BB Storm 9500 :: Can't Update Device
Jul 15, 2010
i'm having problems updating my device i've tried using the desktop mangager way but half way through it pops up with an error message saying ' an error has occured while downloading software for your device, please verify your internet connection or try again later, if this problem persisits' i've tried about 10 times now over a three day period and the same things happens everytime.
i'm currently runnung with 4.7.0.1818 but can update to the 5.0 version. i've also tried updating wirelessly but when i check for updates it pops up and says 'unable to send request for available updates'.
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Feb 1, 2010
can anyone help me pls!i am trying to update my storm 1 from 4.7.0.181 to 5...425,but i can`t!it says that "no software update is required for your device"!
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Jul 15, 2010
I tired to update my blackberry but then it said the device could not be recognised so i then took out the usb and now it just won't turn on but it just flashes red
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Mar 11, 2010
I'm looking to remove voice dialing from my storm but can't find a device software download that works. When I tried to get it from verizon's site it would not let me download the mr3 update to my computer.
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Aug 17, 2010
I'm in a catch 22 situation here. My storm will not allow me to set up emails via the setup menu as it is saying my device not registered. It then gives me the options to go thro in order to register.easy so far.I follow the instructions and go to the host routing table, and click on the register option..also easy so far.By the time I've come out of the menu, I have received a message from blackberry saying my blackberry has been registered to a wireless network. Excellent.When I got back to the setup email options, it is telling me that my device is not registered.
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Aug 5, 2010
I bought a Verizon Blackberry storm 9530, but without the sim card. I was wondering if anyone can help me unlock this phone so i can used it with my t-mobile. I own a t-mobile phone that has a sim card.
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Jul 10, 2010
I keep getting a message "service not enabled for this device" when I try to log in to my IMs. I have the data plan on my phone and when i went to talk to my service provider they said everything was connected on there side.
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Jul 31, 2012
l get this info when l try to access my media folder...."Device Memory notaccessible due to detected errors. Do you wish to repair Device Memory now?".
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May 17, 2010
It seems like to load any app into my BB storm 2 device you need an active internet connection in your device.
I don't have internet surfing facility in my mobile.
The plan I am in with my carrier allows unlimited mails and chat.
Is there any way I could load apps through my PC into my device.
Most apps that I tried won't allow this, they need the app link to be clicked from the device rather than from a PC?
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May 26, 2010
When I start the Desktop Manager and connect my phone everything works fine. I then try to launch Media Manager and the Device connected (PIN) : Blackberry 9550 (310C647) goes grey and the software says " There is no device connected. Please connect your device in order to view its contents."
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Aug 23, 2010
2 days back I purchased storm 2 9520.When ever I try to connect my device to internet with wifi it is showing unable to get IP address.I am unable to understand what to do with my device.Please help as I am new bee to blackberry family.And more over this is my first expensive devise.
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Jan 19, 2010
So I purchased a 1.5TB drive and set out to rip all my CD that I have been collecting since the 80's. I decided to put some of these CD's on my Storm. I opened the handy dandy DM and clicked on the media sync, but I would be damned if I could not figure any way to import specific albums. I can sync all (I have way too much to do that) or recently changed. But how the hizzy do I import only specific albums? Do I simply open the music sync folder on the memory card on my computer desktop and drag them over? If this is the case, why is the BB music sync program so lame?
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Jan 16, 2010
When I plug into my laptop it doesn't find the device memory in windows. Also, when I plug into media sync it doesn't find my blackberry. Desktop manager always find my blackberry and window always finds my media card. Does anyone know what to do about this?
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Jan 3, 2010
Just a few hours ago I picked up my phone and realized the time was behind by 21 minutes..I have been trying to go in and manually change the time but I guess you aren't allowed. I tried changing time zones and going back, rebooting and searching can't seem to find a solution. When I go into options, date/time..under device time the time is wrong but the actual network time displays as the right time.
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May 13, 2010
This never used to happen, but just started in maybe the past couple of weeks:-when I use gmail to send an email, the sent email it now appears on my device as a sent message(with a check mark).I like this because everynow and then I send myself an email as a reminder of something, except that those dont go through as "unread" to the device, just as "sent".Is there a way to turn off automatic retrieving of "sent mail", and turn on retrieving messages I send to myself as unread received mail?
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Jan 6, 2010
I've been trying to put music on a stom for a while now and everytime I connect to computer it wont recognize my device. Mass storage mode is on. I have 5.0 os on it. It didnt work before I update the OS. So I have no clue what the problem is.
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Jun 9, 2010
I recently went on a trip and took over 200 photos on my Blackberry. I need a simple way to transfer all of them to my computer, since obviously emailing them one at a time or moving them one at a time is not practical.When I go to Options > Memory, all options are set to On (Media Card Support, Media Transfer Protocol, and Mass Storage Mode Support).When I go to Media > Pictures > All Pictures, I see all my photos. When I go to Picture Folders, it says Device Memory.
While connected to my PC via USB, I try to pull it up in Windows Explorer. I see options for MTP Device - Device Memory and MTP Device - Media Card. There are only empty folders under Device Memory. Media Card has nothing under Data, and only my music files under Media. Similar behavior when I pull it up under Windows Media Player.
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Mar 4, 2010
Does anyone have a fix to get windows 7 to show my Storm in mass storage mode? The transfer in Roxio media manager is slow as **** and since my new PC has windows 7 I have not been able to get it to show the device memory cards a drives that I can just copy and paste to.
It's time that BB and Verizon get their S*&T together and stop tossing out excuses for the reason as to why things don't work. Take the time you would to write the excuse and come up with a patch or fix to the problems.
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Mar 12, 2012
how do i update my 9500 os from os 4.7 to 5.0 or even 6?
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Apr 6, 2010
What does the OS 5.0.0.607 upgrade contain that the previous OS did not? I keep hearing that "607 is such a great OS", but no one has said why. Someone please detail all the things it changed from the previous OS. So far... I only see the destroyed apps I have now, and the one cool thing, the letter popping up above what is being pressed...
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Mar 27, 2010
My friend is over my house and he has a Storm 1. He's in from out of town. I was showing my Storm 2 to him and he was complaining how his Storm 1 is so slow. I asked him if he ever updated his software and he said no. I checked it on the device under "about" and it is the old software. Can we preform and over the air update to get him current?
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Feb 23, 2010
I seriously believe that there is a problem with my storm getting updated through my laptop. Since the phone is connected to the net, is it possible to update directly instead of via the laptop?
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Apr 11, 2010
Can someone please explaine to me how i can update my storm 9530?does my phone lock if i update to last version of software (please be sure when you answer me on this question) ?
how do i know does my storm now running on leaked or official software? because i think that my full qwerty looks little bit different than others?And last questions is those it metter on which software (leaked or official) is my storm unlocked? (because if he is unlocked on leaked version does he lock if i update to official version?)
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Apr 13, 2010
I have the Storm 2 9550 with Verizon.Since the latest update (v5.0.0.607), my phone freezes constantly to the point where the phone is really unusable. I spend a lot of time looking at the mini clock spinning in the middle of the screen, while I try desperately to kill my phone.I did not have this problem at all before the update.
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May 31, 2010
A few days ago I performed the recent update to my 9530 Storm. Things work a lot smoother and faster, which is great, however I notice my Music icon has disappeared since then. And not just gone, but COMPLETELY gone! I have no desktop icon for music, nor is it located under my Media icon. Actually, it is not located anywhere under any folder in the entire device. I know that my music is still somewhere in there, however, as I can access them (begrudgingly) by doing the following: Media --> *Blackberry button* --> Explore --> Media Card --> Blackberry --> Music And there they are! So, my question is this: HOW do I get the shortcut to appear on my main page, as well as under the Media icon, again?
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Feb 4, 2010
yesterday i set my storm on the dock to my computer, started up dm. an update on my core applications 5.0 was available so i proceeded with the update. now all of those pushed icons for bing, my verizon, Internet, etc. keep popping up without a reboot! anyone else come across this?before the update i would remove these icons in my service books and they wouldn't pop up until after a reboot. since this latest update the icons pop up every half hour or so. very annoying to say in the least!
i apologize, i know this has been discussed already but this is getting so ridiculous! verizon keeps telling me "there's nothing they can do".is there a way to go back and "un-do" this update? i know we can't permanently delete these pushed icons, only hide them.
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Jun 4, 2010
I have a storm running on tmobile. I found a fix to always get an EDGE and did it. it worked the first time and was fine for a few months but then it stopped working so I did it again. When I did my phone stopped having any data service. There are no entries in the host routing table..Ive reregistered my device a million times and its not working. Ive been on the phone with tmobile (they are no help) I read all the post about this but nothing has fixed it.
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Jun 1, 2010
I own a 9500 storm with firmware V4.7.0.83 (Platform 4.0.0.105) vodafone and i m sure everyone knows that this storm is extremely laggy... i have downloaded this :
Device Software release 5.0.0.742 / Platform 4.2.0.198 / OS 5.0.0.451 Vodafone Australia & Fiji and installed on my laptop, and i m using desktop manager V4.6, but when i connect my bb, it doesn't give me the option to update this firmware... so may i ask what when wrong? can someone help me on this? another question is since my unit is already unlocked, if i update this firmware, will it affect my unlocked feature?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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