BB Storm :: 9520 - TouchPanel Firmware Update Operation Failed

Aug 20, 2012

I connected my Storm 9520 to my computer and the blackberry desktop manager told me I had an update. So I decided to update it. During the update process, when it says connecting to JVM my device comes up with the following error:

ARM11: Touchpanel firmware update operation failed
Device Error: 302
Failed Task: INPUT_SYS
Files:
Line: 0
SP=0x1784eaf0
LR=0x16119dd9
PC-0x16118a90

I have tried reinstalling the OS in all the possible ways. From loader.exe, from desktop manager, but I end up getting back to this same error message.

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Oct 16, 2011

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Apr 13, 2010

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Here is the additional information about the BB:
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File Name: 9520AllLang_PBr5.0.0_rel1206_PL4.2.0.323_A5.0.0.71 3_Vodafone_Spain.exe
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