BB Storm :: 9500 Won't Turn On!
Jan 20, 2011
Recently, my phone kept turning itself off, and on. At first. it would turn its self off and then turn itself on and the battery would be flat. But if i had credit on it, it would use my credit up?Then after a few times it came up with uncaught exception error 4 or 5, the number would change.But the other day it switched off and 2 days later it has not switched back on, i have it on charge and has been on charge since it happened.
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Jan 30, 2010
I don't want all of my emails to go to the BlackBerry. I'd like to keep them comming to my desktop except for those rare occasions that I'm away from the desktop and want them to go to both the BB and the desktop. I know I can turn off my wireless connection, but doesn't that also turn my phone capabilities off also?
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May 26, 2010
How am I suppose to get my contacts on my replacement blackberry if the orginal won't turn on at all. Is there any suggestions?
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Feb 8, 2010
why does my blacklight go dim when i turn it sideways....
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Aug 14, 2010
I am no longer using my Storm (or any other BB) but I may go back to it or to a new BB later, so I don't want to delete DM but I would like to set it so that it does not start up when my computer boots. I was able to achieve this on another laptop with Vista, but i cannot find a way on XP.
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Apr 7, 2010
Ever since I've upgrade to the 5.0.x software, even though my spell check and autocomplete are turned off, the software is still correcting my words. If I type: The program sam is made in The software corrects it automatically to: The program Sam is made in Erasing the word and typing again will not work as it will be capitalized. What works is pausing after writing the word sam and then chosing from the popup that allows a choice of sam or Sam.This was not the case in 4.7 . If it is of any importance, I use multitap.
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Apr 2, 2010
i have the storm and when i turn the phone sideways it doesn't turn the wallpaper sideways and keeps it in the same spot, but the icons do, i was wondering how i could fix this?
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Mar 22, 2010
Not sure if thats what its called, but everytime i am typing a word, a box pops up with letters that its suggestion to finish with...how do i shut that off?
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Feb 1, 2010
Just upgraded the OS on the storm I just got to 5.0.0.328. I noticed that now when I SMS, bbm, or even typing here it is giving like a predictive text list, I don't like this can it be turned off. I have auto correct turned off and also auto text turned off, but yet it still shows up.
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Aug 19, 2010
Please help me solve this problem:i recently upgraded my OS to .797 and ever since my mobile network won't turn ON. i've downgraded, upgraded, wiped, resetted it policy, called vzw, looked everywhere online for a solution but still unable to find one. The radio just won't turn on at all, i don't know what to do anymore, please help.one more question, is it possible to unlock torch to be used on vzw?
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Sep 3, 2010
Yesterday i dropped my storm and it shut off completely, no cracks on the screen nothing. I did a battery pull repeatedly and charged it over night, at first the red light would blink whenever i hit the power button and now its completely unresponsive, no red light at all. Will not even show its charging, my computer will not detect it.
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Jul 15, 2010
I tired to update my blackberry but then it said the device could not be recognised so i then took out the usb and now it just won't turn on but it just flashes red
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Jan 20, 2010
I get my ringtones from myxer.com and mytinyphone and sites such as that. When I set any of these ringtones i download as my sms alert or phone call ringtone, it just uses the default ringtone. So I checked to see if I saved my ringtone settings. Sure enough I did. So I tried turning my phone off and back on, and my ringtone settings just get reset back to default. When I had my 2 gig microsd in it was doing the same thing, but after a couple days it was using the ringtones I set for it. I just put an 8 gig microsd in and there's no hope.
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Sep 2, 2010
Sunday night I went to bed with a battery that was at least 80% charged. I had my alarm set to wake me up the next morning. I have no idea if that has anything to do with the battery possibly getting drained. As far as I know, I didn't have any apps running either. Anyway, Monday morning I woke up to a completely dead Storm. I tried plugging it in, but all I got was a red light for about 10 secs, the screen went black & then a white screen with a battery in the middle appeared with a red slash through the battery. I've tried everything from a battery pull to even taking a risk & dropping it on the floor & still nothing. I even went & bought a new battery but that's not the issue either. No matter what I do, I still get the same result. It's not the chargers cause I've tried both my wall charger & USB charger.
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May 20, 2010
How do I turn off the "sender wishes to be notified" feature for emails I send out? I didn't realize it is on and apparently annoying.
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Mar 11, 2010
I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Jan 6, 2010
So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!
I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!
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Jan 23, 2010
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
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Jan 25, 2010
I'm having trouble with video playback on my Storm. I put movies on that I have used and have worked before, and now will not. When I play movie it gets the green loading alert in corner then starts to play the audio only with no video. I am on .419 shrunk, is it possible it removed something to play video. My recorded movie from camera do playback.
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Feb 26, 2010
I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.
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Mar 10, 2010
I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.
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