation? Would I just use the same SIM card?
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Aug 17, 2011
The Camera and V camera stopped working
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Jul 5, 2010
Anyone know how to move saved messages from the Storm to Storm 2?I recently dropped my Storm in the pool, got the new Storm 2 got all my contacts back but can't figure out how to transfer these messages.
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May 20, 2010
when I set up my email I only get the option for regular email accounts to be set up and not the BES option. I have set up my gmail account and that is fine. I have also set up my email account from work to synch via the web exchange but not through the BES.I really want this option as I know it is the better way to be set up, we have BES set up on our work server I just need the option on my handset to do it!
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Jul 20, 2010
About 3-4 weeks ago...my screen starting acting strange. When I would hover a button (not clicking it...but to make it blue)...other buttons would become blue as well. Or the button I was hovering wouldn't turn blue and another would. When I would actually click the button...say for messages...the browser would start instead. Also...sometimes I would have the browser or gmail app open and after I clicked the BB button to bring up the menu...it would be completely frozen. It's like this periodically...but always occurs after a call...and the phone won't work for a good 1-2 minutes. This became worse and worse. So I finally did a complete reinstall of BB 5.0.0.328. Things were better for a week or so...and then it went downhill again. I haven't dropped my phone or added any new applications in months.
I have Verizon warranty...but if I go in there I have a feeling they are going to tell me that its a software issue and not hardware. I really don't know what it is...I just want the phone to work again.
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Jun 5, 2010
I downloaded Opera Mini and it is not working properly is anyone else having this problem?
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Dec 22, 2010
I have a BlackBerry Storm2 9550 unlocked phone, which updated to the latest software version. Phone works properly except the backlight of the touch screen. Sometimes the backlight getting off without any reason( am not talking about the backlight time out). So, I can't see anything in the screen, but I can press the screen well. Mostly it happens when am going to unlock my phone's touch screen. Sometimes the backlight gets on automaticaly, otherwise, after doing a battery pull it gets on. I formatted the phone and installed softwares again, but nothing cahnge. For your information i have a screen protector on the screen.
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Apr 12, 2010
I recently got a Storm 2 9550. Verizon is service provider. BB Maps was working OK when I got it.
Last week I upgraded to 5.0.0.607. Now BB Maps shows only a yellow screen with no maps. I have tried everything I could on the boards, reinstalled a couple times. Still no luck.
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Aug 11, 2011
I have a Blackberry Storm 9530, It somehow got accidentally locked up and I had to wipe everything off to open it. Now that I've got it up and working again, when I try to reply to an email or even to send a new email, I get a this message "No message services configured. You will be redirected to the Setup Wizard to setup your email account". When I go to the Setup Wizard it asks if I want to add a new email address. I only have one email address and, when I try to reinput that one, it tells me it's already in. I can't get any further than that.
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Oct 14, 2012
Since the last OS update, the camera on my phone won't save pictures properly - almost every picture looks fine until you press the button, then what is saved is a color blocked mess of random junk. Every once in a while it will actually save a picture properly - maybe one out of fifteen or so. Previous attempts to contact BB support have been futile.
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Jan 6, 2010
Ever since I upgraded to OS 5.00.328 my storm's screen lock has not worked properly. When I try to unlock it, it will immediatly lock back up on its own and I have to unlock it 2-3 times before it will stay unlocked. I also have the same problem when trying to lock the screen, it unlocks itself 2-3 times before it will stay locked. Has anyone else had this problem?
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Aug 15, 2011
I did a security wipe three days ago and the phone is stuck in this loop. The phone has been in this state for 2 days solid plugged in to the charger. What can I do to get this phone to reboot properly? Is there another reset besides removing the battery?
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Feb 1, 2010
Ever since I downloaded the new OS I can no longer type, text, email properly. I use the full keyboard in both portrait and landscape view. The problem is that every time I type, the words constantly change themselves. They do not follow my command so they change. Before, If I was to type "dfsnfjns" it would stay as that. Now if I type that it will automatically change to a word that I did not want there such as "deafens", etc. In the keyboard settings, the auto correct feature is disabled. Can someone please help me fix my problem?
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Jul 12, 2011
While I was typing a message the phone "crashed". I could only see the tiny "egg timer" spinning...So I removed the battery and left it that way for about 5 minutes. Then I put in the battery again and the phone started booting. After that my provider logo appeared and, as usual, I was asked to enter my pin. I tried and nothing happend. The screen was not reacting at all, I could only use the keys but not the touch-pad.Therefore I removed the battery again and after another 5 minutes I put it back in. And then the red ligth started blinking and the display only shows a battery which is crossed out in red...
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Jan 10, 2011
My storm 2 just randomly decided that it was going to turn the red led on and stay on permenantly the phone itself still works fine so do all of my LED alerts say if it was charing instead of swapping between green and off it would be green then back to the red LED, i have tried wiping the device and then rebooting updated software onto it i have checked for water damage using the water damage indicator which is still white i deleted all my apps turned off all my alerts but still the red light?
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Feb 27, 2012
(and I HAVE searched these forums extensively first!), but my PC has just come back from having some work done on it, and this evening I plugged in my USB lead to the PC and then my BB Storm 9520 (v5.0.0.553). I'm on O2 btw....Normally I get 2 screens - one is the "Install new software (which never works so I ignore it) then the usual screen pops up with "Removable Disk (F) etc.", which enables me to use my phone as a USB storage device, just like a memory stick.
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Dec 27, 2010
I just got a new BlackBerry Storm 9520 a few days again, and am now experiencing difficulties with the display.On the main menu (in portrait view) instead of showing application icons, it shows an oncreen keyboard which i cannot remove. Several times the keyboard has presented with jumbled letters and numbers, but then reverts back to QWERTY view.I am confused as to why this is happening.
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Feb 1, 2011
my Storm 2 always crashes when I'm using opengl.OS version is 9520M_PBr5.0.0_rel1611_PL4.2.0.423_A5.0.0.973 The eventlog is deleted after reboot so I found nothing interesting in it.The affected applications are PBA Bowling 2 and Aces Jewel Hunt.Unfortunately I have no other opengl applications to test it.
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Nov 22, 2011
I bought first blackberry phone, Strom2 .It works quite fine but sometimes when I make a call its not disconnecting them. I have to take out battery and then use it for 1 day and then again the same problemDuring this, My whole screen get locked and I cant make any click on screen. can you please tell me whats the problem?
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Aug 13, 2012
I got rugby tackled into a lake with my BB in my pocket a few weeks ago and the phone got wet. i took the battery out straight away and then dried the phone in a bowl of rice for a few days. when i put the battery back in the phone worked fine for about a week and then the screen started to stop working sporadically before packing up altogether. the little water damage indicator on the phone has turned red but the one on the battery hasn't. even then the red LED still came on when i put the battery in and the 4 little call, menu, back, and hang up lights came on too. about two weeks later i had the device charged in my bag when i went into an old wifi spot i used and i heard the phone recieving emails, bbms and facebook notifications so it all still worked. i was fiddling around with it the other day and i could see thep phone was trying to load up when i plugged it in although the screen was very dim as if the backlight wasnt working. after a long time (maybe and hour or so) i looked at it again and could make out that there were a list of specifications and numbers on the screen in tiny print and a small icon in the centre of the screen that said "reset" on it. i tried to click this but the touch screen wasnt working so it didnt work. i was wondering if anyone knew if theres any way of fixing the phone?
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Jan 27, 2011
I have an European Storm 2 9520 and my screen cracked. And i am going 2 change the LCD-screen
if there is a difference between a lcd screen for the 9550 or the 9520 because the 9550 is more available..
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Dec 11, 2011
I have a vodafone 9520 that I want to unlock to use in Canada.It's asking me for a MEP network code.Can I re-load the OS and have it complerely unlocked?I'm using a mac and have the blackberry desktop software.
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Sep 8, 2011
i dont know how to set up internet on my storm 9520 on the cellc network.i am set up for bis though.
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Jul 25, 2012
the touch of my screen has stopped functioning. the display is there but nothing is working. only the button to lock the screen is working, otherwise all the call buttons and the menu and back button are also not working... how do i retrieve my contacts?
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Jul 16, 2010
Ran a few upgrades to apps yrsterday, now when I try and access BB App World I get the above error msg.
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Nov 2, 2010
I've been twisted in agony how to resolve this issue:Landscape mode gives the virtual keyboard to be half (specifically, the right side half is the only one showing, the left side is totally blank)I made sw reload already but same issue.Tried different language and tinkered on arabic and english but it's still the same thing.When in portrait mode, the virtual keyboard is full,But when in landscape mode, it's half only..
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Mar 23, 2011
i bought a BB 9520 storm and after a few months its gone dead. When i wanted to contact the supplier i finded out the the store is closed because of bankrupt. So, i wanted to get the device repaired by a certfified BB repaircenter here in Holland, but they said that they may not repair my BB because of the 'pr-code' and that i have to contact the supplier for futher info.As i mentioned, the supplier doesn't exist anymore ! How can i get this BB repaired by manufacturer warranty ? Device is a few months old.
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Jun 14, 2010
Is it still worth buying a Storm 2 today? I need to buy a new Blackberry.Or is the 9800 coming out within the next 4 weeks?
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Jan 6, 2010
I had eight brand new storm replacements! Now seven storm 2 replacements and also on my way is my first "like new" storm 2! I hope It is in good shape! Also should I take the chance and download the leaked OS?
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Mar 18, 2010
While updating to the latest OS for the 9550 my phone just froze up with a code on the screen "Reload Software: 507". It was in the middle of the update when the pop-up on my computer said it could not connect. I hit retry about 5 times. I then did a battery pull but the error came back.
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